Lycafly offered a reasonable price for my chosen destination through Skyscanner. I wanted to be sure they are not some bait and switch scammers as I have not used this travel agent before. I spoke to... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Girish rescued us !! What a great guy , our flight got cancelled last minute meaning all holiday arrangements were about to be ruined, but working with my son, they rapidly got us a new booking same d... Zobacz więcej
British Airways unfortunately cancelled our return flight, due to operational duties, and I called Lycafly to discuss. It could have been a major headache as we are going on the British Lions Tour and... Zobacz więcej
Reakcja na opinię
I have been trying to contact them for more than three weeks regarding my airline ticket. I have sent emails but have received no response. I have also tried calling their phone number several time... Zobacz więcej
Informacje dotyczące firmy
- Biuro podróży
- również w kategorii:
- Agencja sprzedaży biletów lotnicznych
- Wyszukiwarka lotów
Informacje przekazane przez różne źródła zewnętrzne
Welcome to LycaFly’s TrustPilot page! We appreciate your time and effort to visit here and review us. Positive or Negative, we consider your feedback an opportunity to improve our services and serve your better next time. Part of the renowned, multinational Lyca Group, LycaFly is committed to offer the best flight, hotel and holiday deals for worldwide destinations.
Dane kontaktowe
Walbrook Building, 195 Marsh Wall, London, E14 9SG, London, Zjednoczone Królestwo
- 02071323232
- cs@lycafly.com
- www.lycafly.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Sarika was very helpful
Sarika was very helpful when is came to making changes to my existing booking. She was clear in her communication and really tried her best to assist me. This is refreshing as my experience with third party agents has previously been not the best.
I was extremely anxious and had started…
I was extremely anxious and had started panicking about my trip to India as there was a misunderstanding with the dates that I’m going finally it’s been confirmed that I am flying out on the 29th of November from Heathrow Airport and I am flying back to the UK on the 14th of December. Thank goodness that has been resolved. The gentleman that was helping me is called. Hemant Tanwer. Up to now two people that have helped me have been extremely polite, respectful and understanding. This kind of service is very rare and I really appreciate it. Thank you for all of your good work ladies engine gentle coming.
Its a scam
Its a scam. Do not book with this agency. They will not put the total price. They have hidden charges and will ask you to pay for the baggage which isnt usual for other companies. It is so disappointing as it will not show when you’re booking unless if youve paid for it and ask them. It is so frustrating as they will ask you to pay another 110 for the baggage or 150 if you ask for refund which is ridiculous. This is very alarming as it is so unfair to the paying customer. I hope this company will be taken down. I will complain in skyscanner as they show this agency in their booking options. We’re trying to look for cheaper tickets but ends up paying more than what you expected.
Great experience, fantastic price!!
Very fast, efficient service from start to finish.
Highly recommended
A++++++ professional service
thanks to u for good service really…
thanks to u for good service really appreciated
Excellent Customer support
Kim is always so helpful and always helps to provide the best options possible. Thanks once again for a seamless experience with Lycafly.
My experience with LycaFly was great and professional
My experience with LycaFly was great! Sandeep Bhatia handled my ticket enquiry professionally right from the start till the purchase of the ticket. He did communicate with me at each step of the way till the issue of the E-ticket. Because of his professionalism I will always use Lycafly and recommend LycaFly to friends and family.
I experienced a good customer service…
I experienced a good customer service when my attention was called to the type of flight ticket I bought.
Thank you to Mark for all your help…
Thank you to Mark for all your help getting us a full refund from Emirates due to situation. It did take some time which I understand there’s a process but we got there in the end and Mark was very informative and his response time was very quick! Thanks again ☺️
Called and checked about booking before…
Called and checked about booking before issuing the itinerary.
I’ve consistently worked with Bhagawan…
I’ve consistently worked with Bhagawan and the team, and they’ve always been incredibly helpful. Whenever I needed assistance, they responded without hesitation and resolved all my queries promptly. Thank you once again for your continued support—I truly appreciate it.
I had great experience with Mr…
I had great experience with Mr Dharmendra.great service thankyou for your services
Sandeep Bhatia in Lyca Fly is…
Sandeep Bhatia in Lyca Fly is absolutely an extraordinary asset for them who helped me swiftly,cost effectively & with great passion my flight booking.
Quick and reliable service
I called LycaFly and Sharika picked up the phone.
Inquired about Airfares to Colombo from London. All the options given to us on the phone and sent me an email with all the relavant details. It took only couple of hours to book/buy tickets.
Service is very good, quick and handled in a professional way. No hesitation showed to explain things we need to clarify.
Helpful
I had issues with booking online. I called Lycafly, and they helped me to get things sorted out. Really helpful. Much appreciated
Sarika was fantastic
Sarika was fantastic. Really helpful and kind.
Very positive experience
I had a very positive experience with LycaFly. Kim was extremely helpful when I booked and also when some amendments needed to be made to the booking. All in all it was a very smooth process at very reasonable price.
Great experience booking through…
Great experience booking through Lycafly - assisted by Kim Gupta. Thank you.
I’ve been using LycaFly for over 10…
I’ve been using LycaFly for over 10 years, and my experience has generally been very good. Recently, I had an especially positive experience with a staff member named Sarika.
She was extremely patient, helpful, and guided me through everything in a very clear and easy way. The whole process felt smooth and stress-free because of her support.
In terms of pricing and overall service, LycaFly is very competitive compared to other travel agencies. Sarika assisted me throughout my international trip booking, especially for travel between Sri Lanka and London, and her customer service was excellent from start to finish.
Overall, I’m very happy with the service, and I would honestly recommend LycaFly to anyone looking for reliable and helpful airline booking support.
It has been a pleasure working with…
It has been a pleasure working with Lycafly over the past 2.5 years. I would like to take this opportunity to share my feedback on your services and our overall experience.
Lycafly has consistently proven to be a reliable and professional consolidator. The team has demonstrated strong industry knowledge, prompt support, and a genuine commitment to delivering quality service. Booking processes have generally been smooth, and the responsiveness from your team has helped us manage our operations more efficiently.
I would also like to highlight the efforts of your Team Head, Bhagwaan, whose leadership and support have been commendable. His proactive approach, problem-solving mindset, and dedication to maintaining strong partner relationships have made a significant positive impact on our collaboration.
While there are always areas for improvement in any partnership, our overall experience with Lycafly has been positive, and we value the relationship we have built together. We look forward to continuing this association and achieving greater success together in the future.
Thank you for your continued support and cooperation.
Warm regards,
Tickets House Limited
Roland Amartey
Doświadczenie Trustpilot
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