London Heathrow Cars Recenzje 

84
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Yet again an excellent service on time To the minute driver helped with luggage Good vehicle nice and modern I will always use London Heathrow 🚗 They offer a service second to non Thank you... Zobacz więcej

Oceniono na 5 z 5

Always have meet and greet at LHR. Driver was waiting. Just make sure to indicate either Domestic or International arrival point. Driver was early for our return journey-a bonus as the traffic was ver... Zobacz więcej

Oceniono na 5 z 5

The people on the phones were very helpful polite. I was told the taxi would arrive at 5am sharp and it did. A very nice driver, very helpful and considerate. Would definitely use them again.

Oceniono na 4 z 5

I chose London Heathrow Cars for my latest business trip because previous taxi companies seemed to take a long time to collect me when arriving back. LHC collected me 5 minutes after calling them from... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Taksówki
  2. Transfer lotniskowy
  3. Przewóz osób minibusem

Napisane przez firmę

London Heathrow Cars is Heathrow’s largest and most established taxi company, providing reliable, fixed-price transfers across London and the UK since 2004. We serve both business and leisure travelers, covering airports, cruise ports, events, hotels, group transport and sightseeing tours. Based at Heathrow, we offer pre-booked and on-demand pickups from all terminals, with a fleet of standard and executive vehicles driven by licensed, professional chauffeurs. Bookings can be made securely online or by phone, with flexible payment options—pay by cash or any major credit card. With transparent pricing, 24/7 availability and a commitment to punctual service, we’re the trusted choice for local and international travelers.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

84 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(84)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 26

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great ride / driver very professional

Great ride Saturday morning. Never used Heathrow Cars before so was new to us. Living so far from Heathrow, we didn’t know what to expect. Driver turned up very early but patiently sat and waited. We left on time and driver was professional, polite and smartly suited.

25 października 2025
Opinia niezależna
Oceniono na 5 z 5

Pick up from Heathrow

Excellent Service. I arranged for my son to be picked up from Heathrow and from start to finish the booking staff, the driver Suresh, were all so helpful and polite. The pick up was on time and the driver was brilliant, it was a nice finish to a great holiday. I thoroughly recommend this company and won’t hesitate to use them again. Just to add, they track the flights and adjust the pickups accordingly, which is so helpful. Thank you to all.

23 października 2025
Opinia niezależna
Oceniono na 1 z 5

Cab driver turned up 10 mins late for…

Cab driver turned up 10 mins late for airport dropoff, told me he had been waiting at the bus stop up the road since 6am!!! Said he didn't have my correct phone number to call me. Office said he was outside my house he wasn't, they said they would get him to ring me, he didn't, was very casual in I was at the bus stop I'm not paying £60 odd for him to wait at the bus stop when I have a plane to catch. Rubbish driver and service was rubbish as well. Don't use them

11 września 2025
Opinia niezależna
Oceniono na 5 z 5

The driver

The driver, Fariha (spelling?), was well on time, patient, made me feel relaxed and not hasty. She drove nicely and smoothly and allayed my worry about airport luggage trolley, i.e. that it was free to use without any need to insert a pound coin to pull it out. She even helped me load my luggage onto the trolley. God bless her and her loved ones.

1 sierpnia 2025
Opinia niezależna
Logo London Heathrow Cars

Odpowiedź od London Heathrow Cars

Thank you for sharing such kind words about your journey with Fariba. Your thoughtful blessing will mean a lot to her and we’ll be sure to pass it on.

Oceniono na 5 z 5

Highly recommended!

Reliable and friendly service as well as an easy booking process - would definitely recommend and will be using this service again myself!

19 lipca 2025
Opinia niezależna
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Odpowiedź od London Heathrow Cars

Thank you for your kind words and recommendation. We’re glad to hear you found our service reliable, friendly and easy to book. We look forward to assisting you again on your future journeys.

Oceniono na 5 z 5

so easy to book car

It is so easy to book car with them. Their drivers are very helpful smart and drive very clean cars. Aways on time and keep in touch with texts. I have used them many times nd wouldn't go anywhere else. Top rate service thank you.

10 czerwca 2025
Opinia niezależna
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Odpowiedź od London Heathrow Cars

Thank you for your wonderful feedback and loyalty. We truly appreciate your continued trust and look forward to welcoming you again soon.

Oceniono na 5 z 5

The booking was easy and the driver…

The booking was easy and the driver turned up on time. Very efficient service and a comfortable ride in the Mercedes to Heathrow . .definitely would recommend .

8 lipca 2025
Opinia niezależna
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Odpowiedź od London Heathrow Cars

Thank you for your kind feedback. We’re pleased to hear that you enjoyed a comfortable journey in our Mercedes. Your recommendation means a great deal to us and we look forward to assisting you again.

Oceniono na 1 z 5

Pitiful

Worst experience I’ve ever had hiring a car. We got off the train in London and when we got to the station proper, there were several drivers waiting for their clients. Not ours. I called the company and asked where our driver was. They said he texted and called me. I finally figured out he was using WhatsApp which I have set not to alert me because I only use it to talk to one person in Colombia. Instead of coming to get us, he gave directions to go find a restaurant and he would be waiting for us at the bottom of some stairs. I told him I have difficulty on stairs and asked him to pick us up at the handicapped drop off/pickup point which he said he wouldn’t do. I told him to go away and we just took a taxi which didn’t require stairs. I rate these people as unprofessional and the most pitiful of the many private vehicles I have hired in other countries, totally unprofessional.

4 lipca 2025
Opinia niezależna
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Odpowiedź od London Heathrow Cars

We are sorry to hear that your experience did not meet your expectations, and we would like to offer our sincere apologies for the inconvenience caused.

Our driver had arrived early and was waiting in the designated area for private hire vehicles, a nearby side road where it is both safe and legal to stop. This is standard practice for most private hire services unless a ‘Meet & Greet’ option has been specifically booked. This approach helps avoid congestion and penalties and ensures a smoother and safer pickup process.

We understand there was some confusion as you were waiting at the taxi rank, which is strictly reserved for licensed London Black Cabs and unfortunately not accessible to private hire vehicles. To assist with locating him, the driver shared his precise live location via WhatsApp to make it easier to find him.

Had a ‘Meet & Greet’ service been pre-arranged, the driver would have parked in the designated car park and met you inside the station.

Thank you again for your feedback.

Oceniono na 5 z 5

So happy I booked with London Heathrow…

So happy I booked with London Heathrow Cars instead of relying on Uber. Given the time we left, our extra baggage and the surcharges, it worked out to be less money and stress. Also, I liked knowing ahead that they would be there and not worrying if someone would take my request. My driver arrived almost 30 minutes early and was very professional. And the communication with the main office was perfect. I will definitely book again.

18 czerwca 2025
Opinia niezależna
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Odpowiedź od London Heathrow Cars

Thank you for sharing your experience. We’re delighted to hear that choosing London Heathrow Cars gave you both peace of mind and value compared with other options. We truly appreciate your kind words and look forward to assisting you again.

Oceniono na 5 z 5

Best service you could wish for

The company is superb!
The driver excellent!
The experience fabolous

I will be using you again, please continue going as you do, wish other companies were the same as you

31 maja 2025
Opinia niezależna
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Odpowiedź od London Heathrow Cars

Thank you so much for your wonderful feedback. We’re thrilled you enjoyed the service and that our driver helped make your experience fabulous. Your kind words mean a lot — we’ll keep doing our best and look forward to welcoming you back soon.

Oceniono na 5 z 5

Trip to Heathrow

Helpful and friendly staff on phone. Friendly and professional driver. Would highly recommend.

3 czerwca 2025
Opinia niezależna
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Odpowiedź od London Heathrow Cars

Thank you for your kind feedback. We’re glad to hear our team and driver made your journey to Heathrow a positive one. Your recommendation is greatly appreciated and we look forward to assisting you again.

Oceniono na 5 z 5

Excellent service and communication

I organized my granddaughter’s first solo trip to Europe and wanted to make sure she was met at the airport and safely transported to her hotel. The personal service offered by this company relieved any anxiety about her travelling alone. The staff could not have been more helpful and kind and responded quickly to changes in arrangements. Highly recommend!

26 maja 2025
Opinia niezależna
Logo London Heathrow Cars

Odpowiedź od London Heathrow Cars

Thank you for your kind words. We’re so pleased we could provide peace of mind for your granddaughter’s first solo trip and ensure she arrived safely. We truly appreciate your recommendation and look forward to assisting again in the future.

Oceniono na 5 z 5

Exceptional

Great service. Helped me out at very short notice. Excellent communication and a lovely driver who got me home safely after a long day of travelling.
Five star service!

16 maja 2025
Opinia niezależna
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Odpowiedź od London Heathrow Cars

Thank you for taking the time to share your experience. Your kind words mean a lot to us and we look forward to assisting you again whenever you need us.

Oceniono na 5 z 5

Thanks again

On time, clean car, professional driver.... I've used London Heathrow Cars several times over the years and never once had a problem.

25 kwietnia 2025
Opinia niezależna
Logo London Heathrow Cars

Odpowiedź od London Heathrow Cars

Thank you for your continued trust and for taking the time to leave such a positive review.
We look forward to serving you again in the future.

Oceniono na 5 z 5

Driver arrived on time in luxury car

Driver arrived on time in luxury car, packed all luggage in trunk for us, then when we reached destination driver unpacked luggage & carried into apartment for us, all round excellent service, thank you!

10 kwietnia 2025
Opinia niezależna
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Odpowiedź od London Heathrow Cars

Thank you for your wonderful review. We’re so pleased to hear that you had an excellent experience with our service. We appreciate your kind words and look forward to serving you again in the future.

Oceniono na 5 z 5

Totally Recommend

Booking experience easy, Driver on time and very polite. Would definitely recommend.

6 marca 2025
Opinia niezależna
Logo London Heathrow Cars

Odpowiedź od London Heathrow Cars

Many thanks for your feedback. We will pass your review onto the driver, and we will look forward to assisting you in future.

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