The item i ordered was a long burning led grave candle. It was very expensive and I have yet to see how long it lasts.Supposedly 12 months, I will update the re iew in good time. Firstly if I was... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Beautiful well made product - the photograph did not do it justice - white was not as bright and it has a lovely matt finish, very tactile. A ceramic piece that graces the lounge. Great customer se... Zobacz więcej
LegendURN were very good with communication. The website let's them down a little by offering just one, not particularly high resolution image of the Urn we were interested in. But after emailing th... Zobacz więcej
Reakcja na opinię
The product we purchased was perfect for our wishes. The process was very relaxed and straightforward
Informacje dotyczące firmy
Napisane przez firmę
At legendURN, we help families find a personal and meaningful memorial after the loss of a loved one or a beloved pet. Since 2007, we have offered a carefully selected collection of cremation urns for ashes, ashes jewellery, keepsake urns, pet urns, memorial monuments and other remembrance products for customers in Great Britain and Ireland. We understand that choosing an urn or a piece of ashes jewellery is often done during an emotional time. That is why we focus on clear information, personal guidance and carefully selected products that reflect quality, craftsmanship, design and meaning. Through our work with skilled artists, craftspeople, funeral directors and crematoria, we help customers find a memorial that suits their wishes, their budget and their personal way of remembering.
Dane kontaktowe
Roggemole 8-14, 8531 WB, Lemmer, Holandia
- +44 (0)80 816 943 19
- info@legendURN.co.uk
- www.legendurn.co.uk
4,7
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I am absolutely delighted with my…
I am absolutely delighted with my purchase of the 'Elegance’ light blue marble look Aluminium miniature urn as a memorial to be held at home in memory of my dear, beloved Mum.
The urn was purpose built in The Netherlands, befitting to what was looking for as a priceless, comforting piece. The mini urn is elegant, robust and pristine which really does look and feel like marble - you wouldn't know it was made out of aluminium!
It was supplied within the agreed timeframe of 10 working days to my nominated funeral services company who could then insert a pinch of her ashes into the urn before the main burial, interment service itself.
The urn is only 7cm x 5cm in height and width and is perfect to place on a mantelpiece or locate in a 'special place' for your needs without being too overbearing.
Geeske Molina in Customer Sevices was most pleasant and able to confirm my requirements. The legendURN website is most impressive providing a very diverse and different array of full size and mini urns along with other keepsake products.
I recommend legendURN for supply of exceptional quality products and services, deserving and befitting to your loved one and their eternal memory bespoke to you.
19 kwietnia 2023
Legend urn
The urn was delivery on time safely and well packed.
The urn itself was excellent value for money and was exactly as described in the advertisement. I would recommend this company to anybody.
11 maja 2023
Product delivered with excellent…
Product delivered with excellent packaging to avoid breakage. Good products would highly recommend. Easy online services
27 kwietnia 2023
Easy to get in touch with
Easy to get in touch with, I give them the wrong date, but they corrected it after a phone call, with no waiting time on phone, definitely recommend
2 kwietnia 2023
Quality of product is superb
Quality of product is superb. Speed of service was excellent.
30 marca 2023
Beautiful product and great…
Beautiful product and great communication very well packaged highly recommend
29 marca 2023
Good website with a wide range of…
Good website with a wide range of choice.
Helpful customer service by telephone.
Lovely quality urn.
22 marca 2023
Fantastic customer service!
The gentleman I talked with on the phone, was very polite, extremely helpful, thank you. Fastastic customer service!
26 marca 2023
excellent product
21 marca 2023
Do NOT order if you live in the U.K.!
I ordered an ash bag from this company. Subsequently I received an email to say that it “would be too expensive to ship to the U.K.”, despite them having a U.K. domain name (.co.uk), so they had cancelled my order and would issue a refund. I wonder how much it costs to send a small plastic bag!!
Do NOT order from this company if you like in the U.K!
30 marca 2023
Opinia niezależna
Odpowiedź od legendURN
Thank you for your review despite you rating us at but one star.
Indeed we have a UK based webshop: https://www.legendurn.co.uk and an Irish webshop: https://www.legendurn.ie
Furthermore our UK webshop is completely UK customer and law compliant.
Our customers do not pay import fee or additional costs and we are UK VAT registered.
Our headquarters from which we ship out the orders worldwide remains seated in The Netherlands however.
You had placed an order with us for a single ash bag.
We've contacted you politely to inform you we'll refund your order and cancel it as single ashbags were not meant to be sold separately in our webshop at the time you placed the order. Following internal review and your remarks we've revisited the policy.
In the meantime this had been solved in our webshop.
It is possible to place orders for an ashbag or glueset again without further complications.
By informing you politely and refunding your money we think we have done the right thing in this case.
We hope your understand our reasoning in this case and we apologize for any inconvenience caused.
Best regards,
legendURN
Great quality arrived well packaged and…
Great quality arrived well packaged and quickly
16 marca 2023
It's in beautiful condition and…
It's in beautiful condition and beautiful in general! I'm glad I finally found the perfect urn for my family member.
16 marca 2023
The casket arrived in the time…
The casket arrived in the time specified. The casket it self is beautiful and has helped me with the loss of my much loved dog. Knowing he has been laid to rest in it is a comfort to me.
20 marca 2023
Odpowiedź od legendURN
You had placed an order with us for a single ash bag.
We've contacted you politely to inform you we'll refund your order and cancel it as single ashbags were not meant to be sold separately in our webshop at the time you placed the order. Following internal review and your remarks we've revisited the policy.
In the meantime this had been solved in our webshop.
It is possible to place orders for an ashbag or glueset again without further complications.
By informing you politely and refunding your money we think we have done the right thing in this case.
We hope your understand our reasoning in this case and we apologize for any inconvenience caused.
Best regards,
legendURN
The urn itself was beautiful
The urn itself was beautiful, was really pleased,but having paid £52 pounds for engraving I was so disappointed.The text was written on the urn and the letters were different sizes.I could have done that myself
3 marca 2023
Urn is beautiful very well made
24 lutego 2023
The care that was taken to get the…
The care that was taken to get the engraving in the best place and the regular updates made the whole experience easy to cope with
20 lutego 2023
Urn was beautiful
Urn was beautiful. It arrived on time and was an easy experience to order. Would recommend it to anyone.
3 lutego 2023
I don't have what I ordered ,tracking…
I don't have what I ordered ,tracking said its out for delivery on the 6th still hasn't turned up.
2 lutego 2023
Odpowiedź od legendURN
Dear customer,
Thank you for your reviews despite you giving us but one star.
You say you base your review on it not having been delivered yet.
We just looked up your order and while we shipped it out one day after you having placed the order; indeed up until this day the parcel has not been delivered.
However we've send you extended tracking information linking also to FedEx'direct trackin page giving you daily updates on the delivery.
If anything is wrong or gets stuck for too long you can contact either FedEx or us to provide you assistance. It seems neither one has been contacted so far.
You have just left this review but in such a case we advise our customers to contact us directly at info@legendurn.co.uk .
We will contact FedEx and put you in cc of the e-mail to request a quick delivery of your parcel.
Best regards,
LegendURN
Happy customer …
In this sad time they where very helpful with our wishes for the urn & we was very happy customer when we received the urn
I would highly recommend the company to anyone
26 stycznia 2023
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.