Apple Recenzje 

Die größte Drecksoftware auf ERDEN! Gehört in Tonne verbannt.

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I play a on online game through a company called gameloft. They recently offered a promotion for $79.95. I made the purchase for the game. It turned out the offer was incorrect and the gaming company changed the attributes of the purchase. They claimed for a refund as it’s an in app purchase I have to go through ITunes. What a process that is. After being directed to receive a refund from gameloft, ITunes denied my request. I appealed the denial stating what I purchased was changed by the gaming company and iTunes gave a second denial. I have since learned that all others that made the purchase have received a refund. On requiring an explanation for this I was advised all accounts are different and treated differently. Absolute bulltish. I usually spend around $35 month on the game and now through gameloft and iTunes bloodymindness, they win $79.95 but lose over $400 a year. It’s a scam to buy a product and change the attributes and then say “hey go to iTunes for a refund” knowing iTunes will just knock it on the head

schlecht, hasse Itunes. Bin deshalb bei Android

After signing up for a free trial and then cancelling waaaay befor the trial ends I still get billed! This is not the first time it’s happened and probably won’t be the last. Apple you are lying and stealing!

So buggy, so many time my downloads are getting duplicated and its a mess to set the records back in order. Unacceptable to the company of such high standards.

So hard to use won't even sync on my phone

I recently bought an Apple MacBook Air 13". Great upgrade from 2017. Good keyboard, comfortable controls. Feels great when I use the Macbook.

Das neue itunes Musik ist reine Abzocke. Funktionen und Organisation der eigenen Mediathek unbrauchbar. Du sollst Apple Music abonnieren müssen. Qualität sieht anders aus.

I purchased over $1,200 in in-app purchases in a very short period of time and the developers wouldn’t help or refund anyone when we didn’t receive the items we purchased. I have several GBs of screen recordings and screenshots of all of this proving the items not given to me and proof that the developers had MAJOR coding bug issues causing issues with in-app purchase usage!

I tried to fix the issue with the developer directly for a month. Myself, everyone else on my team, as well as many people that posted iTunes reviews at the same time as me would get the same response from the developer, “thank you for your understanding. Enjoy the game!” NO, not acceptable when you and many others are spending thousands of dollars!!!

I know coding and when you spend a lot of money on a game having faith that Apple will make the approved developers provide the services and in app purchases that you purchase, just to have Apple say “we don’t care” is a slap in the face! Even more so when Apple Care Public Relations team takes your claim from your assigned advisor and doesn’t respond to any messages or time responding complaints filed for 7 weeks!!!!!

When I called to file for a refund, the first advisor didn’t even select the correct reason or describe the reason accurately, and that’s after over an hour explaining it. Then the second senior advisor did the same! After over 2 hours explaining it to her. I asked this advisor what my steps were if apple declined this refund, she specifically said to me that if I was to dispute the charge through my credit card that my Apple ID would be disabled and all information tied to my Apple ID would be lost if they can’t enable my id. 10+ years of data tied to my Apple ID being held hostage! She said to me, and I quote, “Well I guess you will have to determine how much the last 10+ years of data tied to your Apple ID is worth to you.” This threatening verbiage is illegal in soooo many forms!!!! She also said that Apple doesn’t have to follow Consumer Protection Laws! So where you are protected by your credit card company from developers taking your money and not giving you what you purchased or false advertising their game, Apple doesn’t protect you! They force this on you by only allowing you to get apps from iTunes and not providing a purchase option to pay the developer companies directly but requiring that you make all purchases through Apple! You have no option but to unknowingly sign away your Consumer Protection Rights! With a company like Apple, they had a duty to do due diligence of the accuracy of the developers that they approve to have applications for sale on their iTunes platform! They have the extra due diligence to do this and protect consumers when they take away our Consumer Protection Rights! They abuse their authority and position with your data being tied to your Apple ID! Both the previous senior advisors told me that I couldn’t send them screen shots and screen recordings to provide proof - this turned out to be wrong.

On my third discussion with an Apple senior advisor, he filed a new complaint and sent me a link to send attachments. My attachments were more than what the link allowed so I had to select what I could. I was on the phone with him for over 4 hours!!! He told me he had this case and he owned it. He said he would call me in 48 hours with an update. He called me as he said he would but he couldn’t give me an update because the Apple Care Partner Relations department took my case and blocked him out. He told me to email the system case number email to get a message to whoever took my case. I did many times with no response. I called in several times and had an advisor submit a complaint for a timely response to me, still nothing after 7 weeks of this!!!!!

Apple now has a credit card. They have financial products. These actions go against all the following OCC Regulatory UDAAP regulations:
1. UNFAIR - Product or service terms or conditions that prevent a customer from using a product or service. Processes that make it difficult for customers to cancel a product or service or get a refund!!!!!
2. DECEPTIVE - Practices that do not properly explain applicable financial customer obligations.
3. ABUSIVE - Failing to make good-faith efforts to resolve known issues.
4. PROCESSES - Timely, appropriate and procedures for employee decisions making and discretion. Resolving customer complaints in a timely manner.
They didn’t meet any of those OCC regulation requirements!
I also question whether the Apple Supplier Code of Conduct has been violated by this developer that Apple is protecting.
I will be turning this into the Attorney General, the Better Business Bureau, FDIC and the Federal Trade Commission. I will be filing every complaint with every government agency possible.
(I ran out of space to list all complaints.)

itunes literary had me switch from android to ios and i can't express how satisfied i am and happy with my choice and purchase

I do love iTunes and the convenience that it does. Though sometimes I I open iTunes, it freezes and I have to close and restart it to get it to work.

I'm apple client since first iphone. I have never had any problems with iTunes also.

I want a refund for youtube premium. It did not show under subscription and debited me as soon as I had money there

Die Apple Produkte sind alle sehr gut. Preislich sind die etwas zu teuer. Der Service ist sehr gut.

The system interface is clean and easy to understand. There's great music anything I looked for was there and the song choice on is perfect everytime

Scammed by Apple .
Purchased an app and it does not work , contacted customer service to ask for a refund ant the refund was refused without any reason and when I asked what was the reason I did not get an answer just been stayed that there is no more information that they can provide about the case as iTunes closed the case , so my conclusion is that if someone has a bad day you don’t get your refund.
So I can say that I have been Scammed by Apple so don’t buy apps from Apple store unless you know you will use that app forever as you will not get your money back if the app is not working you get Scammed by APPLE I have emails and screenshots to prove that my review is genuine .

Where am i from? Kazakhstan. Great country, excellent food, nice work and payload. Horses, mountains, Astana, EXPO, nice to meet you.

Worse customer service experience ever. Lost and airpod.... decided to order a replacement Saturday evening via chat. Paid $76 for an new one, found lost airpod in washer next morning; let it charge and my afternoon it was working. Contacted Apple to try and cancel order. 2 hrs in and unable to cancel. Claimed it was shipped already but could not provide tracking or company; then came back and said all sales final. Did not state that ANYWHERE on the page to check out or anywhere else. Low and behold it’s on the very bottom of their terms and conditions on the last line AFTER you check out. So not exactly visible before checking out. So I’m out $76 so unless one of kids lose one- we have an extra. 2 hrs on the phone and no one could do anything to stop it from shipping or anything. A billion dollar company couldn’t just stop an order that hasn’t even been packed or shipped. I’ve used an iPhone since the first one; and simply will not continue a company with poor customer service.