I ordered a ring and it is perfect and was well packaged. My only issue was that I ordered it late July and I had to contact Customer Service to find out when it would be shipped. It arrived August 10... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Shipping took FOREVER due to customs. BUT their customer service was on the ball, often answering emails within minutes. Definitely recommend, but patience is a must. My item took about a month to arr... Zobacz więcej
This was one of the worst shopping experiences I’ve ever had. Not only do they not answer the phones but I believe the calls are outsourced and the reps all appear clueless about the orders or product... Zobacz więcej
The dress is so beautiful ,, But it was way to small,, I almost cried,,, but Lord and Taylor sent me a return label and it will be taken to UPS today because of the holiday,, If dress ever is returned... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
For almost 200 years, we've known Lord & Taylor to be iconic, resilient and deeply rooted in heritage. What began as a dry goods business in New York City in 1824 by Samuel Lord was etched in America’s history as the country’s first ever department store. Lord & Taylor was acquired by The Saadia Group and reintroduced to the world as a digital collective in April 2021. Your favorite brands — both old and new, the signature white glove service, and everything else you love about Lord & Taylor is back, better than ever.
Dane kontaktowe
Stany Zjednoczone
- 800-223-7440
- www.lordandtaylor.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Recommended
The purchase I made arrived when expected and in perfect condition. I will purchase again from Lord & Taylor as I did many years ago! The order process was very easy.
Great shipping experience
Great turnaround and the packaging was nice. My shoes were definitely top tier.
Reputation ruined.
Apparently another mystery buyer has purchased lord and Taylor. It is too late. Their reputation is forever marred by the previous owners who scammed thousands out of and unknown amount of money. Set up a business selling super fake designer bags for thousands. If you bought a designer bag in the period of the last owners it is fake. I received a fake bag and the only way I got a refund was from emailing them and pretending I needed the money to purchase another bag. I fled and reported them to Gucci, the fbi and the ftc. Months later they had a formal lawsuit brought to them by Gucci. While this new company promises to fix the reputation I fear it may be too little too late.
Haven't received my order or a response…
Haven't received my order or a response to my email regarding it's status.
All scams now
All scams now. Sent me no merchandise because it is listed on website but have no merchandise/ scary
I never received my order!
My order was canceled and the only…
My order was canceled and the only notification that I received was from my money being refunded. I was never given a reason of why my order was canceled.
Order canceled for no reason
They canceled my order without any explanation or reason and without notifying as to why. This would've been my first time ordering from them, and this has made hesitant to try them out again. I'm highly disappointed.
DO NOT SHOP ON THIS WEBSITE
DO NOT SHOP ON THIS WEBSITE! THE OWNER, JACK SAADIA/SAADIA GROUP, IS IN MULTIPLE LAWSUITS DUE TO NO PAYMENT AND THE JUDGE ORDERED ALL MERCHANDISE TAKEN AND GIVEN TO THE PLAINTIFF! THIS IS A HUGE SCAM READ IT ON LINE!!!! YOU WILL NOT RECEIVE ANYTHING AND AFTERPAY WILL TAKE YOUR MONEY! WHY DO YOU THINK AFTERPAY IS THE ONLY OPTION?! HMMMMMMM RUN RUN RUN FROM THIS WEBSITE!
I still love Lord & Taylor!
The website is user friendly, I was able to find the merchandise I wanted easily.
I paid using a buy-now-pay-later format, something I have never done before and had no problem with it.
I'm just waiting for my order to be delivered.
I purchased something online and it was…
I purchased something online and it was canceled so unfortunately didn't have the experience I wish my purchases would have went through but now don't have good thoughts
Thieves they don't refund your returns
My money was refunded
My money was refunded! That’s how I found out it was cancelled. I was not given a reason why.
didnt recieve any of the last 3 orders…
didnt recieve any of the last 3 orders I placed. Please just take the site down.
Did not receive necklace.
It appears y'all are closed
It appears y'all are closed. Confusing payment. Not a good experience
I placed my order and you canceled it…
I placed my order and you canceled it for no reason.
My order canceled twice
My order was canceled twice, after using afterpay and PayPal was not working. I tried to email but no reply.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








