Horrible customer care! They sent the wrong item, then would not honor listed price on their website. Returned and will not purchase from then again. Buyer beware.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Reporting this site. Placed order 3 days ago. Money immediately taken from my account but have not received any order information or receipt for the purchase! The telephone number they have listed ke... Zobacz więcej
Selection and pricing minus customer service. Overall yes im happy with my purchase and the price however good luck receiving customer service help. I tried to call their number dozens of times to... Zobacz więcej
The particular case I ordered seems either very scare right now, or extremely expensive where I did find it. I was pleasently surprised to find it both in stock and very reasonably priced at L.O. The... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Luggage Online - We carry Rimowa, Samsonite, Bric's, Travelpro, Hartmann and more. Featuring luggage, backpacks, duffel bags, briefcases, and travel accessories.
Dane kontaktowe
260 liberty st, 08840, metuchen, Stany Zjednoczone
- 1-844-999-7678
- customerservice@luggageonline.com
- www.luggageonline.com
2,1
Słaba
431 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Competitive pricing on hard to find…
Competitive pricing on hard to find items. Good customer service.
27 stycznia 2022
Perfect!
Very fast delivery and it was exactly what I was hoping for. Everything looks good. My only concern is the label that says this product can cause cancer.
25 stycznia 2022
Great prices & stock
Great prices, had certain items in stock that were sold out elsewhere, & introductory promo codes. Would definitely recommend Luggage Online.
24 stycznia 2022
Delivered as expected and everything…
Delivered as expected and everything looked perfect..
17 stycznia 2022
Beautiful and functional
I love this bag! It’s extremely lightweight yet exceedingly sturdy. Rolls with ease and is the perfect size for lifting into plane’s overhead bin. And the color: ❤️😊 a beautiful dusty pink. This one should do me for many years.
9 stycznia 2022
Great price on a backpacking pack
Great price on a backpacking pack. Super fast, no hassle delivery.
8 stycznia 2022
Luggage Online delivers
Easy purchase, excellent price, quick delivery, perfect luggage--great experience!
7 stycznia 2022
The product was delivered promptly
The product was delivered promptly, and was if very good quality. Thank you.
6 stycznia 2022
Not actually in stock
Listed item as in stock, but then contacted me and told me it wasn't available. This made me not have a gift when needed. Refund was issued quickly though.
3 stycznia 2022
Quick shipping
Quick shipping! Excellent product and price! Very happy with my purchase!
29 grudnia 2021
Odpowiedź od Luggage Online
Thank you for sharing your positive experience with our customers.
Don't count on expedited shipping
I ordered from Luggage Online ONLY because they offered an uncharge for expedited shipping. I chose FedX Overnight (business days). I ordered Wed. night late. I should have gotten the luggage by Friday, today. I have not heard from FedX.
Now I have an email from them stating they will email me when they are "READY" to ship. The delay in being READY was not mentioned on website.
I leave Monday, and I am pretty mad.
25 grudnia 2021
Odpowiedź od Luggage Online
We sincerely apologize for any inconvenience this may have caused you. Unfortunately holiday shipping delays from the shipping carriers have been extreme this year. We hope we can accommodate you better in the future. Happy Holidays.
Hello I received my luggage locked…
Hello I received my luggage locked without a key to open it
24 grudnia 2021
Odpowiedź od Luggage Online
We sincerely apologize for any inconvenience this may have caused you. Sometimes the luggage comes locked from the manufacturer but we would love to help you resolve this issue Please reach out to customerservice@luggageonline.com for further instructions on how to open your case. Happy Holidays.
Odpowiedź od Luggage Online
Thank you for your review. Enjoy your purchase.
Really happy with my purchase
Really happy with my purchase. I was looking for a specific color of a Will Leather bag that was sold out everywhere and it got here in time for Christmas this morning. I literally ordered it yesterday afternoon.
Thank you!
23 grudnia 2021
Odpowiedź od Luggage Online
Thank you for sharing your positive experience with our customers. Happy Holidays.
I found it!
I had a tough time finding this item in stock anywhere. Thrilled to find it and purchase it! Minus 1 star for no personalization even though it’s on my order confirmation. At least that was free and I should be able to have any Tumi store add it for no cost.
22 grudnia 2021
Odpowiedź od Luggage Online
We sincerely apologize that we shipped your order without the requested personalization. If you still want the personalization you can ship it back to us at no charge and we will take care of it for you. Please contact customerservice@luggageonline.com for further information and free return label. Happy Holidays.
Bag was received quicker than I expected!!
I was impressed when I received the order so quickly! The bag was exactly what I was looking for. I would definitely shop with them again in the future!
20 grudnia 2021
Odpowiedź od Luggage Online
Thank you for sharing your positive experience with our customers.
Very satisfied with the prompt service…
Very satisfied with the prompt service I received. Order was mailed within 24 hrs of ordering and arrived in just a few days.
Quality luggage that will last.
20 grudnia 2021
Odpowiedź od Luggage Online
Thank you for sharing your positive experience with our customers. Happy Holidays.
Best luggage purchasing experience of my life
Amazing service, amazing luggage amazing price. Truly a pleasure to deal with.
17 grudnia 2021
Odpowiedź od Luggage Online
Thank you for sharing your positive experience with our customers. Happy Holidays.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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