Original service was very poor. Luckily it got sorted. Still a Brand new bike had a broken charger, and paintwork damage which took the excitement off the purchase. The staff were really poor but dire... Zobacz więcej
Lokalizacja
Zmień lokalizacjęButler Street, Leisure Lakes Bikes Preston Hub, PR1 8BN Preston, Lancashire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered a vastly reduced (-51%) TroyLee Stage helmet, with free 48hr Royal Mail postage. At time of order Leisure Lakes advised that item could be delayed by up to 10 days due to Royal Mail industrial... Zobacz więcej
First time bike buyer and wow the friendly and the extremely knowledgeable staff where great at helping me all along the way from looking, picking the right bike, ordering, keeping me updated till ha... Zobacz więcej
From start to finish, just the best customer service ever, from the initial customer service team call to actual shop staff. Genuine friendly and knowledgeable team who I can’t recommend enough. Josh,... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!
Leisure Lakes Bikes
Napisane przez firmę
- Family run since '81!
- With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!
Delivered Ready to Ride
Fast, Reliable Home Delivery + Click&Collect
All our bikes are built, tested & packed by a Cytech qualified Mechanic.
After some kit or accessories? Spend over £75 & get FREE Delivery!*
Dane kontaktowe
Butler Street, Leisure Lakes Bikes Preston Hub, PR1 8BN, Preston, Lancashire, Zjednoczone Królestwo
- 01772 200944
3,6
Średnia
86 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 82% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great shop and company
Great shop and company. Quick delivery amd excellent extras added with the purchase
20 maja 2022
Properly helpful staff.
27 kwietnia 2022
A star service.
Bike is pristine and even came a couple of days early, the buying purchase was smooth and will definitely be using again.
12 kwietnia 2022
Bikes great and very pleased with it
Bikes great and very pleased with it, slight lack of communication but when finally got in touch apologised and explained that there was a staffing issue which was fine and then bike delivered the same day. Very polite and friendly staff I'd definitely recommend buying a bike or any equipment from these guys
9 kwietnia 2022
Brompton e-bike recall.
Really good service and very efficient, friendly staff.
Thanks for your work today.
5 kwietnia 2022
Opinia niezależna
Always excellent service and they have…
Always excellent service and they have what I want always in stock
29 marca 2022
Second time using the Preston hub for a…
Second time using the Preston hub for a collection point, ordered online which was straight forward. If I’m willing to travel from Blackpool to collect and ordered via Leisure Lakes Bike that means they have an offer that beats my local area and the service is good.
23 marca 2022
Correct part delivered promptly Great…
Correct part delivered promptly Great service and reasonably priced
21 marca 2022
Used cycle to work scheme
Used cycle to work scheme. Got voucher. Ordered on line for collect at store. Received an email saying when all was in. Phoned to check, picked up on day said. Slight glitch with the ICT, but took bike away. Staff really helpful. Really recommend. Love my bike. Using for short commutes and track rides with family.
17 marca 2022
Excellent staff excellent knowledge of…
Excellent staff excellent knowledge of the bikes and very helpful.
15 marca 2022
Excellent service in the shop
Excellent service in the shop - very helpful.(only minor point is the parking outside the shop at the Preston train station is £12 whilst picking up the bike)…
6 marca 2022
Thanks to all the team at the Preston…
Thanks to all the team at the Preston shop. I've just purchased an e-bike from them and in all honesty they have been so helpful. No question was too silly. You've made the whole process from start to finish an enjoyable one.
1 marca 2022
Opinia niezależna
Royal Mail lost my order But they helped!
Royal Mail lost my order but they very helpfully sent a replacement via next day delivery! Very happy with the prompt service and the helpful customer service.
21 stycznia 2022
Fabulous customer service
Fabulous customer service, was updated on delivery and also received a phone call to double check some information which was much appreciated.
Fast service
6 stycznia 2022
Good deal helmet in stock arrived fast
11 grudnia 2021
Excellent product
Excellent product they even built the bike and delivered it themselves as I wasn't far from the warehouse.
10 grudnia 2021
I ordered a bicycle part on the…
I ordered a bicycle part on the website, But I received an incorrect item, accepted apologies, But the matter was not fully settled because the gentleman with whom I talked did not handle the matter correctly and I have been waiting for my benefit for two weeks!
4 grudnia 2021
Odpowiedź od Leisure Lakes Bikes - Preston Hub
Hey,
Thank you for your review, first of all, please accept our apologies for the incorrect item being sent out, I understand how frustrating this must have been.
I have looked into this now for you and I can see that a refund was issued for you on the 7th of December back into the account you paid with, due to this the money should be back in your account.
Again please accept our apologies however I will pass this issue onto our goods in department to ensure this does not happen again.
If do you have any further issues however please send an email over to customerservice@leisurelakesbikes.com & we'll get things resolved ASAP, alternatively you can visit our Contact Us page to see if any of your questions have been answered in our FAQ's section
https://www.leisurelakesbikes.com/contact-us.aspx
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