Love the Kids Pass app. Discounts on days out with the children. Cinema discounts. The shopping cards are also very useful for saving money. It doesn't seem like a lot but quickly adds up. We've sav... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Only used for trial but found that most places was cheaper doing directly via the website. This was during school hols so everywhere had discounts anyway but was better than or only £1 more than kids... Zobacz więcej
Reakcja na opinię
Signed up for a £1, 30 day trial while visiting the UK and saved some money on our short trip away visiting Chester Zoo. Definitely worth it if you live in the UK or visit attractions there regularly,... Zobacz więcej
Would love to see some more local things added but still a fab company and cheap for a year too, already saved on alton towers and the cinema etc
Informacje dotyczące firmy
Napisane przez firmę
A discount pass designed exclusively for families. Nationwide offers including 40% off cinema (7 days a week), holidays, theme parks, restaurants and much more!
Dane kontaktowe
First Floor, Charter House, WA14 1HF, Altrincham, Zjednoczone Królestwo
- 01612448225
- enquiries@kidspass.co.uk
- www.kidspass.co.uk
4,0
Dobra
12 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The offer on flamingo land was amazing
The offer on flamingo land was amazing, using kids pass i saved approx. 150 pounds
30 sierpnia 2026
Excellent savings
Kids Pass saved me £100s in the summer hols... Zoo discounts... Pleasure beach discounts... Waterworld... Cinema. All for £1 trial price. I planned to delete after summer but I'm paying the 4.99 per month as its well worth it!!
26 sierpnia 2026
Very easy to use and redeem vouchers…
Very easy to use and redeem vouchers code. No problem what's ever
31 sierpnia 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Absolutely scammers! Don’t fall into this trap!
Absolutely scammers! Please don’t fall into this! I bought tickets for my kids via Kidspass for Whipsnade zoo, and apparently you don’t qualify for a free return visit if you book via them. And it doesn’t even state that, they keep going on and on about different stories; “it states not valid with promotions and offers” and then he says “but that’s not our website it’s theirs”, b…sh..t! They should have mentioned that buying via Kidspass does not qualify for the free return visit clearly! They literally scam you and then charge you a subscription for that! I ended up paying twice for the Zoo in two weeks time. Absolutely gutted! To save £10.74, I lost £89.50.
Please don’t buy via Kidspass, they’re scammers, don’t fall into this trap like I did. Save your money and buy via Whipsnade zoo website to get a free return visit.
18 sierpnia 2026
Opinia niezależna
Odpowiedź od Kids Pass
Good morning,
Thank you for your review. We’re sorry to hear that you were disappointed with your experience.
We would, however, like to clarify that the free return visit exclusion is clearly communicated before tickets are purchased. When booking the discounted Whipsnade Zoo tickets through Kids Pass, large red text is displayed before purchase stating that these tickets are not valid for the free return visit.
Our team has also responded to you directly and provided screenshots showing exactly where this information is displayed during the booking process.
Kids Pass provides discounted admission to attractions, and some discounted tickets have different terms from tickets purchased directly through an attraction. We always encourage members to review the information and terms shown before purchasing to make sure the ticket is suitable for their plans.
We’re sorry that, on this occasion, the discounted ticket wasn’t the right option for you.
Kind regards,
The Kids Pass Team
Not always cheaper
Not always cheaper, waste of money. Aimed at younger children, every year it’s the same experiences. Cinema tickets are not cheaper even when you get the basic standard seat as get booking fees on top. Waste of money unless you’re going flamingo land or a zoo!
31 sierpnia 2026
Odpowiedź od Kids Pass
Hi, thank you for your feedback. The savings available with a Kids Pass can vary depending on the cinema, location, and the specific showing selected. While some screenings offer a greater saving, others may be closer to the cinema’s direct ticket price.
Please feel free to contact us with the details of the film, cinema, date and showing you selected, and our team will be happy to look into this further for you.
Kind regards,
The Kids Pass Team
Not worth it
30 sierpnia 2026
Odpowiedź od Kids Pass
Good afternoon,
We’re sorry to hear that you don’t feel the membership has been worthwhile. We’d really like the opportunity to help you get the most value from your membership. Please contact our Customer Service team, who will be happy to discuss your experience, provide more information about your membership benefits, and help you make the best use of everything available to you.
Kind regards,
The Kids Pass Team
It's a good app to have and the…
It's a good app to have and the aftercare when you book is amazing
28 sierpnia 2026
Odpowiedź od Kids Pass
Good afternoon,
We’re sorry to hear that you don’t feel the membership has been worthwhile. We’d really like the opportunity to help you get the most value from your membership. Please contact our Customer Service team, who will be happy to discuss your experience, provide more information about your membership benefits, and help you make the best use of everything available to you.
Kind regards,
The Kids Pass Team
I have used it twice so far and had…
I have used it twice so far and had absolutely no issues and really enjoyed it, will definitely recommend it
29 sierpnia 2026
I did cinema one
I did cinema one. And I don’t fill it was any cheaper, then if I booked online through cinema.
29 sierpnia 2026
Odpowiedź od Kids Pass
Hi, thank you for your feedback. The savings available with a Kids Pass can vary depending on the cinema, location, and the specific showing selected. While some screenings offer a greater saving, others may be closer to the cinema’s direct ticket price.
Please feel free to contact us with the details of the film, cinema, date and showing you selected, and our team will be happy to look into this further for you.
Kind regards,
The Kids Pass Team
Falls advertising
Advertise 36 percent of however that was not the case when going the booking
27 sierpnia 2026
Odpowiedź od Kids Pass
Good afternoon,
Thank you for your review. We’re sorry to hear that you were disappointed with the savings you received.
The amount saved can vary depending on the attraction, activity or offer being used, and we always aim to provide a wide range of discounts to help our members save on family days out and entertainment.
If you’d like us to look into your experience or help you find other available savings, please contact our Customer Service Team at hello@kidspass.co.uk and we’ll be happy to assist.
Kind regards,
The Kids Pass Team
The kids had a great time and everyone…
The kids had a great time and everyone was very helpful
29 sierpnia 2026
Poor customer service from kidspass
Required information was not provided at kidspass app which costed me 8GBP. Escalated to kidspass team and they responded that they cant help n this case.
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Dear KidsPass Team,
I am writing to formally log a complaint and request a reimbursement regarding an issue I encountered today while trying to use your platform to book cinema tickets.
Summary of the Issue
App Sign-up: I downloaded and installed the KidsPass app today and paid the £1 fee, activated my membership as well.
Booking Details: I attempted to book 2 film tickets (1 adult and 1 child) to watch Moana at The Light Redhill for today, 27 August at 15:00.
Booking Reference: WG6D6W2
The Problem: According to your instructions and app information, I entered the provided discount/voucher codes into the portal. However, instead of reducing the ticket cost to £0 as expected for standard tickets, the platform prompted me to pay an additional £8.00 (£4.00 per ticket).
As a result, I ended up paying significantly more than anticipated, which defeats the value proposition of using KidsPass. I have attached the booking confirmation and the payment screen showing the £8.00 charge for your reference.
Requested Resolution
Since the voucher terms state that the codes can be exchanged for standard tickets and the app led me to believe the booking would be fully covered, I am requesting a full reimbursement of the £8.00 extra charge (along with a review of my £1 app fee).
I was genuinely excited to use your service and planned to recommend KidsPass to my wider network of family and friends, but this initial experience has been quite disappointing. I look forward to your prompt response and a swift resolution to this matter.
27 sierpnia 2026
Odpowiedź od Kids Pass
Good afternoon,
We’re sorry to hear about the confusion with your cinema booking. Additional charges will only apply where the chosen showing or seating type falls outside what is included with the Kids Pass cinema code. In these cases, the cinema may charge an upgrade fee.
The terms of each cinema offer, including which showings and ticket types the codes are valid for, are available on the offer before purchasing.
We’d be happy to look into this further for you. Please send a copy of your receipt to our Customer Service team, who can investigate the £8 charge and confirm exactly what it relates to.
Kind regards,
The Kids Pass Team
So glad we joined we took our…
So glad we joined we took our grandchildren to twycross zoo and even though the weather wasn't the best we had a fab time and made memories. It was easy to sort everything on line and made savings too thank you 💗
29 sierpnia 2026
Potentially illegal subscription hike
After failing to find many usable discount codes in my area, I looked at the cancellation policy on my account.
It offered 30 days free (no stipulations or conditions). I clicked to find out more and it immediately actioned the free 30 days but with my ongoing monthly payment increased from £3.99 to £4.99 as of October.
No warning, no prior agreement.
I immediately cancelled the pass. I’m pretty sure it’s illegal to increase someone’s subscription without prior warning.
Edit: After cancelling, it’s now given me the option to reactivate the account for £1.49 per month, but it doesn’t say whether this is permanent. Let’s find out, I will report back.
30 sierpnia 2026
Opinia niezależna
Odpowiedź od Kids Pass
Good afternoon,
Thank you for getting in touch and sharing your concerns.
Kids pass is a subscription-based service and we do state this during the sign-up process. In the sign up process, we also advise you of the day that your membership will renew at the full price.
To prevent any future charges, members need to cancel their subscription, which can be done easily at any time through the “My Account” section on our website. Once a cancellation is completed, we always provide a confirmation email along with a reference number to confirm it’s been successfully processed.
Please be assured that we only process payments for active members who have authorised them. After cancellation, no further charges will be made.
If you have any further questions or need more help with your account, our team is here and happy to assist. Please email us on hello@kidspass.co.uk
Kind regards,
The Kids Pass Team
Easy to join and easy to claim…
Easy to join and easy to claim discounts for your chosen activities
26 sierpnia 2026
Picture house didn’t know about it and…
Picture house didn’t know about it and it caused chaos resulting in me paying double
28 sierpnia 2026
Odpowiedź od Kids Pass
Good afternoon,
We’re sorry to hear about the confusion during your visit. Tickets for this offer must be purchased through Kids Pass before visiting the venue, rather than turning up and purchasing tickets on the day. This information is provided within the offer details on Kids Pass. We always recommend checking the offer instructions before visiting to ensure everything goes smoothly.
Kind regards,
The Kids Pass Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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