Recently moved into a property with Linley & Simpson and so far we cannot fault them! Works that have needed to be completed have been done promptly and any questions we’ve had have been answered st... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I've been with Linley & Simpson for years now, and they're always super fast and helpful when theres any little repairs. Keyleigh is fantastic and always quick to support with any problems. :)
From the very beginning Inez was so kind helpful and supportive throughout our whole journey. She always kept us updated and was there whenever we had any questions. Buying a house can be very stressf... Zobacz więcej
Reakcja na opinię
Karla was absolutely amazing throughout the entire process. It’s my first time renting and she was so helpful and gave great advice. Not being from Harrogate, she told me lots of really useful informa... Zobacz więcej
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Informacje dotyczące firmy
- Agencja nieruchomości
- Firma zarządzająca nieruchomościami
- Pośrednik w obrocie nieruchomościami
- Agencja pośrednictwa w wynajmie nieruchomości
O Linley & Simpson
Napisane przez firmę
Linley & Simpson; Yorkshire at heart.
Bringing local knowledge and strong values together to put people first.
We know that the best lettings and sales relationships come from the heart, and that’s where we put you – at the centre of Yorkshire’s fast-paced property market. We’ll make your move quick and smooth, as we’ve done over 50,000 times since 1997.
Our team of over 250 staff, and the family of 21 branches, share the same mission:
Whether you’re letting, selling, renting or buying your home, we will provide a first-class service built on professionalism and trust.
By embracing innovative technology, ensuring we are at the forefront of new ideas, and investing in the skills of our people, we strive to always be the best at what we do.
Fast-paced growth doesn’t mean we sacrifice our personal touch. As we scale, we invest more in our people, making sure we continue to support charities like Martin House Children’s Hospice.
We know every corner of Yorkshire, and our brilliant team will do whatever it takes to help you find a property. That’s how it’s been since Will Linley and Nick Simpson put their heart and soul into the property business in 1997.
Linley & Simpson’s third decade in business is driven by the same strong values and local knowledge that old and new customers have loved since we opened in Horsforth and Oakwood. Having added Harrogate, Wetherby, Leeds City Centre, Wakefield, York, Ilkley, Ripon, Chapel Allerton, and more to the portfolio, our reach grows with every regional branch.
Linley & Simpson. Professional. Down to Earth. Yorkshire.
Bringing local knowledge and strong values together to put people first.
We know that the best lettings and sales relationships come from the heart, and that’s where we put you – at the centre of Yorkshire’s fast-paced property market. We’ll make your move quick and smooth, as we’ve done over 50,000 times since 1997.
Our team of over 250 staff, and the family of 21 branches, share the same mission:
Whether you’re letting, selling, renting or buying your home, we will provide a first-class service built on professionalism and trust.
By embracing innovative technology, ensuring we are at the forefront of new ideas, and investing in the skills of our people, we strive to always be the best at what we do.
Fast-paced growth doesn’t mean we sacrifice our personal touch. As we scale, we invest more in our people, making sure we continue to support charities like Martin House Children’s Hospice.
We know every corner of Yorkshire, and our brilliant team will do whatever it takes to help you find a property. That’s how it’s been since Will Linley and Nick Simpson put their heart and soul into the property business in 1997.
Linley & Simpson’s third decade in business is driven by the same strong values and local knowledge that old and new customers have loved since we opened in Horsforth and Oakwood. Having added Harrogate, Wetherby, Leeds City Centre, Wakefield, York, Ilkley, Ripon, Chapel Allerton, and more to the portfolio, our reach grows with every regional branch.
Linley & Simpson. Professional. Down to Earth. Yorkshire.
Dane kontaktowe
Helena House, Troy Mills, Troy Road, Horsforth, LS18 5GN, Leeds, Zjednoczone Królestwo
- feedback@linleyandsimpson.co.uk
- www.linleyandsimpson.co.uk
4,8
Doskonała
5 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
My problem was dealt with swiftly by…
My problem was dealt with swiftly by Natasha Riddle. Thank you.
10 lipca 2026
Opinia niezależna
Odpowiedź od Linley & Simpson
Thank you for taking the time to leave this review, I am really glad to hear that you are satisfied with how this was resolved. It was a pleasure to get this resolved as quick as possible!
Proceed with caution when dealing with…
Proceed with caution when dealing with this company.
My daughter, a student tenant, has been waiting more than 10 working days for her exit inspection report and deposit return. Despite repeated follow-ups, we have received little clarity on when this will be resolved and have instead been given conflicting information and delays.
As a result, I have had to escalate the matter to the Tenancy Deposit Scheme (TDS) for assistance.
I was particularly disappointed by an interaction with a member of staff, Bailey, who appeared dismissive when I pointed out that the 10-working-day timeframe had already passed. This did not inspire confidence that the matter was being taken seriously.
At the time of writing, we have still not received the inspection report or the deposit return. While I appreciate that some cases may take time to resolve, better communication and a more proactive approach would have gone a long way towards improving our experience.
14 lipca 2026
Opinia niezależna
Odpowiedź od Linley & Simpson
Thank you for taking the time to share your feedback. We're sorry to hear that you were dissatisfied with the timescales and communication surrounding the end of your daughter's tenancy. We appreciate how important the prompt return of a tenancy deposit is and understand your concerns. We can confirm that your daughter's deposit has now been returned in full. While we appreciate this took longer than you had expected, the deposit was returned 14 days after the tenancy ended. We also regret that you feel our communication did not meet your expectations and will take your comments on board as we continue to review our service. Thank you again for your feedback, and we wish your daughter all the best for the future.
The service provided at the Holmfirth…
The service provided at the Holmfirth branch has been disgraceful and unhelpful. Certainly would not use again for rental properties.
The response below does not acknowledge the fact that the estate agents made the error in the documentation
1 stycznia 2026
Opinia niezależna
Odpowiedź od Linley & Simpson
Thank you for taking the time to leave your review. We're sorry to read that you were disappointed with your experience and that our service did not meet your expectations.
We always aim to provide helpful and professional support to our landlords, so we're disappointed to hear that you feel we fell short on this occasion.
We understand that your concerns relate to documentation issued during the tenancy, and we're sorry that our explanation of the position did not meet your expectations. While we are unable to discuss the details of individual cases in a public forum, we appreciate your feedback and will ensure your comments are shared with the relevant management team.
We wish you all the best for the future.
I have never experienced such poor…
I have never experienced such poor customer service. Dealing with this letting agent has been a constant battle. The only thing they have been consistent with is their incompetence.
We moved out in mid-June and had to chase for our checkout report. Once it was finally sent, we responded promptly, only to be met with complete radio silence by Umara. The matter is now with the Tenancy Deposit Scheme (TDS).
After speaking to friends and reading other reviews, this seems to be a recurring pattern with L&S—particularly claiming a property requires a "deep clean" if tenants haven't used their recommended cleaning company.
We're now being told our apartment requires both a deep clean and a professional carpet clean, yet we've been informed by our former neighbours that renovation works are currently taking place in the property. It raises serious questions about the legitimacy of these proposed deductions (note no actual cost of anything has been provided).
Interestingly, my previous review of this company was removed.
13 czerwca 2026
Opinia niezależna
Odpowiedź od Linley & Simpson
Thank you for taking the time to share your feedback. We are sorry to read about your experience and appreciate that this situation has been frustrating for you.
As your tenancy deposit is currently being considered through the Tenancy Deposit Scheme (TDS), we are unable to comment on the specific details of the case in a public forum
Great experience
Great experience. Cal was extremely kind & helpful throughout, going above and beyond to get things done for us and dealt with any issues we had promptly. Would highly recommend, it made selling our house so much less stressful!
10 lipca 2026
Opinia niezależna
Odpowiedź od Linley & Simpson
Thank you, Emily, for your very kind review, it is very much appreciated.
All the best - Cal
The response to my complaint about the…
The response to my complaint about the fire alarm fault was treated with high level of urgency, Andrew responded to my mail with ASAP and connected to the contractor and the contractor came and fixed it within 24hrs of my report.
That's great and timely. Thank you Linley and Simpson team for your great service.
3 lipca 2026
Opinia niezależna
Odpowiedź od Linley & Simpson
Thank you for your kind review.
We're delighted to hear that your concerns were dealt with promptly and that Andrew was able to respond quickly and arrange for the issue to be resolved within 24 hours. It's great to know that you were pleased with the level of service you received.
We'll be sure to pass your kind feedback on to Andrew and the team. Thank you for taking the time to share your experience, and we're always here if you need us in the future.
So sorry it has taken so long to leave…
So sorry it has taken so long to leave this review. I can't thank Lauren enough from Linley & Simpson for all the support and guidance she gave us throughout the application and beyond. Nothing was too much trouble. I would give her 10 stars but unfortunately it only goes up to 5.
Lauren is a credit to the company. Never in all my years has an advisor been so supportive.
Thank you Lauren. All of your hardwork is very much appreciated. I'm just sorry we didn't get to meet Lauren to thank her in person upon collecting the keys as she was on annual leave x
26 czerwca 2026
Opinia niezależna
Odpowiedź od Linley & Simpson
Thank you for your wonderful review.
We're delighted to hear about the exceptional support you received from Lauren throughout your application and beyond. It's fantastic to know that nothing was ever too much trouble and that her guidance, professionalism and dedication made such a positive difference to your experience.
We'll be sure to pass your lovely feedback on to Lauren—she'll be absolutely delighted to read your kind words. Thank you for taking the time to leave this review, and we hope you're very happy in your new home.
Great response to a maintenance issue
Great response to a maintenance issue, friendly front of shop staff, professional and customer focused ethic. Thanks again.
1 lipca 2026
Opinia niezależna
Odpowiedź od Linley & Simpson
Thank you for your kind review.
We're delighted to hear that your maintenance issue was dealt with promptly and that you found our team friendly, professional and customer-focused throughout.
We really appreciate you taking the time to share your feedback. Thank you for choosing Linley & Simpson, and we're always here if you need us in the future.
Avoid this company
Avoid this company put flytippers and drug users in properties who cause a problem to neighbours
10 lipca 2026
Opinia niezależna
Odpowiedź od Linley & Simpson
Thank you for your feedback. We're sorry to read that you have concerns about your experience.
Linley & Simpson takes reports regarding anti-social behaviour and tenancy management seriously and works within its legal obligations when investigating and responding to such issues.
As your review does not provide enough information for us to identify the circumstances, we would welcome the opportunity to look into the matters you've raised. Please contact our Customer Services team at feedback@linleyandsimpson.co.uk with further details so we can investigate.
Prompt and professional
Thank you Grace for your prompt action and advice to help us resolve an issue
11 lipca 2026
Opinia niezależna
Odpowiedź od Linley & Simpson
Hi Ella, thank you very much for your review. I’m glad that we were able to resolve this issue quickly and that you were happy with the outcome. If you need anything if the future, please don’t hesitate to reach out and I would be happy to help - Grace
I have used the services of Linley &…
I have used the services of Linley & Simpson in Bingley twice, once as a buyer 2 years ago & more recently, as a landlord.
As a buyer, the service I received was flawless, from start to finish, I had zero complaints.
As prospective landlords, we dealt firstly with Verity who we found to be very knowledgeable & extremely professional throughout.
The viewings for our property were the responsibility of Andy who was fabulous and handled the entire procedure with kind professionalism. Andy provides a
1st class service, responding quickly to any emails we sent and answered all our questions & concerns.
I would not hesitate to recommend Linley & Simpson, they are a great team!
22 czerwca 2026
Opinia niezależna
Odpowiedź od Linley & Simpson
Thank you for your wonderful review.
We're delighted to hear that you've had such positive experiences with our Bingley team, both as a buyer and now as a landlord. It's fantastic to know that the service you received was seamless throughout and that Verity's knowledge and professionalism, together with Andy's excellent communication and support, made the letting process such a positive experience.
We'll be sure to pass your kind comments on to Verity, Andy and the rest of the Bingley team—they'll be delighted to hear your feedback. Thank you for your recommendation and for choosing Linley & Simpson. We look forward to working with you again in the future.
Very effective and efficient reletting with no void.
Zak and the team were great in reletting our property achieving a new high for the room and dealing with it all very effectively and efficiently with no void between tenants. Keep up the good work guys.
9 lipca 2026
Opinia niezależna
Odpowiedź od Linley & Simpson
Thanks Mark for your continued support and for choosing the Sheffield team to rent out and look after your property. It’s so good to see that Zak helped with the turnaround so quickly and professionally!
Liam helped make the move we’ve…
Liam helped make the move we’ve experienced so easy, we have been stressed throughout the week but he made us less stressed so we could enjoy the process. Thank you for your help Liam, allowing us to move into our first home together
Many thanks
William and Chantelle
9 lipca 2026
Opinia niezależna
Odpowiedź od Linley & Simpson
Hi Chantelle and William, thanks so much for leaving Liam the review, so nice to hear that the move went so easily!
Sophie is very helpful
Sophie is very helpful, immediate action, problem solving and professional services provided.
22 czerwca 2026
Opinia niezależna
Odpowiedź od Linley & Simpson
Thank you for your kind review.
We're delighted to hear that Sophie has been so helpful and that you've been pleased with the prompt, professional service you've received. It's great to know that she was able to take immediate action and help resolve any issues.
We'll be sure to pass your lovely feedback on to Sophie. Thank you for taking the time to share your experience.
We’ve had trades people out on a few…
We’ve had trades people out on a few occasions now and I can honestly say that L&S and their contractors are excellent. Helpful and efficient. I’d really recommend them to anyone!
7 lipca 2026
Opinia niezależna
Odpowiedź od Linley & Simpson
Thank you for your fantastic review.
We're delighted to hear that you've had such positive experiences with both our team and our contractors. It's great to know that the work has been carried out efficiently and that you've found everyone helpful throughout.
Thank you for your recommendation—it really does mean a lot to us. We appreciate your support and look forward to continuing to assist you whenever you need us.
Kieran was fantastic
Kieran was fantastic! Very helpful from start to finish in the progression of my enquiry
2 lipca 2026
Opinia niezależna
Odpowiedź od Linley & Simpson
Hi Pete, Thank you very much for your review. We wish you all the best with your purchase. Kind regards, Team Headingley
Positive renting experience
So far I’ve found renting through Linley & Simpson to be a positive experience. The application process was thorough but straightforward, and all documentation was handled swiftly. Most importantly, where maintenance issues have arisen, they have been easy to report, and handled to a high standard in a fairly timely manner. My understanding is that each tenancy has one agent assigned to dealing with these, so in this case credit should go to Nicole Stanley at the York branch of Linley & Simpson.
7 lipca 2026
Opinia niezależna
Odpowiedź od Linley & Simpson
Thank you for your wonderful review.
We're delighted to hear that your experience renting with Linley & Simpson has been such a positive one. It's great to know that you found the application process straightforward and that any maintenance issues have been easy to report and resolved to a high standard.
We're especially pleased to hear your kind comments about Nicole. We'll be sure to pass your feedback on to her and the York team—they'll be delighted to know their efforts have been appreciated.
Thank you for taking the time to share your experience, and we hope you continue to enjoy your tenancy with us.
Such friendly staff that go above and…
Such friendly staff that go above and beyond for you. George is quick with his responses and is very helpful and always ensures that he finds the information needed to resolve any problems you may have. Would highly recommend
8 czerwca 2026
Opinia niezależna
Odpowiedź od Linley & Simpson
Thank you for the kind words, Adam! It has been a pleasure helping you find somewhere with us!
I am happy with the repairs
I am happy with the repairs. All were done well.
7 lipca 2026
Opinia niezależna
Odpowiedź od Linley & Simpson
Thank you for your kind review.
We're delighted to hear that you're happy with the repairs and that the work was completed to a good standard. It's great to know we were able to resolve the issues to your satisfaction.
Thank you for taking the time to share your feedback, and we wish you all the best.
Prompt Response
Stephen Shodia, I do appreciate your prompt response to the issue we raised.
Which was attended to under 24hrs.
I'm satisfied with the work done and the response received.
6 lipca 2026
Opinia niezależna
Odpowiedź od Linley & Simpson
Hello, thank you for the kind words . I'm happy to assist with organizing the boiler switch repair. Feel free to get in touch another time.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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