I ordered a ring and it is perfect and was well packaged. My only issue was that I ordered it late July and I had to contact Customer Service to find out when it would be shipped. It arrived August 10... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Shipping took FOREVER due to customs. BUT their customer service was on the ball, often answering emails within minutes. Definitely recommend, but patience is a must. My item took about a month to arr... Zobacz więcej
This was one of the worst shopping experiences I’ve ever had. Not only do they not answer the phones but I believe the calls are outsourced and the reps all appear clueless about the orders or product... Zobacz więcej
The dress is so beautiful ,, But it was way to small,, I almost cried,,, but Lord and Taylor sent me a return label and it will be taken to UPS today because of the holiday,, If dress ever is returned... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
For almost 200 years, we've known Lord & Taylor to be iconic, resilient and deeply rooted in heritage. What began as a dry goods business in New York City in 1824 by Samuel Lord was etched in America’s history as the country’s first ever department store. Lord & Taylor was acquired by The Saadia Group and reintroduced to the world as a digital collective in April 2021. Your favorite brands — both old and new, the signature white glove service, and everything else you love about Lord & Taylor is back, better than ever.
Dane kontaktowe
Stany Zjednoczone
- 800-223-7440
- www.lordandtaylor.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great price and quality plus delivery
Great price and quality plus delivery
Long wait for shipping, but A+ customer service
Shipping took FOREVER due to customs. BUT their customer service was on the ball, often answering emails within minutes. Definitely recommend, but patience is a must. My item took about a month to arrive, but they gave me a significant discount to make it right.
Thank you so much 🙏🏻
I received my order (Gucci Shoes) much…
I received my order (Gucci Shoes) much earlier than expected. The package was professionally wrapped and the shoes were exactly what I ordered and expected.
Delivery was fine
Delivery was fine. The pearl necklace is beautiful. I was a bit disappointed on the size of the alexandrite. The photo made it look larger than it is. Overall it’s still beautiful.
The dress is so beautiful ,
The dress is so beautiful ,, But it was way to small,, I almost cried,,, but Lord and Taylor sent me a return label and it will be taken to UPS today because of the holiday,, If dress ever is returned in the larger size ,, I will again purchase this dress,, I hated to give it up,, but just to small... Thank you Lord and Taylor for being so kind to me.
Sunglasses came in perfect condition…
Sunglasses came in perfect condition also came faster than estimated time.
Great Quality and Speedy Delivery
My items arrived super fast and the quality was outstanding! Was able to get both at a reduced price which was also important.
Fast delivery and great quality items
Managed to get a very sought after pair…
Managed to get a very sought after pair of canvas common projects to replace the ones I bought 10 years ago. Couldn’t be happier. Product is unique, so price is the price. Delivery time and shipping options all on par
Amazing
Amazing, I finally got the MiuMiu sunglasses I've been wanting but they were discontinued and I found them through here they are amazing quality it took a little longer, but that’s OK. I’m in love with my sunglasses thanks.
Golden Goose Ball star
Golden Goose Ball star. Delivery took longer than expected but happy with purchase.
I ordered online
I ordered online. My order came in a great timely manner. I love my designer look. Lord and Taylor delivered great service!
My experience was perfect I received my…
My experience was perfect I received my order within 3 days from ordering. My order was in perfect condition and the package was thoroughly secured. I will definitely order from this company again.
DO NOT ORDER FROM HERE
DO NOT ORDER FROM HERE! After they filed bankruptcy and were bought by another company to turn this store into an e-commerce store, the service is terrible. The reputation is no longer. I ordered a pair of sunglasses 18 days ago and it still hasn't shipped - it's still showing as "processing." You can not chat a live person and I keep getting the same automated response via their customer service email stating my "item is currently in transit to their fulfillment center. Once it arrives and has been through inspection, my order will be shipped and I will receive a shipping notification." How do you expect to sell luxury goods and have terrible shipping? Every other known department store ships within a week. Never will I ever purchase from Lord & Taylor again!
It was a great experience
It was a great experience. I received my shoes on time and I received what I ordered.
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