“I’ve been really happy with my insurance company — honestly, they make everything so much easier than I expected. The whole process is super easy to navigate, whether you’re looking up your policy,... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I’m really happy with this insurance. The whole process was simple and easy to understand, and the team was very helpful and responsive whenever I had questions. It gives me peace of mind knowing I’m... Zobacz więcej
Reakcja na opinię
The person who called me was most persistent with a service mind and business driven. The admin fee compared to the actual cost of the insurance policy is far too high particularly as we live in a dig... Zobacz więcej
Reakcja na opinię
I had a representative to guide me patiently over the phone step by step to renew my insurance it was fast efficient and pleasant same as in the past decade or so that I have been a client. Always... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
insurance.com.au is designed to simplify buying and managing insurance online, so finding the right policy is easy. Get on with life knowing you have quality cover all in one place. insurance.com.au offers Business, Travel, Pet and Health insurance, with more products coming soon! Go to insurance.com.au to get a quick and easy quote today or call our friendly support team on 1300 468 730. insurance. Done. Tick!
Dane kontaktowe
Level 2, 696 Bourke Street, 3000, Melbourne, Australia
- 1300 468 730
- support@insurance.com.au
- insurance.com.au
4,7
Doskonała
2 tys. recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od insurance.com.au
Hi Tully, Thank you for your feedback. It's great to hear the setup process was easy.
Easy process great price
Easy process great price. I’ve never had to claim so don’t know that experience. Trusting I will never have to use it
9 kwietnia 2026
Odpowiedź od insurance.com.au
Hi Natalie, Thank you for your feedback. We’re glad to hear you found the process easy and the price competitive. We appreciate your trust in us and hope we can continue to provide you with peace of mind.
easy to renew and excellent rate
16 kwietnia 2026
Odpowiedź od insurance.com.au
Hi Stuart, Thank you for your review. At insurance.com.au, we aim to make renewals quick and easy, so we are glad that was reflected in your experience.
I have used your insurance for a number…
I have used your insurance for a number of years.
It is easy to renew my insurance.
The only thing I am missing is that a modality
10 kwietnia 2026
Odpowiedź od insurance.com.au
Hi Amanda,
Thank you for your continued support over the years. We’re glad to hear you find the renewal process easy. Regarding the modality, if you would like support, please contact us at support@insurance.com.au.
Excellent service and very professionsl
14 kwietnia 2026
Odpowiedź od insurance.com.au
Hi Kevin,
Thank you for your review. Service excellence is one of our core values at insurance.com.au, so it’s great to hear this was reflected in your experience.
Quick and easy
3 kwietnia 2026
Odpowiedź od insurance.com.au
Hi Pooja, Thank you for your feedback. We’re glad to hear the process was quick and easy.
Odpowiedź od insurance.com.au
Hi Ashley, Thank you for your feedback. We’re glad to hear you received quick, professional, and warm service.
Odpowiedź od insurance.com.au
Hi Brad,
Thank you for your feedback. We’re sorry to hear you were not satisfied with the level of communication and the number of emails received. We understand this can be frustrating. We’ve passed your comments on to the team as part of our ongoing efforts to improve our customer experience.
Easy to do value for money
14 kwietnia 2026
Odpowiedź od insurance.com.au
Hi there,
Thank you for your review. At insurance.com.au we aim to provide a quick, easy and valuable service, so we are glad you had this experience.
Quick and Easy to renew on line!
Quick and Easy to renew on line!
Very professional!
Would certainly recommend to others!
7 kwietnia 2026
Odpowiedź od insurance.com.au
Hi Jenny, Thank you for your feedback. We’re delighted to hear the renewal process was quick and easy, and that you found our service professional. We really appreciate your recommendation.
So easy to renew my insurance and the…
So easy to renew my insurance and the staff are always helpful
14 kwietnia 2026
Odpowiedź od insurance.com.au
HI Teha,
Thanks for your review! It’s great to hear the renewal process was simple and that our team was there to help.
ease of transaction
6 kwietnia 2026
Odpowiedź od insurance.com.au
Hi Bruce, Thank you for your feedback. We’re glad to hear the transaction was easy.
Very helpful customer service
Very helpful customer service, very happy and grate experience.
13 kwietnia 2026
Odpowiedź od insurance.com.au
Hi there, thank you for your review. At insurance.com.au, we aim to provide helpful and supportive customer service, so it’s great to hear this reflected in your experience.
“I’ve been really happy with my…
“I’ve been really happy with my insurance company — honestly, they make everything so much easier than I expected. The whole process is super easy to navigate, whether you’re looking up your policy, making changes, or just trying to find information. Everything is laid out clearly and you’re never left guessing where to go or what to do.
Would definitely recommend them to anyone looking for an insurance provider that keeps things simple and stress-free!”
10 kwietnia 2026
Odpowiedź od insurance.com.au
Hi Catriona,
We really appreciate your feedback. Keeping insurance simple and stress free is exactly what we strive for, so it’s great to hear this has been your experience.
I’m really happy with this insurance
I’m really happy with this insurance. The whole process was simple and easy to understand, and the team was very helpful and responsive whenever I had questions. It gives me peace of mind knowing I’m well covered, especially for my work. The service feels professional and reliable, and I truly feel supported. I would definitely recommend it to others who are looking for good and trustworthy insurance.
2 kwietnia 2026
Odpowiedź od insurance.com.au
Hi Sasipavee,
Thank you for your thoughtful feedback. We’re delighted to hear that the process was simple and that our team provided helpful, responsive support along the way. It’s great to know you feel confident and well covered; that peace of mind is exactly what we aim to provide at insurance.com.au.
I paid for bare bones cover at 2…
I paid for bare bones cover at 2 million. You get what you pay for. I am paying more now (10 million), let's see if it's better. I don't like how you never speak to anyone over the phone it's all done via middle men, very impersonal.
8 kwietnia 2026
Odpowiedź od insurance.com.au
Hi Misha,
Thank you for your feedback. We understand how important it is to feel confident in your level of cover and the service you receive.
We’re sorry to hear your experience felt impersonal. Providing accessible and supportive service is important to us, and we appreciate your feedback on communication. We’ve shared your comments with the team as part of our ongoing improvements.
Odpowiedź od insurance.com.au
Hi CJ, Thank you for your review. At insurance.com.au, we aim to make renewals simple and efficient, so it’s great to hear this was your experience.
Jona was very helpful and patient in…
Jona was very helpful and patient in assisting me to renew my insurance
8 kwietnia 2026
Odpowiedź od insurance.com.au
Hi Paula, Thank you for your lovely feedback. It’s great to hear Jona supported you so well and made the renewal process easier.
Kind and helpful and sorted out my…
Kind and helpful and sorted out my issue quickly and efficiently
31 marca 2026
Odpowiedź od insurance.com.au
Hi Kate,
Thank you for your review. We’re glad to hear Jona was able to help and get your issue sorted quickly and efficiently.
Easy to understand and affordable
Easy to understand and affordable. Website was a bit glitchy though.
31 marca 2026
Odpowiedź od insurance.com.au
Hi Danielle,
Thank you for your feedback. At insurance.com.au, we aim to provide a clear and seamless experience, so we’re glad this came through overall. We’re sorry to hear about the website glitches and would appreciate any additional details at support@insurance.com.au to help us improve.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.