Shrewsbury Store - Went into the store with a problem with a camera that had been repaired by Jessops. Despite being very busy, Michael looked into the matter very calmly, and called the service... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The two people I dealt with at Jessops York were friendly and helpful. I paid my deposit and the lens was sent for checking and servicing. The lens was returned within a week fully operational after a... Zobacz więcej
Amazing service. I ordered the films on a Friday afternoon, & they arrived the next morning. Less than 24 hours from order to delivery, & on a Saturday no less! At no extra charge! Unbelievable. My la... Zobacz więcej
The assistant went the extra mile in identifying suitable cameras for myself and my wife. One wasn't in stock at the shop and expected that I would have to order it online but when she found out they... Zobacz więcej
Informacje dotyczące firmy
- Zakład fotograficzny
- Sklep z lornetkami
- Sklep fotograficzny
- Laboratorium fotograficzne
- Wywoływanie zdjęć
- Sklep z teleskopami
Informacje o Jessops
Napisane przez firmę
Jessops is a British photographic retailing company with stores across the UK. It was established in 1935 by Frank Jessop in Leicester, United Kingdom.
Shop a huge range of cameras, lenses, photography/videography accessories, drones, gimbals, printers, optics and more at Jessops. UK stock only.
Visit our Website Shop Cameras Shop Drones Shop Lenses Shop AccessoriesDane kontaktowe
Head Office, Network House, Globe Park, , SL7 1EY, Marlow, Zjednoczone Królestwo
- cs@jessops.com
- www.jessops.com
4,6
Doskonała
14 tys. recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fast delivery and good price
27 marca 2026
Odpowiedź od Jessops
Dear Mike,
Thanks so much for your feedback, we're so pleased you enjoyed your Jessops experience and we really appreciate your support!
Kind regards,
The Jessops Customer Service Team
Odpowiedź od Jessops
Dear Philip,
Thank you for your feedback - we really value you sharing your experience!
Kind regards,
The Jessops Customer Service Team
Really friendly help staff especially…
Really friendly help staff especially the young woman in the York store and Raphael in customer service. Really helpful and great communication
23 marca 2026
Opinia niezależna
Odpowiedź od Jessops
Dear Nick,
Thank you for your feedback - we really appreciate your kind words about the team and we're delighted you enjoyed your Jessops experience.
Kind regards,
The Jessops Customer Service Team
Very helpful as always.
Very helpful as always.
However would be really helpful if you sold square frames.
27 marca 2026
Opinia niezależna
Odpowiedź od Jessops
Hello,
Thanks so much for your feedback.
We're delighted you have found the team consistently helpful and we are reviewing your comments about square frames.
We hope to welcome you back in the future.
Kind regards,
The Jessops Customer Service Team
Canon camera is fantastic and just as…
Canon camera is fantastic and just as described on the Jessops website. The delivery service was also brilliant and carefully packed camera arrived in a flash the following day.
14 marca 2026
Odpowiedź od Jessops
Dear Bill,
Thank you for your feedback, we really appreciate you sharing your comments.
We do hope you're enjoying your Canon 80D!
Kind regards,
The Jessops Customer Service Team
Camera service
The member of staff who dealt with my camera was very friendly and knowledgeable.
My camera was services and is now working much better
Great service Thanks very much.
20 marca 2026
Odpowiedź od Jessops
Dear Michael,
Thanks so much for your feedback, we really appreciate your comments and support!
Kind regards,
The Jessops Customer Service Team
Jessops staff were very friendly
Jessops staff were very friendly, and informative about everything we needed, a Sony mirrorless camera and lenses, it was at Kingston ,and parking was easy,I would definitely use them again.
6 marca 2026
Odpowiedź od Jessops
Dear Roger,
Thank you for your feedback. We're so pleased you enjoyed 5* service with Jessops!
Kind regards.
The Jessops Customer Service Team
Purchased a Kase Black Mist Filter on…
Purchased a Kase Black Mist Filter on offer for £35 off the RRP. As anyone who knows these products it is very rare to find one so heavily discounted. The whole ordering process from Jessops was very easy and the product arrived promptly the following day. Excellent service thank you
18 marca 2026
Excellent customer service
Not only are Jessops very competitively priced, their customer service is brilliant.
Unfortunately one item in my order was faulty (no fault of Jessops). They replied quickly to emails, and arranged collection of the faulty item from my work address during the week, and delivery of the replacement to my home address on a Saturday. Faulty item collected on Thursday and replacement delivered just 2 days later.
Delivery both times was really fast.
I would absolutely buy again from Jessops.
10 marca 2026
Opinia niezależna
Odpowiedź od Jessops
Dear Sergeii,
Thanks for your comments, we really appreciate your support!
Kind regards,
The Jessops Customer Service Team
Odpowiedź od Jessops
Dear Mr Coulson,
Thanks so much for your feedback, we really appreciate your support!
Kind regards,
The Jessops Customer Service Team
excellent customer service
they went above and beyond to get a replacement for my camera
20 lutego 2026
Odpowiedź od Jessops
Dear TC,
Thanks so much for your feedback.
Our Jessops London Oxford Street team will be thrilled to to hear your kind words. We hope you're enjoying your new Sony ZV-E10!
Kind regards,
The Jessops Customer Service Team
We entered on the of chance and came out with what we wanted with the helpful advice from the sales man.
An excellent chance visit
16 marca 2026
Odpowiedź od Jessops
Dear Simon,
Thank you for your feedback.
We're so pleased you enjoyed 5* service at our Jessops Kingston store and we hope you're enjoying your new Nikon binoculars!
Kind regards,
The Jessops Customer Service Team
Michael was extremely helpful and…
Michael was extremely helpful and helped me choose the perfect photo to gift to my mum for Mother’s Day. Thank you
14 marca 2026
Opinia niezależna
Odpowiedź od Jessops
Dear Karan,
Thanks so much for your feedback. We really appreciate your lovely comments and will be sure to pass them onto Michael and our Jessops Kingston team.
Kind regards,
The Jessops Customer Service Team
It was excellent
It was excellent. I knew I had come in for a small camera & I particularly like Nikon (having got a Coolpix P950). However there wasn’t a small Nikon available but she showed me a Sony which she recommended and she did it in such a thorough way I bought it - and I’m pleased she convinced me to get it. I’ll be taking it away with me in a week’s time but will get used to using it in the meantime.
13 marca 2026
Odpowiedź od Jessops
Dear Christina,
Thanks so much for your feedback.
We're delighted to hear you had such a positive experience. We really appreciate your support and we hope you have a fantastic time capturing those special moments!
Kind regards,
The Jessops Customer Service Team
Fast and friendly service
8 marca 2026
Odpowiedź od Jessops
Dear Simon,
Thanks for your feedback - we really appreciate you sharing your experience!
Kind regards,
The Jessops Customer Service Team
Odpowiedź od Jessops
Hello,
Thanks so much for your feedback, we really appreciate your support!
Kind regards,
The Jessops Customer Service Team
Prompt resolution of a problem
I had a problem regarding a duplicate order I had made in error. This was resolved promptly. The delivery of the item I ordered was fast
11 marca 2026
Odpowiedź od Jessops
Dear Nigel,
Thank you for your feedback. We're so pleased you enjoyed a 5* customer experience with Jessops.
We hope you're enjoying your new R5!
Kind regards,
The Jessops Customer Service Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.