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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Website was easy to use with super fast delivery! My daughter loves her new kids nav watch. She has been using it for a few weeks - battery life seems fine, she can call and text parents and friends a... Zobacz więcej

Oceniono na 5 z 5

From start to finish the process was simple to order the Kidsnav watch. Delivered very quickly and well packaged. My 10 year old son loves his new watch as it gives him the freedom of contacting... Zobacz więcej

Oceniono na 3 z 5

Website states "Chat – Click here to send a text message, or audio message to the watch. If you have two or more KiDSnav watches, you can have a group chat, so your family is always connected". T... Zobacz więcej

Oceniono na 5 z 5

We've had this watch for our daughter (age 8 when we got it) and its been amazing - gives her a sense of independence, while giving us peace of mind that we can contact her and know where she is. High... Zobacz więcej

Informacje dotyczące firmy

  1. Producent zegarków
  2. Sklep z telefonami komórkowymi
  3. Dostawca urządzeń telekomunikacyjnych
  4. Sklep z zegarkami

Napisane przez firmę

KiDSnav is the UK’s original kids GPS watch manufacturer. Our watches are trusted by over 500,000 parents (and counting!). Our award winning smartwatch business was established in 2019. We’re a family run company that offer the most advanced children’s tracking watch on the market. Not only do our watches track your child in real time, you’re also able to send them text messages, video call and many other features! Our watches are supplied with a warranty and on-going support from our dedicated customer service team. We also offer a no quibble 30 days returns period should (in the rare case) our product does not meet your requirement. Please be careful of cheap imitation watches online and purchase through us, an established UK kids watch manufacturer.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

633 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

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Jak firma korzysta z Trustpilot

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Our son has had his watch for over a…

Our son has had his watch for over a year now. He loves it. He has himself in a routine everyday now where makes sure it’s charged and wears it every day. We like as it allows us to keep in contact with him whilst he is walking to friends or to the shops. It’s also good to be able to see where he is when he is out through the app. The fact he can only call the numbers we enter into his watch is a big positive too.

9 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Two years and still used daily

We’ve been using our KidsNav watch for two years now (still used daily) and it has given me peace of mind that I can stay in contact with my daughter when she’s playing with friends. She loves to send me a wee voice update of where she is, and I can give a call easily to check in with her. The location accuracy is great, she only plays within our street but I can pinpoint exactly where she is.
We were so confident in the functionality we even took the watch on holiday with us to the Canary Islands and used it when visiting busy markets just in case.
I’ve recommended the watch to neighbours and friends, all the kids seem to love it too!

8 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Perfect before they get to mobile phone age

My daughter absolutely loves her watch. She's 9 so at the age of wanting a mobile phone and me not being comfortable with her having one due to social media and the fact kids have their phones glued to their hands! This is a perfect alternative,let's her call and text her friends but without the social media. Especially great during school holidays when she misses her friends.

5 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Kidsnav / godsend

We purchased this for our daughter who has additional needs. She would not be safe with a mobile phone as she is too Vulnerable and we would worry that she would lose it.
She constantly runs off and we have to go looking for her and often find her at strangers homes. She has no sense of stranger danger or road sense. We bought the watch as it can be linked to an app on our phones and we can track her, this gives her some independence and helps to build our trust, we can set safety zones so that it she stays out of the areaw we know she is safe it alerts our phones. This watch isn't all about safety there are games and educational activities also and our daughter loves these too, she feels very grown up when she wears It and puts her after school club activities in her calender so she kno s what her schedule is that day! It has a call feature so she can call us if she needs to and we can call her too. We can also control what numbers she has on the phone. So far it has been a great purchase, well worth the money

17 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Great watch

Our child loves this watch & the choice of watch straps too. It is easy for them to use giving them some independence and offering them some security too.
Would definitely recommend this watch.
Customer service is great when needing advice and purchasing accessories.
Would strongly recommend the screen protector to go with the watch.

5 sierpnia 2024
Opinia niezależna
Oceniono na 4 z 5

Ordered 2 Edge watches for my twins.

Ordered 2 Edge watches for my twins.
Good functions and user friendly.
Giving 4 stars because it can be a bit slower to update location and needs refreshed a few times.
Not sure if it’s the watch or signal with GPRS.

Have recommended to a few other parents now and all happy with their purchase.

Good customer service, quick to reply.

4 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

This watch has been the best gift we’ve…

This watch has been the best gift we’ve given our daughter as it’s given her freedom to play out with her friends in a large area as we can always get hold of her or see where she is. She’s had the watch for over 2 years now.
She loves using her KiDSnav and we rate this product so much we’ve recommended it to loads of parents of her friends over 10 kids now have them and all enjoy the freedom of playing out in a rural setting.

4 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

We have purchased 2

We purchased 2 watches for our boys. They are fantastic. Gives us peace of mind knowing we can contact then (and vice versa), we can see where they are on the app map. Fully recommend to all parents.

3 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Great!

This has been a great purchase - the watch has lots of great functions and gives me peace of mind when my daughter is out playing with friends. The watch itself looks good and is sturdy. Would recommend!

1 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Great idea,great watch!

I purchased one of these watches 2 years ago for at the time for my 6 year old daughter for being able to be in contact with her when she went out to play.
It’s a great watch for phoning her and her phoning us and she knows if she goes out to play she has to put her watch on first.
The gps isn’t always the best but it’s more the calling feature I’m interested in.
The gps can take a while to catch up.
The only issue I have had is my daughter got her watch wet when having a water fight so that’s the only down side is it’s not fully waterproof only splash proof so we had to Purchase another watch.
I will definitely be purchasing another of these watches for when my other daughter gets to the age of being allowed out and about herself.

1 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Great experience

Great experience, watch does everything it says. My little girl is 9 and love the freedom it gives her with the safety still on.
Customer service has always been amazing and I recommended to many friends which now also have the watch for their children.

1 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Great Customer Service

My son’s watch is a great investment - he loves it & I am so pleased with the independence it gives him & the security it offers myself. I recently had to contact the company through their on line web form - their replies were quick, helpful & concise! Well done & thank you!

29 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Great first mobile for kids

Speedy delivery of the product and excellent customer service via email.
We own 2 watches and my children enjoy sending and receiving voice messages via the app with their parents when they’re on play dates.
We had issues with SIM card and then one device being undetected on the app but all quickly resolved with a few emails to customer services.
Would recommend purchasing screen protectors.

1 września 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent watch

Excellent watch! Has been perfect for my daughter as a way of keeping in touch with us & being able to track her without having to get her a phone (yet!) 😀

29 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

Sending back

Sending back. Unfortunately when the watch is taken into Buildings it shows as being in China. I contacted customer services but was told to reset Wi-Fi! I have NO control of other people’s Wi-Fi. Very disappointing customer service experience.
In response, to confirm I have in fact been in touch and I just get robot replies of resetting MY router!

29 lipca 2024
Opinia niezależna
Logo KiDSnav

Odpowiedź od KiDSnav

Hi, thanks for your review. This is dissapointing as you haven't given us a chance to fully investigate the issue. You are of course welcome to send the watch back for a refund. It sounds like a faulty unit and could simply be replaced.

The watches don't connect to other WiFi. I believe you're mixing up home WiFi and WiFi positioning.

We will refund you once the watch is back and sorry for any inconvience.

Kind regards

Helen

EDIT TO YOUR REPLY: We've sent one email to you asking if you could reset your WiFi router. We don't send 'robot' replies. The email lists what you need to do. If that didnt' resolve the issue, there is other things we could try, but as requested, please post the watch back and you'll be refunded once it's back with us. Many thanks

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