Fantastic product. I purchased horizontal slatted panels and special posts. Great quality. Be aware these are such good quality they are a lot heavier than cheaper brands. My fence looks great and dra... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I’m absolutely delighted with my new Jacksons fencing and gate. The quality is outstanding — solid, beautifully made, and finished to a really high standard. Customer service was brilliant from start... Zobacz więcej
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Great experience with this company. They worked with me to understand what exactly I needed for my pergola, the communication throughout was excellent, and we are very pleased with the wood that was d... Zobacz więcej
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I already knew the quality of Jacksons' timber was excellent from a previous project, but I'd forgotten just how good their customer service is too. Ramona was brilliant throughout, patiently answe... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z ogrodzeniami
- również w kategorii:
- Sklep ogrodniczy
- Sklep z drewnem
- Sklep z materiałami architektury krajobrazu
- Wykonawca ogrodzeń
O Jacksons Fencing
Napisane przez firmę
Our Mission:
Jacksons Fencing was established in Kent in 1947 and has built a reputation for crafting premium timber fencing, gates and garden structures. From our headquarters in Kent, we design and manufacture beautifully finished products that combine traditional craftsmanship with innovative design.
Every product is made with meticulous attention to detail to ensure outstanding strength, durability, and visual appeal. We stand confidently behind our work with a market leading 25 year guarantee against rot and insect attack, which means no painting, staining, or additional treatment is required for the lifetime of our products. It is a promise of long term performance, low maintenance, and true peace of mind.
To calculate everything you need for your fence installation, use our handy fence builder tool.
Alongside our premium timber fencing, we manufacture steel security fencing. If you require premium fencing, gates, and access solutions, visit our security website.
Premium Fencing & Gates, Made in Britain
Napisane przez firmę
- Designed for life
- Established in 1947, Jacksons Fencing is a leading specialist in premium timber fencing, gates, decking, pergolas, and sleepers, as well as steel security fencing and acoustic barriers. From our headquarters in Kent, we design and manufacture high quality products that combine expert craftsmanship with innovative design. Every product is made with precision and care to deliver outstanding strength, durability, and visual appeal. We are proud to offer a market‑leading 25 year guarantee, giving you long term confidence and value, with no painting, staining, or additional treatment required for the lifetime of our products. At Jacksons, we create outdoor solutions that are made to perform, made to last, and made to be enjoyed.
25 Year Guarantee
No staining, painting, or additional treatment required
All Jacksons timber and metal products are backed by our market leading 25 year guarantee, giving you lasting confidence from the moment your fence is installed.
Our timber is protected using Jakcure®, our unique pressure treatment that penetrates deep into the heart wood to defend against rot and insect attack. The result is a fence built not just to look good today, but to stand strong for decades.
Dane kontaktowe
Stowting Common, TN25 6BN, Ashford, Zjednoczone Królestwo
- 0800 096 6130
- sales@jacksons-fencing.co.uk
- www.jacksons-fencing.co.uk
4,7
Doskonała
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 75% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent quality products
Excellent quality products for this reason Jacksons are now our main supliers. Superb service and highly knowledgeable staff. Their product knowledge is second to none.
20 sierpnia 2026
Opinia niezależna
Odpowiedź od Jacksons Fencing
Thank you for your fantastic review. We're delighted to hear that our product quality and service have made Jacksons your main supplier.
It's great to know that our team's product knowledge and support have helped build your confidence in working with us. We value your continued partnership and look forward to supporting your projects for many years to come.
Delivery excellent very efficient and…
Delivery excellent very efficient and professional. The decking looks fabulous. Very happy with quality.
20 czerwca 2026
Odpowiedź od Jacksons Fencing
Thank you for your wonderful feedback. We're delighted to hear that you found our delivery service efficient and professional, and that you're pleased with the finished decking.
Excellent product and great customer…
Excellent product and great customer service - it's the customer service that makes an excellent company rather than an average one!
19 czerwca 2026
Odpowiedź od Jacksons Fencing
Thank you for your fantastic review. We're delighted to hear that you're pleased with both the quality of our products and the service. It's wonderful to know our team helped make your experience an excellent one.
Took delivery of a double bay pergola…
Took delivery of a double bay pergola in July. First impression of the kit was good. The quality and machining of the wood looks good. However the pergola kit came with no assembly instructions. I have noticed that there are some basic assembly instructions available online but I have no means of printing these. I contacted Jacksons a month ago and asked if they could supply me with a paper copy. I was informed by one of the sales team that they would see what they could do. To date I haven't received any paper assembly instructions and the pergola is still in storage on my back garden.
17 czerwca 2026
Odpowiedź od Jacksons Fencing
Thank you for your review and for your feedback on the quality of the pergola kit. We're pleased to hear that your first impression of the product, including the quality and machining of the timber, was positive.
A printed copy of the instructions has been posted to you today, and we hope you'll be able to get started with your pergola as soon as they arrive. We apologise for the delay in providing the printed instructions.
Good customer service
Always easy to deal with Jacksons Fencing and receive good customer service. Have used then many times in the past and will continue to do so in the future.
8 czerwca 2026
Odpowiedź od Jacksons Fencing
Thank you for your continued support and for taking the time to leave us such a positive review! We're delighted to hear that you've consistently found our team easy to deal with and that you've received the high level of customer service we strive to provide.
Likes and dislikes
Likes: quality of product, accuracy of order, politeness and professionalism of staff when ordering, collecting and paying.
Dislikes: yet another business where no cash payment is accepted, expensive, 3 weeks lead time agreed but actually took closer to 5-6 weeks with no updates explaining delays.
16 czerwca 2026
Odpowiedź od Jacksons Fencing
Thank you for taking the time to leave us your feedback. We're delighted to hear that you were pleased with the quality of the product, the accuracy of your order, and the professionalism and helpfulness of our team throughout the ordering, collection, and payment process.
We'd also like to apologise for the longer than expected lead time and the lack of updates regarding the delay. We understand how frustrating this can be, and improving our communication throughout the production process is something we are actively looking at. Your feedback is extremely valuable and helps us identify where we need to do better.
As all of our products are handmade to order, lead times can occasionally be longer than anticipated, and this craftsmanship is also reflected in the price of our products. We do, however, strive to provide products that offer excellent long term value, backed by a 25 year guarantee and designed for a long service life. Thank you again for your feedback.
Top quality product and service
This was my 4th or 5th delivery of Jacksons products. Items purchased Retreat shelter and decking.
Always a quality product, good customer service and friendly delivery service being kept up to date throughout the process.
Will always use and recommend Jacksons for any timber product.
15 czerwca 2026
Odpowiedź od Jacksons Fencing
Thank you for your fantastic review and for choosing Jacksons time and time again. We're delighted to hear that the shelter and decking, met your expectations for quality.
The quality of the materials
15 czerwca 2026
Odpowiedź od Jacksons Fencing
Thank you for your five star review. We're delighted to hear you're pleased with the quality.
Excellent quality product
Excellent quality product with clear installation instructions available. Receiving many admiring comments from neighbours.
10 sierpnia 2026
Odpowiedź od Jacksons Fencing
Thank you for your wonderful review. We're delighted to hear that you're pleased with the quality of the product and found our installation instructions clear and easy to follow. That's great your new fencing is already getting compliments from neighbours!
Odpowiedź od Jacksons Fencing
Thank you for your five star review. We're delighted to hear that you were pleased with the service and the quality of the product.
good advise on the phone
5 czerwca 2026
Odpowiedź od Jacksons Fencing
Thank you for your five-star review!
Good product (35mm acoustic fence)
Good product (35mm acoustic fence) , good communication by phone and email
5 czerwca 2026
Odpowiedź od Jacksons Fencing
Thank you for your 5 star review! We're delighted to hear you're pleased with the acoustic fence and that you found our communication helpful throughout the process.
Jackson’s sorted this problem
We had a problem with a section of our fencing, it was replaced without a problem under the guarantee
4 czerwca 2026
Odpowiedź od Jacksons Fencing
Thank you for your 5 star review! We're so pleased to hear that everything was smooth.
Delivered on time to a bespoke size
11 czerwca 2026
Odpowiedź od Jacksons Fencing
Thank you for your 5 star review! We're delighted to hear that you were pleased with the order and delivery.
Exceptional Service
Sometimes something has to go wrong for a company to show its’ customer service DNA. I received a short shipment which was rectified the next morning at 09:00 by courier. I then received a follow-up to make sure everything was ok.
Exceptional service supporting exceptional products.
3 czerwca 2026
Odpowiedź od Jacksons Fencing
Thank you for your fantastic 5-star review! We're delighted to hear that, although there was an issue with a short shipment, our team was able to resolve it quickly and get everything sorted for you. Thank you for your kind words about both our products and our team.
Excellent gates and delivered on the…
Excellent gates and delivered on the day specified.
10 czerwca 2026
Odpowiedź od Jacksons Fencing
Thank you for your 5 star review! We're delighted to hear that you're pleased with your gates and the delivery went smoothly.
Excellent service.
The service from the beginning to the end was extremely good. My initial telephone call to Wendy was very helpful & useful. I was kept informed throughout from the ordering to the delivery process. I would certainly use your services again.
Helen
5 sierpnia 2026
Odpowiedź od Jacksons Fencing
Thank you for your wonderful 5 star review! We’ll be sure to pass your kind words on to Wendy. We're delighted that you were kept informed throughout the process and look forward to helping you again in the future.
Very helpful and product was excellent…
Very helpful and product was excellent quality
9 czerwca 2026
Odpowiedź od Jacksons Fencing
Thank you for your five star review! We're delighted you were happy with the quality of the product.
It was okay but the product let you…
It was okay but the product let you down. Found that there was quite a lot of poorly put together pieces, lots of imperfections which made us have to do extra to make things work. Quality poor, delivery okay, product overall it remains to be seen.
2 czerwca 2026
Very good quality product and delivered…
Very good quality product and delivered to the right place as requested on time
8 czerwca 2026
Odpowiedź od Jacksons Fencing
Thank you for your five star review! We're delighted to hear you're pleased with the quality of the product and that your delivery arrived on time and exactly where requested. We really appreciate your feedback and thank you for choosing Jacksons.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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