Marine World Aquatics Recenzje 

471
Wynik TrustScore: 4.5 na 5

4,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Another fantastic delivery, really well packaged, with cardboard and poly box, foil wrap and heat pack! Every fish and invert purchased has settled in and doing great. Were very helpful on the... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Another 1st class delivery of cleanup crew and frags, I'm never disappointed with marine world aquatics, always well packed and heat pack still warm,all critters in perfect health and condition,I high... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Online service was easy to use and corals are exactly what I wanted. Service was very quick as I ordered on the Tuesday evening and was delivered to Scotland Thursday afternoon. All packaged very wel... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Ordered 5 strawberry crabs. 2 came near enough instantly which were packed perfect no issues. Waited about 3 weeks for the other 3 strawberry crabs, these were posted in -3 degree temperature an... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Zwierzęta

Informacje przekazane przez różne źródła zewnętrzne

At Marine World Aquatics we stock range of salt water reef aquarium dry goods fish and corals for all reefers. We are the UK's no 1 leading aquatics retailer.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

471 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 72% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(471)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 88

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Perfect aptaisia cure

Despite the fish arriving 2 and a half hours after being expected, because the courier couldn't find my house in the first place,they were alive, although very lethargic looking. Today, they look very happy in my aquarium with all of their new friends. File fish, I know from personal experience are the BEST AND CHEAPEST way to be free of aptaisia.

22 sierpnia 2025
Opinia niezależna
Logo Marine World Aquatics

Odpowiedź od Marine World Aquatics

Thanks for the update! I’m really glad to hear the fish arrived alive despite the delay—those situations can be nerve-wracking. It’s great that they’re now settling in well with their new tankmates. You’re absolutely right about filefish—they’re little aiptasia-eating machines and often a more affordable and natural solution compared to chemical treatments. Hopefully, they get right to work on any pesky anemones you’ve got left!

Oceniono na 4 z 5

Super Fast Clean up crew

Excellent, Super fast delivery with my clean up crew, Well package along with extra info on acclimating and details of support if any issues. In this case none. All in Aquarium Alive and settling in well. Will definitely Use again.

15 sierpnia 2025
Opinia niezależna
Logo Marine World Aquatics

Odpowiedź od Marine World Aquatics

Thank you so much for your kind words! We’re thrilled to hear that your cleanup crew arrived quickly, well-packaged, and in great condition. It’s always our goal to provide top-quality service and support, so it’s wonderful to know everything went smoothly. We’re glad your new additions are settling in well, and we truly appreciate your trust. Looking forward to serving you again in the future!

Oceniono na 5 z 5

Brilliant service

Brilliant service, well packed, had our stock delivered without any issues — the delivery process was smooth, timely, and well-coordinated. It’s always a relief when logistics are handled efficiently, especially in a busy setting like this. I had a great experience with Marine World — made everything easy from start to finish.

I had a clean-up crew and a fish delivered, and the process was smooth and professional. The livestock arrived in excellent condition, and the packaging was secure and well-handled. It’s clear they take animal health and care seriously, even during transport.
Highly recommend — I’ll definitely use them again.

2 sierpnia 2025
Opinia niezależna
Logo Marine World Aquatics

Odpowiedź od Marine World Aquatics

Thank you so much for your kind words and detailed feedback! We’re thrilled to hear that everything—from the delivery process to the condition of the livestock—met your expectations. At Marine World, we take pride in ensuring a smooth, professional experience, and it’s great to know our efforts made things easier for you. We’re especially glad the fish and clean-up crew arrived safely and in excellent condition. Looking forward to serving you again soon!

Oceniono na 1 z 5

No Customer Care

Everything went smoothly until I tried to contact them to find the status of my order. They would not answer the phones or their online chat. I tried email and got no help at all. All I wanted was to access my account online to check on the status of my order. In the end I called them scammers to try to get their attention. That worked. They cancelled my order and refunded my money. Their customer care is non existent.

24 lipca 2025
Opinia niezależna
Logo Marine World Aquatics

Odpowiedź od Marine World Aquatics

Thank you for sharing your experience. We’re sorry to hear about the difficulties you faced when trying to get support. It’s understandable to feel frustrated when you’re unable to get updates on your order or reach customer service through multiple channels. Whilst we sent numerous response emails to your questions.but with 100s positive feedbacks and registered with all the legal requirements we will not tolerate insults to our staff there fore we issued you instant refund,

Oceniono na 5 z 5

Great place for your aquarium needs

Great service packaging was amazing thank you

25 lipca 2025
Opinia niezależna
Logo Marine World Aquatics

Odpowiedź od Marine World Aquatics

You’re very welcome! We’re so glad to hear you were happy with the service and packaging. Thank you for your kind words! 😊

Oceniono na 5 z 5

Very well packed

Very well packed. Quality livestock. Excellent customer service

14 lipca 2025
Opinia niezależna
Logo Marine World Aquatics

Odpowiedź od Marine World Aquatics

Thank you so much for your kind words! We’re glad to hear you were happy with the packaging, livestock quality, and our customer service. We truly appreciate your support and look forward to serving you again soon!

Oceniono na 5 z 5

Happy customer

I have ordered a couple of times from this company. Every time I have been very impressed by the overall quality. Everything from the customer care and support to the packaging, to the ultra fast delivery.
The livestock seem very healthy too.
Would recommend them to anyone.

10 lipca 2025
Opinia niezależna
Logo Marine World Aquatics

Odpowiedź od Marine World Aquatics

That’s fantastic to hear! It truly sounds like you’ve had a consistently excellent experience—from the customer support to the swift delivery and healthy livestock. It’s always reassuring when a company lives up to its ok promises every time.

Oceniono na 1 z 5

I’ve ordered from these guys before and…

I’ve ordered from these guys before and not had a problem but it seems when there is a problem. Nobody gets back to you. I’ve been waiting three weeks for a response. Sometimes the livestock will turn up within a few days. Sometimes it could be 10 days this time they did not give me any notice of delivery and when they delivered I was out so changed the delivery date for the next day and then I got a message from the delivery company saying they have cancelled that delivery date and they scheduled the next day when the livestock arrived most were dead the ones that were alive died in the fish tank, this is the delivery companies fault but I have emailed marine world Aquatics six times and have not had a response so I will be doing a charge back on my debit card to get my money back

20 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

Another perfect delivery

Another perfect delivery, fish stunning and very healthy, I could recommend marine world aquatics to anyone, do yourself a favour and at least give them a try, you will not be disappointed. Thank you Paul.

26 czerwca 2025
Opinia niezależna
Logo Marine World Aquatics

Odpowiedź od Marine World Aquatics

Thank you so much for your kind words and continued support! We’re thrilled to hear you’re happy with the fish and service. It means a lot to us that you’d recommend Marine World Aquatics — we truly appreciate it. I’ll be sure to pass your thanks on to Paul as well. Looking forward to serving you again soon!

Oceniono na 5 z 5

Great Service

Livestock was delivered promptly and well packaged. Would definitely order again.

26 czerwca 2025
Opinia niezależna
Logo Marine World Aquatics

Odpowiedź od Marine World Aquatics

Thank you for your kind feedback! We’re glad to hear the livestock arrived promptly and in great condition. We look forward to serving you again

Oceniono na 5 z 5

From order to delivery

From order to delivery, everything was perfect, thank you

19 czerwca 2025
Opinia niezależna
Logo Marine World Aquatics

Odpowiedź od Marine World Aquatics

You’re very welcome! We’re thrilled to hear everything went perfectly from start to finish. Thank you for your kind words! 😊

Oceniono na 5 z 5

Great size blue lobster and packed…

Great size blue lobster and packed really good! No complaints!

Thanks

19 czerwca 2025
Opinia niezależna
Logo Marine World Aquatics

Odpowiedź od Marine World Aquatics

Hi Liam,

Thanks so much for your 5-star review! We’re thrilled to hear that you’re happy with the size of the blue lobster and the way it was packed. We really appreciate your feedback and look forward to serving you again soon.

Oceniono na 5 z 5

What you need to know!

Ignore the haters! I can guarantee 98% of the bad reviews here on Trustpilot are simply because some folk either don’t read or don’t understand the terms and conditions. I for one can say I’ve never had a problem!

17 czerwca 2025
Opinia niezależna
Logo Marine World Aquatics

Odpowiedź od Marine World Aquatics

Thanks for your comment! We’re really glad to hear you’ve had a positive experience. You’re absolutely right misunderstandings often arise when terms aren’t fully read or understood, and we always encourage customers to reach out if they have questions. Your support means a lot! 🙌

Oceniono na 1 z 5

DO NOT USE THIS COMPANY

Worst customer service I’ve ever experienced waiting for a month for my order witch I Know is a possibility but I contacted them to ask on a update but no response contacted them again no response and for a third time no response in between this they keep sending my email telling me about there stock levels and how I could miss out if I don’t order right away what a joke can not even complete the order I have and then after all that all I get is a email saying by my request the order is cancelled absolute liar all I done was ask for an update will never use this company for anything again stay away

17 czerwca 2025
Opinia niezależna
Logo Marine World Aquatics

Odpowiedź od Marine World Aquatics

We’re truly sorry to hear about your recent experience with us. This is certainly not the level of service we aim to provide, and we understand your frustration — especially after waiting upto 30 days we clearly state on website due to nature of items.
Please accept our sincere apologies for the lack of response to your inquiries and for the confusion regarding the cancellation of your order. We can assure you that your feedback has been taken seriously, and we’re actively looking into how this happened so we can prevent it in the future.

Oceniono na 1 z 5

Absolute rubbish

Absolute rubbish. Couldn’t give it zero stars or I would have. Very disappointed and let down. Checked by chat online that the fish I was looking for was in stock and their hours advertised on their website as open from 11am at their address on Buttershaw Lane. Drove 102 miles to find the place boarded up. I rang to be told they only deal on-line now and blamed the web site developers - if they actually exist. Terrible service. Complete waste of my day and petrol. One customer gone. If they care. I’ll take this review down when their details have been corrected so no one else has a wasted trip.

7 czerwca 2025
Opinia niezależna
Logo Marine World Aquatics

Odpowiedź od Marine World Aquatics

We are really sorry to here of your wasted trip, as single parent trying juggle work and thriving business we can not all ways be at both places at once, and we asked are web designers to ament this and to our knowledge has not been corrected,
Once again we deeply sorry.

Oceniono na 5 z 5

Very well packed live stock

Very well packed live stock
And great delivery service
Will definitely buy again
From there Web site
No problems at all
10/10

5 czerwca 2025
Opinia niezależna
Logo Marine World Aquatics

Odpowiedź od Marine World Aquatics

Thank you so much for your kind words! We’re thrilled to hear that you were happy with the packaging, delivery, and overall experience. We look forward to serving you again soon — your support means a lot! 🌟 10/10 from you is a 10/10 day for us!

Oceniono na 5 z 5

Great selection

Great selection, straight forward ordering and trouble free delivery of very healthy specimens means I shall be using Marine World Aquatics again! Many thanks.

29 maja 2025
Opinia niezależna
Logo Marine World Aquatics

Odpowiedź od Marine World Aquatics

Thank you so much for your kind words! We’re thrilled to hear you were happy with the selection, ordering process, and the health of your specimens. We look forward to serving you again at Marine World Aquatics — thanks for your support!

Oceniono na 4 z 5

Prompt service

Prompt service. One of the snails was dead.

28 maja 2025
Opinia niezależna
Logo Marine World Aquatics

Odpowiedź od Marine World Aquatics

Thank you for your feedback. We’re pleased the service was prompt, but we’re sorry to hear one of the snails arrived dead. Please get in touch with us so we can make this right for you.

Oceniono na 5 z 5

Impeccable Quality!

I have been allowing my newly purchased fish to acclimatise and settle in my quarantine aquarium, before writing this review. I can now confidently state that these fish are some of the healthiest I have ever purchased. Judging by the packaging, I knew these fish had received optimal care before shipping.

Thank you very much Marine World Aquatics!

28 maja 2025
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej