Lampspares Recenzje 

3404
Wynik TrustScore: 5 na 5

4,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Over the past few years I have made several purchases from Lampspares. I am a private customer so I am only able to review the side of the company that deals with the general public. This... Zobacz więcej

Oceniono na 5 z 5

Lots of choice on website for fixing our lamp. The antique brass bayonet cap switched lampholder was more plasticky than it looked but does the job. The fabric cable finished the lamp off nicely but i... Zobacz więcej

Oceniono na 5 z 5

Ordered an "antique" metal lamp holder looks great and is well made, saved a nice old lamp from the bin, cuts down waste, saves money. Used the standard delivery but it arrived in reasonable time. G... Zobacz więcej

Oceniono na 5 z 5

I 'inherited' several lamps from France and wanted to be able to modify them safely for the UK. I started up with inadequate vocabulary and skills. Richard gently coached me through until I could arti... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z oświetleniem

Napisane przez firmę

We sell thousands of parts and accessories to repair,restore or create your own light fittings. From our popular bottle light kits down to the stunning braided fabric cables.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Inni użytkownicy przeglądali również

4,8

Wszystkie recenzje

(3404)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 3

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

LAMPSPARES - “The Light At The End Of The Tunnel”

Over the past few years I have made several purchases from Lampspares. I am a private customer so I am only able to review the side of the company that deals with the general public. This review is based on all these experiences.

I undertake creative projects as therapy for my Complex PTSD, occasionally, these involve lighting.

I am just completing one such project. I always check the usual suspects for what they have to offer, Amazon & eBay etc, but return to Lampspares.

Lampspares is a “one stop shop” for everything lighting, accommodating even my “out of the box” creations. I find the website easy to navigate. I find the prices to be competitive… I have found slightly lower prices elsewhere but when I go there, the quality matches the price.. lower. I have also never found so many options in one convenient place; making comparisons easy & choices simple.

None of the reasons above are enough to make me want to write a review. For me, in this AI driven world of frustration, actually interacting with a Human Being is becoming impossible… Lampspares is a breath of traditional air. Every order I have questions. On previous orders I have telephoned, but as speech is becoming more stressful, I am relying on emails. My recent purchase required several emails… always promptly answered, always supportive, always extremely helpful, always making me feel valued… PERFECT!

In this commercial landscape of too many options, many international, it is great to have a UK company that shows the rest how it should be done.

Thank you for reading.

23 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

My second (or maybe third) time of…

My second (or maybe third) time of shopping with Lampspares, and I have to say - awesome, brilliant, efficient and knowledgeable. Just the best people to deal with!
I wanted to swap out the "gubbings" in an old vase style lamp, and change it to something newer and more robust. The team at Lampspares advised me what to buy, and what sizes I needed etc. It all arrived within a few days, and my lamp is like new again!
I'm just grateful that they're 100 miles from me, as I suspect I'd be in their warehouse more regularly than is probably healthy! I would love to wander around their Aladdin's Cave of bits & bobs!

20 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Brilliant company - so much help and guidance

Second purchase from this company. Thanks to them and their incredible help and guidance in the form of written instructions and ‘how to’ videos, I was able to make two table lamps from flutes, one for my daughter and one for myself, with absolutely no experience at all.

11 września 2025
Opinia niezależna
Oceniono na 5 z 5

Super Lampspares

Lampspares are truly an excellent company. They have quality items and offer an efficient and relaible service. Their communication and delivery is exceptional. Many thanks Order #200202731

24 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

Terrible company

Terrible company, awful customer service and sell poorly made products.
Would avoid buying from them and save yourself the disappointment.

3 października 2024
Opinia niezależna
Oceniono na 1 z 5

DO NOT BUY FROM THEM.

DO NOT BUY FROM THEM.
Bought twist cable lamp set. Installed. Does not fit ANY lightshade. I have tried lightshades from John Lewis, Dunelm, Laredoubte, Etsy, all with European fitting, but the light fixture has been made too big - it is more than 40mm so none of these fit.
I now have to pay electrician to come to take them down and install something else. Apparently, I should have checked that a standard lightshade fit a standard fitting before installing - perhaps they should check before they sell them?

5 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

A great company...

A great company.... Everything is clearly laid out ,and each part is explained...
You know exactly what your getting and the product range is excellent.
Prompt postage and great customer service.
Whats not to like?.....🙂

17 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

Awesome

Ordered some wiring for my bottle lamp here. Fits perfect. Super good products! Only downside, Dutch customs kept the goods 2 weeks before releasing them to me.. And I had to pay extra because I ordered something from the UK. Today I received everything and made my bottle lamp!

30 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent service

Excellent service. Good prices. Contacted them via email about a purchase and the seller replied very quickly and was very helpful with the info I needed for my project. Spot on! Many thanks.

4 października 2022
Opinia niezależna
Oceniono na 5 z 5

Patient and helpful customer service

The lamp holder of a favourite wooden-based lamp was damaged during a house move and I'd previously struggled to identify the correct parts to repair it. Eve was very patient helping me work out what to order, the delivery arrived faster than expected and I'm delighted that it's now mended and working. Thank you!

13 marca 2022
Opinia niezależna
Oceniono na 1 z 5

bought 3 identical bulbs that aren't identical

Although the product page remains the same the product has changed. they were neutral, now they are warm, no mention of this on the website. I now have 3 bulbs that don't match (2 warm, 1 neutral) and the customer service reply is "buy another" albeit with free shipping, If you had updated your product page with the new photos of the new packaging, it would alert the customer the product has changed as it now clearly states "warm".
My second order number was 2209350, just incase you feel like looking into this properly this time.

UPDATE 09/22
I revisit this review now and have noticed you have published a private email i sent to you. Do you want to run that passed your legal aid? i think thats copyright breach and i didn't agree for you to publish that email.

Just to confirm the refund you offered "we offered a full refund on the 2 lamps we sent you" was based on me returning the bulbs in original packaging, which i could't do as packaging had been discarded. So the only option you offered me was to buy another bulb with free postage which i didn't think was satisfactory.

As for you using words like "ridiculous" and "unreasonable", thats just what people say when they run out of relevant points to make and i think it makes you look a bit silly. But i get it Rich, you have to keep replying to show your doing your upmost to resolve the situation as well as defending your company's reputation. But publishing a private email i sent to you surely has only damaged you reputation, take it down.

23 lutego 2022
Opinia niezależna
Logo Lampspares

Odpowiedź od Lampspares

Hi Fernando, sorry to hear you had a bad customer service experience.
I have taken the time to investigate this and i can see Eve was as helpful as possible.
I can see that the product has changed, and we did fail to reflect this on our website so we will accept that we failed to amend this however now we know we will action this.
I do believe you have missed 1 key piece of information the fact that we offered a full refund on the 2 lamps we sent you as that’s the best we can do in this circumstance.
If we could replace them with the same style, we would of course but we cant so offering a refund was one of the options.
The other option as you have stated was to purchase another lamp with free shipping as a goodwill, so you have 3 of the same lamps so they all look the same.
Both options are all we can offer there is physically nothing more we can do.
Below is a copy of your last comment to us.

************************************************
Hi again,
I do not have the packaging so it really would be easier to take you up on your offer of free postage, but I still don't think that's good enough. I have bought 3 bulbs from you in a short space of time, i shouldn't have to buy another because they don't
match. That's poor customer care, it seems like because the camera wont show the difference between your bulbs, you're not taking this issue seriously although the change in product is documented by the manufacturer. So I have no choice but to vote with my feet and walk out of your online shop (rather disgruntled).

good day
************************************************
The comment “you're not taking this issue seriously” I feel is a bit ridiculous personally.
Also the comment “My second order number was 2209350, just incase you feel like looking into this properly this time.”
Just clearly shows how unreasonable you are towards our customer service staff, I mean how can anyone reason with comments like that?
No matter what we do for you we will always be I the wrong.

Thank you

Richard

Oceniono na 2 z 5

Cheap rubbish sold there!

Antique Brass Ceiling Rose with 10mm Holes and Fixing Plate 6602455

It looks OK, but try installing it and it turns out to be complete rubbish!
At first it all seemed so easy and took five minutes, until I was trying to close the cover and fasten it with the retaining thumb screws, which is virtually impossible because of the way the item was manufactured. After 15 minutes I gave up, removed the installation and put it where it belongs - in the rubbish bin. Cheap, badly designed and poorly manufactured product. Avoid!

8 stycznia 2022
Opinia niezależna
Logo Lampspares

Odpowiedź od Lampspares

Hi,
Thank you for your review and sorry to hear you had a hard time installing the ceiling rose.
These can be fiddly at times but will always go together, these roses are steel pressed in the UK and the thumb screws are solid brass so the quality are far superior compared to our Chinese made counterparts.

The main issue with the roses being slightly tricky to put together is the wiring management if the wires are managed correctly then the rose will fit to the ceiling and align perfectly.

Thanks

lampspares Team

Oceniono na 5 z 5

Spare part rescue

Pull switch failed on one of a pair of wall lights. Prepared myself for the hassle and expense of replacements. Lampspares had EXACTLY the right part for a couple of quid. Very fast delivery and a 10 minute repair put everything right!
Great company. Thanks.

24 września 2021
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej