Lancashiredoubleglazing Recenzje 

264
•
Wynik TrustScore: 4.5 na 5

4,3

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

It was a callout to look at two first floor windows which had been unable to close properly since buying the house. My daughters room was one of the rooms and it was concerning me the whistling sound... Zobacz więcej

Oceniono na 1 z 5

Poor service , poor communication . Poor experience . Very disappointed in a company that charges you good money for their products . We got a door installed a few years back , every time summer comes... Zobacz więcej

Oceniono na 4 z 5

We needed to replace our storm doors and contacted LDG. Owen was great, really helpful with design choices and colours so we went ahead and paid a deposit in March. On the 16th June the doors were me... Zobacz więcej

Oceniono na 5 z 5

Very happy with my new porch. The whole experience was a breeze from start to finish,cannot recommend this company enough.

Informacje dotyczące firmy

  1. Instalator okien z podwójnym szkłem

Napisane przez firmę

Lancashire Double Glazing maintain the same values today as they did when they first started over 30 years ago. Now based in Preston and covering the whole north west. Lancashire Double Glazing is today one of, or if not the largest home improvement companies, with over 1 million frames manufactured and installed to over 225,000 customers. With 225,000 guarantees issued it’s no exaggeration to say that we are probably a household name across the north west with the popularity of our windows, doors, porches and conservatories.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

264 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 37% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(264)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 51

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Poor - did not turn up - deposit needed!

This company did not turn up when booked - causing anxiety for my 91 year old mother. They then claimed that they required a 15% deposit for a new door BEFORE coming to survey the job. This is ridiculous! Shifting the blame for poor communication on to the customer and if this is correct - expecting a deposit before even visiting the property. Give a wide berth!

14 sierpnia 2025
Opinia niezależna
Logo Lancashiredoubleglazing

Odpowiedź od Lancashiredoubleglazing

Good Afternoon,

We are unable to find your name on any of our date bases, please could you provide your contract number with Lancashire Double Glazing or call our head office on 01772 203111. Kind Regards LDG

Oceniono na 5 z 5

Single storey extension

Our single storey extension was completed by LDG and has been a first class experience from start to finish. Extremely pleased with all work carried out by LDG - from Owen Gilmartin the sales rep who was friendly, helpful and knowledgeable to the efficient builders, fitters, electricians, plumber and Heather the works co-ordinator who kept us informed of timescales. Cannot fault the workmanship and professionalism of all their contractors. LDG project managed all the works and their communication was faultless.

31 lipca 2025
Opinia niezależna
Logo Lancashiredoubleglazing

Odpowiedź od Lancashiredoubleglazing

Thank you very much for your kind review

Oceniono na 5 z 5

Excellent service from enquiry

Excellent service from enquiry, through ordering, delivery and installation.
Customer service was of the highest quality. Thank you everyone concerned.

7 sierpnia 2025
Opinia niezależna
Logo Lancashiredoubleglazing

Odpowiedź od Lancashiredoubleglazing

Thank you very much for your kind review

Oceniono na 5 z 5

Industry Leading Service!

We've been using this company as a trade customer for a number of years now and are their largest trade customer. The service cannot be faulted and is the reason we exclusively use them for all PVC products. Muhammad in the trade office is a testament to the exceptional service provided and we see him as an integral asset to them due to his uncompromising knowledge and willingness to assist in all matters large or small.

Would definitely recommend Lancashire Double Glazing for any works either in a supply or installation capacity!

2 sierpnia 2025
Opinia niezależna
Oceniono na 2 z 5

Poor organisation, fictional charges and no post care. …

I had new windows fitted by Lancashire Double Glazing. On the positive side, the workmanship itself has been good and the fitters on site were polite and friendly.

Unfortunately, the overall experience has been very disappointing. The team treated my house more like a building site than a home. The office repeatedly pulled the workers off the job to start elsewhere, leaving me waiting. They were several days late even getting started. I was also charged for scaffolding that wasn’t actually needed, and although they assured me a refund would be given, I’ve still not received it.

The biggest frustration is the complete lack of aftercare. I’ve emailed and called several times but had no reply or callback, which leaves me feeling ignored now that they’ve been paid.

In short: decent workmanship let down by very poor organisation, unnecessary charges, and non-existent customer service.

18 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Recently had an extension

Recently had an extension, absolutely over the moon with the finished product. Great communication from the office explaining what would be happening on each part of the build, highly recommend!

11 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Outstanding customer service

Contacted this company regarding somebody breaking my front door they sent somebody round that day to measure up and within two days it was fitted from the lady on the phone to the guy fitting the front door the customer service was 2nd to none would highly recommend this company thank you. Your staff are an asset to your company.

13 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

5* Service From Lancashire Double…

5* Service From Lancashire Double Glazing.
Fitted full bungalow windows and front door to a very high standard, fitters were really friendly and cleaned up after themselves.
Really happy with the quality and the fitting. Transformed my property.
Had a bit of an issue with French doors closing, customer services were fantastic, fitter was here within 6hrs and mended the problem.
Lancashire Double Glazing now fitting facial, soffit and all new guttering, wouldn't have anyone else touch our property.

5 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Shocking admin and after sales service


Shocking admin and after sales.

After spending several thousand £ with LDG in my home and my business over the years, I am now shocked at the dreadful standard of their admin and after sales service.
EG Emails not replied to, answering machine giving office opening times 2 hours after they’ve opened and phone not answered, still awaiting a FENSA certificate 2 months after fitting, a safety chain that ripped off 3 weeks after fitting and replaced with the tackiest, cheap and nasty one you can imagine (which they wanted £50 to replace!!!!)
In truth, I have lost all confidence in the company and am quite anxious about how the quality of the composite doors will pan out. Won’t be going back that’s for sure.

4 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

Fantastic service from start to finish

Fantastic service from start to finish. We ordered a front and rear door and a new patio sliding door, great communication from ordering to everything being fitted, the installer’s were polite, very tidy and worked really hard, we would highly recommend.

30 maja 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent service - highly recommend

We had excellent service from Lancashire Double Glazing when we changed our windows a few years ago. Had no hesitation in contacting them again when we needed new doors and soffits etc. Owen provided an excellent consultation very informative, helpful and patient! He helped us clarify exactly what we needed and the most convenient way for us to pay

16 maja 2025
Opinia niezależna

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