The staff were polite, courteous, and professional. They went above and beyond to help me, taking away a great deal of stress and making a difficult situation much easier to manage. Thank you for you... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
After several questions and replies about some of their products I would advise everybody not to purchase any electrical products from them. They only give you a 12 month warranty and then they will... Zobacz więcej
Purchased four NuYou Body Brushes (Battery-Operated) & replacement heads for Christmas gifts. Unable to rate the product now...but...lovely looking product, everyone deserves a pamper! From ordering... Zobacz więcej
Easy ordering system, quick delivery and good notification. I ordered 2 pill o pads for my husband and myself. They can be used in 3 different ways and make using our tablets comfortable. Would reccom... Zobacz więcej
Informacje dotyczące firmy
- Sklep z wyposażeniem domowym
- również w kategorii:
- Sklep AGD
- Sklep z kosmetykami
- Sklep z podarunkami
- Sklep z przyborami kuchennymi
- Sklep ze sprzętem do ćwiczeń
O JML
Napisane przez firmę
DISCOVERING GREAT IDEAS FOR OF 30 YEARS
We love discovering new ideas at JML and, for over three decades, our passion has been seeking out clever ideas to solve some of life’s little problems.
Founded in 1986 by John Mills, JML was run from the basement of his family house in Camden. Today, JML is still a family-owned and run business, with the same guiding principles of quality, value, and innovation that we had when we launched our first product, as we have now with over 2000 products sold across 50 countries, worldwide.
Our team of product developers search the globe for great ideas and creative solutions. From problem-solving gadgets to time-saving tools, our products help make everyday tasks, in and around the home, easier. All our products are rigorously tried, tested and developed in the UK to ensure they meet our exacting standards and surpass all British safety regulations and compliance standards.
From clever cookware and speedy-cleaning equipment to smart storage ideas and beauty hacks – we’ve got a product that is sure to surprise and delight anyone. And, with around 12,000 points of purchase across the UK, you can find some of our most popular products in your local Asda, Boots, Tesco, Wilko and Robert Dyas, as well as in many more stockists up and down the country's high streets and retail parks. Sold alongside our iconic video screen demonstration stands, JML products have been loved and trusted by retailers and shoppers alike for over 30 years.
Whether you shop with us in-store, on JMLdirect.com, or via our pioneering home-shopping channel and infomercials, we’re confident you’ll love your JML product. So much so, all our products are backed with a 30-day, no-quibble, money-back guarantee. If you don't love the product as much as we do, we'll give you your money back, no questions asked. What’s more, for peace of mind, all our products come with a one-year warranty.
Customer satisfaction is at the core of what we do. From finding products we think you’ll love, to helping answer your questions and resolving your problems, we're dedicated to offering superb service. It's one of the many reasons we have gained such a loyal customer following over the years and why we are still here today.
Our UK-based customer care team are on-hand 24/7 to help with customer queries. The nice ladies and gentlemen, (no automated call centres or bots here) in our South Shields' Contact and Distribution Centre, know our products inside out and they love a good chat too so if you need us, we are always here to help make shopping with JML, and using our products, as easy as possible.
We hope you enjoy shopping with us.
Shop Now: Kitchen | Health & Beauty | Home & DIY| Pets | Gift Ideas | Offers |
Contact
- Customer.Service@jmlgroup.co.uk
- Freephone 0808 206 0600
- JML Customer Services
- Unit 1 East Side
Port Of Tyne
Tyne Dock
South Shields
Tyne & Wear
NE33 5SP
- Unit 1 East Side
Dane kontaktowe
610 Chiswick Green, W4 5RU, London, Zjednoczone Królestwo
- 0800 031 9020
- customer.services@jmldirect.com
- www.jmldirect.com
4,1
Dobra
15 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 18% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Didn’t know if these glasses would be…
Didn’t know if these glasses would be any benefit but tried them out yesterday as it was sunny and I was really Pleased with them.There was a lot less glare from the sun reflecting off other cars and made driving a lot better.Well worth the money.
1 września 2026
Opinia niezależna
Odpowiedź od JML
Thank you so much for taking the time to share your experience with us
PolaOptics HD…
I bought a pair of PolaOptics HD bifocal sunglasses from this company and they are truly brilliant I really cannot believe how good they are the company itself delivered their goods in good time and in good condition and I'm very pleased all round.
24 sierpnia 2026
Opinia niezależna
Odpowiedź od JML
Thank you for your lovely comments and continued support. We will make sure these are passed on to the whole team!
Easy ordering
Easy ordering, I love the shower mat ( 2nd one ) and prompt delivery
21 sierpnia 2026
Opinia niezależna
Odpowiedź od JML
Thank you for sharing your 5 stars with us.
Liked the product at a good price.
Liked the product at a good price.
Delivery pretty quick.
Don't like paying delivery fee. Would rather that was factored into the price to cover it up.
27 sierpnia 2026
Opinia niezależna
Odpowiedź od JML
Thank you for leaving us a review.
Rubbish
Double zapper I purchased was returned as the only thing it caught was a layer of dust. Also had to pay for the shipping which I begrudge.
1 września 2026
Opinia niezależna
Odpowiedź od JML
Thank you for your review regarding the Double Zapper.
For flying insects, we recommend hanging the unit approximately 4 to 6 feet above the floor. You may also find it helpful to bait the trap, as this can improve its effectiveness. While not all types of flies are attracted to UV light, many are attracted to strong smells. Placing a small piece of banana skin near or in the unit may encourage flies into the trap, allowing them to be zapped.
Ordered the PolaOpticsHD sunglasses on…
Ordered the PolaOpticsHD sunglasses on a Friday afternoon, and received them at lunchtime the following Wednesday. They seem to be of good quality, plus cutting-out 'glare' very well. I was also pleased that I could 'track' delivery of the parcel, via "Royal Mail".
26 sierpnia 2026
Opinia niezależna
Odpowiedź od JML
Thank you for sharing your 5 stars with us.
We really appreciate the feedback.
Odpowiedź od JML
Thank you for sharing your 5-Star experience with us
Check out with JML what you actually get
Order extra filter for Chillmax Air Pure Chill v2.0 what I got didn’t match what was on display on their site.
14 sierpnia 2026
Opinia niezależna
Odpowiedź od JML
Thank you for leaving us a review.
We do appreciate all types of feedback, positive & constructive
I bought a hero duster and the small…
I bought a hero duster and the small duster broke after one use I rang customer services spoke to a lovely lady who was very helpful and they sent me a new one love the product easy to use would recommend
27 sierpnia 2026
Opinia niezależna
Odpowiedź od JML
Thank you for sharing your 5 stars with us.
We really appreciate the feedback
I bought the zen feet unit from Amazon
I bought the zen feet unit from Amazon, it worked OK for 2 days.
The battery life was about 10 minutes.
The unit then failed, I could hardly feel it on full power although fully charged.
I contacted Amazon who told me that I had to pay to return it, also I would only recieve a partial refund.
This left me feeling "What's the bloody point?"
13 sierpnia 2026
Opinia niezależna
Odpowiedź od JML
Thank you for leaving us a review.
We do appreciate all types of feedback, positive & constructive. This is a good indicator on where we can improve as a company and will use your feedback to help with the service we provide moving forward.
Very good value
Very good value. Highly satisfied and very quick delivery
20 sierpnia 2026
Opinia niezależna
Odpowiedź od JML
Thank you for sharing your 5 stars with us.
It's total rubbish does not work like…
It's total rubbish does not work like it says on TV ads hurricane more like little breeze
26 sierpnia 2026
Opinia niezależna
Odpowiedź od JML
Thank you for leaving us a review.
We do appreciate all types of feedback, positive & constructive
I have had one of the solar security…
I have had one of the solar security lights before it lasted years and I could not fine any in stores so jml direct came to the rescue so easy to order and very quick delivery and the light is fantastic great value for money
22 sierpnia 2026
Opinia niezależna
Odpowiedź od JML
Thank you for sharing your 5 stars with us.
We really appreciate the feedback
Replacement Item
I ordered a replacement cover for a Dribuddy.
The website was very easy to use and navigate.
Delivery was very quick and efficient.
Will definitely use JML online again .
14 sierpnia 2026
Opinia niezależna
Odpowiedź od JML
Thank you so much for taking the time to share your experience with us.
I have bought several items from JML…
I have bought several items from JML and as yet not received a bad item and the delivery has been very good too I am sure I will purchase more items in the future
15 sierpnia 2026
Opinia niezależna
Odpowiedź od JML
Thank you for your lovely comments and continued support.
Very poor item
I have brought 2 of the zappars .for catching flies etc only tried one total waste of money doest do what it's meant 2 do can't send them back because ive thrown away the larger box that they originally came in
14 sierpnia 2026
Opinia niezależna
Odpowiedź od JML
Thank you for taking your time to leave feedback for us as we really appreciate every customer to help grow our business.
It looks bigger on TV than it actually…
It looks bigger on TV than it actually is
24 sierpnia 2026
Opinia niezależna
Odpowiedź od JML
Thank you for leaving us a review.
Odpowiedź od JML
Thank you for leaving us a review.
We do appreciate all types of feedback, positive & constructive. This is a good indicator on where we can improve as a company and will use your feedback to help with the service we provide moving forward.
I am so glad I got this so great and so…
I am so glad I got this so great and so handy to use. So good for the money.
27 sierpnia 2026
Opinia niezależna
Odpowiedź od JML
Thank you for sharing your 5-Star experience with us
I LOVE JML
I LOVE JML and their products. I have just ordered some sunglasses and they are brilliant. I will be ordering more products as well with some for Christmas presents.
27 sierpnia 2026
Opinia niezależna
Odpowiedź od JML
Thank you for your lovely comments and continued support.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.