We moved to Walnut Tree Place in Goring-by-Sea 18 months ago and can genuinely say that it is the best move we have made. There is a main line train station very close and frequent buses a few minu... Zobacz więcej
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I am thoroughly enjoying living in Lyle Court. Estate manager is wonderful and arranging all sorts of activities for us which helps us all socialise with one another. The Duty Managers are so friendly... Zobacz więcej
Jonathan - House Manager of Holly Place, Cobham. This is another review for Jon for his ongoing kindnesses and thoughtfulnesses towards my mother and the other residents of Holly Place. He has gon... Zobacz więcej
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I’ve been a resident here for 3 years and found the whole experience better than I ever expected I can’t praise the staff here enough for all that they do for us residents to make our lives not just... Zobacz więcej
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Informacje dotyczące firmy
- Budowa domów
- również w kategorii:
- Dom seniora
- Dom starców
- Firma konstrukcyjna
- Firma zarządzająca nieruchomościami
- Pośrednik w obrocie nieruchomościami
Napisane przez firmę
We are the UK’s leading developer and manager of retirement communities, offering high quality age-exclusive retirement properties to more than 20,000 homeowners across the UK. For all communities opened since 2010 we remain landlord and managing agent, looking after the wellbeing of our homeowners and managing our properties. We believe that life in older age is something to be enjoyed and celebrated, and our developments offer a welcoming sense of community and a diverse range of facilities and services to enhance everyday life. Our customers are at the heart of what we do and we are proud to have been awarded the Home Builders Federation 5-star customer satisfaction award every year we have taken part in the survey. For developments built prior to 2010, where we are not the landlord nor managing agent, please direct any questions to FirstPort, who look after these schemes.
Napisane przez firmę
- Moving Made Easier
- Once you have found your perfect McCarthy Stone property, we offer flexible solutions to help you to make it yours. Our retirement properties are available to buy, rent or part-buy, part-rent. Our sales consultants can help you to choose the right option for you. We know that no matter how often you have moved home it is always daunting; our friendly team are here to help with every step, offering as much, or as little, support and advice as you need. Our range of special offers and services are designed to make the process stress-free and affordable too.
- Try It Before You Buy
- This is a big decision and we want to make sure it is the right one for you. At some developments we offer a complimentary two-nights’ stay. This is a great option for those who wish to experience first-hand what living with us is like. You will have an opportunity to meet our homeowners and staff, including the House Manager, and take a tour of the development. In addition, we can put you in touch with existing homeowners who can share their experiences and answer your questions candidly – just ask our sales consultants for more information.
- Retirement Properties for Sale or Rent
- McCarthy Stone creates award-winning retirement properties for sale or for rent — but it’s the people that turn our developments into fun-filled, friendly, communities (https://www.mccarthyandstone.co.uk/media-centre/national-press/mccarthy-stone-secures-five-star-status-for-record-16th-consecutive-year/). We are experts at creating spectacular, safe, low-maintenance, private retirement apartments, bungalows and cottages, in superb locations. But perhaps the best bit is you also get to be part of a retirement community of remarkable individuals (https://www.mccarthyandstone.co.uk/great-places-to-live/homeowners-stories/). Join us for new experiences. New friends. New adventures. A life, well lived.
Dane kontaktowe
100 Holdenhurst Road, BH8 8AL, Bournemouth, Zjednoczone Królestwo
- 0800 310 0532
- www.mccarthyandstone.co.uk
4,7
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5 tys. recenzji
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Living at Powell House sutton…
Living at Powell House sutton coldfield.
I am delighted with my move here and the House Manager Simone Roper is excellent.
Nothing is too much trouble for her and she is well thought of by all residents.
30 października 2026
Opinia niezależna
Odpowiedź od McCarthy & Stone
Dear Cath Foster,
Thank you for taking the time to share your experience of life at Powell House, Sutton Coldfield.
We are delighted to hear that you are so pleased with your move and have settled in well at the development.
Thank you also for your kind words about Simone. We are pleased to hear that her support, dedication and willingness to help have made such a positive difference to your experience. It is wonderful to know that she is so highly regarded by homeowners and that her efforts are appreciated by the community.
We will ensure that Simone receives a copy of your review and your kind feedback.
Many thanks again,
The McCarthy & Stone Team
From the first meeting with Bobby at…
From the first meeting with Bobby at Beeson House and throughout the whole process to moving my parents in, Bobby has been amazing and made the whole experience seamless.
30 października 2026
Opinia niezależna
Odpowiedź od McCarthy & Stone
Dear Jenny Heath,
Thank you for taking the time to share your experience of moving your parents to Beesons House, a McCarthy & Stone development in Rickmansworth, Hertfordshire.
We are delighted to hear that Bobby provided such outstanding support from your very first meeting through to move-in day. Moving home can be a significant milestone for both homeowners and their families, so it is wonderful to know that Bobby's guidance, professionalism and dedication helped make the entire process feel seamless.
We will ensure that Bobby receives a copy of your review and your kind feedback.
Many thanks again,
The McCarthy & Stone Team
From our first contact by telephone
From our first contact by telephone, to our first on site visit, Kelly at Orchid Place in Exeter, demonstrated first class customer service. Nothing was too much. We took the opportunity of being the first "Try before you Buy", and what a wonderful experience, along with Fizz Friday, where we met other residents. While we have still not made a final decision, there has never been a hard sales pitch, which is much appreciated. The atmosphere is both welcoming and warm. A great location. I would highly recommend a visit, while you can. Thank you Kelly for everything.
12 maja 2026
Opinia niezależna
Odpowiedź od McCarthy & Stone
Dear Tracey Sheffield,
Thank you for taking the time to share your experience of considering purchasing a property at Orchid Place, Exeter.
We are delighted to hear how positive your journey has been so far. Choosing a new home is a significant decision, so it is wonderful to know that, from your very first telephone conversation and visit to the development, Kelly provided such helpful, professional and supportive guidance, allowing you to explore your options at your own pace and without any pressure.
It's also great to hear that you enjoyed the opportunity to Try Before You Buy and attend Fizz Friday, giving you a chance to experience the atmosphere at Orchid Place and meet some of the homeowners. We're particularly pleased that you found the community so warm and welcoming and that the location has made such a positive impression.
Your kind words about Kelly are truly appreciated. We will ensure she receives a copy of your review and recognition for the excellent service she has provided.
We wish you all the very best as you continue to consider your options and thank you for recommending Orchid Place to others who may be looking for their next home.
Many thanks again,
The McCarthy & Stone Team
Barnes Wallis Court, Howden
We stay regularly at Barnes Wallis Court in Howden to visit my Mum, who has lived in the development for 4 years. We really appreciate the excellent facilities afforded by the Guest Suite in terms of comfort and cleanliness. The House Manager, Elaine, is excellent. She is very efficient in the running of the Guest Suite and the development in general, but more importantly she genuinely cares about the welfare of the people living there and does everything she can to make it a comfortable, welcoming and enjoyable place for people to live. We feel part of the Barnes Wallis Community and are very happy that Mum chose to live there.
29 października 2026
Opinia niezależna
Odpowiedź od McCarthy & Stone
Dear Martin Sedgwick,
Thank you for taking the time to share your experience of Barnes Wallis Court, Howden.
We are delighted to hear that both you and your family continue to enjoy your visits to the development and that the Guest Suite provides such comfortable and welcoming accommodation when visiting your mum.
Thank you also for your kind words about Elaine. We are pleased to hear not only that she maintains such high standards throughout the development, but also that her genuine care for homeowners helps make Barnes Wallis Court such a welcoming community. It is especially rewarding to know that her support has given you confidence that your mum is living in a place where she feels comfortable, supported and at home.
We are delighted that your family feels part of the Barnes Wallis Court community and that your mum's decision to move there has been such a positive one.
We will ensure that Elaine receives a copy of your review and your kind feedback.
Many thanks again,
The McCarthy & Stone Team
Walnut Tree Place Excellent
My father lived in Walnut Tree Place Goring by sea for 2 years and was very happy there. It has a great community feel and being a smaller development a great personal feel. The manager there Maxine is extremely helpful,caring and very efficient and is a great asset. If you are looking for a retirement apartment in the Worthing area I would highly recommend Walnut Tree Place
29 października 2026
Opinia niezależna
Odpowiedź od McCarthy & Stone
Dear KD,
Thank you for taking the time to share your experience of Walnut Tree Place, Goring-by-Sea.
We are delighted to hear that your father enjoyed his time at the development and was so happy there. It's wonderful to know that the friendly community atmosphere and more personal feel of the development contributed so positively to his experience.
Thank you also for your kind words about Maxine. We are pleased to hear that her helpful, caring and efficient approach made such a positive impression. Our House Managers play an important role in supporting homeowners and fostering welcoming communities, and it is especially rewarding to receive feedback such as yours.
We will ensure that Maxine receives a copy of your review and your kind comments.
Thank you again for your recommendation of Walnut Tree Place.
Many thanks again,
The McCarthy & Stone Team
McCarthy & Stone, Earls Grange, Burscough
Firstly, I must say what fabulous staff McCarthy & Stone, Earls Grange, Burscough, are. They cannot do enough to make sure I feel comfortable and happy about moving.
Karon picked me up from my home address today to look at one-bedroomed apartments to finalise my choice of apartment.
Karon and I sat with Sue and had coffee and biscuits, and a good natter putting the world to rights (so funny); then I met some really nice residents while I was looking at apartments.
I’m really looking forward to being part of the community, because I live on my own and it’s not much fun; but moving to Earls Grange, I’ll be able to meet lots of new friends.
I’m so looking forward to doing jigsaw puzzles, knitting and sipping on fizz on a Friday and getting sozzled with the other residents! 🍾 🥂
Karon showed me around some apartments and I chose apartment 32, which is absolutely beautiful, with a balcony to sit out on during the summer and have breakfast and an open plan lounge and kitchen - note, I can’t believe how big the kitchen is! I also asked whether I could have an integrated dishwasher? “Yes, of course, we’ll sort that out for you”, Karon said. ☺️
So, so, so excited now things are up and running. My house will be put on the market now and, as Karon said, my house will sell quickly because it’s not only beautiful looking from the outside, it’s beautiful on the inside, too. A perfect first-time buyer’s home.
Thank you, again, Karon, for being so supportive, friendly, kind, caring and for keeping me up-to-date in the process of securing and buying my dream apartment. I couldn’t do it without you.
I’ll be sending you more flowers when I move in to thank you for everything … you are bloomin’ marvellous! 💐
29 października 2026
Opinia niezależna
Odpowiedź od McCarthy & Stone
Dear Nicola Dimeck,
Thank you for taking the time to share your experience of Earls Grange, Burscough.
We are delighted to hear how excited you are about your move and that the team has made you feel so welcome throughout your journey. Moving home is a significant life decision, particularly when it opens the door to new friendships, activities and opportunities, so it is wonderful to know that you are already looking forward to becoming part of the community.
Thank you for your kind words about Karon and Sue. We are pleased to hear that their support, warmth and enthusiasm have helped make the process such a positive experience, from helping you choose your new apartment to keeping you informed every step of the way. We will ensure they receive a copy of your review.
It is also lovely to hear that you enjoyed meeting residents and getting a feel for life at Earls Grange. We hope you enjoy many happy years in your new home and wish you every success with the next stage of your moving journey.
Many thanks again,
The McCarthy & Stone Team
Jonathan - House Manager Holly Place, Cobham, Surrey
Jonathan - House Manager of Holly Place, Cobham.
This is another review for Jon for his ongoing kindnesses and thoughtfulnesses towards my mother and the other residents of Holly Place. He has gone above and beyond by helping my mother get a replacement CD player, helping her to fix her door, finding the face cream she loves but couldn't get and moving chairs in the property outside the lift area so that my mother can take a rest between floors. We are so grateful to him and always know that, with Jon, she is being looked after very well. Thank you Jon!
29 października 2026
Opinia niezależna
Odpowiedź od McCarthy & Stone
Dear Hamish Garnett,
Thank you for taking the time to share your feedback about Holly Place, Cobham.
We are delighted to hear your continued praise for Jonathan and the support he provides to your mother and the wider community. It is clear from your review that his kindness, thoughtfulness and willingness to go above and beyond are making a real difference.
We were particularly pleased to read the examples you shared, which demonstrate the care and attention Jonathan gives to homeowners and their individual needs. Knowing that your mother feels so well supported, and that this provides reassurance to your family, means a great deal to us.
We will ensure that Jonathan receives a copy of your review and your heartfelt thanks.
Many thanks again,
The McCarthy & Stone Team
All the team at harbourside house made…
All the team at harbourside house made it a smooth easy move....would highly recommend...
29 października 2026
Opinia niezależna
Odpowiedź od McCarthy & Stone
Dear Paul Bradley,
Thank you for taking the time to share your experience of moving to Harbourside House.
We are delighted to hear that the team helped make your move a smooth and straightforward one. Moving home can be a significant milestone, so it is wonderful to know that you felt supported throughout the process.
Thank you also for your recommendation. Feedback like this means a great deal to our colleagues, and we will ensure that your kind comments are shared with the team at Harbourside House.
Many thanks again,
The McCarthy & Stone Team
Westwood Manor - Exceptional service and experience
There are not enough thanks or words of appreciation in the world for Joanne Harris at Westwood Manor, Beverley, for everything she did to get my grandparents moved into their new home.
The process itself was challenging due to circumstances at our side and whilst it would have been understandable for a business to reach a point where they could no longer help, Joanne dug deep and continued to push forward for us, her determination and commitment to doing the right thing for my grandparents meant that against all the odds, she got them moved in, making a real difference to our entire family and we cannot thank her enough.
The apartment itself is beautiful, and the moving day was handled with real care and consideration, given my grandparents ages and Alzheimer's diagnoses, we knew it was going to be a particularly emotional and stressful experience, however, the team were on hand throughout the move (without us asking), helping us to settle them in and doing everything they could to minimise stress.
It's been a couple of weeks since the move and my grandparents are over the moon at their new home, it was a significant change for them both and the fact that they're settled into their apartment so soon at their age, is a real credit to the team at Westwood Manor, they are a force of nature and McCarthy & Stone are lucky to have such a fantastic, compassionate and genuinely kind group of people working there - Sam has been amazingly supportive and has thought of every single detail since move in day to make sure that everyone has everything they need to be settled and at home.
We are incredibly grateful for the team at Westwood Manor, huge thanks to Joanne in particular and I've no doubt that my grandparents will have many happy years in their beautiful new home together, and we know as a family that they are somewhere they'll be happy and well looked after by such a fabulous team!
9 października 2026
Opinia niezależna
Odpowiedź od McCarthy & Stone
Dear Abigail Doughty,
Thank you for taking the time to share such thoughtful feedback about Westwood Manor, Beverley.
We are delighted to hear that your grandparents have settled so well into their new home and that they are already enjoying this new chapter in their lives. Moving home can be an emotional and challenging experience at any stage of life, and we appreciate the additional complexities your family faced throughout the process.
Thank you for your incredibly kind words about Joanne. We are pleased to hear that her determination, commitment and support made such a positive difference to your grandparents' moving journey. It is especially rewarding to know that, despite the challenges involved, she remained focused on helping your family achieve the right outcome.
We are also grateful for your recognition of Sam and the wider team. Knowing that the move was handled with such care, compassion and attention to detail, and that your grandparents felt supported from moving day onwards, means a great deal to us.
Most importantly, we are delighted to hear that your grandparents are happy in their beautiful new home and that your family has the reassurance of knowing they are part of a welcoming and supportive community.
We will ensure that Joanne, Sam and the team at Westwood Manor receive a copy of your review and your heartfelt thanks.
Many thanks again,
The McCarthy & Stone Team
What a team!
I always find the Lyle Court site team have some great events on, today's charity coffee morning for Prostate Cancer was great. The team are energetic and so helpful was a pleasure to attend another successful event.
29 października 2026
Opinia niezależna
Odpowiedź od McCarthy & Stone
Dear Catherine Smillie,
Thank you for taking the time to share your feedback about Lyle Court.
We are delighted to hear that you enjoyed the recent charity coffee morning in support of Prostate Cancer and that it was such a success. Community events like these are a wonderful way to bring people together while supporting important causes.
Thank you also for your kind words about the team at Lyle Court. We are pleased to hear that their enthusiasm and commitment help create such an enjoyable atmosphere and a vibrant community for homeowners and visitors alike.
We will ensure that your feedback is shared with the team.
Many thanks again,
The McCarthy & Stone Team
My mum had a short stay at the guest…
My mum had a short stay at the guest suite at Brindley Gardens. She was made to feel very welcome and part of the community. A special mention to Fiona, exceptional member of staff. Thank you
29 października 2026
Opinia niezależna
Odpowiedź od McCarthy & Stone
Dear Kiran Chana,
Thank you for taking the time to share your experience of Brindley Gardens.
We are delighted to hear that your mum enjoyed her stay in the Guest Suite and was made to feel so welcome by both the team and the wider community. Creating a warm and inclusive environment for homeowners, their families and guests is something we greatly value.
Thank you also for your special mention of Fiona. We are pleased to hear that her support and dedication helped make your mum's visit such a positive experience. We will ensure that Fiona receives a copy of your kind feedback.
Many thanks again,
The McCarthy & Stone Team
Excellent sales staff
Attractive property suitable for our needs, and excellent sales staff
29 października 2026
Opinia niezależna
Odpowiedź od McCarthy & Stone
Dear Matt
Thank you for taking the time to share your feedback.
We are delighted to hear that you found the property attractive and well suited to your needs, and that you received excellent service from our Sales Team throughout your journey.
We would love to ensure that your kind feedback is shared with the correct development and colleagues. If you would be happy to do so, please consider updating your review to include the name of the development and any additional details about your experience.
Many thanks again for sharing your feedback.
The McCarthy & Stone Team
My mum has just moved into Brookes…
My mum has just moved into Brookes Court, Whitchurch, Shrophire and is very happy, lovely flat very peaceful. House manager Sarah has been a great help with so many things. She has always been available with good advice to make everything go smoothly. Sue and Philippe Becaas, Bordeaux, France
28 października 2026
Opinia niezależna
Odpowiedź od McCarthy & Stone
Dear Sue and Philippe Becaas,
Thank you for taking the time to share your experience of your mum's move to Brookes Court, a McCarthy & Stone development in Whitchurch, Shropshire.
We are delighted to hear that your mum has settled in so well and is enjoying her new home. It's wonderful to know that she is happy in such a peaceful environment and that the apartment is meeting her expectations.
Thank you also for your kind words about Sarah, the House Manager. We are pleased to hear that her support, advice and willingness to help have made the moving process run smoothly and helped your mum settle into her new community with confidence.
Moving home is a significant life change, so it is especially rewarding to know that the transition has been such a positive experience for your mum and your family.
We will ensure that Sarah receives a copy of your review and your kind feedback.
Many thanks again,
The McCarthy & Stone Team
Lyle Court Barnton
Fabulous place, great staff, Katrina is a very good , kind, professional manager
28 października 2026
Opinia niezależna
Odpowiedź od McCarthy & Stone
Dear Mark,
Thank you for taking the time to share your experience of Lyle Court, Barnton.
We are delighted to hear that you are enjoying life at the development and that you have found the team to be so supportive.
Thank you also for your kind words about Katrina. We are pleased to hear that her professionalism, kindness and dedication have made such a positive impression. House Managers play an important role in creating welcoming and supportive communities, and it is wonderful to know that Katrina's efforts are so appreciated.
We will ensure that Katrina receives a copy of your review and your kind feedback.
Many thanks again,
The McCarthy & Stone Team
What a wonderful place to be
What a wonderful place to be! I recently visited a friend for a coffee in the communal lounge and what a friendly, warm environment it was. The House Manager Mandy was so welcoming, smiley and made everyone feel special, it felt like we all mattered. It was so lovely, I understood in that moment why my friend had chosen Yelland Place.
16 października 2026
Opinia niezależna
Odpowiedź od McCarthy & Stone
Dear Langley,
Thank you for taking the time to share your experience of Yelland Place.
We are delighted to hear that your visit left such a positive impression and that you found the community to be so warm, friendly and welcoming. It is wonderful to know that the atmosphere in the communal lounge helped you understand why your friend chose to make Yelland Place their home.
Thank you also for your kind words about Mandy. We are pleased to hear that her welcoming nature, positivity and ability to make everyone feel valued contributed to such an enjoyable visit. Creating communities where homeowners, families and visitors feel comfortable and included is something we greatly value.
We will ensure that Mandy receives a copy of your review and your kind feedback.
Many thanks again,
The McCarthy & Stone Team
We are living in Martello Court…
We are living in Martello Court Eastbourne.
The day to day involvement of the Manager, Mike, has made us feel comfortable and very secure. He is very kind and understanding when dealing with elderly residents who are aged between 60 and 99 !
28 października 2026
Opinia niezależna
Odpowiedź od McCarthy & Stone
Dear Lynn,
Thank you for taking the time to share your experience of life at Martello Court, Eastbourne.
We are delighted to hear that Mike has helped you feel comfortable, secure and well supported within the community. It is wonderful to know that his kindness, understanding and day-to-day involvement are making such a positive difference to homeowners.
Supporting residents with a wide range of experiences and needs is an important part of the role, and we are pleased to hear that Mike's caring and approachable nature is so appreciated by those who live at Martello Court.
We will ensure that Mike receives a copy of your review and your kind feedback.
Many thanks again,
The McCarthy & Stone Team
Great guest room
Great guest room. Super clean , nice and cosy . Well maintained. Highly recommended
28 października 2026
Opinia niezależna
Odpowiedź od McCarthy & Stone
Dear Kris Ellis,
Thank you for taking the time to share your feedback.
We are delighted to hear that you enjoyed your stay in the Guest Suite and found it to be clean, cosy, comfortable and well maintained. It is wonderful to know that the accommodation provided everything you needed and that you would recommend it to others.
We would love to ensure that your kind feedback is shared with the correct development and team. If you would be happy to do so, please consider updating your review to include the name of the development where you stayed.
Many thanks again,
The McCarthy & Stone Team
Benedict Court in Newbury
At Benedict Court in Newbury, we have found the House Manager, Denise Brant, to be extremely supportive. She takes the time to ensure the residents have the things they need and goes above and beyond to resolve any residential issues faced by families caring for elderly parents. It is not an easy job, but Denise does it with a smile and cheery disposition. Keep doing what you’re doing, it is very much appreciated.
30 kwietnia 2026
Opinia niezależna
Odpowiedź od McCarthy & Stone
Dear Diana Rowe,
Thank you for taking the time to share your feedback about Benedict Court, Newbury.
We are delighted to hear your kind words about Denise and the support she provides to homeowners and their families. It is wonderful to know that she takes the time to understand residents' needs and goes above and beyond to help resolve issues and provide reassurance when it is needed most.
We appreciate that supporting older loved ones can sometimes present challenges for families, so it is especially rewarding to hear that Denise's dedication, positivity and caring approach have made such a positive difference. As you rightly say, it is not always an easy role, and we are pleased that her efforts are so highly valued and appreciated.
We will ensure that Denise receives a copy of your review and your kind feedback.
Many thanks again,
The McCarthy & Stone Team
McCarthy Stone at Haven Court is a…
McCarthy Stone at Haven Court is a lovely place to live, with a real sense of community and a friendly, welcoming atmosphere. It’s great to see residents settling in and enjoying everything the community has to offer.
A special mention must go to Leanne, the House Manager, who is a real credit to McCarthy Stone. She is always friendly, approachable and willing to help. Nothing ever seems too much trouble, and her positive attitude and willingness to act quickly when something is needed make such a difference to the homeowners.
Having someone like Leanne looking after the community helps make Haven Court feel like a home rather than just a place to live. It’s reassuring to know that residents have someone they can turn to who genuinely cares.
Thank you, McCarthy Stone, and especially Leanne, for helping make Haven Court such a lovely community.
27 października 2026
Opinia niezależna
Odpowiedź od McCarthy & Stone
Dear Jamie McMeechan,
Thank you for taking the time to share your experience of life at Haven Court, a McCarthy & Stone development in Hampshire.
We are delighted to hear that you have found Haven Court to be such a welcoming community, with a friendly atmosphere and strong sense of belonging. It is wonderful to know that homeowners are settling in well and enjoying everything the development has to offer.
Thank you also for your kind words about Leanne. We are pleased to hear that her friendly, approachable nature and willingness to help have made such a positive difference to homeowners' experiences. Creating communities where people feel supported, valued and at home is something we are passionate about, and it is especially rewarding to hear how much Leanne's dedication is appreciated.
We particularly enjoyed reading your comment that Leanne helps make Haven Court feel like a home rather than just a place to live. Feedback like this means a great deal to our teams and reflects exactly the kind of environment we strive to create.
We will ensure that Leanne receives a copy of your review and your kind feedback.
Many thanks again,
The McCarthy & Stone Team
We have had a really positive…
We have had a really positive experience with McCarthy Stone at Haven Court. My mum moved in over a year ago and has settled in really well. The community is lovely, and it’s reassuring to know she is happy, comfortable and enjoying where she lives.
I would particularly like to mention the new House Manager, Leanne, who has been fantastic. She is always approachable, friendly and has a smile on her face. Whenever a homeowner needs something, she acts straight away and does her best to help. It makes such a difference knowing there is someone on hand who genuinely cares about the residents and their needs.
I appreciate there may be challenges when it comes to selling properties, but for me, the most important thing is that my mum is happy where she is and feels part of a lovely community.
A big thank you to Leanne for all she does and for helping make Haven Court such a welcoming place to live.
28 października 2026
Opinia niezależna
Odpowiedź od McCarthy & Stone
Dear Susan,
Thank you for taking the time to share your experience of life at Haven Court, Hythe.
We are delighted to hear that your mum has settled in so well and continues to enjoy being part of the community more than a year after moving into her new home. Knowing that homeowners feel happy, comfortable and connected to those around them is incredibly important to us, so it is wonderful to read your comments.
Thank you also for your kind words about Leanne. We are pleased to hear that her friendly, approachable nature and commitment to supporting homeowners have made such a positive difference. It is especially rewarding to know that her willingness to help and respond quickly to residents' needs provides reassurance not only to homeowners, but to their families as well.
We are delighted that your mum feels part of such a welcoming community, and we will ensure that Leanne receives a copy of your review and your heartfelt thanks.
Many thanks again,
The McCarthy & Stone Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.