Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Your return request was sent and is being reviewed. We'll email you once it's been completed. 30 Mar It's now 13th April. No reply to my email last week either. Appalling customer service.

Oceniono na 5 z 5

Bought these for someone with Parkinson’s, the leak proof lid and straw do the job perfectly but are much more attractive to carry round than the disability equipment company offerings. They’re used i... Zobacz więcej

Oceniono na 5 z 5

We absolutely love our Keep Cups! Each of us in the family has one, and they’ve quickly become a part of our everyday routine. Not only are they a joy to use, but I also love what they stand for—makin... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

So I got a KeepCup Traveller Light for my birthday and loved it. The material is amazing and feels really nice as well as the hole to sip out of not being to big so you don't get too much hot drink at... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z towarami australijskimi
  2. Sklep z dodatkami
  3. Sklep z meblami kuchennymi

Informacje o KeepCup

Napisane przez firmę

KeepCup is the world's first barista standard reusable cup that has grown to define an entire reuse category.
There is a range of reusable cups, travel mugs and bottles in an array of colours and sizes to choose from.

Made to be loved and looked after.
Buy one, waste none.
Explore the range below



REUSABLE CUPS
TRAVEL MUGS
COLD CUPS
BOTTLES
REPLACEMENT PARTS
KEEPCUP CARE

Subscribe for 10% off your first order.

Join KeepCup reusers around the world who divert millions of single-use coffee cups and bottles from landfill every year.

Enter your details to access the discount.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 73% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Personalised Brew…

Love that you can personalise your cup by choosing your own colours. Everyone in the family has their own unique version. We take them whenever we travel.

26 kwietnia 2025
Oceniono na 5 z 5

Robust, colourful, practical, easy to clean, spares available

**Key Features:**
- Robust construction
- Fun color options
- Practical design that is secure but opens fairly easily
- Spare parts available for most items
- Maintains desired temperature
- Easy to clean without a dishwasher (which is rare!)

I had an early KeepCup about ten years ago, but eventually, the seal on the lid wore out. However, since they are one of the few companies that offer spare parts, my partner and I decided to give them another chance, and I'm glad we did! The design has improved tremendously.

I have the teal stainless steel cup with a straw. It keeps drinks cold, is reasonably leak-proof, and the lid is secure enough that while I wouldn’t want to toss it in a bag, if it were knocked over on a desk, it wouldn’t spill. It’s fantastic and doesn’t advertise a high street coffee company for free.

My partner has a bright pink stainless steel cup with a screw-on lid. I can shake it upside down and nothing comes out—perfect for travel. It also fits in the car’s cup holder, which is great when she’s on the go for work.

The commuter cup keeps drinks hot for quite a while, so you might want to let your beverage cool to a drinkable temperature before putting on the lid if you plan to drink it soon after.

Cleaning is easy without a dishwasher. Many mugs have tiny nooks and crannies that make them difficult to clean by hand, but that’s not the case with these cups.

26 kwietnia 2025
Oceniono na 5 z 5

A great reusable cup

A great reusable cup. The new lid is a huge improvement on the old one that had too many parts that needed cleaning.
Definitely recommended.

17 kwietnia 2025
Oceniono na 1 z 5

Coffee stained the mug so much it…

Coffee stained the mug so much it couldn't be cleaned. Pretty crazy for a.... Coffee mug

16 kwietnia 2025
Logo KeepCup

Odpowiedź od KeepCup

Hi,

I'm sorry to hear that your cup has become stained — that does sound frustrating.

We’d love the chance to help further. Please email our customer service team at hello@keepcup.com, and we’ll do our best to assist you with this issue.

Kind regards,
KeepCup team

Oceniono na 2 z 5

I bought a cup of Keep Cup in a coffee…

I bought a cup of Keep Cup in a coffee shop in Vienna. I thought was really cute, I mean, the aesthetic it is completely beautiful and I liked the idea of re-usable cup!

But unfortunately the cover on the top leak all the time, every time I make my matcha or coffee to take away I must to take it straight and on my hand otherwise if I put it in my bag or something were it can move, leak all over. So i use it at home. A little bit disappointed about it as I wanted the cup for to go.

14 listopada 2024
Opinia niezależna
Logo KeepCup

Odpowiedź od KeepCup

Hi Dana,

We’re sorry to hear you were disappointed with your cup. Our Original and Brew cups are designed to be splashproof rather than leakproof — perfect for sipping on the go, but not for storing in a bag or tipping upside down.

If you’re after a cup that’s fully leakproof, we’d recommend checking out our Commuter or Traveller ranges — both are designed to seal completely and are safe to throw in a bag.

Kind regards,
The KeepCup Team

Oceniono na 1 z 5

It is very bad quality and busted when…

It is very bad quality and busted when I had my first drink do not buy

13 lutego 2025
Opinia niezależna
Logo KeepCup

Odpowiedź od KeepCup

Hi,

That’s definitely not the experience we want for anyone using our cups, and we really appreciate you taking the time to share your feedback. Please contact our customer care team at hello@keepcup.com so they can assist you with your cup.

Kind regards,
KeepCup Team

Oceniono na 3 z 5

Could do better

I really like the colour and how the coffee flows our, just like a cup. What I don’t like about it is how easily the rubber ring in the lid cracked with barely two uses.

14 kwietnia 2025
Oceniono na 5 z 5

Love the keep cup!

It was quick and easy to order and I just love it (although the postage was quite expensive) so it is a shame there are no NZ shops that stock them.

10 kwietnia 2025
Oceniono na 5 z 5

I adore my keep cup

I adore my keep cup! I use it every day and have given many to friends. When ever I get a coffee to take away, the barista almost always asks where I got it. Great function, great look and great replaceable parts! Such a good choice for the planet!

9 kwietnia 2025
Oceniono na 2 z 5

Not leak proof

Bought 2 commuter cups and helix bottle attachment. However both cups leak and so does the bottle when attached. Very disappointed as love the colours and idea of converting to a bottle to save space in my work bag. Unfortunately not leak proof so wouldn’t recommend.

7 maja 2025
Opinia niezależna
Logo KeepCup

Odpowiedź od KeepCup

Hi Chloe,

That’s definitely not the experience we want for anyone using our cups, and we really appreciate you taking the time to share your feedback. Please contact our customer care team at hello@keepcup.com so they can assist you with your cup.

Kind regards,
KeepCup Team

Oceniono na 2 z 5

I ordered a replacement ring for a…

I ordered a replacement ring for a medium sized cup. The postage for that was a crazy price. Perhaps you could make adjustments to your postage costs when sending such a small item.

8 kwietnia 2025
Logo KeepCup

Odpowiedź od KeepCup

Hi Namita,

We appreciate your feedback, the price reflects a real cost to the business. It is a challenging proposition to supply low-volume, low-cost parts.

There is a cost to logistics and inventory management. The part must be made, delivered, stored, picked, packed and shipped. It takes the same time to pick a part as a full product.

We understand your frustration, but you will appreciate that as a buy once, buy well small business, we need to recover our costs in shipping replacement parts.

Kind regards,
KeepCup Team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej