Mailboxixchange Recenzje 

125
Wynik TrustScore: 4 na 5

4,0

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Needed a new mailbox ASAP, but didn't want some boring mailbox that everyone else has. Found a replacement mailbox here, and it looks way better than anyone else's in my neighborhood! It was deliver... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Ordered and received a mailbox early Sept. Found we needed the post, ordered and have a confirming email that it shipped on 9/25 and my credit card was charged. Never received. Today called their 800... Zobacz więcej

Oceniono na 5 z 5

My mailbox showed up quickly and is VERY nice. Substantial construction, beautiful even finish. Very heavy duty and it was NOT the most expensive one on the site. LOVE it. Arrived as described... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I spent several day trying to decide what mailbox I wanted for the new column we are building and trying to match mailboxex and address plates seemd sifficult with just online pictures. I finally deco... Zobacz więcej

Reakcja na opinię


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

125 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,0

Wszystkie recenzje

(125)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Coolest Mailbox Ever

I order my mailbox and house numbers with instructions not to arrive before a certain date. My instructions were followed perfectly and I love my product.

8 września 2012
Opinia niezależna
Logo Mailboxixchange

Odpowiedź od Mailboxixchange

Thank you for your purchase and review. Have a great day!

Oceniono na 4 z 5

Have not yet received our product!

I would love to write a review. This is the second time you have asked but I will need to receive my product first. I wish delivery was as fast as your opinion request. Thank you!

8 września 2012
Opinia niezależna
Logo Mailboxixchange

Odpowiedź od Mailboxixchange

Thank you for your purchase and we will look to hear from you once you have received your product. Your order should be delivering this week.
Have a great day!

Oceniono na 5 z 5

Twenty Bucks Less Than Lowe's!!!

I found the mailbox I wanted at Lowe's online and during check out, I saw they did not ship that item. I used the model number to do a google shopping search and found Mailboxixchange had the same mailbox for $20 less than Lowe's and they would, of course, ship the item. I got my invoice right away, got my mailbox right away, packed well - no dents, perfect. Great shopping.

7 września 2012
Opinia niezależna
Logo Mailboxixchange

Odpowiedź od Mailboxixchange

Thank you for your purchase and review. Have a great day!

Oceniono na 2 z 5

Sloooooooooooow

Maybe I'm used to larger online companies when it comes to ordering merchandise. Mailbox Exchange was, in my opinion, very slow in in the order processing and shipment of my mailbox. The site did not let me track the status of the order and they didn't let me know the we're shipping direct from the manufacture.Bottom line, it took six business days to finally get confirmation the order shipped and then a another 4 days to recieve it. It would have been helpful to know current stock inventory at time of ordering so tha t expectations are known up front. Make sure you plan out weeks in advance for your mail box replacement project.

Disappointed in PA.

7 września 2012
Opinia niezależna
Logo Mailboxixchange

Odpowiedź od Mailboxixchange

Michael,
Thank you for your purchase and review. Your order was placed on Thursday, Aug-30 at 6pm, but our warehouse was closed at that time. Your order went into production on Friday, Aug-31, which was the day before a holiday weekend. Most businesses, including our warehouses, are closed during this time. Your order shipped on Tuesday, Sept-4, which was the first business day after the holiday. Our site states that the item ships in approx. 2 business days and we were within this time frame. Further, we also post that shipping time frames are estimated between 1-5 business days, depending on where you live and based on the arrival date of Monday, Sept-5 we were also within that time frame.

In regards to communication, we show you contacted for status on Labor Day and we responded to you the next day with the lead time. Additionally, you contacted us on Wednesday, Sept-5 and we promptly provided tracking that same day. We appreciate your patience and understanding of shipment and delivery times especially those around holidays.

Customer Service | Mailboxixchange.com

Oceniono na 4 z 5

Great

It looks great...wish I could get a picture to upload...

DSC_0001_2.JPG

20 lipca 2012
Opinia niezależna
Logo Mailboxixchange

Odpowiedź od Mailboxixchange

Thank you for your purchase and review. Have a great day!

Oceniono na 5 z 5

LOVE IT!

Ordered a designer roadside bronze mailbox and received it today. It was everything they said it was. It is very well built and I am very happy with it, I am anxious to get it installed and start using it. I know this will do everything I am expecting and probably more, I love it!!! The service was also very fast. Thanks again.

7 lipca 2012
Opinia niezależna
Logo Mailboxixchange

Odpowiedź od Mailboxixchange

Thank you for your purchase and review. Have a great day!

Oceniono na 5 z 5

Great Service

I spent several day trying to decide what mailbox I wanted for the new column we are building and trying to match mailboxex and address plates seemd sifficult with just online pictures. I finally decoded and placed an order. The next day, I recieved email confirming my order with a question about the colors I had chosen. That made me nervouse, so I called. They were VERY helpful! I approved the order over the phone and recieved my BEAUTIDUL mailbox and plaque the very next day!

6 lipca 2012
Opinia niezależna
Logo Mailboxixchange

Odpowiedź od Mailboxixchange

Thank you for your purchase and review. Have a great day!

Oceniono na 2 z 5

not worth saving a few bucks

Not impressed. Order still hasn't fully arrived after SEVERAL WEEKS. I tried contacting the company but with no response. I will never order from them again. The 2 stars are for:
1. Nice-sounding customer service on the phone. They SEEMED pleasant to work with, and it is probably not their fault my order hasn't arrived.
2. The prices are very competitive.
Minus 3 stars for:
-1 Order not arriving
-2 customer service not returning my call
-3 lost money/no refund yet because of order

15 czerwca 2012
Opinia niezależna
Logo Mailboxixchange

Odpowiedź od Mailboxixchange

Micah,
We certainly can tell you are frustrated and we appreciate the time you took to comment on your purchase. After looking over your notes I am concerned as to why you never received your order in full. We show delivery was made 5.14.12, which is over a month ago. We are having a representative contact you immediately to discuss.
Thank you for your patience.

Customer Service | Mailboxixchange.com

Oceniono na 5 z 5

Very nice!

Arrived quickly, in excellent condition. It is well made and looks nice. It was installed by my two teenage sons who don't read directions, so you know the installation was easy. :-)

12 czerwca 2012
Opinia niezależna
Logo Mailboxixchange

Odpowiedź od Mailboxixchange

Thank you for your purchase and review. Have a great day!

Oceniono na 5 z 5

EXCELLENT!! A++++

My mailbox showed up quickly and is VERY nice. Substantial construction, beautiful even finish. Very heavy duty and it was NOT the most expensive one on the site. LOVE it. Arrived as described and fast.

Can't wait to install it tomorrow and then I'l post a picture. We are replacing a cheap smaller box onto a post we made from left over beams from our house.

UPDATE: Here is the picture. Neighbors have commented on how much it improves the neighborhood.

7 czerwca 2012
Opinia niezależna
Logo Mailboxixchange

Odpowiedź od Mailboxixchange

Thank you for your purchase and review. Have a great day!

Oceniono na 5 z 5

Very satisfied!

I ordered the beautiful handcrafted cedar log cabin mailbox. I live in a log cabin home, so I thought it would be perfect! The mailbox was delivered on time, in excellent condition, with all the parts. I love my new mailbox and would recommend Mailboxixchange to anyone.

23 kwietnia 2012
Opinia niezależna
Logo Mailboxixchange

Odpowiedź od Mailboxixchange

Thank you for your purchase and review. Have a great day!

Oceniono na 5 z 5

Happy!

Needed a new mailbox ASAP, but didn't want some boring mailbox that everyone else has. Found a replacement mailbox here, and it looks way better than anyone else's in my neighborhood! It was delivered really fast, which was important since my old one was holding on by a thread after a storm. Thinking about ordering an accessory, planning on doing it here.

22 kwietnia 2012
Opinia niezależna
Logo Mailboxixchange

Odpowiedź od Mailboxixchange

Thank you for your purchase and review. Have a great day!

Oceniono na 5 z 5

Nice sturdy mailbox

Our mailbox was destoryed by some kids. It was an old mailbox so it didn't take much. We didn't want to replace it with just a standard "Box Store" mailbox. We wanted something different and that would last. We found it here. We got good customer service. No issues there. We loved the new mailbox. As much as you can "love" a mailbox. It was what we were looking for at a great price. The item showed up one day before the estimated delivery date.

22 kwietnia 2012
Opinia niezależna
Logo Mailboxixchange

Odpowiedź od Mailboxixchange

Thank you for your purchase and review. Have a great day!

Oceniono na 1 z 5

Would not order again from this company

I ordered a mailbox. It was so large it looked ridiculous on my house. I know they tell you the measurements, but until you actually see it you have no idea.
The website said free shipping and no hassle returns. But when you return the item you pay for the original shipping plus the cost to ship it back. It cost me $26.00 for a mailbox I don't own.
I'm still searching for a mailbox but will shop locally-with better policies.

I did receive the original order very quickly-but a part was missing and it wasn't packaged very well. No bubble wrap and in a box that was thinner than a shoebox.

20 kwietnia 2012
Opinia niezależna
Logo Mailboxixchange

Odpowiedź od Mailboxixchange

We appreciate your business and understand that the item you chose was too big. We certainly want to make your return process easy for you and can work with the policy should you have an exchange item in mind. However, we do provide full details of the policy on our site that you can review prior to purchasing.
Thank you.

Oceniono na 4 z 5

Long Delivery Time - But Very Nice Mailbox

Because my mailbox had to be made and I had asked for an extra protective coating, delivery time was around 6 weeks. That's fine as long as I'm informed but I had to call to find out why, after 1 week I was asked to "rate" the company and after 2 - 3 weeks I hadn't heard anything on it. The company shouldn't make customers have to chase up why their order hasn't arrived. Having said that, I am very happy with the mailbox. It looks great and appears to be good quality.

17 kwietnia 2012
Opinia niezależna
Logo Mailboxixchange

Odpowiedź od Mailboxixchange

Thank you for your purchase and review. We are working on our followup system to provide better service to our customers and appreciate your reply. Have a great day!

Oceniono na 1 z 5

Very poor customer service

I have been waiting 2 months for the mailbox I ordered with my address on it. first the excuse was that it takes 2 weeks to personalize it and 1 week to ship. Then, after I did not get it in 3 weeks, I had to contact them AGAIN, only to be told it was backordered. I waited another 2-3 weeks and again had to contact them, as no one followed up by email or phone. This time they didn't know what the problem was and said they would contact the warehouse and get back to me. Of course, no phone call or email. That was a couple of week ago. so i paid for this darn mailbox and have NOTHING!!!!!!!!!!! Based solely on the customer service, or lack there of, I would never purchase from this company again.

15 kwietnia 2012
Opinia niezależna
Oceniono na 4 z 5

Talk of the neighborhood

Thank you for your prompt delivery. We are receiving alot of compiiments. There are a few minor defects nothing major. If I bought this locally I would have exchanged for a new one. I would have rated 5 stars but not all hardware was included.

8 kwietnia 2012
Opinia niezależna
Logo Mailboxixchange

Odpowiedź od Mailboxixchange

Thank you for your purchase and review. Have a great day!

Oceniono na 5 z 5

Excellent

Mailbox came timely and looks fabulous - quality product. Did not receive and email confirmation - followed up online and received an immediate response with a copy of the receipt.

Very pleased.

8 kwietnia 2012
Opinia niezależna
Logo Mailboxixchange

Odpowiedź od Mailboxixchange

Thank you for your purchase and review. Have a great day!

Oceniono na 5 z 5

Loved the selection.

I was looking for a specific mailbox that I had seen on vacation, and this was the only site that had it. The price was good, shipping was fast, would buy from here again.

31 marca 2012
Opinia niezależna
Logo Mailboxixchange

Odpowiedź od Mailboxixchange

Thank you for your purchase and review. Have a great day!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej