I received a damaged item. I emailed JB Tools customer service, they promptly issued a refund for the damaged item as well as shipping credit for the replacement item I ordered. Very satisfactory cu... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Site extremely easy to navigate, and prices were exceptional (for what I was looking for). Will update review if product arrives when specified.
I have been ordering with JBTools many times through Amazon. My dad was a great mechanic and I thought it would be much easier to order directly from your company . Your gloves are great quality seco... Zobacz więcej
The experience was eventually good but clunky. I accept fault at my end, because I’m rural and depend on my iPhone to do everything online. Even though I have Verizon as my carrier, sometimes things j... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
JB Tools has the best automotive tools for sale online. We sell hand tools, garage tools, automotive lighting, power tools, shop equipment and tool storage.
Dane kontaktowe
13000 Farmington Road, 48150, Livonia, Stany Zjednoczone
- 734-744-6449
- support@jbtools.com
- www.jbtools.com
4,6
Doskonała
3 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 66% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Delivery date or expedite shipping…
Delivery date or expedite shipping could be easier
23 czerwca 2026
Opinia niezależna
Odpowiedź od JB Tools
Thank you, James, for taking the time to share your feedback with us. We appreciate your input and are always looking for ways to improve our services. We understand how important it is for our customers to have clear and convenient shipping options. We value your business and hope to serve you better in the future.
this company had exactly what i was…
this company had exactly what i was looking for and at a competitive price. shopping was easy and check out was simple.
23 czerwca 2026
Opinia niezależna
Odpowiedź od JB Tools
We're delighted to hear you enjoyed shopping with JB Tools, William! Offering excellent value and a straightforward checkout experience is something we take pride in. Thank you for your support.
Odpowiedź od JB Tools
Hi Terry, We sincerely appreciate your review of JB Tools. Providing customers with competitive pricing and efficient service remains one of our highest priorities. Thank you for choosing JB Tools.
Odpowiedź od JB Tools
Thank you for taking the time to leave feedback about JB Tools! We're thrilled that you enjoyed a smooth experience and a great price. We hope to serve you again soon, Larry.
excellent inventory ,excellent service
21 czerwca 2026
Opinia niezależna
Odpowiedź od JB Tools
Your comments regarding JB Tools are greatly appreciated. We strive to maintain a comprehensive inventory while delivering outstanding service. Thank you, Rich, for your continued support.
Had a very good experience
Had a very good experience, found the product easily, the price was good, and check out was a breeze.
20 czerwca 2026
Opinia niezależna
Odpowiedź od JB Tools
We’re delighted to hear you enjoyed shopping with JB Tools! Making it simple to find products and complete purchases is one of our top priorities. Thank you for choosing us, Rick.
Odpowiedź od JB Tools
Hi James, We're delighted to hear you enjoyed shopping with JB Tools! Keeping prices competitive while delivering excellent service is our goal. Thank you for your support.
Thank you very good Service excellent…
Thank you very good Service excellent Price Quality Shipping.
19 czerwca 2026
Opinia niezależna
Odpowiedź od JB Tools
Thank you for the fantastic feedback regarding JB Tools, Abbas! We strive to offer excellent value and reliable shipping for every order. We're glad we delivered on those expectations.
Odpowiedź od JB Tools
Thank you, Rusty, for your thoughtful review of JB Tools. We are pleased that our website provided a smooth and efficient shopping experience. Your business means a great deal to us.
Very easy and price competitive free…
Very easy and price competitive free shipping and ability to make payments to affirm seals the deal
18 czerwca 2026
Opinia niezależna
Odpowiedź od JB Tools
We appreciate your kind words about JB Tools, Fred! It's wonderful to hear that the easy ordering process and flexible payment options stood out to you. We're glad we could provide the value you were looking for.
Easy to order and always receive our…
Easy to order and always receive our product in good condition and on time.
17 czerwca 2026
Opinia niezależna
Odpowiedź od JB Tools
We're delighted to hear you enjoy shopping with JB Tools! It's great to know your orders arrive on time and in good condition. Thank you for your loyalty and support, Linpou.
I returned the item and JB tools never…
I returned the item and JB tools never refunded my return. They kept the item and no return. Emailed them 3 times and still no refund.
25 maja 2026
Opinia niezależna
Odpowiedź od JB Tools
Thank you for contacting us, Kevin, and bringing this matter to our attention. We sincerely regret the inconvenience you've experienced with your return and refund, and we understand how frustrating this situation must be. Providing excellent service is important to us, and we are committed to assisting you in resolving this issue as quickly as possible. Please reach out to us at support@jbtools.com, and we will be happy to review the matter and provide further assistance.
This is 2nd order last one was 1 week…
This is 2nd order last one was 1 week late.
16 czerwca 2026
Opinia niezależna
Odpowiedź od JB Tools
Hi John Jeffrey, We appreciate your feedback and your loyalty to JB Tools! While we're sorry your previous order was delayed, we're grateful you gave us another opportunity to serve you. Thank you for your continued business.
Odpowiedź od JB Tools
Thank you, Bill, for the fantastic feedback regarding JB Tools! We’re thrilled that you enjoyed a smooth shopping experience from start to finish. Your satisfaction with our pricing and shipping is greatly appreciated.
Quick & easy & they always have the…
Quick & easy & they always have the stuff no one else has.
14 czerwca 2026
Opinia niezależna
Odpowiedź od JB Tools
We really appreciate your positive comments about JB Tools, Joseph! Making shopping easy while carrying hard-to-find products is something we take pride in. Thank you for sharing your experience.
The experience was ok but I just order…
The experience was ok but I just order so once I have received my order and I have to say it's real quality material and well made from who ever made it but jb tool are good quality I would recommend to any to buy tools here with jb tools thank you
10 czerwca 2026
Opinia niezależna
Odpowiedź od JB Tools
Hi Luis, Thanks for taking the time to leave a review of JB Tools! We understand you've only placed one order so far, and we appreciate your honest feedback. We hope to continue improving your experience.
Odpowiedź od JB Tools
Thank you for your encouraging feedback about JB Tools, Tony. We strive to ensure that every customer receives professional and reliable service. Your comments are sincerely appreciated.
Odpowiedź od JB Tools
Hi Donald, We’re delighted to hear you enjoyed shopping with JB Tools! A quick and easy experience is exactly what we aim to deliver. Thank you for your support.
Odpowiedź od JB Tools
Hello there, Thanks for the awesome review of JB Tools, Harvey! We work hard to create a user-friendly shopping experience for our customers. We’re also happy that you found good value in our pricing.
The items I wanted were easy to find…
The items I wanted were easy to find and the purchasing process was easy. This was in addition to a very competitive price.
9 czerwca 2026
Opinia niezależna
Odpowiedź od JB Tools
Hello DB, Thank you for taking the time to share your experience with JB Tools. We are delighted that our website made it easy to locate the products you wanted and complete your purchase. Your feedback regarding our pricing is greatly appreciated.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.