I waited 32 days for these beautiful pieces, paid them, they showed me tracking that it was delivered to my house and there was nothing. They said that they would fully refund me, but I have never rec... Zobacz więcej
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They are a fraud. Ordered 4 pieces of clothing and they threw in a free bag. I also paid extra 9 dollars for DHL delivery in 3 days, the items never came despite an email saying it was delivered. They... Zobacz więcej
Poor quality, the fabric is super cheap and thing, the stitching is unfinished. The return policy is terrible, basically there is no option to return. This is a cheap company manufacturing poorly mad... Zobacz więcej
Absolutely terrible. Clothing quality very poor, cheap non functioning buckles, poorly sewn and simply cheap material. Nothing like the image on the website. Took over 11weeks to arrive.... and... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Bohemian and Hippie + Spiritual and Yoga Lifestyle Goods - For Nomads, Free Spirits, Yogi's and Meditators - Based in Hawaii - Kismet Collections
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Inni użytkownicy przeglądali również
Wish I had read these reviews before
Wish I had read these reviews before I ordered. My fault. Clothes have a HORRIBLE odor. If washing does not remove it, in the garbage they go. Waste of over $100. Live and learn.
Bad service on the other side of the coin...
My partner is a drop shipper for kismet, the organisation of the team at the company is a joke! They owe my partner over $50 in unpaid merchandise!
If you are thinking about getting your products listed on their site, I urge you to avoid kismet!
l would recommend Kismet to my friends
l would recommend Kismet to my friends, my order came to me quickly and l am very happy with my overalls, just what l ordered from the website. Cute, comfy, cozy and a great fit. One of the items l ordered couldn't be delivered to me and the money was credited back to me within a couple of days (this was over Christmas) all in all l am very happy with my purchase, thank you Kismet!
AWFUL experience!
AWFUL experience. All items received were DAMAGED while other items were cancelled without my knowledge. Customer service was little to no help..a waste of time and money.
Terrible product
Terrible product. When your order eventually comes after months of waiting it will be cheaply made. Don’t buy.
Cheaply made, awful quality.
The quality of this product is awful! It is nothing like the pictures. Don't get sucked in by this scam. They have a lovely looking website but all their clothes are cheaply made in China. Even the fabric smells funny like chemicals. Also a lot of their reviews on this site appear to be bogus. Very disappointed as we spent AU150 dollars including shipping and I can't wear any of it. Please don't waste your money like I did!
An outright scam
An outright scam! Do not buy anything from this company.
The short version is: quality is very poor and you can't return items for a refund.
After months of constant adverts on Facebook and Instagram I decided to buy a set of overalls. Cost in GDP was £28 plus delivery, so not really that cheap to think maybe there is a lack of quality. I researched into the company before buying and saw many 'customers' on Instagram wearing the overalls and which looked nice enough. They obviously send then out for free and pay influencers to post about photos wearing them.
When I received the overalls they were so thin I would need to wear tights underneath to stop my skin showing through the fabric. Not exaggerating when I say the overalls when folded came in a bag no bigger than a pair of socks. So thin.
I emailed to ask to return them for a refund and they said I would need to pay for returns postage to Honolulu - not stated on their website anywhere. Which costs over £10 for a parcel which is absolutely tiny (since they are so thin)
Not sure how to get money back for them without this expensive returns fee under no clearly explained returns policy but looking into consumer rights for the UK.
I ordered 2 products a month ago
I ordered 2 products a month ago. One of them they said they sent it 20 days ago, and they gave me a bogus tracking number. I haven’t heard anything about the 2nd product. Still waiting for both of them
Ok I'm a guy that bought my wife a…
Ok I'm a guy that bought my wife a Christmas present from these guys. Their return policy is a joke, items can only be returned if the item is damaged or has a fault. And you have to pay all shipping for any approved returns.Their one size fits all only works if you have a really small frame. Save your money and avoid this site!
Chinese Switch and Bait SCAMMING Company! Avoid!
Terrible company. This is one of those Chinese companies you read about on buzz feed or all of the parody sites. It’s a scam. Clothing is super cheap and hardly looks like the pictures. I mean SUPER cheap. It smells of odd chemicals. I received one shirt that was torn and had a missing button. And, I never received half of my order. They even gave me fake tracking numbers at one point.
Good luck talking to their customer service team. They try to overdue it with their scripted kindness (all written communication, no phone). They play up the language barrier to act as if they don’t understand. They’ll have you jumping through hoops to get a refund. Spoiler alert: I never did.
Really terrible and expensive lesson for me. Hopefully I can stop as many people as possible from making the same mistake. It really pisses me off when companies knowingly scam customers of their hard earned money.
customer support has been awesome!
customer support has been awesome! I can't wait to get my product in the correct size! highly recommend!
Absolutely terrible.
Absolutely terrible.
Clothing quality very poor, cheap non functioning buckles, poorly sewn and simply cheap material. Nothing like the image on the website.
Took over 11weeks to arrive.... and no warning of this until after purchase.
Definitely do not recommend and will not be buying again from Kismet.
Terrible quality
Terrible quality. Does not look like the picture.. cheap material. And takes months to deliver. Plus if you want a refund you pay for shipping which is more than the actual item.
Great quality product
Great quality product, I love the design and order was received promptly. Also excellent customer service. Highly recommend kismet collections
Poor quality
Poor quality, smells like really cheap produced clothes.
Can't be handmade. Sizes do not fit at all.
Don't make the same misake trusting them.
Big disappointment!
Great product and customer service
Great product and customer service. This company ships from worldwide, yes, but it does an excellent job in all the work that they do. I highly recommend this and will use them again in the future without question.
AMAZING customer service and response!!!
I placed an order for 2 sweaters on the Kismet website and received an email from customer support the next day regarding the postal strike in Canada. Unfortunately they couldn’t give me an exact date for shipping to Canada, so offered a full refund of my order.
I don’t think I have ever received such a quick and supportive response from an online company as I have from Kismet. I truly appreciate their help and constant updates with my refund. I will be a returning customer of Kismet and can’t wait to receive future orders from the company!
They have never disappointment with…
They have never disappointment with anything. Price, product & quality are all always flawless, comfortable & adorable! I get countless compliments on my items from Kimset (all kinds of the items from; my wallet, pants, jumpsuits & shirts!!). There are still so many more products I am dying to purchase & will most definitely be visiting again :)
Excellent Products + Even Better Customer Support!
Customer service at Kismet Collections is top notch. I ordered an item that was the wrong size for me (twice!), and both times customer service responded quickly and efficiently to help get my issue resolved. Because of their amazing products and awesome customer support, I will be returning for many more purchases in the future! Thanks all! :)
I already like the clothes and the…
I already like the clothes and the prices they’re listed for but the best thing about Kizmet Collections is their customer service! Hands down super helpful and kind to interact with. I’ll keep coming back because I know if I’m ever unhappy with an order they’ll bend over backward to make things right. Order with confidence!
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