The item i ordered was a long burning led grave candle. It was very expensive and I have yet to see how long it lasts.Supposedly 12 months, I will update the re iew in good time. Firstly if I was... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Beautiful well made product - the photograph did not do it justice - white was not as bright and it has a lovely matt finish, very tactile. A ceramic piece that graces the lounge. Great customer se... Zobacz więcej
LegendURN were very good with communication. The website let's them down a little by offering just one, not particularly high resolution image of the Urn we were interested in. But after emailing th... Zobacz więcej
Reakcja na opinię
The product we purchased was perfect for our wishes. The process was very relaxed and straightforward
Informacje dotyczące firmy
Napisane przez firmę
At legendURN, we help families find a personal and meaningful memorial after the loss of a loved one or a beloved pet. Since 2007, we have offered a carefully selected collection of cremation urns for ashes, ashes jewellery, keepsake urns, pet urns, memorial monuments and other remembrance products for customers in Great Britain and Ireland. We understand that choosing an urn or a piece of ashes jewellery is often done during an emotional time. That is why we focus on clear information, personal guidance and carefully selected products that reflect quality, craftsmanship, design and meaning. Through our work with skilled artists, craftspeople, funeral directors and crematoria, we help customers find a memorial that suits their wishes, their budget and their personal way of remembering.
Dane kontaktowe
Roggemole 8-14, 8531 WB, Lemmer, Holandia
- +44 (0)80 816 943 19
- info@legendURN.co.uk
- www.legendurn.co.uk
4,7
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Beautiful Urn
Beautiful Urn , arrived very well packaged. Reasonably quick delivery..
16 października 2024
Odpowiedź od legendURN
Dear Sarah
Thank you very much for your nice message. How nice to hear that everything went well and the urn meets expectations
The urn arrived very quickly and was…
The urn arrived very quickly and was very well packaged
14 października 2024
Odpowiedź od legendURN
Dear Gemma
Thank you very much for your message.
It is very nice to hear that you have received your order and that it is to your liking.
Brilliant service
Brilliant service. Communicated well and was quick delivery. Would definitely use again. Highly recommended!
1 października 2024
Odpowiedź od legendURN
Dear Mr. Harrison
Thank you very much for your nice message.
How nice to hear that you have received the order in good order and are satisfied with the service.
Quality customer service.
What a great company to deal with. Originally bought something that was the wrong size, bought the correct size, emailed the company about the error, fee was refunded as soon as they received the product returned.
No quibbles, first class service.
Would HIGHLY recommend.
3 października 2024
Odpowiedź od legendURN
Dear Mr. Sullivan
Thank you very much for your very kind words.
How nice to hear that everything went as planned and you are so satisfied
Absolutely wonderful urn
Absolutely wonderful urn. Perfect to remember my amazing pooch who sadly passed away.
3 października 2024
Odpowiedź od legendURN
Dear Mr. Powell,
How wonderful to hear that the urn meets your expectations and that you can give your dear four-legged friend a nice place.
a work of art
I have just received the urn (held up for 1 week by FedEx at the UK depot that it entered the country at - not a problem caused by LegendURN) and it looks great. I don't know how weather-resistant it is and so will keep it indoors during the winter and when it is raining (so most of the year then!).
26 września 2024
Odpowiedź od legendURN
Dear Chris
Thank you very much for your nice message. It is great that you finally received the order and that it is to your liking. Officially this urn could indeed also be placed outside. But we understand very well with the weather conditions in the UK and such a beautiful masterpiece this does not feel right.
Odpowiedź od legendURN
Dear Mrs. Brown
Thank you very much for your nice message. How nice that the urn meets your expectations and that you took the time to let us know.
Perfect
The urn arrived in time and was beautiful. Just what we had hoped for. No problems with the order or the subsequent delivery.
16 września 2024
Odpowiedź od legendURN
Dear Mrs. Taylor,
Thank you very much for your lovely message. It is wonderful to hear that everything went well and the urn met expectations.
Odpowiedź od legendURN
Dear Mrs Gavin
Thank you very much for your message,
How nice to hear that you have received the order and everything is to your liking.
Absolutely brilliant and customer…
Absolutely brilliant and customer service was great when asked about delivery times. Items are just as website describes and high quality items, thank you
2 września 2024
Odpowiedź od legendURN
Dear Mrs Blatch-Jones
Thank you very much for your kind words.
How wonderful to hear that everything went well and the order met expectations
The product arrived quickly but it had…
The product arrived quickly but it had been damaged in transit. I contacted the customer service team and a replacement is on the way. Fingers crossed this arrives in perfect condition as I love the item, it’s so fitting for my dads ashes.
27 sierpnia 2024
Odpowiedź od legendURN
Dear Mrs Winstanley
Thank you for your message.
How nice to hear that you recommend us so positively while your order was delivered damaged. Hopefully you have received the new urn or maybe already
Just like to say after seeing all…
Just like to say after seeing all reviews on here I was thinking did I make a mistake in ordering from this company then I thought everybody gets a different experience with companies....So I put an order in waited 2 weeks for the delivery the company is not in uk ....The product come well packed got tracking from start to finish Thanks...
5 września 2024
Opinia niezależna
Odpowiedź od legendURN
Dear Mrs Browne
Thank you very much for your wonderful message.
How wonderful to hear that we were able to remove your doubts and that you received your order in good order.
Highly recommended
Really efficient service. Urn arrived quickly and was exactly as described.
Great service.
Highly recommended.
26 sierpnia 2024
Odpowiedź od legendURN
Dear Mr Cummings
Thank you very much for your positive message.
How nice to hear that everything went well and the urn meets expectations
Odpowiedź od legendURN
Dear Mrs Clarke
Thank you for your message,
How good to hear that the order was delivered earlier than expected. Glad that it meets the expectations
Hand blown glass Urn
The delivery time for the hand blown glass urn ordered was a long time especially given that the factory was in holiday. Having said this it really was well worth the wait! The urn was very well packaged and is a very substantial piece of handmade art. It is very beautiful and whilst expensive, you really do get what you paid for. Given the very sad circumstances of being put in the position of having to purchase an urn of any type, I am delighted with my purchase and take comfort that my late husband rests in a beautiful piece of art.
14 sierpnia 2024
Odpowiedź od legendURN
Dear Mrs. Clarke
Thank you very much for your wonderful message.
We are very happy to hear that the urn meets expectations. It is great that you finally have a beautiful work of art for your husband.
Odpowiedź od legendURN
Dear Mrs. Stevens
Thank you very much for your message.
Good to hear that the order was delivered quickly and meets expectations.
Service was not great
Service was not great. Poor response after leaving a message and no one came back or replied. Ordered goods took a longer time for delivery and did not arrive in time. Hence had to cancel the order placed. We were sadly disappointed in the whole mourning period and wait and didn't want added misery in our heart breaking situation.
22 lipca 2024
Odpowiedź od legendURN
Dear Nagmoti,
Thank you very much for your message,
Unfortunately there have indeed been inconveniences with your order. We understand very well that this is extremely annoying in your situation. Our sincere apologies for this.
After receiving an email from Legend…
After receiving an email from Legend Urn saying they had not received back the item I posted which cost £135 . Very disappointed that the parcel has vanished into thin air, and that an item that is on a .co.uk website actually comes from the Netherlands makes it even worse as who knows what happens to returned items especially when you cannot send the items back as instructed on there website. Well never again would I order from this company. The item I ordered was to big so sent back and was going to order the correct sized item. But will now have to save the money I lost and find somewhere else.
10 czerwca 2024
Opinia niezależna
Odpowiedź od legendURN
Dear Mr Weir,
thank you very much for your message,
It is extremely annoying that the return process took place this way. We would like to thank you for your patience and have sent you a personal response. Fortunately, returns often go well.
Once again we apologize for the inconveniences
Easy to order during a very stressful…
Easy to order during a very stressful time. Good communication. Delivery time accurate. I was worried it may be damaged in transit, but it arrived extremely well packed and undamaged. Beautiful well made Urn. Highly recommend.
5 lipca 2024
Odpowiedź od legendURN
Dear Mrs. Thompson
Thank you very much for your message.
How wonderful to hear that the order arrived undamaged and meets expectations.
Stunning green urn
Bought for the sudden passing of my partner. I got the green and gold urn. It arrived within the delivery time and was well packaged. Exactly what I was hoping for.
24 czerwca 2024
Odpowiedź od legendURN
Dear Mrs Craig
Thank you very much for your message,
We are happy to hear that you have received your order and that it meets your expectations. Thank you for taking the time to share this with us.
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