John Clark Motor Group - John Clark Škoda Dundee Recenzje 

206
Wynik TrustScore: 4.5 na 5

4,4

11 Broomhill Road,, Dunsinane Industrial Estate, DD2 3WT Dundee, Scotland, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Buying a Karoq. Really appreciated the courtesy and welcome when we arrived. The sales exec Lewis Michie was very professional and answered all our questions and dispelled any doubts we had.After th... Zobacz więcej

Oceniono na 5 z 5

Began our 'new car' journey here, in mid August. Left the showroom with a new car,mid September. Very much a (hands off) approach by the sales team, allowing us lots of time to wander about and... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Firstly the car was exactly what we were looking for, looked at cheaper alternatives but after minimal checks not happy with history. Kerry was spot on not pushy very informative and made the effo... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Helpful and made it a relatively relaxed process to test drive and purchase a used car. This did influence my decision to choose John Clark Skoda Dundee. Included a spare wheel set which i had asked a... Zobacz więcej


Informacje dotyczące firmy

  1. Salon samochodowy
  2. Stacja kontroli samochodów
  3. Naprawa samochodu
  4. Naprawa samochodów
  5. Sprzedawca motocykli
  6. Komis samochodowy

Napisane przez firmę

John Clark Škoda Dundee, part of John Clark Motor Group, have years of experience in delivering high quality Škoda sales and servicing, combined with unrivalled customer service. View our full range of the latest new Škoda vehicles and our friendly staff will organise a test drive for you in the car of your choice. We are also on hand to talk you through our range of straight-forward finance offers at a budget that suits you. Plus, we have a full range of Approved Used cars available, constantly being updated so you receive the best deals and prices. Not only do we specialise in the sale of new and used Škoda cars, our customers can take advantage of our inclusive range of aftersales and car servicing options, guaranteeing that your new or used Škoda remains in as good condition as the day you drove away from John Clark Škoda Dundee. Visit our showroom in Scotland and take advantage of incredible deals on new and used cars, aftersales services and repairs.

John Clark Motor Group

Napisane przez firmę

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Dane kontaktowe

  • 11 Broomhill Road,, Dunsinane Industrial Estate, DD2 3WT, Dundee, Scotland, Zjednoczone Królestwo

  • 01382 619200

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

206 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(206)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2077

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Steve rogers and the rest of the staff…

Steve rogers and the rest of the staff I spoke to gave me a great deal of time

2 listopada 2024
Logo John Clark Motor Group - John Clark Škoda Dundee

Odpowiedź od John Clark Motor Group - John Clark Škoda Dundee

Good Afternoon, Allan.

Many thanks for your review and feedback, which I will ensure is passed on to Steve and the management team at SKODA Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Oceniono na 5 z 5

Great care and support

Great care and support. Kept their commitments and provided a car in perfect condition, at a fare price

27 października 2024
Opinia niezależna
Logo John Clark Motor Group - John Clark Škoda Dundee

Odpowiedź od John Clark Motor Group - John Clark Škoda Dundee

Good Morning Sarah,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

Oceniono na 5 z 5

Honest and easy service

Easy, fast, friendly and straight forward

23 października 2024
Logo John Clark Motor Group - John Clark Škoda Dundee

Odpowiedź od John Clark Motor Group - John Clark Škoda Dundee

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Oceniono na 2 z 5

Could someone answer the phone?

Could someone answer the phone?

17 września 2024
Opinia niezależna
Logo John Clark Motor Group - John Clark Škoda Dundee

Odpowiedź od John Clark Motor Group - John Clark Škoda Dundee

Hi Stephen,

Thank you for taking the time to leave us a review. We are disappointed to hear that you were struggling to get through to a member of staff when you were calling. We hope you managed to speak to someone in the end.

Kind regards,

Kate

Oceniono na 5 z 5

Carried out the service efficiently and…

Carried out the service efficiently and to a great standard. Additional work was also done as requested.
I took car in a day late, but they still fitted it in to their busy schedule.

25 lipca 2024
Logo John Clark Motor Group - John Clark Škoda Dundee

Odpowiedź od John Clark Motor Group - John Clark Škoda Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

Oceniono na 5 z 5

Everything went well.

22 czerwca 2024
Logo John Clark Motor Group - John Clark Škoda Dundee

Odpowiedź od John Clark Motor Group - John Clark Škoda Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

Oceniono na 4 z 5

Everything went well

Everything went well. All information explained was good. Only 1 small issue I had to chase up.

24 maja 2024
Logo John Clark Motor Group - John Clark Škoda Dundee

Odpowiedź od John Clark Motor Group - John Clark Škoda Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

Oceniono na 5 z 5

Great experience would highly recommend!

I recently had the pleasure of purchasing my new car from Joe, this was the second car we have purchased from the dealership and Joe. My partner and I couldn't be happier with the entire experience! His knowledge about the different car models and features was truly impressive, and he patiently answered all of my questions (considering we had a small child with us too!) ensuring that I felt confident in my decision. I highly recommend Joe to anyone in search of a seamless and enjoyable car-buying experience.

26 maja 2024
Opinia niezależna
Logo John Clark Motor Group - John Clark Škoda Dundee

Odpowiedź od John Clark Motor Group - John Clark Škoda Dundee

Good Morning Caroline,

Many thanks for your review and feedback, which I will ensure is passed on to Joe and the management team at the dealership.

We are delighted that your experience has been a positive one.

Kind Regards,

Rachel

Oceniono na 5 z 5

New Car

We recently bought a car through Alistair. He was amazing from start to finish and couldn’t have been more helpful! Would defintely come back to this garage in the future.

25 maja 2024
Opinia niezależna
Logo John Clark Motor Group - John Clark Škoda Dundee

Odpowiedź od John Clark Motor Group - John Clark Škoda Dundee

Good Morning Suzanne,

Many thanks for your review and feedback, which I will ensure is passed on to Alistair the team at SKODA Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Oceniono na 5 z 5

Had an excellent experience…

Had an excellent experience for my car's first service. I appreciated the pick up and drop off service.
I was sent a video explaining how the service went.
Really good customer service.

13 maja 2024
Logo John Clark Motor Group - John Clark Škoda Dundee

Odpowiedź od John Clark Motor Group - John Clark Škoda Dundee

Good Morning Kenneth,

Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Oceniono na 4 z 5

Hassle free 2nd time round

Hassle free 2nd time round. Had not confirmed my 1st service on their computer due to a fault at their end. Apologised and I accepted wS a computer glitch.

8 maja 2024
Logo John Clark Motor Group - John Clark Škoda Dundee

Odpowiedź od John Clark Motor Group - John Clark Škoda Dundee

Good Morning Derek,

Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Oceniono na 3 z 5

Recall

You had my car from 10:00 until 16:45 for the recall.
This included a complimentary valet which was not done yet the completion paperwork listed it as being carried out, therefore can only give you 3 stars instead of 5 stars.

17 kwietnia 2024
Logo John Clark Motor Group - John Clark Škoda Dundee

Odpowiedź od John Clark Motor Group - John Clark Škoda Dundee

Dear Mr Moreton,

Thank you for taking the time to provide us with your feedback. I am so sorry to hear that your complimentary valet was missed. This is not the service we strive to provide and we would love for you to pop in for a coffee at your earliest convenience and we will get your valet sorted. It will take approximately an hour so if you are happy with this if you drop myself an email at kate.lyttle@john-clark.co.uk with your preferred day we will get this all sorted for you.

Apologies again,
Kind regards,
Kate
John Clark Motor Group

Oceniono na 5 z 5

Great service from the dealer

Great service from the dealer. Major service carried out at a fair price and car returned completely valeted. Thank you.

15 kwietnia 2024
Logo John Clark Motor Group - John Clark Škoda Dundee

Odpowiedź od John Clark Motor Group - John Clark Škoda Dundee

Good Morning William,

Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Oceniono na 2 z 5

Not good at explaining additional packages

Added packages not explained how these work I’m now £185 out of pocket thanks for nothing

9 kwietnia 2024
Logo John Clark Motor Group - John Clark Škoda Dundee

Odpowiedź od John Clark Motor Group - John Clark Škoda Dundee

Hi Katherine,

Thank you for taking the time to leave us a review. Feedback be it good or bad is important to our business and something we do take onboard. In this circumstance, it is very disappointing to hear that your experience was not more of a positive one - this is not the standard of ser vice we strive to provide and I would like to apologise on behalf of the team.

To this end, I have passed your feedback to our Management Team for review.

Kind regards,
Kate

Oceniono na 4 z 5

Return visit required

Part required to fully complete recall on back order - means a second visit will be required

17 kwietnia 2024
Logo John Clark Motor Group - John Clark Škoda Dundee

Odpowiedź od John Clark Motor Group - John Clark Škoda Dundee

Good Morning Bill,

Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Oceniono na 5 z 5

Very professional

Very professional, helpful and friendly. Kept me updated at all times. Salesman made the whole experience very easy.

3 kwietnia 2024
Logo John Clark Motor Group - John Clark Škoda Dundee

Odpowiedź od John Clark Motor Group - John Clark Škoda Dundee

Good Morning William,

Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Oceniono na 5 z 5

Another Very Pleasing Experience

As always everything carried out with the utmost efficiency and courtesy

21 marca 2024
Logo John Clark Motor Group - John Clark Škoda Dundee

Odpowiedź od John Clark Motor Group - John Clark Škoda Dundee

Good Morning Chris,

Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Oceniono na 5 z 5

Recently bought a used car

Recently bought a used car. Beth was very helpful and accommodating, answered all our queries and made the process efficient.

4 marca 2024
Opinia niezależna
Logo John Clark Motor Group - John Clark Škoda Dundee

Odpowiedź od John Clark Motor Group - John Clark Škoda Dundee

Good Morning Katharine,

Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Oceniono na 5 z 5

Fantastic experience

Had a fantastic experience with Beth who sold me my seat ateca, she made sure everything went smoothly and all my needs were met, couldn’t of asked for a better experience, would highly recommend

1 lutego 2024
Opinia niezależna
Logo John Clark Motor Group - John Clark Škoda Dundee

Odpowiedź od John Clark Motor Group - John Clark Škoda Dundee

Good Morning Morgan,

Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Oceniono na 5 z 5
Logo John Clark Motor Group - John Clark Škoda Dundee

Odpowiedź od John Clark Motor Group - John Clark Škoda Dundee

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

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