Fantastic product. I purchased horizontal slatted panels and special posts. Great quality. Be aware these are such good quality they are a lot heavier than cheaper brands. My fence looks great and dra... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I’m absolutely delighted with my new Jacksons fencing and gate. The quality is outstanding — solid, beautifully made, and finished to a really high standard. Customer service was brilliant from start... Zobacz więcej
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Great experience with this company. They worked with me to understand what exactly I needed for my pergola, the communication throughout was excellent, and we are very pleased with the wood that was d... Zobacz więcej
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I already knew the quality of Jacksons' timber was excellent from a previous project, but I'd forgotten just how good their customer service is too. Ramona was brilliant throughout, patiently answe... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z ogrodzeniami
- również w kategorii:
- Sklep ogrodniczy
- Sklep z drewnem
- Sklep z materiałami architektury krajobrazu
- Wykonawca ogrodzeń
O Jacksons Fencing
Napisane przez firmę
Our Mission:
Jacksons Fencing was established in Kent in 1947 and has built a reputation for crafting premium timber fencing, gates and garden structures. From our headquarters in Kent, we design and manufacture beautifully finished products that combine traditional craftsmanship with innovative design.
Every product is made with meticulous attention to detail to ensure outstanding strength, durability, and visual appeal. We stand confidently behind our work with a market leading 25 year guarantee against rot and insect attack, which means no painting, staining, or additional treatment is required for the lifetime of our products. It is a promise of long term performance, low maintenance, and true peace of mind.
To calculate everything you need for your fence installation, use our handy fence builder tool.
Alongside our premium timber fencing, we manufacture steel security fencing. If you require premium fencing, gates, and access solutions, visit our security website.
Premium Fencing & Gates, Made in Britain
Napisane przez firmę
- Designed for life
- Established in 1947, Jacksons Fencing is a leading specialist in premium timber fencing, gates, decking, pergolas, and sleepers, as well as steel security fencing and acoustic barriers. From our headquarters in Kent, we design and manufacture high quality products that combine expert craftsmanship with innovative design. Every product is made with precision and care to deliver outstanding strength, durability, and visual appeal. We are proud to offer a market‑leading 25 year guarantee, giving you long term confidence and value, with no painting, staining, or additional treatment required for the lifetime of our products. At Jacksons, we create outdoor solutions that are made to perform, made to last, and made to be enjoyed.
25 Year Guarantee
No staining, painting, or additional treatment required
All Jacksons timber and metal products are backed by our market leading 25 year guarantee, giving you lasting confidence from the moment your fence is installed.
Our timber is protected using Jakcure®, our unique pressure treatment that penetrates deep into the heart wood to defend against rot and insect attack. The result is a fence built not just to look good today, but to stand strong for decades.
Dane kontaktowe
Stowting Common, TN25 6BN, Ashford, Zjednoczone Królestwo
- 0800 096 6130
- sales@jacksons-fencing.co.uk
- www.jacksons-fencing.co.uk
4,7
Doskonała
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 75% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
First rate products and service
We went into the Chester branch where we received really helpful and no pressured help and advice on the project we were thinking of doing. After going away to think about options when it came to ordering it was straightforward and with the delivery date given at the time of ordering being met.
Everyone we had dealings with were very friendly and helpful.
3 lipca 2026
Odpowiedź od Jacksons Fencing
Thank you for your wonderful review! We're delighted to hear that our Chester branch team provided helpful advice and friendly service, and that your order and delivery went smoothly. We really appreciate your feedback and support.
Fence fitted together very well
Fence fitted together very well, the panels to the
gravel boards to the posts. Seemed to be very well
impregnated with preservative, not sure whether we needed the screws.
1 września 2026
Odpowiedź od Jacksons Fencing
Thank you for your 4-star review! We're delighted to hear that the fence fitted together so well, from the panels and gravel boards right through to the posts, and that you were pleased with the treatment.
We always aim for a five-star experience, so if there's anything we could have done differently to improve your experience, we'd appreciate your feedback.
Solid quality product look great on…
Solid quality product look great on both sides. Well packaged for delivery and easy ordering site
2 lipca 2026
Odpowiedź od Jacksons Fencing
Thank you for your five-star review! We're delighted to hear you're pleased with the quality of the product and the ease of ordering. We really appreciate your feedback and support.
Love the Gate. Etc
Great service excellent communication and knowledge of products and service 1st class.
26 czerwca 2026
Odpowiedź od Jacksons Fencing
Thank you for your five-star review! We really appreciate your kind words and support.
Very disappointing after-sales service.
Very disappointing after-sales service.
We purchased a new timber gate which has developed a noticeable 12mm twist. Despite providing photos and requesting a replacement, we've been told to adjust the hinges, keep the gate closed and wait until March to see if it improves.
We have also raised the matter with Area Manager Wendy Lawton, as I don't believe asking a customer to wait six months for a problem with a new product is a reasonable solution.
We fully understand that timber naturally moves, but there has to be an acceptable limit.
Unfortunately, based on how this has been handled so far, I couldn't recommend their after-sales service.
1 września 2026
Opinia niezależna
Customer Service is excellent with…
Customer Service is excellent with friendly, professional and helpful staff.
The products are outstanding. Excellent quality, finish and appearance. Worth the money for the quality of the products.
3 lipca 2026
Odpowiedź od Jacksons Fencing
Thank you for your five-star review! We're delighted to hear that our team provided friendly, professional service and that you're so pleased with the quality and finish of our products. We really appreciate your kind words and support.
Excellent company
Excellent company, great service, sorted back orders rapidly and products are excellent.
29 czerwca 2026
Odpowiedź od Jacksons Fencing
Thank you for your fantastic feedback! We're delighted to hear that you received great service and that you're pleased with the quality of our products.
Jacksons 5*
Great Team Great Product and overall service Start to Finish
Thank you
Jacksons Fencing
And Rueben W
25 czerwca 2026
Odpowiedź od Jacksons Fencing
Thank you for your kind words! It's fantastic to hear that our team, products, and overall service met your expectations.
Thank you Jacksons Fencing
They have been supplying our fencing and gates since the early 1980s and I cannot fault their professional service and excellent products.
2 lipca 2026
Odpowiedź od Jacksons Fencing
Thank you for your wonderful review. We greatly appreciate your longstanding custom and are thrilled to hear that you've been happy with both our products and service over the years. Your support means so much to us.
Great delivery
Great delivery, very helpful guy with forklift and skilled at negotiating narrow estate road.
25 czerwca 2026
Odpowiedź od Jacksons Fencing
Thank you for your review. We're delighted to hear that the delivery went smoothly and that our forklift driver was helpful and able to navigate the narrow estate road with skill and care. We appreciate your feedback and hope to provide an even better experience next time. Thank you for choosing us.
Excellent quality gates
Excellent quality gates. Great delivery experience. Hats off to driver who negotiated a very narrow access in exceptional heat all with good cheer. Thank you.
26 czerwca 2026
Odpowiedź od Jacksons Fencing
Thank you for your fantastic review. We're delighted to hear that you're pleased with the quality of your gates and that your delivery experience was a positive one. We'll be sure to pass your kind words on to the driver, who will be thrilled to know his efforts navigating the narrow access in such challenging heat were appreciated. Thank you for choosing us, and we hope to serve you again in the future.
Privacy fence
Great quality fencing that looks good. Very professional company. Good delivery service.
30 czerwca 2026
Odpowiedź od Jacksons Fencing
Thank you for your great review. We're delighted to hear that you're pleased with the quality of your fencing and that it looks great too. It's wonderful to know that our team provided a professional service and that your delivery experience met expectations. We really appreciate your feedback and thank you for choosing us.
Good quality sleepers
Good quality sleepers delivered on time and in a convenient spot for me. Thank you very much.
29 czerwca 2026
Odpowiedź od Jacksons Fencing
Thank you for your kind review. We're delighted to hear that you're pleased with the quality of the sleepers and that they were delivered on time and placed in a convenient location for you. We really appreciate your feedback and thank you for choosing us.
Excellent quality fencing.
29 czerwca 2026
Odpowiedź od Jacksons Fencing
Thank you for your excellent review. We're delighted to hear that you're pleased with the quality of your fencing. Your feedback is greatly appreciated, and we're grateful for your support. Thank you for choosing us.
Jacksons Fencing - the best
Jacksons Fencing provides probably the best quality fencing available. Whilst you pay a premium price it is most certainly worth it plus you get the 25 year Jackure guarantee. We have very strong winds along the north west coast of Wales but the fencing is more than up to the job.
27 czerwca 2026
Odpowiedź od Jacksons Fencing
Thank you for your fantastic review! We're delighted to hear that you're so pleased with the quality and durability of our fencing.
good enough fence but poor customer…
good enough fence but poor customer service and delivery experience.
ordered the wrong gate (my error) but charged additional delivery and collection fees for unused, unopened stock. Also took over a week to process a refund on gate post collection.
17 sierpnia 2026
Opinia niezależna
Odpowiedź od Jacksons Fencing
Thank you for taking the time to leave your feedback. We're pleased to hear that you were happy with the quality of the fence, but we're sorry that your customer service and delivery experience did not meet expectations.
As many of our products are made to order and the incorrect gate was ordered in error, the collection and redelivery charges were applied to cover the transport costs involved. However, we understand that this can be frustrating, particularly when the item was unused and unopened.
We also apologise for the delay in processing your refund following collection. While refunds can take several working days to complete, we appreciate that a quicker resolution would have been preferable.
We value your feedback and will use it to review our processes and communication to help improve the experience for future customers. If there is anything further you'd like to discuss, please don't hesitate to contact our customer service team.
Excellent quality products
Excellent quality products
Quick delivery
Kept informed of delivery time
18 czerwca 2026
Odpowiedź od Jacksons Fencing
Thank you for your fantastic review! We're delighted to hear that you're pleased with the quality of our products and the delivery. We really appreciate your feedback and thank you for choosing us.
Excellent quality fencing
Excellent quality fencing . Worth spending a little bit more on this quality product.
17 czerwca 2026
Odpowiedź od Jacksons Fencing
Thank you for your five-star review! We're delighted to hear that you're pleased with the quality of your fencing.
Garden fencing
It’s an excellent quality of fencing that looks very good. The service is excellent, offering support and advise and making sure everything is in order. The delivery was seamless and it is so well protected for transportation. The delivery men were very good. I strongly recommend Jackson’s fencing. It also does live up to the 25 years plus. I bought a fence previously and it still looked like new when I left that property.
17 czerwca 2026
Odpowiedź od Jacksons Fencing
Thank you so much for your wonderful review and recommendation. We're delighted to hear that you're pleased with the quality and appearance of your fencing, and that our team was able to provide the support and advice you needed throughout the process. We're also thrilled to hear about your previous Jacksons fence. Thank you again for choosing Jacksons and for taking the time to leave a review.
The quality of the fencing is top notch…
The quality of the fencing is top notch and the customer care matches thank you
17 czerwca 2026
Odpowiedź od Jacksons Fencing
Thank you for your kind words. It's great to hear that our fencing and customer care both met your expectations.
Doświadczenie Trustpilot
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