It seems I am not alone! The 5” knife in my set simply snapped in half when I tried to cut a chilled Boost bar in half (another knife did this easily)… Response I received from LP simply said tha... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Whatever Pan - just superb! Heats quickly, retains heat, silicon handles are very efficient, can be used in the oven (to certain degrees), even cooking. Rinses well, washes up with ease (husband can... Zobacz więcej
Reakcja na opinię
Tried to claim under their 25 year warranty for a broken knife purchased in 2019 - what a waste of time - just a total refusal to accept. Obvious that this company is just the trading name for mass... Zobacz więcej
The knives rust! 25 year warranty? They don't cover the warranty in under 18 months. They blame the user for not caring for item properly, even though these were hand washed with soapy water and thoro... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
It all started when a French chef living in the UK made a small order of restaurant quality kitchenware for his family and some friends. They loved the products so much that he decided to try to sell them to friends of friends. It was a success and a catalogue kitchen business was born. Fast forward 20 years, we now sell over 450 exceptional kitchenware products (all sustainable and responsibly manufactured) and have over 500,000 happy customers. At Jean Patrique, we truly believe in the health benefits of cooking from scratch, and we love making and sharing our own recipes. We also proudly support cooking schools, charities, and the chefs of tomorrow.
Dane kontaktowe
Unit WS.W112, Vox Studios, 1-45 Durham Street, SE11 5JH, London, Zjednoczone Królestwo
- 0800 472 5969
- hello@jean-patrique.co.uk
- www.jean-patrique.co.uk
2,1
Słaba
3 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
GREAT COMPANY
Have been impressed with all items purchased from this company over the past few years.
All fairly priced and value for money.
Fast delivery at all times. Great company to deal with and would recommend services.
29 lipca 2021
Opinia niezależna
Odpowiedź od Jean Patrique
Hi Ms Hughes, we're so grateful for your 5-star review, we really appreciate you being a customer and helping to share a word about us. We're here for you anytime. Kind regards, Team JP
I am very pleased but find a black residue after washing up,but this does not stop, whatever piece being great, and giving all that is promised.
I am very pleased but find a black residue after washing up, but this does not stop the item being great and giving all that is promised.
29 lipca 2021
Opinia niezależna
Odpowiedź od Jean Patrique
Hi Monica, thank you so much for this review. We're very sorry to hear about this. If you wouldn't mind, could you please forward a photograph of your Whatever Pan with your order number in the subject line to hello@jean-patrique.co.uk, and our Customer Service team will look into this right away for you. Kind Regards, Team JP
FABULOUS SAUCEPANS!!
I was extremely happy with my beautiful new saucepans. I bought them around December 2020 and they're as beautiful and sparkling as the day I got them. Love the silicone handles on saucepans and lids, no burnt hands any more. Arrived well packed and in good time. Highly recommended
29 lipca 2021
Opinia niezależna
Odpowiedź od Jean Patrique
Hi Jaffits, thank you so much for this excellent review. We're so pleased to hear that you love your new saucepans. We really appreciate you being a customer and helping to share a word about us. We're here for you anytime. Kind regards, Team JP
Great pan ❤
I Love my pan. Best buy ever. Cooks food quickly and is the food tastes Delicious. Easy to clean. Love my pan.
28 lipca 2021
Opinia niezależna
Odpowiedź od Jean Patrique
Hi Hamill, thank you so much for taking the time to leave an excellent rating. We're enormously happy to hear that you got to experience the versatility of our pan. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime. Kind regards, Team JP
Best Pan EVER!!!
The Whatever Pan is the best Pan I have ever owned. 100 percent recommend; I used it every day and in fact thinking of buying another one.
28 lipca 2021
Opinia niezależna
Odpowiedź od Jean Patrique
Hi Silvia, thank you so much for this 5-star review. We're enormously happy to hear that you got to experience the versatility of our pan. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime. Kind regards, Team JP
This is a great pan
This is a great pan. Really versatile and robust as advertised. I haven't had the chance to use it outdoors yet but am looking forward to my next camping trip.
28 lipca 2021
Opinia niezależna
Odpowiedź od Jean Patrique
Hi Marcus, thank you so much for taking the time to leave an excellent rating. We're enormously happy to hear that you got to experience the versatility of our pan. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime. Kind regards, Team JP
Jean Patrique 's products are excellent…
Jean Patrique 's products are excellent quality and although they made a mistake with my last order, it was promptly put right. Great company.
28 lipca 2021
Opinia niezależna
Odpowiedź od Jean Patrique
Hi Chris, we're incredibly grateful for your kind feedback - it really means a lot to us. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime. Kind regards, Team JP
I’m thrilled
I’m thrilled with my new fry pan and lid. I wanted a pan that would be ok on the hob and also the oven. This fills the bill perfectly
28 lipca 2021
Opinia niezależna
Odpowiedź od Jean Patrique
Hi Nana 63, thank you so much for this 5-stars rating. We're glad to hear that you enjoy cooking using your Whatever Pan. Thank you for being our customer. We're here for you anytime. Kind regards, Team JP
I’m a returning customer because the…
I’m a returning customer because the items bought have been quality, quick and efficient service and at excellent prices. My first port of call for any kitchen items.
28 lipca 2021
Opinia niezależna
Odpowiedź od Jean Patrique
Hi Smudge, thank you so much for taking the time to leave an excellent rating. We really appreciate you being a customer and helping to share a word about us. We're here for you anytime. Kind regards, Team JP
Brilliant product with fantasic…
Brilliant product with fantasic quality, fast delivery, all with a great price
28 lipca 2021
Opinia niezależna
Odpowiedź od Jean Patrique
Hi Ali, we're so grateful for your 5-star review. Thanks so much for sharing your rating with us and the community. We're here for you anytime. Kind regards, Team JP
My Whatever Pan
My Whatever Pan is not very good for braising or for casseroles as you can’t stir easily to mix the ingredients or to thicken the juices.
28 lipca 2021
Opinia niezależna
Absolutely awful bought your products…
Absolutely awful bought your products in March and im still waiting for the rest of my refund - despite contacting you on numerous occasions your company is totally rubbish and inept
28 lipca 2021
Opinia niezależna
Odpowiedź od Jean Patrique
Hi Lorraine, thank you for posting a review, and we're very sorry to hear that your experience was not up to standards. I will look into this right away for you and will contact you by email shortly. Thank you for bringing this to our attention. Kind regards, Team JP
Always glad when items arrive.
Never had any problems with any of my purchases from Jean Patrique. The products have been, universally, of good quality and absolutely well suited for purpose. No hesitation in recommending them.
28 lipca 2021
Opinia niezależna
Odpowiedź od Jean Patrique
Hi Buzzscorpion, we're incredibly grateful that you took the time out to leave this excellent review. Thank you for being our customer. We're here for you anytime. Kind regards, Team JP
Quality products.100% buy again.
I have purchased hot plate.forever pan.toastie maker.knife set.
Absolutely amazing products.
28 lipca 2021
Opinia niezależna
Odpowiedź od Jean Patrique
Hi Marlene, we're so grateful for your 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime. Kind regards, Team JP
Excellent pan with many uses and very…
Excellent pan with many uses and very easy to clean.
28 lipca 2021
Opinia niezależna
Odpowiedź od Jean Patrique
Hi Sylvia, thank you so much for taking the time to leave an excellent rating. We're enormously happy to hear that you got to experience the versatility of our pan. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime. Kind regards, Team JP
Fantastic company
Fantastic company! Such high quality merchandise. I've ordered a top quality knife set that is outstanding quality + will last for years + years for such a small price. I absolutely recommend this company. You will not regret it 🙂
28 lipca 2021
Opinia niezależna
Bought several items from this company…
Bought several items from this company the whatever pan is mint does everything you want it to , also wood and slate cheese board cracking piece of kit even bought one for our daughter she loves it
28 lipca 2021
Opinia niezależna
Items From Jean Patrique
I have bought quite a lot of items from Jean Patrique and have been very happy with them all. I have never had anything that has broken and everything has always been very well wrapped.
28 lipca 2021
Opinia niezależna
Odpowiedź od Jean Patrique
Hi Trudy, we're so grateful for your 5-star review, we really appreciate you being a customer and helping to share a word about us. We're here for you anytime. Kind regards, Team JP
Value for Money
Good Quality Products with a Quick Reliable Service and Best of all Value for Money
28 lipca 2021
Opinia niezależna
Odpowiedź od Jean Patrique
Hi David, we're incredibly grateful that you took the time out to leave us a 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime. Kind regards, Team JP
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.