Utterly disappointing. My first pair of sandals lasted 3 months before one of the soles came off. The second pair that I bought in the sale, arrived super quickly, but was not the colour advertise... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Order arrived within three days, kept informed of delivery date, pleased with contents as ordered. Thank you
I've purchased LUNAR boots before, they are ssssoooo comfortable and I love the look and colours. I sent for the boots and was surprised at how quickly they arrived. Just a day or so. Completely... Zobacz więcej
This is a small business I discovered and their service is excellent. Also I love the quality of their products. Very quick delivery with return label and instructions included if required. Will defin... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Love Shoes, Love Lunar – at Lunar Shoes, we believe great footwear should look amazing, feel comfortable, and fit effortlessly into everyday life. We’ve been creating stylish, wearable shoes for decades, designing collections that combine fashion and comfort for every season and every occasion. Our range includes everything from everyday sandals and casual trainers to occasion heels, winter boots, cosy slippers and the finishing touches like clutch bags and accessories. Whether you’re looking for something practical for daytime wear, a standout style for evenings, or a comfortable option for travelling, Lunar has something to suit your wardrobe. We’re proud to offer a wide variety of fits, colours and designs, with many of our styles featuring comfort-led details such as soft linings, cushioned footbeds and wearable heel heights, helping you stay on your feet confidently all day. Our customers love Lunar for its balance of trend-led looks and reliable comfort – perfect for work, weekends, events, and everything in between. This Trustpilot page relates to the official UK Lunar Shoes consumer website, where customers can shop the full Lunar collection online. We offer free delivery on orders over £35, alongside a helpful customer service team ready to assist with queries before or after purchase. We genuinely value every review and use customer feedback to help us improve our products and shopping experience. Thank you for choosing Lunar – we hope you love your shoes as much as we love making them.
Dane kontaktowe
1 Easter Park, Baker Road, NE23 1WQ, Northumberland, Zjednoczone Królestwo
- 01670716878
- customerservices@lunarshoesonline.co.uk
- www.lunarshoesonline.co.uk
4,5
Doskonała
173 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 33% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I’ve ordered from you before and was…
I’ve ordered from you before and was very happy with the quality of the slippers I bought. So when my mom said she was after some I turned to you. Wow! They arrived in less than 24 hours of ordering them!!! I’m just hoping your returns system is as great as we ordered two pairs for my mom to try and one pair was great and one pair didn’t fit.
10 września 2026
My order was dealt with promptly and i…
My order was dealt with promptly and i was advised of delivery and options without any fuss
I have now had my delivery and will certainly use Lunar in future
Thank you for your prompt attention
Chandra Brown
11 września 2026
Super fast delivery and great product…
Super fast delivery and great product at a reasonable price
11 września 2026
Ordered because I like the quality of…
Ordered because I like the quality of Lunar sandals. Quick delivery too.
11 września 2026
Great delivery and price!
I ordered and the shoes were delivered quickly. I loved the discount as a first time buyer. Thank you.
3 września 2026
Really good fit and fast delivery
3 września 2026
Still waiting
Order placed with lunar shoes online, 30th August. It is now 12th September and still not received. Supposed to be delivered by royal mail.
12 września 2026
Happy customer
Ordering online was easy and seamless. Delivery was prompt. Couldn’t be happier with the product and service
2 września 2026
Excellent shoes and delivery as usual
Excellent shoes and delivery as usual. Haven't got time to say more!
8 września 2026
Comfortable well made leather…
Comfortable well made leather plimsolls…this is my third pair….so no need to say more!
7 września 2026
Easy to order arrived in a few days
Easy to order arrived in a few days. Products very nice and comfortable, good value great quality.
7 września 2026
Comfy shoes, lovely soft leather
I have now purchased 4 pairs of these shoes. They are just really comfortable to wear. They have flexible soles and are made from really soft leather. Plus they look really stylish. What's not to love?
Also from ordering online to delivery was very quick, just a couple of days. Impressed with the service too.
4 września 2026
Very quick deliverery
Very quick deliverery, but the trainers were not suitable, i thought they would be a pale gold, but they were quite bright
4 września 2026
Unfortunately you sent the wrong size
Unfortunately you sent the wrong size. I am sure I ordered a UK 7 and was sent a size 5
2 września 2026
Odpowiedź od Lunar Shoes
We’re sorry the size was not what you expected. However, we have checked the order and can confirm that a Chloe Blue Mule in UK size 3 was selected when the order was placed, and a UK size 3 was dispatched. Our records do not show an order for either a size 7 or a size 5.
If the item is unsuitable, it can of course be returned in accordance with our returns policy. Please contact our customer service team if you require any assistance.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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