Stuffed my order.up lied about cropping.gave me half a phot whichbi payed hundreds of dollars forthen phew every made up excuse on the planet to avoid giving me my money back.theae people are appaulin... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I spent some time searching for images that would help in a family history thing I'm doing. I found 2 images that instantly resonated with persons and timeline period. I initially looked for 6×4 image... Zobacz więcej
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Excellent customer care. Items are very good quality. Turnaround time from placing order to shipping out is very quick. E mail updates are provided throughout the order process. Very helpful with quer... Zobacz więcej
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This was the third canvas i have purchased from this company which sadly arrived marked, however ,within 1 day ,a new way was sorted and depatched and arrived looking fabulous. Excellent service as al... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Founded in 2002, Media Storehouse is a family run supplier of wall art and prints. Our prints are on high quality archival paper with 100% money back guarantees. We believe great art should be accessible, personal and lasting. That's why we have spent over 20 years curating one of the world's most diverse collections of prints. From iconic moments in sport and history to fine art, wildlife photography and vintage travel posters We partner with leading picture libraries, archives, museums, and photographers to produce premium prints, frames, puzzles and photo gifts from professional labs in the UK, USA, Europe, and Australia. Today we work directly with picture libraries, archives, museums, and photographers around the world to bring curated photography into homes and offices.
Dane kontaktowe
Unit 501, Wenta Business Centre, Colne Way, Watford, WD24 7ND, London, Zjednoczone Królestwo
- +44 (0) 1923 988877
- sales@mediastorehouse.com
- www.mediastorehouse.com
4,4
Doskonała
311 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
great picture print
great picture print , prompt delivery , my only concern is sometimes the royal mail postman bends the package even though there is a label on the package saying please do not bend so that is annoying 😕
27 lipca 2026
Odpowiedź od Media Storehouse
Hi Martyn
We take great care to package all of our products using standardised packing procedures designed to protect them during transit. While this is generally very effective, we do rely on our delivery partners to handle each package with the same level of care, and we're sorry this doesn't appear to have happened with your order.
If your print has been damaged, please email photographs of both the print and the packaging to sales@mediastorehouse.com. We'll be happy to review the damage and arrange a replacement for you as quickly as possible 🙂
Excellent service & brilliantly printed…
Excellent service & brilliantly printed posters. Even A0 sizes are superb..Brought from multiple times, and always very pleased with everything. Highly recommended.
27 lipca 2026
Odpowiedź od Media Storehouse
Thank you for your fantastic review Chris.
We're delighted to hear that you've been consistently pleased with both our service and the quality of our posters. Your continued support and recommendation mean a great deal to us and we look forward to helping you with many more prints in the future 🙂
Seaside pictures …
Picture too expensive for the size,quality of the frame not very good either.
27 lipca 2026
Odpowiedź od Media Storehouse
Thank you for your feedback Charles.
We publish detailed product specifications and representative roduct images on our website to help customers make an informed purchasing decision before placing an order however are sorry to hear that the product did not meet your expectations.
If there is anything further we can assist you with, please don't hesitate to contact us directly sending messages to sales@mediastorehouse.com.
Media Storehouse means total customer…
Media Storehouse means total customer satisfaction !
They have understood my question, my problem and ... nailed it
23 lipca 2026
Odpowiedź od Media Storehouse
Thank you so much for your wonderful feedback.
We're thrilled to hear that we were able to understand your needs and provide a solution that met your expectations. Delivering excellent customer service is at the heart of what we do, so your kind words mean a great deal to the entire Media Storehouse team. We truly appreciate your support and look forward to helping you again in the future Stephen 🙂
Small puzzle pieces…
I was surprised that when the 525 piece puzzle arrived it was in a 5" x 7" box. The puzzle pieces were significantly smaller than a regular jigsaw puzzle. And the quality of the picture was a bit of a disappointment. It seemed a fuzzy, not a clear image of the Villa.
23 lipca 2026
Odpowiedź od Media Storehouse
Thank you for your feedback. We're sorry to hear that the puzzlesdidn't meet your expectations.
Our 525-piece puzzles are produced in a compact format, so the pieces are smaller than those of a standard jigsaw. Our aim is to provide clear and detailed product descriptions, images, and specifications on our website to help customers make informed decisions and we encourage all our customers to review this information before purchasing. High-resolution files are supplied as provided by the original source and are not edited prior to printing and we strive to accurately represent the original artwork in our products, preserving their artistic character and authenticity.
We appreciate you taking the time to share your experience Diane 🫤
Odpowiedź od Media Storehouse
Thank you for your kind feedback Pamela. We're happy to hear that you found our service prompt and efficient. We appreciate your support and look forward to serving you again in the future 🙂
I am happy with the Renoir canvas print…
I am happy with the Renoir canvas print I ordered. The parcel was delivered in a reasonable time and arrived in good condition.
25 czerwca 2026
Odpowiedź od Media Storehouse
Thank you for your review Monica. We’re delighted to hear that you’re pleased with your Renoir canvas print.
At Media Storehouse, we strive to deliver quality artwork and a smooth customer experience, so it’s wonderful to know we met your expectations. We hope you enjoy your new artwork for years to come 🙂
Odpowiedź od Media Storehouse
Thank you for your feedback. We’re delighted you’re happy with both the poster print quality and our service, and we really appreciate your support Steve 🙂
The image I ordered to round out a set…
The image I ordered to round out a set of flower images already matted and framed is perfect.
26 czerwca 2026
Odpowiedź od Media Storehouse
Thank you for your lovely review Nancy. We're delighted to hear that the image was the perfect addition to your collection and complemented your existing framed flower prints so well. It's always rewarding to know our prints help bring a display together exactly as envisioned. We appreciate your support and hope you enjoy your completed set for many years to come 🙂
Odpowiedź od Media Storehouse
Thank you for your feedback Camille.
We're delighted to hear that you were pleased with both the canvas prints and the delivery service. Your support is greatly appreciated, and we're glad we could provide a positive experience.
We look forward to serving you again in the future 🙂
Excellent customer care
Excellent customer care. Items are very good quality. Turnaround time from placing order to shipping out is very quick. E mail updates are provided throughout the order process. Very helpful with queries. E mails answered quickly. Have purchased many items from this company and will continue to do so. I recommend media storehouse without any hesitation.
26 maja 2026
Odpowiedź od Media Storehouse
Thank you for your wonderful review and continued support John.
We're delighted to hear that you've consistently been pleased with the quality of our products and our service too. It's also especially rewarding to know our efforts have made a positive difference to your experience. Your recommendation means a great deal, and we truly appreciate your loyalty. We look forward to serving you again 🙂
Take great care when using this…
Take great care when using this company. They use FedEx for deliveries who have the most incredibly long windows for delivery (my current one is sometime today between 8.00am and 10.00pm) with no option at all to trace where on the route the delivery is. I have just moved into the area so have no trusted neighbours to leave the item with. They failed to deliver on Friday last week, citing an incorrect address when it was supplied by me correctly, and the day-long delivery window was the same then. I little imagined when I bought these items that I would end up effectively imprisoned in my home for two whole days.
1 czerwca 2026
Opinia niezależna
Odpowiedź od Media Storehouse
Thank you for your feedback. We are sorry to hear about the difficulties you have experienced with the delivery of your order.
We understand how frustrating it can be to wait through extended delivery windows and to experience a failed delivery attempt, particularly when you have taken care to provide the correct address details.
If you could please email us directly (sales@mediastorehouse.com) with your order number, we would be happy to investigate the matter further with the carrier and review what may have occurred.
Thank you for bringing this to our attention, and we look forward to hearing from you.
Good quality and reliable delivery.
27 kwietnia 2026
Item arrived damaged
Item arrived damaged. Emailed multiple times. Contact number on the website for UK doesn’t work.
Left with a £70 purchase that is faulty and unable to return and or receive a replacement.
4 maja 2026
Opinia niezależna
Odpowiedź od Media Storehouse
We are very sorry to hear that your item arrived damaged and apologise for the frustration this has caused.
We would like to investigate this matter and resolve it for you as quickly as possible. To help our quality control team assess the issue, could you please email (sales@mediastorehouse.com) photographs of the damage, along with images of the packaging and the order number? Photos taken on a mobile phone are perfectly acceptable.
Once we receive the images, we will review the issue promptly and advise on the appropriate resolution. At this stage, there is no need to return the item.
If you have previously contacted us and have not received a response, please accept our apologies. We appreciate your patience and look forward to resolving this matter for you as soon as possible.
Odpowiedź od Media Storehouse
Thank you for your kind feedback Astrid.
We're delighted to hear that you found our service both fast and helpful. Providing excellent customer support is very important to us
and we appreciate you taking the time to share your experience and hope to serve you again in the future.
Beat expectations
I’ll be honest, with sites look I really was leary about how good the print was going to be. Thankfully against my expectations the print was great quality and the image very clear! Will definitely be coming here for prints more often!
28 kwietnia 2026
Odpowiedź od Media Storehouse
Thank you for your honest feedback Kayla.
We’re really pleased to hear that the print exceeded your expectations and that you’re happy with the image clarity and quality. It means a lot to know we’ve been able to turn initial uncertainty into a positive experience.
We truly appreciate your support and look forward to helping you with more prints in the future.
no communication on orders
no communication on orders. they don't answer thier phone and you get no communication email wise. I will not ever buy from them again.
28 kwietnia 2026
Odpowiedź od Media Storehouse
Hi, sorry you were unhappy with our service. We did reply to all your emails in a timely fashion, plus order progress and shipping emails were also sent. Can you please check your Junk or Spam folder in case they are in there? I have also sent a separate email from my private email address in case that helps.
Likese it might get more in the future
25 marca 2026
Great Customer Service
I mistakenly ordered the wrong print format with a border instead of full page. They reprinted to what I wanted without hesitation. Would recommend.
27 marca 2026
Odpowiedź od Media Storehouse
Thanks so much for your feedback Paul – we’re really glad we could sort that for you quickly changing the layout to cropped as you wanted. We appreciate the recommendation and hope you enjoy the print🙂
Fast delivery good updates on delivery
26 marca 2026
Odpowiedź od Media Storehouse
We’re delighted to hear that you’re pleased with our service. Thank you - your feedback means a lot to us Amanda 🙂
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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