Your return request was sent and is being reviewed. We'll email you once it's been completed. 30 Mar It's now 13th April. No reply to my email last week either. Appalling customer service.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Bought these for someone with Parkinson’s, the leak proof lid and straw do the job perfectly but are much more attractive to carry round than the disability equipment company offerings. They’re used i... Zobacz więcej
We absolutely love our Keep Cups! Each of us in the family has one, and they’ve quickly become a part of our everyday routine. Not only are they a joy to use, but I also love what they stand for—makin... Zobacz więcej
Reakcja na opinię
So I got a KeepCup Traveller Light for my birthday and loved it. The material is amazing and feels really nice as well as the hole to sip out of not being to big so you don't get too much hot drink at... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje o KeepCup
Napisane przez firmę
There is a range of reusable cups, travel mugs and bottles in an array of colours and sizes to choose from. Made to be loved and looked after.
Buy one, waste none.
Explore the range below
Subscribe for 10% off your first order.
Enter your details to access the discount.
Dane kontaktowe
71 Noone Street, 3068, Clifton Hill, Australia
- 03 8417 1100
- hello@keepcup.com
- www.keepcup.com
Odpowiada na 73% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Enorm blij met mijn aankoop
Enorm blij met mijn aankoop. Nu al dagelijks onderdeel van mijn ochtendroutine.
They’re okay.
I love the look of these, and what they stand for, but overall not impressed. They don’t keep drinks hot and for spending nearly £70 on two I’d expect them to be a bit better. Customer service wasn’t great either.
They are nice colours and designs and they serve a purpose, but not much difference in a normal cup for retaining heat.
The one I bought was defective and…
The one I bought was defective and leaked coffee all over me when tried to drink. There was a little bump on the lip of the cup that broke the seal to the lid. Their warranty process is excessive and a waste of my time for a cup.

Odpowiedź od KeepCup
All in all, recommend!
I really love the products of keep cup, especially the glass coffee cups. After having the glass bamboo cup for over 6 years (a beloved souvenir from a trip to Australia) it accidentally broke because improper storage between other dishes. Besides this personal mistake it's such a durable and easily washable reusable cup, that looks aesthetically so pleasing and what I especially love is that it's glass because it doesn't keep any previous tastes of drinks. Also customer support is great, really friendly and providing solutions quickly. Keep cup is one of the brands especially also within sustainability matters I really love supporting. Also loved the minimalist and practical packaging the cups arrive! All in all, recommend!
Spill-proof but not insulated
Good spill-proof cup, however, it does not keep your drink cold for very long. I fill it with iced coffee in the morning and within 1-2 hours the ice is melted and my coffee is watered down.

Odpowiedź od KeepCup
The customer service is very helpful
The customer service is very helpful. They answer questions so you can make the best selection for you.
Can't rate highly enough
A great company, doing great work. Really good customer service when I contacted them with a query.
The bottle/cup is just want I wanted
The bottle/cup is just want I wanted, I love it. Arrived timely and well packaged!
The product is good
The product is good. However, I lost my lid and had to pay for two parts of a lid which was expensive. Plus shipping. Makes sure you do not lose the top.
Bought newly launched bowl .. perfect!
Bought newly launched bowl. Kept strawberries fresh and seal prevented leakages. Washed in top of dishwasher with no problems. Bought in natural colour and might be tempted to go brighter next time too to match my keep cup!
Perfect!
If you’re looking for something modestly sized (bc I’m tired of thousand ounce coffee tumblers), reminds you of a Starbucks Tall, and does a good job of keeping your drink hot, this is for you.
Good quality of the glasses
Good quality of the glasses, but the price is a bit expensive.
my wife absolutely loves her new cup
Helpful staff
The website was not clear on which replacement lid to order for my original plastic cup. The type shown for a plastic cup did not match what I had. The person I spoke with via chat helped confirm that the part I ordered would match what I had and fit my cup. Since about half the cost was shipping, this was appreciated greatly.
Purchased a Go Bowl
Purchased a Go Bowl for fruit salads and yo chi. Easy to use and leak resistant. Really satisfied with the purchase.
What made my experience great was the…
What made my experience great was the quality of the service, the cup was token with great care when being delivered. Also the website is so easy and secure. And the cup is amazing
The fit of replacement lids and…
The fit of replacement lids and closures was perfect and the colours were great.
I strongly recommend these products
I strongly recommend these products: the traveller one plus the glass one, I am so proud of my purchase :-)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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