Imar was recommended to me so I did not seek alternative quotes. They have not given me any reason to be dissatisfied nor have they done anything exceptional; not that I would expect them to. Indeed... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We would just like to leave a review here as this is our first time getting a broker for insurance purposes. We have been dealing with John Barbera and his knowledge and attitude towards helping u... Zobacz więcej
Reakcja na opinię
You told me I was covered for my public liability policy before I commenced the job. Three months in you told me I wasn't!! You then informed me i needed to pay an extra $6000 to retain my cover on t... Zobacz więcej
Reakcja na opinię
The renewal process is very easy. It doesn't take long and I don't have to submit lengthy application forms every year as long as my business has not changed substantially. Customer service is very go... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
At imar, we understand the unique risks and challenges that come with being a tradie in Australia. That's why we have been dedicated to providing top-notch insurance services to tradies across the country for over 35 years. Our reputation as the best in the business is built on our commitment to finding the right insurance coverage that perfectly suits your business, regardless of your trade. We don't just sell insurance policies, we take the time to understand your business and tailor our services to meet your specific needs. At imar, we pride ourselves on being more than just an insurance broker; we are your trusted mate. We offer expert advice and are always available to answer any questions you may have. If you ever need to make a claim, we'll be there to support you every step of the way. We know that choosing the right insurance can be overwhelming and confusing, which is why our team of experienced tradie brokers are here to help. We'll take the time to explain your options and help you make an informed decision that gives you peace of mind. So, whether you're a carpenter, electrician, builder, or any other type of tradie, we've got you covered. Visit our website at www.imar.com.au or call 1800 284 627 to speak to one of our friendly brokers today.
Dane kontaktowe
4,2
Dobra
613 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Faye Pula was fantastic
Faye Pula was fantastic. She was organised, helpful, and professional.
25 maja 2026
Opinia niezależna
Odpowiedź od imar Insurance
Heather thank you so much for your kind words. We’re thrilled to hear that Faye provided you with such a fantastic experience.
We’ll be sure to pass on your compliments to her.
If there’s anything else we can assist you with, please don’t hesitate to reach out.
No response to emails
No response to emails, delays in getting public liability insurance renewal on time 3 days before renewal is due and still no renewal policy sent through
25 maja 2026
Odpowiedź od imar Insurance
Hello Jason, thank you for sharing your feedback, I’m deeply sorry to learn about your recent experience and the difficulties you encountered while trying to reach us.
We can see that you have successfully received your placement pack for this year's renewal period.
Your broker has been contacted, and they will call you to ensure that you have no further questions or queries about your renewal.
We apologise again and thank you for your ongoing relationship with us.
Odpowiedź od imar Insurance
We are glad to hear that you have had quick and concise support this renewal period. If you need anything at all throughout the year, please do not hesitate to reach out.
Thank you for your ongoing support.
5 Star customer communication
5 Star customer communication - Kenny was super helpful when I needed a quick turnaround for business insurance. Responded to messages quickly, gave me great advice and solid options. I've been with Gallagher for years and have always had a great experience.
12 maja 2026
Opinia niezależna
Odpowiedź od imar Insurance
We’re absolutely delighted to hear about your positive experience with Kenny.
Quick responses, great advice, and solid options are exactly what we aim to deliver, and it’s fantastic to know Kenny was able to assist you so effectively when you needed it most.
Odpowiedź od imar Insurance
We are truly grateful for your loyalty and trust over the years.
It’s always our goal to provide helpful and reliable service, and it’s fantastic to hear that we’ve been able to meet your expectations.
If there’s ever anything more, we can do for you, please don’t hesitate to reach out.
Relationship manager changed and trying…
Relationship manager changed and trying to get quotes from new one or even contact was terrible also receptionist hanging up on me after my third attempt to get a response is unacceptable
9 maja 2026
Odpowiedź od imar Insurance
Thank you for taking the time to share your feedback. I’m truly sorry to hear about your recent experience and the challenges you faced in trying to get in touch with us. This is not the level of service we strive to provide, and I sincerely apologise for any frustration or inconvenience caused.
Your broker has been contacted to reach out to you, to assist you with your renewal.
Easy to deal with & very helpful
30 kwietnia 2026
Odpowiedź od imar Insurance
Thank you for your kind words and for taking the time to share your experience! We’re thrilled to hear that you found us easy to deal with and helpful. Providing excellent service and support is always our top priority, and it’s wonderful to know we’ve met your expectations.
Odpowiedź od imar Insurance
Thank you for taking the time to share your feedback regarding the lack of phone communication. We sincerely apologise for any inconvenience caused Tony.
Your broker has been contacted to call you at their earliest convenience.
Tony, we appreciate your time on the phone today and will work closely with you over this renewal period to assist you with your insurance needs. Thank you for your ongoing support.
still waiting on a reply to email and…
still waiting on a reply to email and call last week
2 maja 2026
Odpowiedź od imar Insurance
Hi Donna.
We’re sorry to hear about your experience and apologise for the delay in responding to your request. Contact has been made to your broker to contact you as soon as possible.
No reason to complain.
Imar was recommended to me so I did not seek alternative quotes. They have not given me any reason to be dissatisfied nor have they done anything exceptional; not that I would expect them to. Indeed, what else should they do other than provide the service I purchased? Accordingly, I give them four stars rather than five just to allow room for a surprise.
18 kwietnia 2026
Odpowiedź od imar Insurance
John thank you for taking the time to share your feedback and for rating us four stars. We’re pleased to hear that you’re satisfied with the service we’ve provided so far.
Easy Experienced staff
Easy Experienced staff
Took 2 days to get back to me but all good
19 kwietnia 2026
Odpowiedź od imar Insurance
Thank you for your feedback and we’re glad to hear that your overall experience was positive.
Michael, we apologise for the delay in getting back to you and appreciate your patience.
If there’s anything else we can assist you with, please don’t hesitate to reach out. We value your business and look forward to serving you again in the future.
Joshua really went out of his way for…
Joshua really went out of his way for me. I was starting work as a subcontractor for a company and needed insurance on very short notice. He called me up after hours to help me and get everything sorted out in a short period of time and gave me very good advice and service. Highly recommend.
21 kwietnia 2026
Opinia niezależna
Odpowiedź od imar Insurance
We’re thrilled to hear about your positive experience with Joshua and that he was able to assist you promptly and provide valuable advice during a critical time.
Wishing you all the best in your new subcontracting role!
Great service
Very efficient and delivering information on time with accurate figures and alternative plicies
7 kwietnia 2026
Odpowiedź od imar Insurance
We’re so pleased to hear that you found our service efficient and appreciated the timely delivery of accurate figures and alternative policy options.
If there is anything further, we can assist you with, please don't hesitate to get in contact with us.
Odpowiedź od imar Insurance
Thomas, thank you for your feedback. We are just a call away, please do not hesitate to reach out anytime.
We appreciate your ongoing support.
Odpowiedź od imar Insurance
Thank you for your feedback, Luciano. Providing guidance and ensuring you have the right coverage to suit your needs is always our priority.
A Broker Who Actually Understands Complex Construction Risks
I recently worked with Firas Wahab from Gallagher (IMAR) to secure insurance for my business, SFM QLD Building Services, and I couldn’t be more impressed with the outcome.
Our business operates in the remedial construction and defect rectification space, which isn’t always straightforward to place from an insurance perspective.
Firas was transparent throughout the process, took the time to understand how we operate, and worked through a number of challenges to secure a policy that genuinely suits our needs.
What stood out most was his responsiveness, attention to detail, and willingness to go back to underwriters multiple times to clarify and improve key areas of cover.
He made what is normally a complex and frustrating process feel structured and manageable.
I would highly recommend Firas to anyone needing a broker who is thorough, professional, and genuinely invested in getting the right outcome for their client.
Thanks again for your efforts — much appreciated.
16 kwietnia 2026
Opinia niezależna
Odpowiedź od imar Insurance
Steve thank you for your kind words about Firas.
Your feedback has been passed on to Firas and celebrated amongst our team.
We understand that remedial construction and defect rectification can present unique challenges, and it’s fantastic to know that Firas’ transparency, responsiveness, and attention to detail made the process smooth and manageable for you.
Thank you for all of your support Steve. If you need anything throughout the year, we are happy to help.
The renewal process is very easy
The renewal process is very easy. It doesn't take long and I don't have to submit lengthy application forms every year as long as my business has not changed substantially. Customer service is very good, I can always talk to someone in your office
7 kwietnia 2026
Odpowiedź od imar Insurance
Kim we are glad you have had a great renewal experience. Providing great customer experiences and a seamless renewal process is really important to us.
Throughout the year if you need anything at all, please do not hesitate to get in contact with us.
Odpowiedź od imar Insurance
Thank you for your feedback, Ross.
We understand you placed insurance elsewhere and would like premiums refunded.
We are currently reviewing your request and will respond shortly.
Faye was really helpful
Faye was really helpful. She gave tons of of options but found me the best deal on public liability and tool insurance
2 kwietnia 2026
Opinia niezależna
Odpowiedź od imar Insurance
Thank you for sharing this fantastic feedback about Faye.
What a great outcome. We are so glad that you have landed yourself a great policy, to suit your needs.
If you need anything throughout the year, please do not hesitate to get in contact with us, happy to help.
Odpowiedź od imar Insurance
Mick we’re thrilled to hear that you found our service to be responsive and helpful. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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