Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

After several questions and replies about some of their products I would advise everybody not to purchase any electrical products from them. They only give you a 12 month warranty and then they will... Zobacz więcej

Oceniono na 5 z 5

The staff were polite, courteous, and professional. They went above and beyond to help me, taking away a great deal of stress and making a difficult situation much easier to manage. Thank you for you... Zobacz więcej

Oceniono na 5 z 5

Purchased four NuYou Body Brushes (Battery-Operated) & replacement heads for Christmas gifts. Unable to rate the product now...but...lovely looking product, everyone deserves a pamper! From ordering... Zobacz więcej

Oceniono na 5 z 5

Easy ordering system, quick delivery and good notification. I ordered 2 pill o pads for my husband and myself. They can be used in 3 different ways and make using our tablets comfortable. Would reccom... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z wyposażeniem domowym
  2. również w kategorii:
  3. Sklep AGD
  4. Sklep z kosmetykami
  5. Sklep z podarunkami
  6. Sklep z przyborami kuchennymi
  7. Sklep ze sprzętem do ćwiczeń

O JML

Napisane przez firmę

DISCOVERING GREAT IDEAS FOR OF 30 YEARS

We love discovering new ideas at JML and, for over three decades, our passion has been seeking out clever ideas to solve some of life’s little problems.

Founded in 1986 by John Mills, JML was run from the basement of his family house in Camden. Today, JML is still a family-owned and run business, with the same guiding principles of quality, value, and innovation that we had when we launched our first product, as we have now with over 2000 products sold across 50 countries, worldwide.

Our team of product developers search the globe for great ideas and creative solutions. From problem-solving gadgets to time-saving tools, our products help make everyday tasks, in and around the home, easier. All our products are rigorously tried, tested and developed in the UK to ensure they meet our exacting standards and surpass all British safety regulations and compliance standards.

From clever cookware and speedy-cleaning equipment to smart storage ideas and beauty hacks – we’ve got a product that is sure to surprise and delight anyone. And, with around 12,000 points of purchase across the UK, you can find some of our most popular products in your local Asda, Boots, Tesco, Wilko and Robert Dyas, as well as in many more stockists up and down the country's high streets and retail parks. Sold alongside our iconic video screen demonstration stands, JML products have been loved and trusted by retailers and shoppers alike for over 30 years.

Whether you shop with us in-store, on JMLdirect.com, or via our pioneering home-shopping channel and infomercials, we’re confident you’ll love your JML product. So much so, all our products are backed with a 30-day, no-quibble, money-back guarantee. If you don't love the product as much as we do, we'll give you your money back, no questions asked. What’s more, for peace of mind, all our products come with a one-year warranty.

Customer satisfaction is at the core of what we do. From finding products we think you’ll love, to helping answer your questions and resolving your problems, we're dedicated to offering superb service. It's one of the many reasons we have gained such a loyal customer following over the years and why we are still here today.

Our UK-based customer care team are on-hand 24/7 to help with customer queries. The nice ladies and gentlemen, (no automated call centres or bots here) in our South Shields' Contact and Distribution Centre, know our products inside out and they love a good chat too so if you need us, we are always here to help make shopping with JML, and using our products, as easy as possible.

We hope you enjoy shopping with us.

 

Shop Now: Kitchen | Health & Beauty | Home & DIY| Pets | Gift Ideas | Offers | 

 


Contact

  • Customer.Service@jmlgroup.co.uk
  • Freephone 0808 206 0600
  • JML Customer Services
    • Unit 1 East Side
      Port Of Tyne
      Tyne Dock
      South Shields
      Tyne & Wear

      NE33 5SP

 


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

15 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 18% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

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4,1

Wszystkie recenzje

(15 161)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 861

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Potential issue sorted immediately.When i phoned to place my order the…

When i phoned to place my order the lady was very polite and very helpful.
The item, an articulated, powered, floor sweeper was despatched same day and delivered 2 days later. Unfortunately the cover had been damaged at some stage making it unusable. A quick call to the same lady got the following response - " so sorry about this. No problem will send out a new complete cover today. Any issues ring me back and will sort it ", New cover arrived following day, easy to fit and item works perfectly. Price was great, service was great - no issues
John Knaggs

25 września 2026
Opinia niezależna
Oceniono na 4 z 5

Wall heater

Received my wall heater in days of ordering it, easy to fit in my workshop, but no remote control was in the box. Contacted customer service and told them and they said one will be sent out, hopefully it will has you can’t turn heating up or down

23 września 2026
Opinia niezależna
Oceniono na 2 z 5

Worked fine for a month,then just…

Worked fine for a month,then just stopped. Nothing in the instructions for fault finding,so money wasted. I will say that on low settings, it's relaxing,but don't go too high as it's more like torture!

25 września 2026
Opinia niezależna
Oceniono na 2 z 5

Received my lights 5 days ago

Received my lights 5 days ago, I was happy at first, I have followed all the instructions, sadly the lights have fallen off the wall twice, came home today to find another one on the floor. Surely you can arrange to manufacture a better method of adhering the lights to the wall.

24 września 2026
Opinia niezależna
Oceniono na 1 z 5

Perchaced a scub buddy at tesco about…

Perchaced a scub buddy at tesco about 10 month ago and did not keep my receipt I went into Tesco to see if they could trace my purchase with my club card but they weren't able to do it, so I have rang JML and they have been extremely rude saying it wasn't there falt and because I have no receipt they were not even prepared to look into it so I warn you do not purchase from from them or make sure you keep your receipt the the person I spoke to was very abrupt and rude, didn't even want to talk about what could have happened to cause this .I was not asking for a refund but to be spoken to the way I was is unacceptable.

23 września 2026
Opinia niezależna
Oceniono na 5 z 5

Review

Ordederd a new iron .Bit of an exspensive 1 but well worth it .Smooth glide didnt stick to the clothes like other irond ive purchased. Stem was like a pressure cooker going off .ironing took shorter time too do .Well impressed

16 września 2026
Opinia niezależna
Oceniono na 2 z 5

No good

Brought a stafly cordless jet wash had it about 13 month's and I have just come to wash my windows with it charged the battery and put some water in a bucket connected it and the jet started leaking water and dripping down the handle and on the machine next minute it stopped working and now wont work at all the product is a complete load of rubbish and for the price it a joke avoid buying this as it isn't worth the money avoid, product isn't fit for purpose

21 września 2026
Opinia niezależna
Oceniono na 1 z 5

GDPR Breach and False Advertising

Ordered two items, one item arrived belonging to another customer, this had another customer's name and address on the attached Invoice, with my details delivered to who knows. GDPR complaint swept under the carpet.

When they corrected the missing item, the Vivalife Easy grabber, what I received was an inferior product to the one advertised, avoid at all costs.

20 września 2026
Opinia niezależna
Oceniono na 5 z 5

It was easy to make the purchase and…

It was easy to make the purchase and the delivery was fast but it doesn't vacuum down very much and it doesn't hold as much as the video portrayed and the clips for the side straps come off far too easy i won't rush out to buy a nother rucksack

10 września 2026
Opinia niezależna
Oceniono na 1 z 5

JML shocking customer service …

I bought a JML power washer from ASDA and after using it 4 times it stopped shooting any water i tried all the trouble shooting it still did not work, I contacted JML customer service direct and their response was take it back to ASDA they didnt want to do anything about it ! So they just supply their faulty power washer to outlets and then wash their hands when there's a problem, I will NEVER buy a JML product again

15 września 2026
Opinia niezależna
Oceniono na 5 z 5

Great overall service

Great overall service. My nose/hair trimmer stopped working after being dropped. By coincidence, I saw the advert on tv. I ordered it and it arrived within a few days. I am very happy with the product. It does what it says. The blades are very sharp and need minimal contact with skin. The led light is very helpful. Very happy with product.

15 września 2026
Opinia niezależna
Logo JML

Odpowiedź od JML

Thank you so much for the review. We are very happy to hear you have had a pleasant experience shopping with us.

Doświadczenie Trustpilot

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