We had a lovely winter road trip with Lucky Rentals and overall we're happy with our experience! Communication was quick and easy throughout and whenever we had questions, we received quick and helpfu... Zobacz więcej
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Zobacz, co mówią recenzenci
This vehicle was in the price range that we needed and survived our whole trip, but there were glass shards that kept appearing from underneath the stove and sink areas, no shade on the back window, a... Zobacz więcej
We would like to thank Lucky Campers for our best NZ holiday ever We did a 3200km length of NZ with a great price on Return to base to Auckland. The pickup was easy paperwork wise and a thor... Zobacz więcej
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I had been to New Zealand for first time, so no previous experiences. I have no idea about self contained/no self contained car. I have rented NSC (Lucky Rodeo), which is nearly unusable car for campi... Zobacz więcej
Informacje dotyczące firmy
- Wypożyczalnia kamperów
- również w kategorii:
- Wypożyczalnia samochodów
Napisane przez firmę
Lucky Rentals provides the lowest priced car, campervan and motorhome hire in New Zealand. No age restrictions and zero excess available. Start your adventure now!
Dane kontaktowe
791 Wairakei Road, Christchurch Airport, 8053, Christchurch, Nowa Zelandia
- 0800 808 881
- info@luckyrentals.co.nz
- www.luckyrentals.co.nz
3,7
Średnia
489 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 21% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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Super expérience avec Lucky Rentals
Nous avons eu une excellente expérience avec Lucky Rentals ! Le check-in comme le check-out se sont très bien déroulés : tout était simple, rapide et efficace. Le personnel était accueillant, à l'écoute et bienveillant.
Nous avons loué le Lucky Roadie (2-3 Berth) pendant deux semaines pour notre road trip, et il était parfaitement adapté à nos besoins. Le van est très confortable et idéal pour découvrir la Nouvelle-Zélande. Nous n'avons rencontré aucun problème pendant ces deux semaines.
Nous recommandons Lucky Rentals et n'hésiterons pas à refaire appel à eux lors d'un prochain voyage !
26 października 2026
Opinia niezależna
Absolutely wonderful, from price, campervan, staff ! Very, very professional and friendly. Very satisfied customer ❤️
The staff from initial phone calls to staff at pick up and drop off were all awesome
Me and my new wife were on our honeymoon.
The campervan was excellent.
Thank you 🤩
7 października 2026
Odpowiedź od Lucky Rentals
Hi Walter,
Thank you so much for your lovely review and congratulations on your wedding! 🥳
We're thrilled to hear that you had such a great experience with our team from start to finish and that you enjoyed the campervan during your honeymoon.
We hope you both made some unforgettable memories exploring New Zealand and wish you all the best for your future together!
The Lucky Rentals Team
We would like to thank Lucky Campers for best service and product
We would like to thank Lucky Campers for our best NZ holiday ever
We did a 3200km length of NZ with a great price on Return to base to Auckland.
The pickup was easy paperwork wise and a thorough walk through and checking We were ok with the controls.
The van was a great layout eith everything we needed for the trip.
The stealth look of the vans we loved not being walking bill board!
A true test of a company is calling with problems of our own creation several times and how they were fast and effective and both times Lucky Camper went beyond the call of duty. (Thanks for getting us off $50 parking fine.)
The sign-off at the end was painless and we weren't grilled like another provider from last year
Well well done Lucky Campers
They will be our sole provider in 2027 🫶
20 sierpnia 2026
Opinia niezależna
Odpowiedź od Lucky Rentals
Hi Scott,
Wow, thank you so much for your fantastic review! We're thrilled to hear you had such an amazing time exploring New Zealand and that our campervan was a great fit for your 3,200 km adventure!
It's especially lovely to hear that our team was able to help you out along the way. We know little hiccups can happen when travelling, and we're always happy to help get things back on track (especially when it comes to avoiding parking fines! 😊).
We really appreciate your kind words about our service, the van and the easy pick-up and drop-off process.
Thanks again for choosing Lucky Rentals, and we can't wait to welcome you back in 2027 for another adventure!
The Lucky Rentals Team
Jeraldine Rocks!
We enjoyed our Lucky Rental, Jeraldine very much! A few squeaks, and bounces, but for the price, it works out well for us!! Be sure to watch the video while you are at the rental pick up so you can ask questions, and check the heater to make sure it works. Such a fun experience!
27 września 2026
Odpowiedź od Lucky Rentals
Hi there,
Thank you so much for your lovely review! We're delighted to hear you enjoyed your time exploring New Zealand with Jeraldine! 😊
A few squeaks and bounces certainly add a bit of character to the adventure! We're glad you found the campervan to be good value for money and had such a fun experience.
We also appreciate your helpful tips for future travellers, especially about watching the instructional video and checking everything before heading off.
Thanks again for choosing Lucky Rentals, and we hope to welcome you back for another adventure!
The Lucky Rentals Team
Great service!
Great price! Awesome vehicle. Good staff. Would recommend 100%! Will definitely be using lucky again
30 września 2026
Odpowiedź od Lucky Rentals
Hey there,
Thank you so much for your awesome review! 😊 We're thrilled to hear you enjoyed your campervan, found it great value for money, and had a positive experience with our team.
We really appreciate your recommendation and can't wait to welcome you back for another adventure!
The Lucky Rentals Team
I take the car only 2 days they charge me for six days
I take the car only two days they charge me for six days
2 października 2026
Odpowiedź od Lucky Rentals
Hey Sohail,
Thank you for your feedback. However, we feel there are a few important details missing from your review that we'd like to clarify.
Like most campervan rental companies around the world, we have a minimum rental period, which in your case was 7 days. We do allow customers to hire our vehicles for shorter trips, something many other campervan companies don't offer, but the minimum rental charge still applies.
We are confident that you would have done your research and compared prices before making your booking. We believe the reason you chose Lucky Rentals was that, even with our 7-day minimum rental charge, we were still one of the cheapest options available. At just $35 per day, we feel your rental offered excellent value for money.
It's also disappointing that your review doesn't mention that the main reason for returning the vehicle early was due to personal circumstances rather than any issue with the campervan itself. Despite our rental terms, our team offered you a credit note as a gesture of goodwill. Unfortunately, we never received a response to our email, and that offer is no longer available.
While we're disappointed to receive a one-star review that doesn't reflect the full circumstances, we do hope you enjoyed your time exploring New Zealand.
All the best,
The Lucky Rentals Team
Great travel suggestions from all of…
Great travel suggestions from all of the friendly staff. Camper worked perfectly well, thanks for the week rental!
8 września 2026
Odpowiedź od Lucky Rentals
Thank you so much for your lovely review!
We’re really happy to hear our team could provide some great travel suggestions and that the camper worked perfectly throughout your week away. We hope you had an amazing time exploring New Zealand and made plenty of great memories along the way!
Thanks again for choosing Lucky Rentals, and we’d love to welcome you back for another adventure in the future.
The Lucky Rentals Team
Easy trip
From the first incounter in CHRISTCHURCH depot ,of a simile and welcome to explaining the camper to the easy drop off and transfer in AUCKLAND ....SO EASY...THANK YOU.
11 września 2026
Odpowiedź od Lucky Rentals
Thank you so much for your lovely review!
We’re delighted to hear that everything was so easy and straightforward, from the warm welcome at our Christchurch depot and campervan handover right through to your drop-off and transfer in Auckland.
We hope you had an amazing time exploring New Zealand, and we’d love to welcome you back for another adventure in the future!
Safe travels!
The Lucky Rentals Team
Great winter road trip
We had a lovely winter road trip with Lucky Rentals and overall we're happy with our experience! Communication was quick and easy throughout and whenever we had questions, we received quick and helpful responses. We had some trouble getting the gas working at first, but we managed to sort it out with help through the whatsapp number provided. Having both a toilet and shower was a real luxury (although we mostly used the toilet). The kitchen, toilet and large water tank meant that we could almost exclusively stay at freedom camps, which was perfect. The vans are older and the engine isn't the strongest, but everything worked and we had an amazing road trip!
4 sierpnia 2026
Opinia niezależna
Odpowiedź od Lucky Rentals
Hi there,
Thank you so much for taking the time to share your experience! We’re really happy to hear you had such a lovely winter road trip with Lucky Rentals and that our team was able to help quickly whenever you had questions.
Sorry about the initial trouble getting the gas working, but great to hear you were able to get it sorted with the help of our WhatsApp support team.
It’s fantastic that the kitchen, toilet, shower and large water tank gave you the freedom to make the most of New Zealand’s freedom camping spots. Our vans may have a few kilometres and adventures behind them, but we’re glad everything worked well and got you where you needed to go!
Thanks again for travelling with us, and we hope to welcome you back for another NZ road trip in the future.
The Lucky Rentals Team
A more recent vehicule would be…
A more recent vehicule would be appreciated. Matress not comfortable and we had a broken down with the vehicule.
8 kwietnia 2026
Odpowiedź od Lucky Rentals
Hi Francine,
Thank you for taking the time to leave us your feedback. We’re sorry to hear that some aspects of the vehicle didn’t meet your expectations, particularly the mattress comfort and the breakdown during your trip.
Our Lucky Rentals vehicles are generally older and positioned at the more budget-friendly end of the campervan market, allowing travellers to explore New Zealand at a more affordable price. That said, we completely understand that reliability and comfort are still important, and we appreciate your feedback.
We hope that despite these issues, you were still able to enjoy your travels around New Zealand.
The Lucky Rentals Team
People very kind
People very kind.
Campervan works well, just the rubbers are old and so the inside windy (cold in winter). good price for the prestation.
25 sierpnia 2026
Odpowiedź od Lucky Rentals
Thank you for your review and for your kind words about our team!
We’re glad to hear the campervan worked well for your trip and that you found it good value for money. We also appreciate your feedback regarding the rubber seals and the cold air coming into the van. We’ll pass this on to our maintenance team to have a look at, as we know those chilly New Zealand winter nights can get pretty cold! We always recommend customers to hire in winter during those cold months to stay warm and cozy ;)
Thanks again for travelling with us, and we hope you had a fantastic time exploring New Zealand.
The Lucky Rentals Team
Return customer
I am a return customer for the Happy Camper Sleeper van RODEO. This van was a slightly older model than the last van I had in July 26. However, the driving experience was still as good as my first hire. The convenience of having a bed and privacy curtains in the back of the van is wonderful. I had trouble with the van bed due to not realising how the layout of the van worked. Lol. You know what you know. I have since been shown by the friendly staff. Hire was an easy process. The location is easy to find. The staff on both occasions have been very friendly and helpful. I have booked again for the December period this year. My only gripes are that they don't seem to offer any hire discounts for return customers. Pick up from the airport was a bit confusing for the off season. Overall one of the better hire companies I have used in NZ.
14 sierpnia 2026
Odpowiedź od Lucky Rentals
Hi there,
Thank you so much for coming back to Lucky & Happy Campers and for taking the time to share your experience!
We’re really pleased to hear that RODEO gave you another great driving experience and that you enjoyed the convenience of having the bed and privacy curtains in the back. We’re also glad our friendly team could help solve the mystery of the bed setup – it’s always easy once you know how! 😊
We also wanted to clarify that we do offer a **5% discount for repeat customers** when booking directly with us. Simply email us at info@luckyrentals.co.nz with a screenshot of this response and we’ll be happy to apply the 5% repeat-customer discount to your direct booking. If you have booked through a travel agent, you would need to contact them directly regarding any available discounts.
Thank you as well for mentioning the confusion around the off-season airport pickup. We appreciate the feedback and understand that the process needs to be as clear and straightforward as possible, particularly after arriving from a flight.
Most of all, we’re delighted that you’ve already booked with us again for December. We really appreciate your continued support and look forward to welcoming you back for another adventure!
Safe travels and see you in December!
The Lucky Rentals Team
Was a great experience with a friendly team!
Had an amazing 5 day trip in the Lucky Rover campervan! The staff were very friendly and kind and everything was well communicated, making the experience super easy.
The van itself was epic! Having a full kitchen, gas cooker, every piece of cooking equipment, toilet, 2 double beds as well as 5 seats was such a treat!
The weather was pretty snowy at times on the roads so we were grateful to have a warm space with lights and heating.
I’d definitely recommend, honestly I don’t have any complaints or issues, overall was great condition allowing a fun trip away. So cool to have a hike on wheels 😊
Thanks heaps team!
3 sierpnia 2026
Odpowiedź od Lucky Rentals
Thanks so much for the awesome review! 😊
We’re stoked to hear you had such a great 5-day adventure in the Lucky Rover and that the van kept you warm and comfortable through the snowy weather. It’s great to know you enjoyed having the kitchen setup, plenty of space, and everything you needed for the trip.
A big thanks as well for the kind words about our team — we’ll be sure to pass them on!
We love the description of a “hike on wheels” 😄 Sounds like a pretty epic way to explore New Zealand!
Thanks again for choosing Lucky Rentals and for recommending us. We hope to welcome you back for another adventure in the future!
The Lucky Rentals Team
Great inexpensive van rental, would rent again!
We got a van from Lucky Rentals in Auckland, Dec 2025-Jan2026 in NZ. Since we were there a whole month, we were looking for a more affordable option that could fit 2 adults and 2 children. Lucky rentals was easy to book with, less than 1/2 the price of competitors. The staff was helpful and friendly. They use older model Jucy vans, and paint them white, which is nice to blend in more, and the reason is much cheaper. Our van was very clean, a little funky because of its age, but got us all around north island, South Island, and back up to Auckland with absolutely no issues. The beds were surprisingly comfortable, it just required a lot of shuffling luggage and food etc around each night to get beds ready for 4 people. We cooked in it/bathroom/washing minimally, just so we wouldn’t have to deal with clean up in the van which is a very small space. But it was great when we weren’t at a Holiday park. I would highly recommend Lucky if you’re looking for an inexpensive option, don’t want to stick out like a sore thumb, and don’t mind an older vehicle. Dropping off, you’ll want to have already eaten or disposed of anything you’re not taking with you, because they will not take it.
13 stycznia 2026
Odpowiedź od Lucky Rentals
Hi Sabrina,
Thank you so much for taking the time to share such a detailed review of your month-long New Zealand adventure with us!
We're delighted to hear that our campervan was able to take you and your family all around the North and South Islands without any mechanical issues. It's also great to know you found the van clean, the beds comfortable, and our team friendly and helpful throughout your experience.
As you mentioned, our campervans are an affordable option, and while they are older vehicles, we work hard to ensure they're reliable and well-maintained so our customers can explore New Zealand with confidence. We appreciate you highlighting the value they offer, especially for families travelling on a budget.
Thank you as well for mentioning the luggage shuffling and the drop-off process. We understand that converting the beds each evening can take a little extra effort in a compact camper, and we appreciate your practical tips for future travellers.
We're thrilled you enjoyed your trip and truly appreciate your recommendation. We hope to welcome you and your family back for another New Zealand adventure in the future.
The Lucky Rentals Team
Great Staff Great Vehicle- good price
The handover and dropoff of the vehicle was made very easy by the staff. Pickup from the airport was super quick within 15 mins of calling the team even though we were early. Vehicle was in great condition. Only recommendation is to bring plenty of blankets if travelling in winter- we had the Linen pack but van had tendency to freeze even inside.
9 lipca 2026
Odpowiedź od Lucky Rentals
Hi Ronan,
Thank you for taking the time to leave us such a lovely review!
We're so pleased to hear that our team made both the handover and drop-off process easy, and that our airport shuttle was able to get you so quickly, even though you arrived early. It's also great to know the campervan was in excellent condition and helped make your trip enjoyable.
Thank you as well for your helpful feedback about travelling in winter. While our linen packs are designed to provide the essentials, bringing extra blankets during the colder months is definitely a great suggestion for added comfort.
We really appreciate your recommendation and hope to welcome you back for another adventure around New Zealand in the future!
The Lucky Rentals Team
Very professional and good service, great selection
Very professional with pickup and drop-off. Was easy to extend the van rental and contact Lucky Rentals if needed. Well equipped with everything required to enjoy the van life experience.
Possibly was just the van I ended up with, but found the interior a bit dirty when I first picked it up. Ended up wiping things down and detailing it myself to enjoy a clean start. Understand you want the van dropped off clean, but should ensure it is a fresh rental and clean - like any other car rental. Overall great experience and van rental :)
Found the mattress in the van I had was a bit uncomfortable as they would spread apart, was only other thing that didn’t work for me. Make sure to choose one with one intact mattress, not multiple pads joined together
3 lipca 2026
Odpowiedź od Lucky Rentals
Hi,
Thank you so much for your thoughtful review and for sharing your experience with us. We're delighted to hear that you found our team professional, the pick-up and drop-off process easy, and that extending your rental was straightforward. It's also great to know the van had everything you needed to enjoy your campervan adventure.
We're sorry to hear that the cleanliness of the interior wasn't up to the standard you expected when you collected your van. Every vehicle should be presented clean and ready for our guests, so we appreciate you bringing this to our attention. We'll be sharing your feedback with our cleaning team to help ensure we consistently meet those expectations.
We're also sorry that the mattress setup wasn't as comfortable as you had hoped. We understand that everyone's comfort preferences are different, and your comments about the multiple mattress sections are valuable as we continue to improve our fleet and help customers choose the vehicle that best suits their needs.
Thank you again for your honest feedback and for recommending Lucky Rentals despite these issues. We truly appreciate it and hope to welcome you back for another adventure in the future.
The Lucky Rentals Team
Not happy with the service
Hi, I would like to make a complaint about the vehicle we hired-
-There was a leak in the roof of the van causing our bed to get wet, very disappointing
-Front wipers were not working properly, causing our trip delays due to having to pull over every time it rained, again very disappointing
-Back wiper was not working at all
-The driver window was very hard to wind back up
-The door handle of the boot was loose causing it to fall off, leaving only the outside to open boot, again very disappointing
-Roof vent blew open while vehicle was parked causing it to break
I know I got the stress free package,
but the thing is we paid for this experience and the worst of it was it was leaking water on to the bed and you would understand my frustration having travelling with 3 children.
I would like to file a complaint about these issues -
21 czerwca 2026
Odpowiedź od Lucky Rentals
Hi Khalia,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience didn't meet your expectations, especially while travelling with your family. We understand how frustrating it must have been to encounter these issues during your trip.
The concerns you've raised regarding the roof leak, wipers, window, boot handle and roof vent have been shared with our maintenance team for investigation and inspection.
That said, we were disappointed to learn about these issues only after your rental had ended. At no stage during your trip did we receive any contact through our Customer Care or 24/7 Roadside Assistance service. Had we been made aware of these problems while you were travelling, we would have done everything possible to assist, arrange repairs where appropriate, or provide a suitable solution to minimise the impact on your holiday.
It's a shame that you complaint does not reflect the refunds you have received. We provided a $55 refund (one day's hire charge) as well as waived $75 fuel fee after the vehicle was returned with an empty fuel tank as a gesture of goodwill.
It's also worth noting that the vehicle was returned outside our normal office hours, and although this falls outside our standard return process, we did not apply any additional after-hours fees.
We genuinely appreciate your feedback, as it helps us continue improving both our vehicles and our service. We wish you and your family all the best and thank you again for taking the time to let us know about your experience.
The Lucky Rentals Team
Value for money.
Value for money.
Not a perfect camper..only minor issues.. mechanically very good
I would use again
8 czerwca 2026
Odpowiedź od Lucky Rentals
Hi,
Thank you for taking the time to leave us a review.
We're pleased to hear you found the campervan to be good value for money and mechanically reliable throughout your trip. While we understand it wasn't perfect, we appreciate your understanding regarding the minor issues and are glad they didn't detract too much from your overall experience.
It's great to know you would choose to travel with us again, and we look forward to welcoming you back for another New Zealand adventure in the future.
Kind regards,
The Lucky Rentals Team
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