INFINITI Retail Group Recenzje 

410
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I've had my 2019 Hybrid Q50 for over 4 months now and in my honest opinion it is easily the best car I've ever had, totally can't fault it. Makes a refreshing change from the usual suspects. It woul... Zobacz więcej

Oceniono na 1 z 5

Bought a used Landrover discovery from their Stockport dealership and had a free service thrown in, had the service, they lost the service log book, now trying to find the record and they are extremel... Zobacz więcej

Oceniono na 5 z 5

We had nearly given up on finding a new car as our last dealers Kia were unhelpful, but INFINTI are and have been amazing!!!!! Our car is phenomenal!!!!! Our sales advisor Charnea from reading gave us... Zobacz więcej

Oceniono na 5 z 5

We purchased a five year old car at the weekend from Infiniti Stockport and got treated like we had had parted with £50K for a brand new one. The sales team were superb, couldn't do enough for us and... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

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Napisane przez firmę

Visit INFINITI Retail Group, established dealership and servicing specialist. Get in touch today to arrange a test drive.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

410 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(410)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
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Oceniono na 5 z 5

Brian and Bruce where a real pleasure…

Brian and Bruce where a real pleasure to deal with from the outset,nothing was to much trouble and the communication was fantastic.The Q50 is a very much undervalued vehicle and would highly recommend the Brand,model and the team at Infiniti Reading.

Many thanks for the great service, a rare thing these days.

9 sierpnia 2019
Opinia niezależna
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Odpowiedź od INFINITI Retail Group

Hi Bob

Many thanks for the feedback, it was a pleasure spending time with you and I hope you are enjoying your car,

Bruce

Oceniono na 5 z 5

Excellent Service

Excellent Service
Great people to deal with, straightforward conversations and no heavy sell, the deal is explained and the it is your decision.
Tim kept me informed as to progress and they always call you back!
Well done.

9 sierpnia 2019
Opinia niezależna
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Odpowiedź od INFINITI Retail Group

Hi Mr Circuit

Thank you for 5 Star review, I am happy to read Tim provided straightforward advice and kept you informed throughout your purchase from Infiniti Centre Stockport.

Kind Regards
Tom Jupp
Sales Manager

Oceniono na 5 z 5

Great service

Brian was great kept me up to date every step of the way and did his best to help us with all our needs. Great customer service would def come back in the future

9 sierpnia 2019
Opinia niezależna
Oceniono na 5 z 5

Bought 2 cars from Infinity Reading and…

Bought 2 cars from Infinity Reading and the experience has been the best I have had with a car dealership,

Great sales / Service / receptionist and General Manager. They should be proud.

9 sierpnia 2019
Opinia niezależna
Oceniono na 1 z 5

Rear bumper was off colour and no shine…

Rear bumper was off colour and no shine on q50 we were purchasing was promised it would be like new when we picked it up ....no such luck we had to reject car until the bumper was profesionaly painted ...picked car up and 2 miles down the road engine management light came on .....back to infiniti birmingham to be told anti knock sensor faulty and they would order one .....about a week ,two weeks later i chased it up to be told it could be a while on order ....salesman said when its in i could wait for it but after speKing with service dept it could take half a day .....still waiting ....not the start to the infiniti experience you bost about .....all this on a car thats only covered 1200 miles.

9 sierpnia 2019
Opinia niezależna
Oceniono na 5 z 5

Top people

Top people top motors

9 sierpnia 2019
Opinia niezależna
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Odpowiedź od INFINITI Retail Group

Good Afternoon Chris,

Thank you for the 5 STAR rating and you great comment referencing your recent visit to Infiniti Centre Leeds.

Regards,

Rav Mangat
Centre Manager
Infiniti Centre Leeds.

Oceniono na 5 z 5

We saw this car on the internet and…

We saw this car on the internet and phoned them up,and was told all about the car,so when I got to the garage I was met with a drink and a good long chat.And when I saw the car that was it,the sales man had told me all about the car and was very happy to have used them.

9 sierpnia 2019
Opinia niezależna
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Odpowiedź od INFINITI Retail Group

Good Afternoon James,

Thank you for the 5 STAR rating and your comments referencing your recent visit and dealing with Infiniti Centre Leeds. I am very pleased to read that we met your expectations and provided you with the level of service you deserve as a customer.

Regards,

Rav Mangat
Centre Manager
Infiniti Centre Leeds.

Oceniono na 5 z 5

Excellent service and the staff could…

Excellent service and the staff could not ask for any better all round service excellent would definitely go back

9 sierpnia 2019
Opinia niezależna
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Odpowiedź od INFINITI Retail Group

Good day Robert

Thank you for the 5 STAR rating..
Great to hear that you are happy with our service
Thank you for your valued custom.

Regards,

Iain Smith
Centre Manager
Infiniti Centre Glasgow.

Oceniono na 5 z 5

Went in for an inifinity wheel nut and…

Went in for an inifinity wheel nut and ended up with a car

9 sierpnia 2019
Opinia niezależna
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Odpowiedź od INFINITI Retail Group

Good Morning Tracey,

Thank you for the 5 STAR rating and your comment is certainly a first for me and has certainly put a smile on my face. Thank you for your valued custom.

Regards,

Rav Mangat
Centre Manager
Infiniti Centre Leeds.

Oceniono na 5 z 5

Great personal service from Simon in…

Great personal service from Simon in Leeds who showed tremendous patience while choosing a car.
Pick up and after care service just as personal.
On top of that I love my Q60 !!

9 sierpnia 2019
Opinia niezależna
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Odpowiedź od INFINITI Retail Group

Good Morning Stephanie,

Thank you for the 5 STAR review and great comments referencing your recent experience at Infiniti Centre Leeds. I will pass on your comments to Simon too as I am sure he will appreciate the feedback. Enjoy the Q60, fantastic car!

Regards,

Rav Mangat
Centre Manager
Infiniti Centre Leeds

Oceniono na 5 z 5

Excellent customer service!

Excellent customer service. They listen to what you need and tailor an offer to meet those needs. The excellent service doesn’t finish once you have agreed the purchase, if anything it improves. They are there with you throughout the process and ensure the experience of buying a new car is the best possible. Can’t recommend them highly enough.

9 sierpnia 2019
Opinia niezależna
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Odpowiedź od INFINITI Retail Group

Good Afternoon Andrew, Thank you for the fantastic 5* review and great feedback.
I am delighted to hear that we did everything and more to satisfy your car purchasing experience. Should you need anything in the future, please don't hesitate to contact us.

Kind Regards
Dan Fudge
Centre Manager Stockport

Oceniono na 5 z 5

Fantastic service from Infiniti

Fantastic service from Infiniti Reading. In particular, salesman Brian was excellent, taking the time to go through all the options with no pushy sales tactics. He made sure we got the best deal possible. We picked up our car yesterday and are thrilled with it. Thanks to the whole team!

9 sierpnia 2019
Opinia niezależna
Oceniono na 5 z 5

Great service

Great service from the Glasgow showroom. There was absolutely no pressure from the salesman (Charlie) to buy. He had a very relaxed approach when I was viewing a few different cars and when I committed to buy the car, he was great at keeping in contact to keep me updated on what was happening with it.

Staff were all lovely when I arrived on the day of collection and I’m very happy with the car itself. The car I bought is the Q30 1.5 city black edition. Would definitely recommend.

9 sierpnia 2019
Opinia niezależna
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Odpowiedź od INFINITI Retail Group

Thank you for your 5 star review.
Its great to know we are making our customers happy.

Kind regards
Iain Centre manager Glasgow

Oceniono na 5 z 5

A great sales experience

A great sales experience - responsive, respectful and listened to my requirements. Nice showroom (Leeds) and well-prepared vehicle. This is my second Q30 - shame the brand hasn't taken off in the UK. So undermarketed. I still have people ask me if it's a mazda! Customer service (reception and service) were a bit hit-and-miss in 2017/18 but current experience has been much better.

9 sierpnia 2019
Opinia niezależna
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Odpowiedź od INFINITI Retail Group

Good Morning Nigel,

Thank you for your positive comments in your review. Whilst a 4 STAR rating/review is OK its not quite what we aim for so if you would be kind enough to contact me to discuss what we could have done differently in order to achieve a 5 STAR rating from yourself that would be very beneficial for me and the dealership.

Thank you Nigel.

Kind Regards
Rav Mangat
Centre Manager
Infiniti Centre Leeds

Oceniono na 5 z 5

Sals guy Tim was awesome

Sals guy Tim was awesome nothing was to much trouble would definitely recommend infiniti group
Will be dealing with in future *****

9 sierpnia 2019
Opinia niezależna
Logo INFINITI Retail Group

Odpowiedź od INFINITI Retail Group

Good Afternoon Janine,
Thanks you so much for your fantastic review and 5* rating. I am delighted to hear that Tim did everything possible to make this special for you. I will make sure to feed this review back to him personally. If you need anything moving forward please don't hesitate to contact us.

Kind Regards
Dan Fudge
Centre Manager Stockport

Oceniono na 5 z 5

5***** service and Quality car!!!!!!

We had nearly given up on finding a new car as our last dealers Kia were unhelpful, but INFINTI are and have been amazing!!!!! Our car is phenomenal!!!!! Our sales advisor Charnea from reading gave us impeccable service!!!! 5* quality!!!!!! We will definitely be buying another one when the time comes

4 sierpnia 2019
Opinia niezależna
Oceniono na 5 z 5

So pleased with my infinity Q30 sport…

So pleased with my infinity Q30 sport amazing car to drive . Infinity dealership in Glasgow was excellent , from the minute you walk in you feel comfortable and you don’t feel pressured and annoyed . Staff A+ couldn’t fault them at all extremely helpful. Love my infinity looks great very stylish car ..

19 lipca 2019
Opinia niezależna
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Odpowiedź od INFINITI Retail Group

Dear Frank
Thank you for your 5 star review, we very much value your opinion.
Great to have you on board. Anything you need let us know.

Iain Smith Centre Manager Infiniti Glasgow

Oceniono na 5 z 5

Fantastic

Fantastic

I recently bought a Q30Sport from the Glasow Showroom. Recieved great customer service from Callum from start to finish.

He helped me with trying out the different cars and wa able to provide honest opinions to help me chose the car that was right for me. I have experienced no issues with my car and I love it!

Thanks

17 lipca 2019
Opinia niezależna
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Odpowiedź od INFINITI Retail Group

Thank you Clare for your 5 star review.
Its great to know we are making our customers happy.

Kind regards
Iain Centre manager Glasgow

Oceniono na 4 z 5

Treated well by pleasant staff

Treated well by pleasant staff, but long delay on pick up day caused by errors in paperwork and service information that was promised was never received.

15 lipca 2019
Opinia niezależna
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Odpowiedź od INFINITI Retail Group

Good Morning Christopher,

Thank you for review, I can only apologize for the delay at handover and whilst not ideal sometimes mistakes are made. However I am also a little concerned that you are still waiting on information that was promised to you? if this is still the case please get in touch with either myself or my Sales Manager Allan Valerio and we will try and resolve this for you immediately.

Kind Regards,
Rav Mangat
Centre Manager
Infiniti Centre Leeds.

Oceniono na 4 z 5

good service and nice people

15 lipca 2019
Opinia niezależna
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Odpowiedź od INFINITI Retail Group

Good Afternoon, thank you for the 4* review, if you have any questions or would like to discuss anything that could improve our service and leave you with a 5* experience. Please feel free to call me on 01619684100

Kind Regards
Dan Fudge
Centre Manager Stockport

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