All residents were told by Keepmoat that we wouldn't have to start paying management fees until builders had left the site. Now being billed 2 years early for 2 alleyways and a patch of grass as commu... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I received my latest invoice and was a little confused. I emailed Meadfleet for a more detailed account, asking if I should increase my monthly payment. I would like to express my sincere thank... Zobacz więcej
Reakcja na opinię
Speedy response from Kyle Chaplin acknowledging my concerns and taking action for these to be addressed. Contractors were appointed and fence repaired. Issues with life ring ( kids vandalism) will... Zobacz więcej
Reakcja na opinię
What can I say. After years of battling with an overgrown area on a new build development and I was put in touch with a manager, Kyle Chaplin. This man is worth his weight in gold! After raising t... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Established in 1995, Meadfleet are an award-winning management company appointed by major local authorities, housing developers and land assemblers to manage public open space on housing developments throughout England and Wales. With a portfolio of more than 40,000 properties across over 320 developments, all with a variety of requirements that include biodiverse species habitat, woodlands, wildflower meadows, play equipment, complex sustainable urban drainage systems, street lighting, grass care and shrubbery, Meadfleet are the professional and sustainable solution to open space management.
Dane kontaktowe
2 Meadway Court, Meadway Technology Park, Rutherford Close, SG12EF, Stevenage, Zjednoczone Królestwo
- customercare@meadfleet.co.uk
- www.meadfleet.co.uk
3,9
Dobra
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Needed some invoice information
Needed some invoice information, spoke to Mandy and she could not have been more helpful, a true professional with a great attitude towards customers,
Thank you
16 marca 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Richard
Thank you for taking the time to leave a review of the service that was provided to you by Mandy in our Accounts Team.
We will ensure that your feedback is passed to Mandy, who will really appreciate your comments and your support.
Take Care
The Meadfleet Team
Regional Manager Support
Excellent communication from the whole Meadfleet team. Customer Care promptly passed my message on to the Regional Manager Aaron who then acknowledged the situation, asked questions to ensure they were prepared for the site visit to ensure it was successful and then followed up to update me on the situation. Really impressed and grateful for such a positive experience. Thank you
16 marca 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Amy
Thank you so much for leaving us such a great review!
We are so glad that you were happy with the service that was supplied to you by our Customer Care Team and your Regional Manager Aaron. We will ensure that your great comments are passed onto them.
Thank you so much for your continued support.
Take Care
The Meadfleet Team
Had an issue with lamp lighting on…
Had an issue with lamp lighting on Foxglove Meadows in Bettws Newport. Had conversations with Shaun Larder who I have to say was extremely helpful. He resolved the matter efficiently and I’m grateful to him for his swift reaction to my concerns. Well done Shaun and many thanks.
Paul Lewis
3 marca 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi P Lewis
Thank you so much for taking the time to leave a review of the service that was provided to you by Shaun,
It is great to hear that you were happy with the service that was provided to you and we all really appreciate your support. We will ensure that your comments are passed through to Shaun, who will be thrilled!
Take Care
The Meadfleet Team
Brilliant Customer Service
I contacted Meadfleet regarding some invoices and a potential overpayment on my account. Mandy immediately took ownership of the issue, gathered all the relevant details, and provided a clear, detailed breakdown of the balance and payments made.
It turned out I was in credit, and Mandy promptly arranged for a refund cheque without any haggling or pushback.
It was genuinely refreshing to have such a straightforward, stress-free experience when dealing with a customer care team. Credit to Meadfleet for clearly valuing customer service — and a big thank you to Mandy for her excellent support!
2 marca 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Patrick
Thank you so much for leaving such a lovely review for Mandy in our Accounts Team.
It is really great to hear that you were happy with the service the was provided to you. We will ensure that your comments are passed onto Mandy and all the Team here at Meadfleet.
We are always happy to assist, so please do not hesitate to get in touch should you require assistance at any time.
Take Care
The Meadfleet Team
Invoices explained by Mandy
I recently got confused with my invoices and couldn’t figure out why. Fortunately, after emailing, a very helpful customer service assistant answered my various emails. Mandy took the time to explain the invoices swiftly and helped me understand how much I’d overpaid & how it would be refunded.
26 lutego 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Anita
Thank you for your review and it is really great to hear that you were happy with the service provided to you by Mandy.
Our Teams are always happy to assist our customers, so don't hesitate to contact us should you require any assistance or information.
We will make sure that your support and appreciation is passed on.
Take Care
The Meadfleet Team
Biodiversity presentation
Paul Cassidy and some of his colleagues came to present to the Royston Wildlife Group about biodiversity. Paul had already led a walk on nearby Therfield Heath and had impressed everybody with his knowledge and enthusiasm about wildlife. His presentation was equally as interesting and informative and thus well received. It was encouraging to see how a commercial company can be ethical and dedicated to bodiversity. I would highly recommend Paul and Meadfleet to present at any wildlife meeting.
27 stycznia 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Ray
Thank you so much for taking the time to leave such a great review for Paul, we are so glad that you all enjoyed the evening.
Paul is very passionate about what he does, and he puts that passion into everything, so he will really appreciate your comments and endorsement.
Once again, thank you for such a great review and take care.
The Meadfleet Team
E Mailed & received a prompt reply to…
E Mailed & received a prompt reply to my query. Also spoke to one of the staff who was taking photos of the grounds where our houses are situated. Very pleasant & kept me up to date re
Planting & shrubbery.
25 lutego 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Elaine
Thank you so much for taking the time to leave a review for us today.
It is great to hear that you were pleased with the service that was provided for you and that you got to meet a member of our team also.
Take Care
The Meadfleet Team
Fantastic customer service
Speed of query to resolution has been fantastic. I received an initial email response from Mandy confirming she was investigation my query and would respond as soon as possible which was within 24 hours. Mandy’s response was extremely comprehensive and pre-empted my next questions and options for resolution.
Companies such as this can be notoriously difficult to communicate with but this experience has been second to none thanks to Mandy’s professionalism and efficiency.
24 lutego 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Amy
Thank you so much for taking the time to leave a review for the service that you received from Mandy.
We really appreciate such detailed feedback that we can pass on not only to Mandy, but all of the Teams here at Meadfleet.
Once again, thank you so much for your review.
Take Care
The Meadfleet Team
Very smooth reimbursement on moving
Very smooth reimbursement on moving via the legal team - francina B. was very helpful. No fuss. Excellent service
24 lutego 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Jon
Thank you for your review.
We are so glad that you were happy with the service that you received from Francina and we will pass on your great feedback.
Take Care
The Meadfleet Team
I am in the process of purchasing a…
I am in the process of purchasing a property and I am being told there is roughly £700 worth of fees and deposits to pay for us to simply change the name from the sellers to ourselves, and Meadfleet will not even supply a management pack to the solicitors so why would we then be having to pay these fees if you cannot even provide this?
18 lutego 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Alfie
Thank you for your review, although we are disappointed and surprised by your comments, as we supplied all the information in relation to the below comments to your solicitors on the 16th February 2026.
However, we can confirm, following a meeting with our Legal Team, that the amount that has been requested from your solicitors is £445.00 that relates to the production of the new Deed of Covenant in your name as the new purchaser, all the legal communications with the solicitors, the file to be reviewed and signed off by our Authorised Signatory and Director, along with the Consent to Registration for the Land Registry. We also requested the payment of the £150.00 Security Deposit, which is held on your account and then fully refunded to you when you decide to sell the property onwards. This therefore makes a total of £595.00 requested. We would therefore suggest that you contact your solicitor to understand where the extra £105.00 charge they have requested from you has come from. This has not been requested by Meadfleet.
With regards to the Management Pack, all the information that is required is detailed on our website under the "Moving Home" tab, but should you solicitors request further information that is relevant to Meadfleet, our Legal Team are always on hand to supply this. However, as confirmed, all the information that is required for the completion of a sale or purchase and is relevant to Meadfleet, is located on our website.
I hope that this addresses any concerns that you may have.
Take Care
The Meadfleet Team
Excellent Service
We recently had to contact Meadfleet Legal Department to assist us with the transfer of our property after the demise of my sister.
I want to thank Katie Briars for the excellent service she & her team provided especially when our solicitors were very slow in completing the transfer process. Katie Briars was so prompt in her communication and got me up to speed about their side of communication , which was very prompt to the solicitors. I had to step in to speed up the process and with Katie's professional assistance this got completed within a matter weeks. Thank you very much Katie for assistance.
Khursheed
18 lutego 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Khursheed
Thank you so much for you lovely review, and we are so sorry to hear the sad news regarding your sister.
We are so glad that you were happy with the service that was provided to you by Katie in our Legal Team and she will be over the moon with your kind comments.
All our thoughts are with you at this time.
Take Care
The Meadfleet Team
Francina has been extremely helpful…
Francina has been extremely helpful throughout a difficult transaction.
13 lutego 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Amy
Thank you so much for taking the time to leave a review for Francina today.
Your feedback is really appreciated and we will make sure that your comments have been passed onto her.
Take Care
The Meadfleet Team
Con artists!
Con artists!
The entire estate pays for you to come here, go down the alley way for a minute and the sit in the van for 40 minutes before driving away. I’m not even exaggerating as I have it all on camera.
How is that fair on residents. You need to review your services!
6 stycznia 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Nath
Thank you for your review and feedback.
We are however, disappointed to note that you are unhappy with the service that you receive from Meadfleet, and as with any feedback, we would like to look into your concerns.
As we are unable to identify you from your review name, we would be grateful if you could contact our Customer Care Team at customercare@meadfleet.co.uk so that we can look into the concerns that you have raised.
Meadfleet take pride in providing a good service to our customers and therefore we would like to understand why you feel that this is not happening on your development.
We look forward to hearing from you with your development name and any further information than you can supply to our Customer Care Team to enable them to carry out a review alongside the Regional Manager for your development.
Take Care
The Meadfleet Team
They were fast to respond
They were fast to respond, helpful and efficient. A very good service
16 lutego 2026
Odpowiedź od Meadfleet Ltd
Hi Mr Caine
Thank you so much for taking the time to leave a review of the service that you received from us.
We really appreciate your feedback and will ensure that our Teams hear your great comments.
Take Care
The Meadfleet Team
Response was was great and very helpful…
Response was was great and very helpful and very quick to respond to emails
18 lutego 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Elsie
Thank you so much for leaving a review for us today.
It is great to hear that you were happy with the service that was provided to you.
Take Care
The Meadfleet Team
Excellent customer service
Excellent customer service. Really impressed with Mandy and how professional she is. Thank you! Suzie Bye
16 lutego 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Sue
Thank you so much for leaving such a great review for Mandy.
It is really great to hear your feedback and Mandy will be over the moon, so thank you once again.
Take Care
The Meadfleet Team
Mandy was helpful
Mandy was helpful, and assisted me in resolving my query.
16 lutego 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Joseph
Thank you so much for taking the time to leave a review for Mandy.
She will really appreciate your feedback and support and we will ensure that your comments are passed to the Meadfleet Team.
Thank you once again and take care.
The Meadfleet Team
Had a very good and prompt service from…
Had a very good and prompt service from Meadfleat regarding my account. Nathan from customer accounts was quick to answer my email and helped me to put everything in place so going forward I can pay my bills monthly
14 lutego 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Bev
Thank you so much for your review of the service that you received from Nathan.
We will ensure that your comments are passed onto Nathan and all the Team here at Meadfleet.
Take Care
The Meadfleet Team
Odpowiedź od Meadfleet Ltd
Hi Ann
Thank you so much for taking the time to leave a review for us. It really is appreciated.
We have passed your great comments to Kyle your Regional Manager, who will be over the moon with your support.
Take Care
The Meadfleet Team
Helpful
Had some bad experiences dealing with external contractors and my housing developer on the Horsforth site but Jake Davies has been extremely helpful when I’ve needed something sorted, even organising work after no longer being assigned to my development.
12 lutego 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Luke
Thank you so much for the review that you have left for Jake.
It is great to hear that you were so pleased with the service that he provided for you and we have passed your fantastic comments onto him.
Take Care
The Meadfleet Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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