Innofinity Worldwide 

Recently brought XS Max, the condtion was brilliant and one of there engineers by the name of Steve was very helpful
Dave

I bought a phone recently from here recently and the service is very reliable and the customer service was excellent. I would definitely buy from them again in the future and recommend to others. Great job!

Bought an iPhone. Comparative price. Excellent service and great customer care.

Innofinity - always top service.

Have used this company several times for sets of phone parts, and phone repairs that match. They're ace and always end up being ahead of the game.

Traded in my old iPhones - very happy with the prices and quick payment. Great service and would use Innofinity again.

I bought a phone from them customer service was excellent people are very polite i must recommend everyone to buy phones form them

Extremely satisfied. Good Customer Service and after sales was very good, definitely going back to them, also will recommend others.

Sold me a non-working iPhone screen on eBay. They promise a refund or replacement for bad parts but it's lies. They slowly respond to email saying they will organise a return but it never happens. They just ignore you. I've replaced over 400 phone screens, with almost no other issues, but I bought 2 screens from this company it's the worst parts supplier I've dealt with.

Extremely helpful, friendly and honest service. The team could not have been more sufficient and went above and beyond to help. Highly reccommend.

I’m feeling quite ripped off by Innofinity.

I chose to sell them my iPhone X, which met all of the criteria for the highest cash offer. I sent off my phone and after it was tested, the offer was revised at £55 less than the original offer, due to the battery failing a drainage test. On the website, it is not made clear that issues such as this could affect the price offered - I supplied them with a phone that was completely undamaged and in full working order, with no known issues, as per the criteria set out on their website. The phone is a couple of years old, so the battery is never going to be perfect!

Communication was good, to be fair, which earns them a star (can’t give 0 stars anyway) - but that’s the only positive thing I can say about my experience.

So, my advice would be, when selling a device to Innofinity, take the offer with a pinch of salt - don’t expect to get anything like the price quoted, or you’ll be disappointed!

EDIT: Innofinity have recently contacted me, offering me £10 to change this review.
I won’t be changing the review, as it’s an honest account of my experience with them. They didn’t pay me the amount they originally quoted, and there are no disclaimers on their website saying that you could be paid less if a problem (such as battery capacity) is found with the phone.
I wanted honesty and transparency from this company, which I absolutely did not receive.

I sold my iphone 8 to infinity, Ben was very helpful and explained the faults on the phone and we agreeed a revised price, would highly recommned.

Sold my iPhone 8 easy process prompt payment excellent customer service would use again

You cannot trust on this supplier, I purchased 2 mobile phones in mint conditions and they didn´t work correctly the first time. They changed the devices 4 times, at the end I surrender and thanks to eBay, otherwise I wouldn't recover my money.

AVOID! - Sold me an iPhone 7 on eBay a few months ago that was *like new* with 100% original battery, screen etc.
Delivery was stupidly late with various lame excuses that you'd expect from a bunch of scammers!
The phone I got looks great, however the screen is loose and the top left corner doesn't work very well.
Now that I've had it inspected it shows that it has been fitted with a non-genuine screen which is very dull and rubbish quality compared to a genuine one. A metal plate inside that covers the connectors for the screen is missing completely and there's a dodgy cheap battery fitted. The screen was also fitted without any glue.
Total scammers who WILL be reported trading standards!
**** Have a look through the reviews, there are so many that are excatly the same. These people are that stupid they copy and paste their fake reviews to boost their rating!! FAKE FAKE FAKE***

I purchased a iPhone 7 Plus rose gold. Came in better than expected condition.

I traded in my XS max and purchased a 11 pro max with Innofinity. amazing service, great company

Thank you for all of your prompt help with the issue with my iphone. The service was efficient, friendly and really, really helpful. I would definitely recommend this company to purchase a phone from. They have shown themselves to be excellent in all aspects.

This company is not to be trusted. I sold them 2 iphone 8's. They were dispatched by myself as per their instructions and received by them as confirmed by Royal Mail 48 Tracked. I have received no confirmation from them, no reply to my numerous emails, no reply to my numerous telephone calls and surprise surprise no payment for the phones. They have stolen my goods and I will now have to report them to the police and trading standards.

WHY offer ''free 3 day postage'' when it is STILL 'being processed' 4 days later and I need the phone very URGENTLY!

Now I am worried the phone will be faulty anyway as they seem like an unreliable company and it looks like they are going to prove me RIGHT not wrong?!! :-( :-(

They seem to be rude to customers as well so please can you CANCEL my order and REFUND ME ASAP so I can order from a reliable company THANKS!

Had a problem with a phone, this was sorted out quickly and professionally.
Very impressed with the company and service