For the second time, your website homepage promised 'next day delivery', and your product pages promised '3-5 working days'. Yet two days after I placed the order, I got a generic email to... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Updated my ProTools HDX system. Nikki & Rolf gave me excellent advice on a very promptly arranged Zoom call. Hardware delivered on time as promised. Installation tech support excellent. Also, Nikki &... Zobacz więcej
Reakcja na opinię
Good Service. Although we received an email after ordering the computer, which informed us that this would be delivered in 3-4 weeks, it actually came within a few days. The technician who came to i... Zobacz więcej
Reakcja na opinię
I bought a LaCie 8TB hard drive. The price was a few pounds higher than the cheapest seller. But the cheaper one had delivery at 1-3 weeks. Jigsaw24 had great email communication. Order confirmed imme... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We’ve been helping businesses get their tech right for over 30 years. As an Apple Authorised Enterprise Reseller and Avid Elite Partner, with trusted partnerships across Adobe, HP, Blackmagic Design and more, we supply and support every IT need you have. Whether you’re managing devices at scale, building high-end post-production workflows or just need tech that works first time (every time), we’ve got you covered. We work with various sectors including broadcasters, agencies, educators and enterprise teams across the UK. Our consultants and engineers come from these industries, so we understand the pressure, tight turnarounds and the “this should’ve been fixed yesterday” moments. That’s why our advice is honest, and why we offer tailored solutions that work in the real world and not just on paper. But it’s not just hardware. We also help teams modernise their IT with cloud and storage solutions, endpoint management, automation tooling, MDM and other software that keeps everything efficient and secure. From patch management to zero-touch deployment, we can support you at every stage of your software lifecycle. Need kit in a hurry? We stock a wide range of products ready for next-day delivery. Need strategic advice? We’re here for that too. See what we can do for you at Jigsaw24.com.
Dane kontaktowe
The Old Mill, High Church Street, NG7 7JA, Nottingham, Zjednoczone Królestwo
- 03332 400 888
- support@jigsaw24.com
- www.jigsaw24.com
3,9
Dobra
542 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
received the wrong product
22 sierpnia 2024
Odpowiedź od Jigsaw24
Hello, we are sorry to hear about your order issues - has this already been resolved for you? If you would like to discuss the matter further, we welcome you to contact our Customer Support department at CustomerSupport@Jigsaw24.com who will be able to assist
Odpowiedź od Jigsaw24
We appreciate your valuable feedback Gordon!
Top service and does good stuff for the…
Top service and does good stuff for the environment too
14 sierpnia 2024
Odpowiedź od Jigsaw24
Thanks for the great feedback Colin!
Have used them for the last 20 years
Always turn the order round quickly, great range and advice. With this sort of loyalty - who knows - they might send me a packet of biscuits?
8 sierpnia 2024
Excellent as ever
Excellent as ever. O’night delivery, no fuss. Spot on. Thankyou, Jigsaw24!
3 lipca 2024
Odpowiedź od Jigsaw24
You are absolutely welcome Linda, so glad to hear you had such a great experience - thanks for the feedback!
Extremely helpful and informative…
Extremely helpful and informative advice from Mr Jon Royall at Jigsaw24 which not only saved me money but resulted in me purchasing the perfect computer system for my needs!
3 lipca 2024
Odpowiedź od Jigsaw24
Thanks Chris, really appreciate the feedback and we're so happy to hear that Jon got you exactly what you needed!
Really helpful, friendly
Jon was really helpful during the ordering process and when we weren't sure about the software download, he explained everything and what to expect.
Always find Jigsaw helpful and friendly and able to talk to people in a way they understand and not all 'computer speak'
19 czerwca 2024
Odpowiedź od Jigsaw24
Thanks Corby Community Arts, we're glad to hear that you had a good experience working with Jon.
Odpowiedź od Jigsaw24
Thank you for your review Karl, we appreciate your feedback on our service.
Great to be using Jigsaw24
Jigsaw24 is great, prompt to respond to my queries
and good in providing solutions.
17 maja 2024
Odpowiedź od Jigsaw24
Hi Kant, thanks for your feedback! We are so glad to hear that you had such a positive experience with our services.
Odpowiedź od Jigsaw24
Thank you Jane. We're pleased to hear that you were satisfied with our service.
Odpowiedź od Jigsaw24
Thank you Adam, we are glad you had a good experience with our company.
Updated my ProTools HDX system
Updated my ProTools HDX system. Nikki & Rolf gave me excellent advice on a very promptly arranged Zoom call. Hardware delivered on time as promised. Installation tech support excellent. Also, Nikki & her team sorted out a tricky subscription payment problem with Avid. Saved me a lot of time. Can't thank them enough. In my experience, these people are conscientious & very good at what they do.
8 maja 2024
Odpowiedź od Jigsaw24
Thank you Simon for your feedback, we're happy to hear that you had a good experience working with Nikki and Rolf.
The advisor made the buying process as…
The advisor made the buying process as easy as he could. He gave me advice about which computer is correct for me. I'm just astounded by the cost of things over the past year or so.
29 kwietnia 2024
Odpowiedź od Jigsaw24
We're glad our advisor made the buying process easy for you Gerard. We understand the evolving costs of products and are committed to providing competitive pricing while ensuring a top-quality service.
Barney was excellent
Barney was excellent - sorted alternative in stock machine and helped with a problem after delivery. Superb representative for J24
16 kwietnia 2024
Odpowiedź od Jigsaw24
Thank you for your message David, we're glad to hear that you had a good experience working with Barney.
Very poor experience for delivery
Very poor experience for delivery
1. Out of hours delivery time to a business address
2. Rescheduled and then delivered to wrong address
I have used Jigsaw since the late 90s, and being local and independent would like to continue that support, but ordering from almost anyone else on the last few occasions has been more reliable and not wasted time awaiting deliveries that don't happen!
11 kwietnia 2024
Opinia niezależna
Odpowiedź od Jigsaw24
Hello, we are sorry to hear that you have not had a good experience with our delivery. We value your support as a long-time customer and we welcome you to email Logistics@Jigsaw24.com to discuss the matter further with a member of our delivery team.
Appalling
Appalling, was supposed to get a replacement external hard drive when they collected the faulty one
No replacement sent with the driver
Was given a pathetic excuse that they didn't release the replacement even though they said it would be with the driver in emails I was sent
Having to stay in for another day waiting for the delivery
25 marca 2024
Odpowiedź od Jigsaw24
Hello, we are sorry to hear that you have not had a good experience with our service. If you would like to discuss the matter further with a member of our team, we welcome you to contact our Customer Support department at CustomerSupport@Jigsaw24.com who will be able to assist you.
Odpowiedź od Jigsaw24
Thank you for your feedback Jenny. We appreciate your recommendation.
Great experience dealing with Jigsaw
Good information, great service, efficient and prompt.
20 marca 2024
Odpowiedź od Jigsaw24
Thank you for your review Natalie. We're delighted to hear that you had a great experience dealing with us.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.