Our Lumie Glow 150 developed a fault with the power button, which made it a little harder than usual to set the time. We contacted Lumie, and they arranged for it to be swapped with a replac... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
First clock: Buttons stopped working after a while - became difficult to set every night Second clock: Brought replacement, higher end (Bodyclock Shine 300). Brought a quality assured refurbished... Zobacz więcej
L'entreprise Lumie sont vraiment top. Le colis à été livré par Collisimo France, et la c'est vraiment pas top, eux m'ont affirmé que le livreur m'as livré en main propre, alors que j'étais à 25... Zobacz więcej
I didn’t get to use it for long before my adult daughter stole it and took it to university. She uses it as a calming bedside lamp as well as an alarm (well, I’m assuming she uses it as an alarm, alth... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Founded in 1991 in Cambridge, Great Britain, Lumie’s been researching, designing and developing light therapy lamps for over 30 years. We even invented the world’s first-ever wake-up light back in 1992! With great expertise comes great responsibility, and we are on a global mission to empower you to tune into your natural rhythms for best-ever sleep, mood and energy. Light keeps your circadian rhythms on track so that your routines (i.e. when you eat, work, and sleep) are aligned. Without strong light cues, everything can go out of sync. Lumie light therapy lamps, such as wake-up lights and daylight lamps, help entrain your brain to the 24-hour light-dark cycle, especially when you’re stuck indoors with little exposure to natural light, or when mornings are dark and the days are short, like in the fall and winter.
Dane kontaktowe
3 The Links, Trafalgar Way, Bar Hill, CB23 8UD, Cambridge, Zjednoczone Królestwo
- info@lumie.com
- www.lumie.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Easy to return
Easy to return when I decided the product was not what I wanted after all.
Very disappointed Customer
Unfortunately Lumie, I have to say you totally failed to meet this Customer's needs on this occasion.
Having just bought two new tubes online from Lumie for my SAD lamp early in December 2023, I unexpectedly had to put in another order just before Christmas. Couple of days before Christmas, my young kitten managed to leap up onto the dining table, got himself tangled in the wires of my LUMIE SAD LAMP and pulled the whole thing off the table!! This caused front plastic protective case on the lamp to become detached and the impact caused one of the lamp's tube to be totally shattered - sending tiny fragments 'flying' everywhere!!
My lamp is such a Godsend through the dark, cold days of Winter - effectively keeping very low moods from overwhelming me.
I was really disappointed to discover LUMIE had completely shut down over Festive period - so it would be at least 3rd January 2024 before anyone even looked at my order. Come on LUMIE - I find this to be a very poor service for a company like yourselves who pride themselves in selling products to assist people's health & wellbeing. I rely so much on my Arabica SAD lamp - I'm sure many other people are the same.
Surely you can at least allow a company such as John Lewis, where I purchased my lamp several years ago, to sell replacement tubes to your customers??!! At least they never let their Customers down by CLOSING for lengthy periods of time. Likewise courier companies & Royal Mail still work over Festive period. I work for the Scottish NHS - reliably providing care 365 days every year to meet the needs & wellbeing of our patients!!

Odpowiedź od Lumie
I dunno
I dunno. It was a present for someone but you keep emailing me asking for a review.
Just brilliant
I have to say I was hesitant when I thought about spending nearly £200 on an alarm clock (I think I share that feeling with a lot of people) but… i can honestly say, it’s changed my mornings to be a much brighter, happier way to wake up into the dark mornings. Not only have I learned to HATE my standard alarm but I also really struggle in winter months. This alarm clock means I can wake up in peace with ‘natural’ light and I wouldn’t say I look forward to the morning- but I’m nearly there. It’s a god send and I wouldn’t be without mine now.
Excellent product
Great product and quick delivery
Back light would make if 5
General operation is fine and it does what it says. The only problem is the controls too easy to over lap and impossible in the dark as no form of back light.
Arrived on time and works great
I ordered a spare part online for an…
I ordered a spare part online for an older lamp. Delivered quickly and packaged well.
Worth its price
I received the product in the time mentioned. The packaging was very good as was the quality of the product.
When I bought the S.A.D lamp I didn´t expect that it would cure my depression. I expected that it would give a ray of light during the grey, cloudy winter days.
The lamp gives a light of 20.000 lux. It is a lovely companion during the long hours that I spend at home, especially in the kitchen. I don´t spend only 30 minutes near it in the morning. I keep it on, at a longer distance and it gives some cheerful brightness in the environment which helps keep my mood steady.
My daughter loved this lamp
I bought this for my daughter as a Christmas present and she says it has transformed her morning.
The light slowly takes her room from pitch black to morning light and allows her to move from sleep to awake faster and feeling much better.
I have used Lumie lights for some…
I have used Lumie lights for some years. This winter I needed to replace my lamp and was very relieved by the prompt delivery. Can highly recommend this product for helping control symptoms of SAD.
Helpful staff and quick, easy process
Rather than waiting for delivery, I wanted to collect a lamp. I talked to a sales person at Lumie who explained the quick, easy process. When I arrived and rang the bell she brought the lamp to the door. Perfect.
Great products
It was easy to order the Lumie alarm clock and Lumie light on the website. Delivery was quick and the items arrived well packaged.
Both products seem to be helping and they feel as though they are giving us a bit more energy. We feel more awake and the alarm clock light helps my daughter to wind down at night.
Light bulbs
I orderd two Lumie light bulbs and two light bulbs arrived, in good time. Thanks.
Service client reactif
Achat initial en FM, changé pour DAB.
Livraison dans les délais annoncés. Retour facile, léger délai du fait des fêtes. Aucun souci par la suite, très bonne réactivité du service client.
Unsolved Problem
When our Lumie arrived the background light did not work. We tried to phone using the given contact number but a pre-recorded message told us to email the company. We did this but did not get a reply...so ourckamp is still not working 100%
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







