IQ Glass Recenzje 

We can't complain about the quality of the product, but there were constant add ons which increased the price markedly and was never made clear at the time of placing the order.
Over the past month we have been trying to order an extra item, but despite numerous calls each week nobody within the company is ever available or prepared to phone back. The attitude is very much we have your money now go away.
This means that the over all experience of dealing with IQ Glass has not been what one would expect of a company offering a high quality bespoke product.

I sympathise with Paul's situation in one of the prior reviews. We visited the showroom and indeed it does look sleek. The product looked great there and we were sold on a price point that was lower than some competitors. Dream looking good at this point....
Unfortunately, once funds were handed over and it was time for executing on 'The Grand Design' things went south rapidly.
1) A roof light was out of square and wider at one end.
2) Balustrade panels were fitted in the wrong place. 3) Scratched glass removing and refitting. Stating it would polish out, but it didn't.
4) Had to revisit to fix the fitting plates as they weren't tight to the glass.
5) Came out to ease the doors and didn't identify that they were binding because their glass was slipping down.
6) Glass has dropped and water enters the property meaning the client has to get up every morning that it rains with a mop to clear the mess from the internal floor. We are now left in a situation that an alternative firm will have to be sourced to rectify the issues at a hefty cost......
I can't review the Customer Service, i'm sure the reasons are clear! Other reviews of individual members of the team would be inappropriate, so best left alone. The title of the review says everything.... Mark

Sadly, having read the comments in this category, it is all too familiar. Our glass extension leaks. We had them back three times when it was originally fitted (including putting it up with the glass in the wrong order). We’re now out of warranty (yep - COVID didn’t help with timing there). We even paid the £420 for the surveyor to come out (seriously - we were in a corner with them) and had nothing back. We’ve sent follow up emails chasing and got silence. His mumbled comment on site was ‘I dunno’. Puddles of water. Anyone got any suggestions?

We had a wonderful tour of this fabulous showroom with a very well informed salesperson. We walked in knowing very little about sliding doors and left an hour later so much wiser. Highly recommend Ana Maria and IQ Glass. Well worth a visit!!

A huge thank you to Razvan and his son, Robert from IQ Glazing who have done an amazing job. I would strongly recommend them to anyone, very trustworthy and professional.

Lovely slick showroom and pre sales service, however as soon as they have got your money it goes wrong. We have spent £200k with them and they ignore emails constantly asking to finish the work. I cancelled another £16k order with them in hope that would get them to care...but they don't.
Awful experience for an average product.

A huge thank you to Razvan (Voinescu) and his son Robert for helping us out. They were both extremely helpful and professional and the problem was resolved within 30 minutes. We would recommend these guys to anyone.

Hollow Way Lane, Amersham

Working with IQ Glass on a high-end resi development in Highgate, we found them to be top quality designers and installers of complex glass products including skylights, sliding door systems and Schüco doors and windows. Excellent co-ordination from the management team (Monika) ensured all details worked as planned. Would certainly use again.

IQ Glass is situated in the Sky House Design Centre and is definitely worth a visit; it is quite an impressive set-up. At the moment it is necessary to make an appointment - this was easy and I received a very quick response to my appointment request.
There is an excellent display of window options and it is possible see (and feel) the differences between these. It was also possible to climb some stairs onto a roof to see the roof windows 'close up' . The staff are knowledgeable and all my questions were answered well and clearly. I also had the opportunity to speak to a couple of the other businesses that are located in Sky House, making it a very time efficient way to gain a lot of information.

I visited the showroom on 14 march 2019 and dealt with Emma Green initially. The website/showroom is very well thought out and Emma was great and filled me with confidence, unfortunately that is where my positive comments end.
I ordered a front door/bifold doors and 1 casement window including fitting, they were not the cheapest company but decided they felt like the most professional.
Since the install in August 2019 I had numerous problems including missing panes broken panes scratched panes in the bi-folds, promised stainless handles then later told they are not available.
The engineers have been out numerous times since install due to doors not closing properly on both the bifold and entrance door/leaking front door/brush strips falling apart etc.
In April 2020 I was still having problems with the traffic door on the Bi-Folds, when the engineer came he said all he could do was to remove the metal strip from inside the frame by traffic door and cut a few mm from it, he then said if that doesn't work there is nothing more that can be done!!
Since then I recently went to fully open the bi-folds probably only the 10th time I have done this since install and again they are stuck and cannot be opened.
I emailed and was told I am now out of warranty and it would cost over £400 to send an engineer out to repair.
I said this was not good enough and to let me know how they can be adjusted and I would do it myself, after a few more emails I was told someone would call me to explain how to do this, it has been nearly 2 weeks and I am still waiting!
(Project Ref: IQ2222)
16/7/21 having spoken with someone from Sieger Manufacturing they told me the door had been fitted incorrectly and not toe and heeled properly which is why the bifold doors have dropped. He said IQ would be in touch. They got back to me today and said as it is out of warranty now I am liable (bearing in mind they have been out on numerous occasions during the warranty period and they are still not right). DYOR but be careful with this company. I wouldn’t use them again.

The whole experience with IQ Glass has been fantastic. From providing estimates (based on architectural drawings), to arranging a visit to their showroom, to discussion options and carefully explaining their products, the process has been fantastic. A special shout out to Ana Maria - great product knowledge and extremely helpful.

Had a fantastic and very informative visit with Ana Maria at IQ Glass. She took the time to listen to our requests and then guided us through their product ranges to ensure we find the right solution for our residential application. Ana Maria was professional and knowledgeable and very thorough in her approach. She also showed us their showroom with related products and furniture. We were astounded in the range and products on offer. We had a great day and found our dream glass extention! Many thanks to Ana Maria and the Team!

Great venue and showroom, lots of examples to show. Great services on offer from complimentary suppliers, a little difficult to find and C-19 restrictions making the visit a little rigid but great to be able to visit still. Would have been good to take away a document/brochure showing all options to refer back to but nothing available to take home.

Ana was brilliant in explaining to us about our proposed project and answering our questions well.

IQ installed a system on the first floor which leaked badly causing damage to the rooms below. They claimed that the openings had not been prepared to their specification even after the contractor had two meetings with them to agree the details. They have a clause in the contract which says they will not pay for any damage caused by them or by their defective workmanship (which is probably illegal). After 12 months of trying to seek a resolution, they have created a wall of excuses and refuse to do anything about the damage. I never normally write reviews but people considering IQ need to be aware of this experience and the clauses they are signing up to.

From initial engagement to completion IQ Glass were amazing. We encountered an issue with lead-time that meant it would delay our project considerably. However the Delivery team and more specifically Jack our assigned Contract Manager managed to push the project through the factory to bring it back on track. They are outstanding with the product quality, professional fitters and team leaders onsite and cannot recommend them highly enough.

This was our initial visit to look around the showroom and get a feel for what were the available options for our planned sunroom. Despite the (now) usual lockdown restrictions we got pretty much what we needed at this stage from the helpful staff and impressive show rooms.

Very informative & a lot of the products on display to see & use, which makes it so much easier to arrive at the right choice.
Ana was very helpful & explained the process from selecting the sliding door system to it being fitted.

Very helpful and patient expert assistance.

Professional sales team who were knowledgable about their products and could not have been more helpful in suggesting options for our project and in arranging my showroom visit