Everything went wrong. Trackers sent dead and wouldn't charge. Followed by slow response from tech support only to make the trackers not work and then told I was a pain in the ass customer because y'a... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
WE HAD VERIZON CONNECT AND IT WAS HORRIBLE TRUCKS WERN'T WHERE IT SAID KEPT CHARGING US FOR TRACKERS WE DID'NT HAVE SENT SERVICE PERSONAL TO REPAIR OR TROUBLE SHOOT THEM LEFT THE DASHES UNHOOKED
Lonestar tracking is great and especially Zach. I ordered a fourth tracker and he set it up with my special specifications. Including geofence with alerts when cows leave boundaries, when cows ar... Zobacz więcej
Reakcja na opinię
The hard wired unit is awesome to stash somewhere, my biggest fear is mice chewing wires not being discovered ever. It has worked flawlessly since installation. Customer service was there when ques... Zobacz więcej
Informacje dotyczące firmy
- Dostawca urządzeń GPS
- również w kategorii:
- Producent elektroniki
- Telematyka
Napisane przez firmę
LoneStar Tracking is a Texas-based technology company specializing in reliable, long-range monitoring solutions for businesses operating in remote and demanding environments. We design and deploy hardware and software systems that provide real-time visibility into temperature, water levels, location, and asset conditions—helping customers make informed decisions, reduce losses, and operate more efficiently. Our core solutions include temperature monitoring systems for agriculture, cold-chain logistics, and industrial use cases, as well as water tank level monitoring for ranches, farms, and remote infrastructure. Many of our devices operate using low-power wide-area networks (LPWAN), satellite connectivity, and IoT technologies, allowing them to function reliably where traditional cellular coverage is unavailable or inconsistent. At LoneStar Tracking, we focus on delivering practical technology that works in the real world. Our systems are designed to be easy to deploy, low maintenance, and highly dependable—because our customers rely on accurate data, not guesswork. From real-time alerts and historical reporting to user-friendly dashboards, our platform is built to provide actionable insights without unnecessary complexity. Customer support is a cornerstone of our business. We work closely with our customers to understand their specific needs and ensure they get maximum value from our solutions.
Dane kontaktowe
PO Box 48, 78623, Fischer, Stany Zjednoczone
- 877-777-8636
- support@LoneStarTracking.com
- www.lonestartracking.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 33% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Totally different format from when I…
Totally different format from when I started why’d it change new format sucks
Service & support 5 stars.
The customer service rep fulfilled my…
The customer service rep fulfilled my request thoroughly and I was happy.
wrong area at house
Shows my vehicle behind neighbors home in trees.So if it was stolen might never be found.
The best customer service around
The best customer service around! All real people that are easy to talk to, understand and they have common sense. All very rare traits for CSR to have in 2023. They’re the BEST!
Product works mostly as expected
Product works mostly as expected. Only downside is that I can’t “see” it when inside my steel roofed building but guessed that it probably wouldn’t work there. It does ping a movement alarm once it leaves and I’m fine with that.
When I purchased y solar powered unit
When I purchased my solar powered unit, I was Abel to track it's progress to my house. Installation was straight forward. The magnets have 40lbs each holding power. The unit is sensitive to movement that a thunderstorm with a stiff wind will set off an alert. 14.95 monthy fee for the tracking service won't break the bank either. On alerts I receive a text message with coordinates that can be clicked on and will take you to Google maps.
The company personnel answered every question and made me feel they genuinely cared about me as a customer. I'm well satisfied with the company. A 5 star plus.
Excellent quality & service
Product is excellent quality and works very well! Anytime I have had a question or problem they are very knowledgeable and helpful!
The system was easy to use
The system was easy to use, but if assistance was ever needed, there were knowledgable and personable people only a phone call away. Great product, great service.
Good so far!!
Very unique application.
I probably have one of the most unique applications of a LoneStar tracking device. I live in northern Wisconsin and the device is attached to a portable ice fishing house for security reasons. Fortunately, I have never had a theft but it is humorous to see the location in the middle of a frozen lake. Immediately indicates whenever I move the house. Great battery life and wonderful tech support.
Can't find a place to install it
If I could find a place to install it then perhaps I could tell you how it works.

Odpowiedź od LoneStar Tracking
I had all my trackers drained down in…
I had all my trackers drained down in voltage and needed assistance as to which batteries could be used as replacement. Tried max batteries but only lithium worked. Thanks. The trackers have all worked well so far. And, tech support have always been helpful. Thanks

Odpowiedź od LoneStar Tracking
Simple and works
Overall, the app works well. At some update point it lost the ability to give location details on the map. Business names no longer come up. I called support and they put in a bug report, but it’s yet to be fixed almost a year later.
Their hardware works well, although they lack the ability to change from 5 minute updates to real time without buying new units. They also don’t allow you to remote into their hardware which is a nice feature offered by other companies.
The customer service is phenomenal not…
The customer service is phenomenal not to speak of the quality of the product
Customer service
I apprrviate the timely update on the…
I apprrviate the timely update on the movement of the asset.
Great company and great people
I’ve worked with two employees here and they were both incredibly exceptional! They were responsive, helpful, knowledgeable, and went above and beyond at every turn. I cannot remember the last time I actually enjoyed calling customer service! Well done Zac and Christie!!!
I have peace of mind with Lonestar…
I have peace of mind with Lonestar tracking. Ever since my van was stolen and abandoned by the side of the road in 2021, I felt vulnerable. With Lonestar Tracking I don't feel as vulnerable.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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