8am LawPay Recenzje 481

Wynik TrustScore: 4 na 5

3,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I love lawpay for our small firm. Running payments has never been easier. The process is quick and easy. When i make collection calls I can get the client on the phone, confirm their CC, and process a... Zobacz więcej

Oceniono na 1 z 5

When a company debits $3,500 from my business checking account without email or explanation. Then a week of customer services emails back in forth while they "look into it." Nothing is resolved stil... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

LawPay has been a reliable and easy-to-use system for client billing and online payment processing. It makes sending payment links, tracking payments, and reconciling accounts simple and efficient. C... Zobacz więcej

Oceniono na 5 z 5

Lawpay has worked seamlessly for years. When needed to assist on occasion with overseas transactions, they are responsive.

Informacje dotyczące firmy

  1. Usługi dla biznesu

O 8am LawPay

Napisane przez firmę

8am LawPay is a trusted software company that’s empowered legal professionals for more than 15 years. LawPay Classic helps firms get paid quickly and easily, and accept payments in compliance with IOLTA guidelines. It’s the only payment technology vetted and approved by all 50 state bars, 60+ local and specialty bars, the ABA, and the ALA. LawPay Pro offers this secure payment processing alongside billing, invoicing, and time and expense tracking capabilities—for a more efficient, profitable firm. Request A Demo Sign up Learn More

Powerful legal payment management software

Napisane przez firmę

Simple online payments
For more than a decade, 8am LawPay’s online payment technology has been trusted to help law firms get paid easier, more securely, and 39% faster. More importantly, LawPay ensures your firm accepts payments in compliance with ABA and IOLTA guidelines.

IOLTA Compliant

We guarantee your firm accepts payments in compliance with ABA and IOLTA

8am LawPay's easy-to-use online payment technology was developed just for lawyers. No debits are allowed from your IOLTA, at any time for any reason, guaranteed.

Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

481 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 83% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

We love LawPay's system

We love LawPay's system! We switched from Chase about a year ago and could not be more happy. Our account manager, Matt, was great and walked us through everything; not there is much to learn because it is a very easy system to use. I really like that clients have an option of paying with a bank account instead of a credit card ($2.00 fee instead of a percentage) and being able to send a payment link to clients instead of having to call them to process their payment. You can also have deposits made to the trust account or checking account with a simple click. You can access information in an instant with this system too. Finding a client's payment is super easy now. We would definitely recommend lawpay to any law office that want's to process credit cards but doesn't want to overpay and needs a simple system that makes their life easier.

16 lutego 2022
Opinia niezależna
Oceniono na 5 z 5

First

First, I have always had a great experience. Your team is extremely responsive and have answered my questions or found someone that can..every time,

The last I contacted you, the rep walked me thru the process and even took the time to call me in person when the online chat was getting to be a bit much.

He was cordial, intelligent and stayed with me until it was all resolved.

Thank you!

8 lutego 2022
Oceniono na 5 z 5

Dependable merchant services!

The merchant platform is very good. They have excellent customer service and, most importantly, they have the backs of their clients. My advice to LawPay is to get out of the arbitration business and just function as a pay portal. Otherwise, a good, solid merchant services.

6 lutego 2022
Oceniono na 4 z 5

Relatively easy setup and live…

Relatively easy setup and live competent support by real people not AI robots.
In a recent trend of waning customer service quality, LawPay goes out of its way to support client customers, incentivize and fix problems to keep clients happy. That's my observation so far in 2-mo timeframe - Thanks!

27 stycznia 2022
Oceniono na 5 z 5

We should have done this a long time ago.

We should have done this a long time ago. It was so easy to set up. And continues to be so easy to use. The clients seem more comfortable having more control of their information and we certainly love the seamless aspect with the integration to our accounting system.

16 stycznia 2022
Oceniono na 1 z 5

Absolutely the worst company in the…

Absolutely the worst company in the history of companies. If you are looking for a company that charges your card whenever they want, takes the side of the credit card payer, never answers questions and doesn’t understand what “cancel my services” means, then this piece of crap is perfect. Customer service rep was rude, spoke like he was god…dude you’re a service rep making crumbs…relax guy! I never leave bad reviews but this company deserves the worst review ever. Shameful company that’s out for the money no matter what. Doesn’t give a crap about their clients. SAVE YOURSELF THE HEARTACHE AND FIND ANOTHER PROCESSING COMPANY.

9 listopada 2021
Opinia niezależna
Logo 8am LawPay

Odpowiedź od 8am LawPay

Thank you for providing feedback on your experience with LawPay. We understand that chargebacks/disputed payments are never a fun topic for anyone. We are an industry leader in chargeback assistance to our customers, and are so sorry to hear this was not met in your interaction with our team. We appreciate all feedback and will ensure we use this to better LawPay going forward.

Oceniono na 5 z 5

Amazing Customer Service

Not only is LawPay simple to use and customizable for what your firm needs, but their customer service is second to none amazing. Every single time I've had a question or needed to modify something in our account, they have been quick to respond and made the changes immediately. They have always been knowledgeable and knew exactly what I was talking about and how to change it. I have never experienced such amazing customer service and I don't think there is another company out there that compares. Keep it up LawPay!

5 maja 2021
Opinia niezależna
Oceniono na 5 z 5

THANK YOU!

I just want to say THANK YOU for your excellent service!

We signed up for LawPay in February of 2020 (before Covid) based on an ad one of my attorneys saw in The Colorado Lawyer (the official Colorado Bar Association monthly magazine).

Not all of our clients use this service, but a great many of them do.

We have found that using your service is fast, easy, and glitch-free, and signing up is one of the best things our firm has done to date!

Thank you so much for making this service available and for performing so well!

Mary Winston, Office Manager, Richmond Summit Law, LLC (Frisco, Colorado)

28 lutego 2021
Opinia niezależna
Oceniono na 5 z 5

An actual person answers the phone

I just called in to do my annual PCI compliance review. I dialed a the customer service number. A person picked up. Very friendly lady named Janelle. She fixed my issue right away. I am good for another year! This level of customer service is too rare in our world, so I wanted to post this review as a thank you! If you have a law practice, this should be your payment processor!

2 lipca 2020
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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Oto 8 wskazówek jak napisać świetną recenzję.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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