We received a warm welcome by very professional and informative staff members. Coffee in the lounge was a great start to our tour and gave us plenty of time to talk and ask questions. We loved the ide... Zobacz więcej
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Zobacz, co mówią recenzenci
The building and accomodation were excellent' Jennie was most helpful and understanding. we were very happy with the facilities and the potential social life. We very much hope that you will let us k... Zobacz więcej
Reakcja na opinię
We moved into Audley Fairmile in April 2022. We enjoy life here in particular the village community. The spa is excellent and the team amazing. We know if there is a problem it will be attended to qui... Zobacz więcej
Reakcja na opinię
All the Audley Village staff were very pleasant and helpful. We were met and offered refreshments upon our arrival, taken to our suite to deposit our overnight cases, and shown around the facilities.... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Audley Villages develop and operate award-winning luxury retirement villages in the UK. A homeowner purchases a beautiful retirement home (one, two and three bedroom apartments and cottages available) in a beautiful and secure environment, with exceptional facilities like a health club, restaurant and library at the heart of the village. Properties and village grounds are maintained by Audley and homeowners are free to sell their property at any stage, on the open market. A monthly management fee and deferred management charge apply to the sale of all properties. Full details are available on the website and in person from the village team. If you do not own a property at an Audley village and wish to leave a restaurant or club review, please submit a review for the particular venue on Google.
Dane kontaktowe
Central Office, 65 High Street, Egham, TW20 9EY, Egham, Zjednoczone Królestwo
- 0800 093 8181
- info@audleyvillages.co.uk
- audleyvillages.co.uk
Odpowiada na 63% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I was shown everything I wanted to see…
I was shown everything I wanted to see and given full details of my prospective purchase.
The Audley village is wonderful and I…
The Audley village is wonderful and I was very impressed. Pricey but then many people have the means. Kym explained things thoroughly and showed me round. Maybe I might win the lottery!
We received a warm welcome by very…
We received a warm welcome by very professional and informative staff members. Coffee in the lounge was a great start to our tour and gave us plenty of time to talk and ask questions. We loved the idea of the community living alongside activities in a beautiful location. The houses and flats were very attractive but sadly, we would need more storage space.,
Still a Joke
Still a Joke - following my review 5 days ago, they immediately requested ref no, email address and telephone no, but they still haven't got back to me.
Standards, building, staff, support. general environment
The building and accomodation were excellent' Jennie was most helpful and understanding. we were very happy with the facilities and the potential social life. We very much hope that you will let us know when you have vacancies.The lunch was excellent.
All together very impressed.

Odpowiedź od Audley Villages
Enjoyed meeting other residents and to…
Enjoyed meeting other residents and to share the pros and cons of village life

Odpowiedź od Audley Villages
All our queries were answered to our…
All our queries were answered to our satisfaction and the tour and visit to certain available properties gave an insight into what was on offer. A sound basis on which to take subsequent decisions.
Excellent guide. Very helpful experience.
Excellent guide offering a tour of the village, chance to look at two properties on the market. Details of facilities, costs, all explained, and we were provided with a comprehensive brochure Most helpful.

Odpowiedź od Audley Villages
Rainwater Ingress Issue, St Elphins
Importantly this is NOT a review of the excellent facilities, grounds and surroundings, friendly community etc.
This is a review of how the issue of rainwater entering an apartment has been dealt with.
The rainwater enters above the Juliette doors and at floor level. The plaster has become discoloured and mouldy and the carpet gets saturated.
The issue was first reported at the beginning of October 2025 and many times since by email and verbally. A builder has visited twice towards the end of 2025 but has not solved the problem. No attempts have been made this year.
This has caused stress, upset and distress to an elderly person who only moved in last year for peace of mind.
There is an official complaint procedure which should provide a response within 7 days. This procedure has been followed but no response after 10 days.
Simply not good enough for a luxury retirement village.

Odpowiedź od Audley Villages
Melanie Burn was very helpful and…
Melanie Burn was very helpful and informative and we also met one of the owners who told us about herself and how she likes living there

Odpowiedź od Audley Villages

Odpowiedź od Audley Villages
Thank you to Lyn for a comprehensive…
Thank you to Lyn for a comprehensive tour. Extremely informative.
Not a hard sell but relaxed and professional
Quality of the product surprisingly luxurious. The information pack covers all financial aspects.
Excellent atmosphere in the area…
Excellent atmosphere in the area especially the clubhouse. Audley sales rep Wendy welcoming, knowledgeable and patient.

Odpowiedź od Audley Villages
Excellent day staff first class love…
Excellent day staff first class love the apartments and site location
Samantha gave us a very comprehensive
Samantha gave us a very comprehensive
description and tour of Audley Redland.
Impressive facilities/v good atmosphere
- much to mull over!
Very good
Very good, considerate attention with helpful viewing and information given re properties for sale and amenities in a very attractive ‘ Village’.
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