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2,1
10 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 11% z negatywnych recenzji
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This company is a scam. They ripped me off and the substitute plastic bags sent were a disgrace and nothing like the products advertised. I WARN everyone to steer clear of them. Very dishonest and will not take any responsibility for the scam. Offered me a discount for a future purchase. Not that gullible.
Product ordered looks nothing like advertised product.Paid about $50 and item which took over 5 weeks to come from China (1 to 2 weeks was supposed delivery time)and would probably have cost less tham $5 to make.
Calling scam on this.Avoid.
Says that you can send the product back but you have to send it back to China.
Unfortunanly I didn’t read reviews before purchasing. As others have said. This site is a scam.
DO NOT PURCHASE FROM THIS SITE. Quality is NOT as advertised and refund policy is a Lie. Scam! Scam! Scam!
I believe this clothing store is a scam. I bought two pairs of casual pants which were on sale. I was told the material was a cotton/linen blend when I enquired by email prior to purchase. I thought I was buying an Australian product with material sourced internationally. I only discovered the items were being shipped from China once I paid. It took 4 weeks for the items to arrive. I received them today and will be attempting to return them. Obviously not cotton/linen, cheap, low quality material - definitely not as advertised. Do not recommend
I purchased, what I thought was a beautiful, brightly coloured embroidered bee, stars and daisy tote bag for my daughter’s birthday. It cost me over $50 including postage. What arrived was a very dull, uninspiring stamped bag made of a course cotton with a plastic lining. I complained and after apologies, I was offered a special discount if I would accept. The discount turned out to be 25% off my next purchase. Well that certainly will be a discount that I will never receive as I would certainly never trust the company again.
If there is a minus Zero, this the review I am giving. This company is a scam. They advertise for a quilted bag and charged me $53.00. The bag that came is not quilted at all. It is a colourful PLASTIC print of flowers and a black plastic lining. It is so inferior, I couldn't even use it for fish shopping. They offered me a $20.00 refund which was an insult. Being so mad, I gave it away so I don't see it anymore. DON'T BUY ANYTHING FROM THIS COMPANY.
If I could give 0 stars I would. Do not buy from here. The claim of quilted and padded is rubbish. They will email you with all nice words and to trust them but DO NOT! Keep any emails, take photos of what is advertised and photos of the rubbish you receive (if you receive it). I did get my money back through bank dispute.
⚠️ BUYER BEWARE: Fake Photos & Cheap Trash!
Please be careful buying from online boutique websites. A massive wave of websites appear to be using fake, AI-generated images to advertise premium products that in fact don’t exist!
In good faith I purchased from Jarah Melbourne, a beautiful Quilted Tote Bag with Leather studded handles, featuring Hummingbirds and Orchids.
I was charged a premium price including what they called “shipping protection” despite advertising FREE Shipping.
Unfortunately, what I received from China not Melbourne, was an item that looks nothing like the picture.
Instead, I received a crappy quality bag, made of flimsy, paper-thin fabric with an image flat-printed onto it — which looks like something you would buy from a $2 discount store.
To make matters worse, when I requested a full refund including shipping, even offering to return the bag, they refused to honour their "30-Day Money-Back Guarantee" posted on their website.
Instead, they offered a “special personal discount” followed by offers of insulting partial refunds.
Jarah Melbourne’s business model is highly deceptive and misleading in its conduct, despite guarantees very visible on their website.
It appears there are numerous companies using the exact same deceptive and misleading images across multiple different website names.
If you have been caught like me, please lodge a dispute with your bank, lodge a complaint with Department of Fair Trading, and tell your story all over social media naming the company that ripped you off, ensuring awareness of these scammers is widely spread.
I bought two bags which were supposed to be quilted. They sent me 2 bags that were printed and definitely not worth the price I paid. This company will not provide a full refund on return of the product, it is coming from China, it is not an Australian company or shop.
They’re claiming they do not mislead, yet I have a copy of their email which claims ‘Quilted Bag’.
Odpowiedź od Jarah Melbourne
Hi, thank you for taking the time to share your feedback.
We're sorry to hear you're unhappy with your order, but we'd like to clarify a few points. All our items are accurately described and photographed on our product pages, and every order is handled with the same care and attention, regardless of where it ships from. We always do our best to make sure customers are happy with what they receive.
Regarding your refund, we'd love the chance to sort this out properly — could you please reach out to our customer support team via "info@jarah-melbourne.com" directly with your order number? We're always happy to look into individual cases and find a fair solution.
Warm regards,
The Jarah Melbourne Team
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