Aaron Figgett was unbelievably helpful throughout this process. Tesla were a 10/10 nightmare with dreadful customer service, but Aaron worked tirelessly to get up to date info and relay it. Al... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had a really positive experience and just want to say a huge thank you to Edyta. She was incredibly kind, patient, and helpful throughout the whole process. Nothing felt rushed, and she made sure... Zobacz więcej
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Paul M was very quick, efficient, and incredibly helpful. He resolved my query promptly and made the whole process easy. Excellent customer service – thank you
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Dear Team, I just wanted to take a moment to share some positive feedback regarding the service I received from Ella. Ella was extremely helpful, professional, and friendly throughout our conversat... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
We are Lloyd Latchford, an award-winning Insurance broker, Third Party Administrator and Delegated Underwriter, with over 40 years of successful trading history. We manage more than 12,000 policies a month, including car, driving instructor, commercial, and home insurance. As part of Atlanta Group, we have access to some of the best people, systems, and pricing capability within the industry and are continuing to grow.
Dane kontaktowe
Artisan, Hillbottom Road, Sands Industrial Estate, High Wycombe, HP12 4JX , Zjednoczone Królestwo
- +441844275555
- customerservice@lloydlatchford.co.uk
- www.lloydlatchfordgroup.co.uk
4,9
Doskonała
299 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
super helpful and responsive!
8 lipca 2026
Opinia niezależna
Odpowiedź od Lloyd Latchford Group
Good morning Tom,
Thank you for your wonderful 5 star feedback!
We're happy to hear that we were helpful and responsive. We appreciate your kind words.
Have a super day.
Diana
Lloyd Latchford
Lauren Halsall was very helpful with my…
Lauren Halsall was very helpful with my enquiry
30 czerwca 2026
Opinia niezależna
Odpowiedź od Lloyd Latchford Group
Good afternoon James,
We're happy to hear Lauren provided helpful assistance with your inquiry. We appreciate your kind words.
Have a super day
Lewis - Lloyd Latchford
Paul M was very quick
Paul M was very quick, efficient, and incredibly helpful. He resolved my query promptly and made the whole process easy. Excellent customer service – thank you
28 czerwca 2026
Opinia niezależna
Odpowiedź od Lloyd Latchford Group
Good morning Zoltan,
We are delighted to hear about your positive experience with Paul. We appreciate you taking the time to share your feedback and are so pleased we could resolve your query efficiently.
Have a super day
Lewis - Lloyd Latchford
Edyta was absolutely brilliant
Edyta was absolutely brilliant! Happy, positive and extremely efficient. Top marks 🙂
26 czerwca 2026
Opinia niezależna
Odpowiedź od Lloyd Latchford Group
Good morning Leo,
We're so glad you had such a brilliant experience with Edyta. Your kind words are greatly appreciated.
Have a super week
Lewis - Lloyd Latchford
Great customer service!
Amy Robinette was really helpful and clear with my insurance questions. Also the call was really quick and easy, on something I thought would takes ages!
Thanks Amy!!
24 czerwca 2026
Opinia niezależna
Odpowiedź od Lloyd Latchford Group
Good afternoon Phil,
We're so glad to hear Amy provided such clear and helpful assistance with your insurance questions. We appreciate you sharing your positive experience.
Have a super day
Lewis - Lloyd Latchford
Really helped throughout the process...
Aaron Figgett was unbelievably helpful throughout this process.
Tesla were a 10/10 nightmare with dreadful customer service, but Aaron worked tirelessly to get up to date info and relay it.
All the problems got sorted in the end, but almost certainly would not have if left to the car company themselves...!
24 czerwca 2026
Opinia niezależna
Odpowiedź od Lloyd Latchford Group
Good morning Ben,
This is wonderful feedback about the assistance you received from Aaron. However, we believe that Aaron is from your lease company and not with ourselves, Lloyd Latchford, who administer the insurance. We would not want your lease company or Aaron to not be made aware of your wonderful 5 star review.
Have a super day
Lewis - Lloyd Latchford
Never had any issues with Lloyd…
Never had any issues with Lloyd Latchford. Danielle who I spoke with today was very pleasant and helpful.
22 czerwca 2026
Opinia niezależna
Odpowiedź od Lloyd Latchford Group
Good morning,
We are so glad to hear you had a pleasant and helpful experience when being helped by Danielle. Thank you for your wonderful feedback.
Have a super day
Lewis - Lloyd Latchford
Helpful & efficient excellent service
18 czerwca 2026
Opinia niezależna
Odpowiedź od Lloyd Latchford Group
Good morning Jim,
We are so glad you found our service helpful and efficient. We appreciate your kind words.
Have a super weekend
Lewis - Lloyd Latchford
Fantastic service by Lauren H
I needed to add my wife to the car insurance policy and Lauren H went above and beyond to help us do that. Thank you so much for the fantastic service.
18 czerwca 2026
Opinia niezależna
Odpowiedź od Lloyd Latchford Group
Good afternoon Marty,
We are so glad to hear Lauren provided fantastic service when adding your wife to the policy. Thank you for sharing your positive experience.
Have a super day
Lewis - Lloyd Latchford
Amelia Drummond resolved my complex…
Amelia Drummond resolved my complex query relating to travel and car maintenance with ease. Really good customer support
17 czerwca 2026
Opinia niezależna
Odpowiedź od Lloyd Latchford Group
Good afternoon Ashwin,
We're so glad Amelia could help resolve your query with ease. Thank you for sharing your positive experience with us.
Have a super day
Lewis - Lloyd Latchford
Great customer service from Edyta…
Great customer service from Edyta today, very efficient and greatly appreciated!
16 czerwca 2026
Opinia niezależna
Odpowiedź od Lloyd Latchford Group
Good afternoon Angela,
We are so glad to hear you had such a positive experience with Edyta today. Your kind words are greatly appreciated.
Have a super day
Lewis - Lloyd Latchford
Lauren was quick to cater to my request…
Lauren was quick to cater to my request with a friendly, yet speedy service
16 czerwca 2026
Opinia niezależna
Odpowiedź od Lloyd Latchford Group
Good afternoon Connor,
We are so glad to hear you received friendly and speedy service when Lauren helped you. Thank you for your kind words.
Have a super day
Lewis - Lloyd Latchford
Absolutely excellent
Absolutely excellent, very easy to deal with, response time is super quick
15 czerwca 2026
Opinia niezależna
Odpowiedź od Lloyd Latchford Group
Good afternoon Jen,
We are so glad to hear you had such a positive experience with us. Thank you for your kind words.
Have a super week
Lewis - Lloyd Latchford
Thank you William for your swift…
Thank you William for your swift response with regards to my insurance certificate. This is much appreciated and I am very grateful.
15 czerwca 2026
Opinia niezależna
Odpowiedź od Lloyd Latchford Group
Good affternoon Joanna,
We are so glad William could assist you quickly with your insurance certificate. We truly appreciate your kind words and positive feedback.
Have a super week
Lewis - Lloyd Latchford
Outstanding Service from Edyta
I had a really positive experience and just want to say a huge thank you to Edyta. She was incredibly kind, patient, and helpful throughout the whole process. Nothing felt rushed, and she made sure I fully understood everything, which I really appreciated.
It’s not often you come across such genuinely friendly and supportive customer service, and it made the experience so much smoother and more reassuring.
Thanks again, Edyta—you were amazing! 😊
12 czerwca 2026
Opinia niezależna
Odpowiedź od Lloyd Latchford Group
Good afternoon Tasnim,
We are so glad to hear you had such a positive experience! It's wonderful to know Edyta provided kind, patient, and helpful service, ensuring you felt fully informed. We truly appreciate your kind words.
Have a super weekend
Lewis - Lloyd Latchford
Emma dealt with my enquiry incredibly…
Emma dealt with my enquiry incredibly quickly and efficiently!
11 czerwca 2026
Opinia niezależna
Odpowiedź od Lloyd Latchford Group
Good morning,
We're glad to hear Emma handled your inquiry quickly and efficiently. Thank you for your feedback.
Have a super weekend
Lewis - Lloyd Latchford
Professional
first time calling and i found Paul Fairweather very helpful, polite and knowledgeable. Resolved my issue without delay and in a professional manner.
Ainsley.
10 czerwca 2026
Opinia niezależna
Odpowiedź od Lloyd Latchford Group
Good afternoon Ainsley,
We are so pleased to hear about your positive experience with Paul. We appreciate you sharing your feedback and will ensure it is passed on.
Have a super day
Lewis - Lloyd Latchford
Fantastic
I received fantastic, efficient and polite service from Paul Fairweather today when I contacted Lloyd Latchford today with a query. Thank you Paul!
4 czerwca 2026
Opinia niezależna
Odpowiedź od Lloyd Latchford Group
Good morning,
Thank you for your wonderful 5-star review. We are so pleased to hear you received such fantastic and efficient service from Paul. We appreciate your kind words.
Have a super weekend
Lewis - Lloyd Latchford
Speedy Response and great service
Speedy Response and great service
I needed my NCB evidence quickly for my new insurer and Ella sorted it out extremely quickly.
Thank you Ella for your five star service.
4 czerwca 2026
Opinia niezależna
Odpowiedź od Lloyd Latchford Group
Good afternoon Steven,
We are so pleased to hear Ella could assist you quickly with the required document. We appreciate your kind words about our service and are glad we could help.
Have a super day
Lewis - Lloyd Latchford
Very efficient service from start to…
Very efficient service from start to finish by Amelia Drummond. Thanks very much!
3 czerwca 2026
Opinia niezależna
Odpowiedź od Lloyd Latchford Group
Good afternoon Tim,
We are so glad you had such a positive experience when being helped by Amelia. Your kind words are truly appreciated.
Have a super day
Lewis - Lloyd Latchford
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.