Great products, good value for money and high quality. On the rare occasion when things weren’t 100%, the customer service has been outstanding. Fast, super friendly and helpful replies that show the... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
JacVapour is simply the best! OK, so I can't claim to have tried all the online vaping shops out there but then I don't need to because I'm so happy with the quality of their products, the speed... Zobacz więcej
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A quick follow up review for the amazing JAC. My new mod arrived, but the screen was defective. I emailed and Duncan from the customer services team got back to me in less than five minutes! A replace... Zobacz więcej
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I only write reviews when something is outstandingly good or outstandingly bad. This falls into the first category. I love my new nicotine free puff box, it's so well designed and tastes perfec... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
JAC Vapour is a British vape brand, selling it's vape devices and e-liquids directly through it's online store: www.jacvapour.com. Since their initial launch in 2010, the JAC Vapour team have grown the business to be a leader and prominent voice in the UK vape industry. They're proud to have introduced premium devices, all designed in-house, and provided premium e-liquids made in the UK. Today, it's still one of the only truly independent vape brands in the UK; privately-owned and managed. Compliance is a big part of the JAC Vapour proposition; all products being thoroughly tested, verified and registered. In recent years, the business has won government contracts, including supplying highly regulated pod vapes to the Scottish Prison Service.
Dane kontaktowe
Unit 1B, Tom Stewart Lane, KY16 8YB, St Andrews, Zjednoczone Królestwo
- 0131 555 6111
- sales@jacvapour.com
- www.jacvapour.com
4,7
Doskonała
973 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
FANTASTIC CUSTOMER SERVICE !!!!
Duncan McLaren Should be awarded a medal for his Patience, Efficiency, Help and understanding in dealing with a particular long and complicated problem I had with my B DNA 75W AND S22 Vapes. It was Customer Service (Which is SO difficult to find nowadays !) TO THE VERY HIGHEST DEGREE !!! Especially when dealing with a "Silver Surfer" !!! It seemed Duncan was working 24hrs a day by the speed in which he returned my enquires ! Many thanks Duncan, VERY MUCH APPRECIATED ! A credit to Jac Vapour (Problem finally "Sorted" when I received replacement items on 03/05/2024 that were dispatch AND received within 24 Hrs of being in contact !!!!)
3 maja 2024
Opinia niezależna
Odpowiedź od JAC Vapour
Thanks for taking the time to leave us your feedback, you're a STAR!! I'm glad to hear that we could help, that's great news! As always, please do feel free to come back to us anytime - we're always more than happy to help!
Odpowiedź od JAC Vapour
Thanks for taking the time to leave us your feedback, you're a STAR!! I'm glad to hear that we could help, that's great news! As always, please do feel free to come back to us anytime - we're always more than happy to help!
Long term happy customer
Have use Jac vapour products for many years. I trust their products and quality and customer service is very professional. Special thanks to Duncan who always goes above and beyond to provide assistance when needed.
30 kwietnia 2024
Opinia niezależna
Odpowiedź od JAC Vapour
Thanks for taking the time to leave us your feedback, you're a STAR!! I'm glad to hear that we could help, that's great news! As always, please do feel free to come back to us anytime - we're always more than happy to help!
Exceptional customer service
Exceptional customer service, and quality products. I have used Jac Vapour for years and can honestly say they are one of the best companies that i have ever dealt with.
16 kwietnia 2024
Opinia niezależna
Odpowiedź od JAC Vapour
Thanks for taking the time to leave us your feedback, you're a STAR!! I'm glad to hear that we could help, that's great news! As always, please do feel free to come back to us anytime - we're always more than happy to help!
Excellent customer service
Excellent customer service. Excellent products, quick delivery, quick response and quick to sort out any issues. They follow up with regular emails if there are any issues (we had a missing parcel) and almost instantly they sent a replacement. We use the puff box and we’re well impressed with the quality. Thank you!
12 kwietnia 2024
Opinia niezależna
Odpowiedź od JAC Vapour
Thanks for taking the time to leave us your feedback, you're a STAR!! I'm glad to hear that we could help, that's great news! As always, please do feel free to come back to us anytime - we're always more than happy to help!
Excellent Company
We have been using this company for a few years now, and everything always straightforward, very easy to deal with, and would certainly recommend them.
We are very pleased with this vendor.
4 marca 2024
Odpowiedź od JAC Vapour
Thanks for taking the time to leave us your feedback, you're a STAR!! I'm glad to hear that we could help, that's great news! As always, please do feel free to come back to us anytime - we're always more than happy to help!
Always excellent company to deal with
Always excellent company to deal with, fast shipping and quality products.. highly recommend ..
4 marca 2024
Odpowiedź od JAC Vapour
Thanks for taking the time to leave us your feedback, you're a STAR!! I'm glad to hear that we could help, that's great news! As always, please do feel free to come back to us anytime - we're always more than happy to help!
Quality items at competitive prices
4 marca 2024
Odpowiedź od JAC Vapour
Thanks for taking the time to leave us your feedback, you're a STAR!! I'm glad to hear that we could help, that's great news! As always, please do feel free to come back to us anytime - we're always more than happy to help!
Bar raising customer service and vape experience!
I've been a Jac Vapour customer for nearly 8 years and can testify to the excellent quality of the products (I love the S22 and the Jac Original e liquids!). I reached out to Customer Service for the first time the other day and was stunned to get a lightning fast response to my query. I had an issue with some coils and Duncan sent me a troubleshooting guide and arranged for replacement coils to be delivered the next day! He was so helpful and genuinely wanted to ensure I had a superb customer experience.
The products speak for themselves - hence my loyalty as a customer. But the customer service raises the bar x10!
6 marca 2024
Opinia niezależna
Odpowiedź od JAC Vapour
Thanks for taking the time to leave us your feedback, you're a STAR!! I'm glad to hear that we could help, that's great news! As always, please do feel free to come back to us anytime - we're always more than happy to help!
5 stars x 2
I've been buying my e-liquids for a while now from Jac Vapour and was never disappointed. The flavours of premium e-liquids are fantastic so it's 5 stars just for their products alone.
Recently I had an unfortunate situation where Royal Mail has lost my parcel. I emailed Jac Vapour cs, explaining my predicament and within a day I had a responce from Duncan who was so helpful and straight away arranged for my order to be replaced. He not only arranged 24 tracked delivery for me but also allowed me to change my delivery address so I would not miss my parcel.
Absolute legend! Thats another 5 star for customer service experience.
What more could I ask for.
26 lutego 2024
Opinia niezależna
Odpowiedź od JAC Vapour
Thanks for taking the time to leave us your feedback, you're a STAR!! I'm glad to hear that we could help, that's great news! As always, please do feel free to come back to us anytime - we're always more than happy to help!
First Class Products and Customer Service
I've been buying Jac Vapour products for years and not only are their products excellent but their customer service is first class. One the rare occasion that I have a problem, they deal with the issue super fast and replacements are despatched almost immediately. Keep up the fantastic work Jac Vapour!
21 lutego 2024
Opinia niezależna
Odpowiedź od JAC Vapour
Thanks for taking the time to leave us your feedback, you're a STAR!! I'm glad to hear that we could help, that's great news! As always, please do feel free to come back to us anytime - we're always more than happy to help!
Best products even better customer service!!
Been using jac vapour for the last 4 years or so. Brilliant products but also absolutely brilliant customer service. One of the best customer service I’ve experienced in my life! They are so helpful and friendly! Shout out to the whole Jac Vapour Team specially Duncan he is so very brilliant!
1 lutego 2024
Opinia niezależna
Odpowiedź od JAC Vapour
Thanks for taking the time to leave us your feedback, you're a STAR!! I'm glad to hear that we could help, that's great news! As always, please do feel free to come back to us anytime - we're always more than happy to help!
Love the puff box
Love the puff box. Great for giving up nicotine and LOVE the cartridges can be recycled :)
21 lutego 2024
Opinia niezależna
Odpowiedź od JAC Vapour
Thanks for taking the time to leave us your feedback, you're a STAR!! I'm glad to hear that we could help, that's great news! As always, please do feel free to come back to us anytime - we're always more than happy to help!
Odpowiedź od JAC Vapour
Thanks for taking the time to leave us your feedback, you're a STAR!! I'm glad to hear that we could help, that's great news! As always, please do feel free to come back to us anytime - we're always more than happy to help!
Easy website & fast reliable service
5 stycznia 2024
Odpowiedź od JAC Vapour
Thanks for taking the time to leave us your feedback, you're a STAR!! I'm glad to hear that we could help, that's great news! As always, please do feel free to come back to us anytime - we're always more than happy to help!
Odpowiedź od JAC Vapour
Thanks for taking the time to leave us your feedback, you're a STAR!! I'm glad to hear that we could help, that's great news! As always, please do feel free to come back to us anytime - we're always more than happy to help!
Quality products
Good original products, reasonable delivery costs and prompt dispatch.
4 stycznia 2024
Odpowiedź od JAC Vapour
Thanks for taking the time to leave us your feedback, you're a STAR!! I'm glad to hear that we could help, that's great news! As always, please do feel free to come back to us anytime - we're always more than happy to help!
Excellent customer service sorting out…
Excellent customer service sorting out a little niggle with my S-17 AIO. Many thanks
31 stycznia 2024
Opinia niezależna
Odpowiedź od JAC Vapour
Thanks for taking the time to leave us your feedback, you're a STAR!! I'm glad to hear that we could help, that's great news! As always, please do feel free to come back to us anytime - we're always more than happy to help!
great customer service
Been a happy customer for years. Top notch customer service. 4 stars only because many e-liquids flavor seems to be constantly changed and not for the better unfortunately.
14 grudnia 2023
Opinia niezależna
Odpowiedź od JAC Vapour
Thanks for taking the time to leave us your feedback, you're a STAR!! I'm glad to hear that we could help, that's great news! As always, please do feel free to come back to us anytime - we're always more than happy to help!
First class customer service
First class customer service, Duncan was so helpful when I explained my situation (disabled), prompt delivery.
12 stycznia 2024
Opinia niezależna
Odpowiedź od JAC Vapour
Thanks for taking the time to leave us your feedback, you're a STAR!! I'm glad to hear that we could help, that's great news! As always, please do feel free to come back to us anytime - we're always more than happy to help!
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