Lucky Rentals Recenzje 

488
•
Wynik TrustScore: 3.5 na 5

3,6

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

We had a lovely winter road trip with Lucky Rentals and overall we're happy with our experience! Communication was quick and easy throughout and whenever we had questions, we received quick and helpfu... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We would like to thank Lucky Campers for our best NZ holiday ever We did a 3200km length of NZ with a great price on Return to base to Auckland. The pickup was easy paperwork wise and a thor... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

I had been to New Zealand for first time, so no previous experiences. I have no idea about self contained/no self contained car. I have rented NSC (Lucky Rodeo), which is nearly unusable car for campi... Zobacz więcej

Oceniono na 3 z 5

This vehicle was in the price range that we needed and survived our whole trip, but there were glass shards that kept appearing from underneath the stove and sink areas, no shade on the back window, a... Zobacz więcej

Informacje dotyczące firmy

  1. Wypożyczalnia kamperów
  2. również w kategorii:
  3. Wypożyczalnia samochodów

Napisane przez firmę

Lucky Rentals provides the lowest priced car, campervan and motorhome hire in New Zealand. No age restrictions and zero excess available. Start your adventure now!


Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

488 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 23% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,6

Wszystkie recenzje

(488)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 143

Napisz recenzję
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Oceniono na 5 z 5

Had a great experience with Lucky…

Had a great experience with Lucky Rentals—staff were friendly and helpful. The car was in good condition and ran smoothly throughout the trip. Prices were very affordable, making it a great value overall. Would definitely rent from them again.

24 kwietnia 2025
Oceniono na 4 z 5

The camper was old

The camper was old, but everything worked. The camper wasn't that clean inside. The customer service and the people on site were very helpful. It was the cheapest provider.

16 kwietnia 2025
Oceniono na 3 z 5

4-berth Campervan

Campervan was rather tired - e.g. a bolt used to hold the fridge door shut and it regularly popped off its hinges.
Communication not great between branches - we weren’t told that there wouldn’t been any airport transfer available in Auckland even though it was still in business hours.
Enjoyable trip otherwise.

7 kwietnia 2025
Oceniono na 1 z 5

Bad campervans from Lucky rental

These people from Lucky rental, all they care about is to get your money by renting you a rent a wreck. It seems cheaper then the other campervan rentals, but make no mistake, renting with lucky rentals can cost you dearly with money, to be stuck with the van (unable to drive due to bad maintenance), your health, or lot’s of stress.
The first campervan I rented, there was exhaust gas coming into the cabin.
I noticed after a couple of days because of big headache, the sore throat and watery eyes. There was a big impact on my health and lot’s of stress. I had to wait 1 day at the workshop. But also there was hot air coming into the cabin, almost unable to drive because of the heat, also the fridge not working at all, my groceries all gone bad. And the waterpump intermittently working. Furthermore It was not clean, and there were cockroaches in the campervan. Then because of hot fumes still coming in the cabin I did a swap, and got another campervan.
The second Camper the fridge was not working too. The Driver‘s window was not working.
There was fuel leaking on the engine, with a really strong fuel smell. At the stove, the gas supply was leaking, with a really strong gas smell when you were cooking. Also, the bathroom door fell out every time you drive. And the lower bed fell out of place during sleeping, all the time you wake up, because the bed separates…
All this things ruined my whole holiday, and they didn’t even compensate accordingly.
Don’t rent with these crooks, it will cost you dearly, and if you don’t believe it, check out the dozens of Superbad reviews of Lucky or Happy campers!

25 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

Gutes Preis/Leistungsverhältnis

Gutes Preis/Leistungsverhältnis, rasche Antwort auf Anfragen, unser Campervan hatte zwar schon viele Kilometer am Tachometer, war aber gut in Schuss. Freundliches Personal bei Abholung und Rückgabe.

6 marca 2025
Oceniono na 1 z 5

Taking money from holding deposit for a fine that has already been paid

I am still in dispute with this company as they charged me for a parking fine I had already paid. They are refusing to reimburse me and asking me to raise the issue with the council. They have charged me an additional administrative fee, this will it be reimbursed by the council. They are rude and will not give me the complaints number for their company. I would never use them again. I suggest you don’t

3 marca 2025
Opinia niezależna
Logo Lucky Rentals

Odpowiedź od Lucky Rentals

Thanks for your feedback, this is now with the council who are awaiting for bank details to sort it out directly with you, we hope you had a good time in New Zealand nevertheless - SK

Oceniono na 5 z 5

Lucky Rodeo

We had the lucky rodeo (Toyota Estima) and it was perfect for everything we needed for a five week trip. My partner is 6’2 and I think if he was any taller he wouldn’t have fit in the drivers side with the way the bed/back sofa is fitted. He didn’t fit in the passenger side but fortunately he loves driving and the plan had been for him to do the majority of the driving.

14 marca 2025
Oceniono na 4 z 5

Great road trip

Great road trip, no problem… campervan a little bit old!

8 marca 2025
Logo Lucky Rentals

Odpowiedź od Lucky Rentals

Thanks for travelling with us, hope you loved New Zealand

Oceniono na 3 z 5

Drove fine but had the feeling it will fall apart

The car was not only old, it had ablot of things not working. The bathroom door was broken, The passender Windows didn't open. Water was not working one day, and when we called road assistance we were told we had to wait till Monday and go to a workshop.
The car drove fine but for this prize we would have liked a car, which is not falling apart around us.

2 marca 2025
Logo Lucky Rentals

Odpowiedź od Lucky Rentals

Sorry to hear about your trip being far from perfect, we would love to look into it if you care to share you thoughts - feedback@luckyrentals.co.nz - We hope you had a good time in NZ nevertheless

Oceniono na 4 z 5

Great assistance

Staff were very pleasent. The pick-up amd return were very quick.
I rented a camper car, for 2, non self contained and its painting was a little bit damaged, so on the first look was not good, but after all i understood that sometimes the roads are not good around New Zealand. I had a minor problem with the car and the company had help me very Quick, with easy comunication, só I appreciate that a lot, very trustworth company.

27 lutego 2025
Logo Lucky Rentals

Odpowiedź od Lucky Rentals

Thanks for your feedback, glad to have you travel with us

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