Great products, good value for money and high quality. On the rare occasion when things weren’t 100%, the customer service has been outstanding. Fast, super friendly and helpful replies that show the... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Great products, good value for money and high quality. On the rare occasion when things weren’t 100%, the customer service has been outstanding. Fast, super friendly and helpful replies that show the... Zobacz więcej
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JacVapour is simply the best! OK, so I can't claim to have tried all the online vaping shops out there but then I don't need to because I'm so happy with the quality of their products, the speed... Zobacz więcej
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A quick follow up review for the amazing JAC. My new mod arrived, but the screen was defective. I emailed and Duncan from the customer services team got back to me in less than five minutes! A replace... Zobacz więcej
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I only write reviews when something is outstandingly good or outstandingly bad. This falls into the first category. I love my new nicotine free puff box, it's so well designed and tastes perfec... Zobacz więcej
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JAC Vapour is a British vape brand, selling it's vape devices and e-liquids directly through it's online store: www.jacvapour.com. Since their initial launch in 2010, the JAC Vapour team have grown the business to be a leader and prominent voice in the UK vape industry. They're proud to have introduced premium devices, all designed in-house, and provided premium e-liquids made in the UK. Today, it's still one of the only truly independent vape brands in the UK; privately-owned and managed. Compliance is a big part of the JAC Vapour proposition; all products being thoroughly tested, verified and registered. In recent years, the business has won government contracts, including supplying highly regulated pod vapes to the Scottish Prison Service.
Unit 1B, Tom Stewart Lane, KY16 8YB, St Andrews, Zjednoczone Królestwo
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Been buying from JAC for years. Any problems have been very quickly resolved. Hints and tips are great. Clear Steam is my choice and I love it. I trust the JAC products completely for their rigorous testing and engineering. Great UK company.

Odpowiedź od JAC Vapour
Good quality products, delivered on time and in perfect condition

Odpowiedź od JAC Vapour
Never received items and customer service was no help at all!

Odpowiedź od JAC Vapour
Fantastic service. Fully understood my query and appeased with outstanding customer service. Been with jacvapour over ten years, always great for me. Thank you. 😊

Odpowiedź od JAC Vapour
Great products and excellent customer service.
Jade was very helpful.

Odpowiedź od JAC Vapour
Purchased several vapes over the past few years from Jac Vapour. Only ever had one problem, and was resolved super quickly via email from customer support. Would recommend!

Odpowiedź od JAC Vapour
Amazing customer service. They went above and beyond my expectations in dealing with my problems.
I wish everywhere delt with their customers like these guys do.

Odpowiedź od JAC Vapour
The thing I really love about JacVapour is their customer service. It’s rare that I do need to contact them, but on the odd occasion when I have I’ve always got a really quick reply from an actual person rather than a chatbot. Always very quick to help and sort out any issues, I have no hesitation in recommending them to anyone.

Odpowiedź od JAC Vapour
I had an outstanding experience with the customer service team. Duncan was incredibly helpful, patient, and responsive. I appreciate his dedication to resolving my issue promptly. Thank you for providing such excellent service!

Odpowiedź od JAC Vapour
This company has outstanding customer service. The puff boxes are my favourite vape experience please please please can we have a cola flavour 🙏🏼 😊

Odpowiedź od JAC Vapour
This company is easily to contact, is always helpful and dispatch their product well protected and on-time!! Who can ask for more?

Odpowiedź od JAC Vapour
Excellent and speedy response from customer support, to deal with issues I had with some Puff Box pods. Replacement pods sent quickly. One very happy customer.

Odpowiedź od JAC Vapour
Brilliant customer service - always reactive and helpful and quick.
And top quality products too!!

Odpowiedź od JAC Vapour
Always use JAC but recently constantly short of stock, VG 18mg Pure Menthol. Five stars otherwise.
Update since review and Duncan at JAC reached out and gave excellent support in resolving the stock issues. Now revised to 5 star service.

Odpowiedź od JAC Vapour
Consistently excellent service from this superior company. Jade was so helpful to me today in terms of refunding my delivery charge and amalgamating both my orders. Appreciate it!

Odpowiedź od JAC Vapour
I've used the S22 series vape for many years (having been an analogue smoker for decades and now given up entirely) and it's perfect for me. The best thing about it for me, is that you can charge at the same time as vaping, so as I work from home on a laptop, it's great. However, the only thing to remember is NOT to over-tighten the tank to the battery, otherwise you won't get it off to change the coil or eventually replace the battery. Their customer service is second to none (ie. Duncan) and on the rare occasions I've needed assistance, they've got back to me immediately and either sent out a fast replacement or patiently supported me whilst helping resolve the issue.
If you want a reliable supplier for your vaping equipment or are new to vaping and need support and advice, go to JAC vapour!!

Odpowiedź od JAC Vapour
Ordered a vape kit which I was initially very pleased with, very good build quality. After a day of use the unit developed a problem. I contacted JAC and they were very helpful, (Duncan in particular). A couple of things were tried but to no avail... eventually the sales department said they would replace the component free of charge, which they did. The item arrived within 24 hours from Scotland to Chelmsford! JAC customer service is excellent... unlike so many other companies. Keep it up, a well deserved 5 stars! Steve Joslin

Odpowiedź od JAC Vapour
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