Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The staff were polite, courteous, and professional. They went above and beyond to help me, taking away a great deal of stress and making a difficult situation much easier to manage. Thank you for you... Zobacz więcej

Oceniono na 1 z 5

After several questions and replies about some of their products I would advise everybody not to purchase any electrical products from them. They only give you a 12 month warranty and then they will... Zobacz więcej

Oceniono na 5 z 5

Purchased four NuYou Body Brushes (Battery-Operated) & replacement heads for Christmas gifts. Unable to rate the product now...but...lovely looking product, everyone deserves a pamper! From ordering... Zobacz więcej

Oceniono na 5 z 5

Easy ordering system, quick delivery and good notification. I ordered 2 pill o pads for my husband and myself. They can be used in 3 different ways and make using our tablets comfortable. Would reccom... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z wyposażeniem domowym
  2. również w kategorii:
  3. Sklep AGD
  4. Sklep z kosmetykami
  5. Sklep z podarunkami
  6. Sklep z przyborami kuchennymi
  7. Sklep ze sprzętem do ćwiczeń

O JML

Napisane przez firmę

DISCOVERING GREAT IDEAS FOR OF 30 YEARS

We love discovering new ideas at JML and, for over three decades, our passion has been seeking out clever ideas to solve some of life’s little problems.

Founded in 1986 by John Mills, JML was run from the basement of his family house in Camden. Today, JML is still a family-owned and run business, with the same guiding principles of quality, value, and innovation that we had when we launched our first product, as we have now with over 2000 products sold across 50 countries, worldwide.

Our team of product developers search the globe for great ideas and creative solutions. From problem-solving gadgets to time-saving tools, our products help make everyday tasks, in and around the home, easier. All our products are rigorously tried, tested and developed in the UK to ensure they meet our exacting standards and surpass all British safety regulations and compliance standards.

From clever cookware and speedy-cleaning equipment to smart storage ideas and beauty hacks – we’ve got a product that is sure to surprise and delight anyone. And, with around 12,000 points of purchase across the UK, you can find some of our most popular products in your local Asda, Boots, Tesco, Wilko and Robert Dyas, as well as in many more stockists up and down the country's high streets and retail parks. Sold alongside our iconic video screen demonstration stands, JML products have been loved and trusted by retailers and shoppers alike for over 30 years.

Whether you shop with us in-store, on JMLdirect.com, or via our pioneering home-shopping channel and infomercials, we’re confident you’ll love your JML product. So much so, all our products are backed with a 30-day, no-quibble, money-back guarantee. If you don't love the product as much as we do, we'll give you your money back, no questions asked. What’s more, for peace of mind, all our products come with a one-year warranty.

Customer satisfaction is at the core of what we do. From finding products we think you’ll love, to helping answer your questions and resolving your problems, we're dedicated to offering superb service. It's one of the many reasons we have gained such a loyal customer following over the years and why we are still here today.

Our UK-based customer care team are on-hand 24/7 to help with customer queries. The nice ladies and gentlemen, (no automated call centres or bots here) in our South Shields' Contact and Distribution Centre, know our products inside out and they love a good chat too so if you need us, we are always here to help make shopping with JML, and using our products, as easy as possible.

We hope you enjoy shopping with us.

 

Shop Now: Kitchen | Health & Beauty | Home & DIY| Pets | Gift Ideas | Offers | 

 


Contact

  • Customer.Service@jmlgroup.co.uk
  • Freephone 0808 206 0600
  • JML Customer Services
    • Unit 1 East Side
      Port Of Tyne
      Tyne Dock
      South Shields
      Tyne & Wear

      NE33 5SP

 


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

15 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 18% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(15 166)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 868

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

Zen feet mat WEAR SOCKS DONT PUT BARE…

Zen feet mat WEAR SOCKS DONT PUT BARE FEET ON mat it feels like a shock with bare feet it feels like a massager with socks on hope this helps don’t use if you have pacemaker hip replacement heart condition epilepsy etc basically not for anyone who could be hurt with a electric pulse in multiple settings like a abb trainer belt same thing but for your feet

16 sierpnia 2026
Opinia niezależna
Oceniono na 4 z 5

So far so good.

My last purchase was two chirping birds for my cats, they both love them. I have also purchased an insect zapper so far I have zapped no insects. Delivery has been good.

17 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

Magic stitch hand sewing machine

Magic stitch hand sewing machine, Avoid wasting money on this thing firstly the needle doesn't lift high enough then even with a proper power supply it doesn't have enough power to sew two pieces of thin plain cloth togather, it will however stitch a line on a bit of A4 paper if that's all you need lol 👎

10 sierpnia 2026
Opinia niezależna
Oceniono na 4 z 5

I bought a Rotorazer Garden Multi Tool…

I bought a Rotorazer Garden Multi Tool Pro i saw it on QVC and it was from JML because it was cordless, mower, trimmer,and edger and the price was right for me. I got my Son to try it out for me and we had a problem because we could not order extra Grass cutting wires which we needed for cutting grass.

6 sierpnia 2026
Opinia niezależna
Oceniono na 3 z 5

Door net to stop flies

Door net to stop flies, insects and so on, not that great. Curtain net of good quality but the fixing tape, Velcro absolutely useless. Would not reconmend this to anyone.

12 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

I did not receive my parcel

I did not receive my parcel,
I paid for next day delivery, and I have never received it ,
when I telephoned them to ask why, I was told oh it will come the delivery people must have a reason,
I was given £4-00 refund, for the next day delivery delay, but I paid £6-00 for my delivery, I then asked if I could cancel my parcel, and have a refund, I am still waiting for nearly 2-weeks later, I do know that this company have received my parcel back because I have been told by the delivery company , when none of this is my fault why have they not given my refund sooner ,
I am not very happy, and do not understand the delay,

5 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

Ordering and payment was ok but the…

Ordering and payment was ok but the delivery was rubbish. It took 3 attempts to even find my house. Which should have been a doddle as I live on a busy Rd into Birmingham. Then my order was split into 2 and DHL temporarily lost one of the parcels then when it did arrive half the contents were missing as the box was split open. I will never buy from these people again as they don't care a bit once they have your cash. And I'm still waiting for the missing parts. All in all a very bad experience

10 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Easy to order

Easy to order, good communication, fast delivery.
Good quality goods at reasonable prices.
The bifocal sun glasses are 1st class will be ordering a spare pair.

5 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

To be honest

To be honest, its an instument of torture, ive never felt anythng so painful that is supposed to help you relax, its comical really, but definately not for me

5 sierpnia 2026
Opinia niezależna
Oceniono na 2 z 5

The Rotorazer didn't work properly

The Rotorazer didn't work properly. No joy from JML. Told me to send it back by cheapest 2nd class postage. However, Post office said it was too big for 2nd class, it would have to go by parcelforce. Cost me £13.60 to return an item costing £69.!

30 lipca 2026
Opinia niezależna
Oceniono na 3 z 5

disppointed

I expected 3 pair of glasses as per the TV advert. only 2 arrived so I feel a bit cheated.

10 sierpnia 2026
Opinia niezależna
Logo JML

Odpowiedź od JML

Thank you for your review and I apologise for any inconvenience caused whilst placing an order online.
To qualify for the 3 for 2 offer, you would need to place 3 items into your basket then the discount is applied at checkout.
To arrange for the 3rd pair of glasses to be dispatched, please contact JML customer services.

Oceniono na 5 z 5

Great service and products

Easy to use website. I found what I wanted straight away
Delivery was fast and my request for where to leave the parcel was carried out.
I bought the sweeper which was in the sale
It’s lightweight and very convenient for when you need to sweep up messes without having to get out heavy cumbersome vacuum cleaners.
I’m extremely happy with the product and the service from JML.

21 lipca 2026
Opinia niezależna
Logo JML

Odpowiedź od JML

Thank you for sharing your 5 stars with us.
We really appreciate the feedback and are looking forward to your next shopping experience with us.

Oceniono na 5 z 5

Bought the PolaOptics HD sunglasses.

Bought the PolaOptics HD sunglasses.
Great offer of buy 2 and 3rd free.
Excellent product and the order was delivered, perfectly packed and arrived right on time.
Professional service from order through to delivery.

24 lipca 2026
Opinia niezależna
Logo JML

Odpowiedź od JML

Thank you for sharing your 5 stars with us.
We really appreciate the feedback and are looking forward to your next shopping experience with us.

Oceniono na 5 z 5

The replacement maxilisse blades

The replacement maxilisse blades are excellent and well worth buying

6 sierpnia 2026
Opinia niezależna
Logo JML

Odpowiedź od JML

Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy with their experience with JML

Oceniono na 1 z 5

I hope you don't get the same care from this company as I have

Ordered beginning of July. I am still waiting for delivery. 8th August
I have contacted numerous times. Mostly ignored. Then asked to write a review. I did just that.
I was contacted within one hour. Going to put the money in my back as they had delivered to the wrong address. Going to return in two to three days. I am still waiting it's been 11 days now.
How can you possibly justify this dreadful service?

4 lipca 2026
Opinia niezależna
Logo JML

Odpowiedź od JML

Thank you for your Trustpilot review, after having reading this, I am sorry to hear of the experience you have had with your recent order.
Customer satisfaction is our primary concern and we spend a great amount of time working with our teams to ensure that we are providing the high-quality products and services which our customers expect and deserve
Please contact JMLCustomer services and I will be happy to assist you further.

Doświadczenie Trustpilot

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