Our first door was damaged and LPD exchanged it without hesitation. The delivery driver Dillon was very helpful and careful with the handling of the door,
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Absolutely amazing delivery driver! Delivered new front door (no stairs involved though) to where it needed to go. Delighted with his cheery, helpful attitude, unlike a Deanta door delivery driver... Zobacz więcej
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Perfect! I personally had a tight schedule but delivery arrived “an hour ahead” of my crazy day, and very kind driver. I am sooo appreciative (even on scheduled time would have been great)! Custome... Zobacz więcej
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terrible service . showed up 4 hours later than scheduled, then the handles weren't even loaded onto the van on the morning so my delivery is pointless and i cannot fit the doors without the hinges an... Zobacz więcej
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Informacje dotyczące firmy
- Dostawca drzwi
- również w kategorii:
- Drzwi wewnętrzne
- Magazyn drzwi
- Producent drzwi
- Projektant wnętrz
- Sklep z drzwiami
Napisane przez firmę
With over 40 years of experience, LPD is the UK’s unrivalled leader in sourcing and supplying doors for the domestic market. Still very much a family business, our aim has always been to set the standard in high quality, cutting edge door design in the UK. We strive to maintain our premium, modern and traditional ranges, ensuring we really do have something for everyone. With an ever-expanding customer service team and in house delivery fleet, our commitment to our customers remains as solid as ever. LPD are currently distributing circa 1,000,000 units per annum. We offer an ethical supply chain, meeting all FSC® and PEFC™ requirements. You really can expect more than just the door.
Dane kontaktowe
Midland Road, LS10 2RJ, Leeds, Zjednoczone Królestwo
- 0113 271 5151
- sales@lpddoors.co.uk
- www.lpddoors.co.uk
4,4
Doskonała
1 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 87% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Nice doors - incompetent staff.
Doors are good quality and a decent price. However company doesn’t seem to be able to follow simple instructions.
Doors weren’t delivered on day they were supposed to be due to van breaking down, fair enough, happens to the best of us. Was asked when I want them to be re delivered asked for the next Friday or Monday as those are my days off. Got told I’d receive a text with the reconfirmed delivery time the night before.
Next day doors turn up at 8.30AM while I’m asleep after a night shift. No warning, no text, driver banging on the door. He was told to deliver them the next day so obviously no communication between the office and the delivery personal. Frustrating.
5 listopada 2025
Opinia niezależna
Odpowiedź od LPD Doors
Good Morning Gaz,
I'm sorry to hear that you have experience this issue with your delivery.
I have requested a little more information that should help me to locate your order so we can have a look into this further to try and understand where we went wrong.
We really appreciate you taking the time to leave your review, and hopefully this can help us to improve our service in the future.
Please accept our apologies again for the inconvenience caused. Take care 😊
Door delivery
Kept up to date with delivery details and a pleasant helpful driver
4 listopada 2025
Opinia niezależna
Odpowiedź od LPD Doors
Thank you so much for taking the time to leave your review Colin. We really appreciate your feedback 😊
Excellent Service and Quality Product
Great, hassle-free purchase! The door arrived exactly when expected, and the driver was friendly and polite. It was well packaged and in perfect condition. Very pleased with the overall experience.
7 października 2025
Opinia niezależna
Odpowiedź od LPD Doors
Good Morning Chelle,
We are so pleased to hear that you are happy with the service that you have received. Thank you for your lovely review.
Have a great day 😊
Goods arrived in record time, and without any delay in the delivery
Good . Very quick delivery
28 października 2025
Opinia niezależna
Odpowiedź od LPD Doors
Good Morning Iris,
Thank you so much for taking the time to leave your review. We really appreciate your feedback.
Have a lovely day 😊
I ordered these doors not long ago but…
I ordered these doors not long ago but the laminate has already started to peel off from underneath wouldn't recommend these not happy at all rang the company but not happy with the way they dealing with it
23 października 2025
Opinia niezależna
Odpowiedź od LPD Doors
Good morning,
Apologies for the delayed response, thank you for your feedback and comments. I can confirm that customer services are engaged in conversations with your chosen stockist regarding your concerns. Your chosen supply chain will keep you appraised going forward.
Thank you
LPD Doors
Fast and efficient delivery
Fast and efficient delivery. Was given a 2 hour time slot the evening before.
22 października 2025
Opinia niezależna
Odpowiedź od LPD Doors
Good morning Robert,
Please accept my apologies for the late reply. Thank you for your feedback, we do very much appreciate the comments.
Please do think of us again for your next project, take care.
LPD Doors
Odpowiedź od LPD Doors
Good afternoon Daniel,
Thank you for the review of your LPD experience, your comments will be fed back into the business. Please do think of us again for your next project.
Take care
LPD Doors
The driver was friendly
The driver was friendly, polite and courteous. He offered an immediate apology upon arrival for being slightly delayed.
9.8/10 Only because there's always room for improvement and not to indicate any issues as there weren't any.
14 października 2025
Opinia niezależna
Odpowiedź od LPD Doors
Good morning Mr Dashwood,
Thank you for your lovely review, I will make sure your driver is aware of your feedback.
Hopefully you will think of us again for your next project.
Take care
LPD Doors
Abysmal customer service
Abysmal customer service. Door installation was delayed as we had a severe leak in our upstairs bathroom. 3 of the doors ended up being a bit too big. Despite appropriate storage, LPD refused to allow us to exchange the doors for a different size. Forcing us to repurchase as they needed to match the rest of the house. £400 down, a very expensive leak repair and zero compassion from a company that can very easily take the doors back to be resold even when i was willing to pay for the return. Don't bother, they don't care about their customers
13 października 2025
Opinia niezależna
Odpowiedź od LPD Doors
Good morning Luci,
Thank you for your feedback, I am sorry we have been unable to meet your expectations in this instance. If you would like to revert back to your chosen stockist and request a review of the decision, we will happily re-visit the request but cannot offer any guarantee of a change to the original decision.
Thank you
LPD Doors
Arrived on time and let us know a 2…
Arrived on time and let us know a 2 hour time slot before hand. Courteous and professional.
13 października 2025
Opinia niezależna
Odpowiedź od LPD Doors
Good morning Wendy,
Thank you for the review of your LPD experience, your comments will be fed back into the business. Please do think of us again for your next project.
Take care
LPD Doors
Top marks for Delivery Driver
Delivery driver friendly and helpful. Showed patience and understanding with heavy parcel. On time and cheerful.
7 października 2025
Opinia niezależna
Odpowiedź od LPD Doors
Good afternoon Russ,
Thank you for your lovely review, I'll ensure your feedback is passed onto your driver on the day.
Thank you
LPD Doors
I bought a set of room divider doors…
I bought a set of room divider doors some 18 months ago. For no apparent reason the glass on one of them broke. It’s a complete piece of glass with no way to remove and replace. For 3/4 months now I have been asking for a replacement of the single door. I’m even happy to pay for one. I have sent many emails and tried to ring several times. Not one response during all this time. Nothing…..
13 czerwca 2025
Opinia niezależna
Odpowiedź od LPD Doors
Thank you for your feedback.
A nice man doing his job properly and…
A nice man doing his job properly and with a nice attitude
3 października 2025
Opinia niezależna
Odpowiedź od LPD Doors
Good afternoon Hamid,
Thank you for your review, my apologies for the late reply.
We very much appreciate you taking the time to review your LPD experience. Take care.
Regards
LPD Doors
Good communication with delivery
Good communication with delivery, the goods were placed in the secure place as arranged.
2 października 2025
Opinia niezależna
Odpowiedź od LPD Doors
Hello David,
Thank you for your review, my apologies for the late response. I'll pass on your comments back through the business.
Take care and please do think of us for your next project 🙂.
Regards
LPD Doors
Avoid at all costs
Booked delivery for one specific date when labour would be onsite to take in and install
Received text from courier late at night for 1st thing delivery the next day totally different date which cost us more in labour reorganisation than the four order
Avoid this company
2 października 2025
Opinia niezależna
Odpowiedź od LPD Doors
Good Afternoon Michael,
Thank you for your feedback we really appreciate you taking the time to comment, please accept my apologies that your experience did not meet your expectations.
You will note i have requested a little more information from yourself which will allow us to look into this order in more details and feed back your comments to the relevant team.
I'll look forward to your reply.
Thank you
LPD Doors
Delivery was tomorrow I received it…
Delivery was tomorrow I received it today so it's great 👍
1 października 2025
Opinia niezależna
Odpowiedź od LPD Doors
Good afternoon Domingos,
Please accept my apologies for the late reply.
Thank you for your feedback, we really appreciate the time taken to leave a great rating and review and can't wait to help with your next project.
Take care
LPD Doors
Arrogant driver
Prompt delivery when I expected - but the drivers attitude to bringing the doors into the house when I asked if this was okay was pretty rubbish. I understand they have limitations and reasons for not helping out if they’re not allowed - but maybe explain that with a bit of a smile to the girl who’s clearly home alone and going to struggle rather than being arrogant and unhelpful.
1 października 2025
Opinia niezależna
Odpowiedź od LPD Doors
Good morning Lauren
Thank you for your message, please accept my apologies on this occasion we was unable to meet your expectations, please can i ask for a little more information so I can follow though with some feedback through our business.
Take care
Good product also delivery driver very helpful
Good product also delivery was very helpful and polite
29 września 2025
Opinia niezależna
Odpowiedź od LPD Doors
Good morning,
Thank you for your review, I'll pass on your lovely comments back through the business.
Take care and please do think of us for your next project 🙂.
Regards
LPD Doors
External Door
Arrived in good time. Well packaged and good communication
25 września 2025
Opinia niezależna
Odpowiedź od LPD Doors
Hello David,
Thank you for your review, I'll pass on your comments back through the business.
Take care and please do think of us for your next project 🙂.
Regards
LPD Doors
Odpowiedź od LPD Doors
Good morning Mr King,
Could I please ask for a little back ground information and I'll happily take a look into your situation.
Thank you
LPD Doors
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