Very nice bioethanol fire basket. It blends in well to our fireplace and looks as though it was always there. I got 5 hours of fire from 1l on the Anya with it fully opened which felt like a good amou... Zobacz więcej
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Zobacz, co mówią recenzenci
Thought a long time about buying a bio fuel burner and was worried it wouldn’t be as good as the pictures look. Took the plunge and bought the Bredon- it is AMAZING!! Real flames, toasty vibes, even s... Zobacz więcej
The customer service was excellent and the product is fantastic. We never thought we could get a fire in our home, but this means we have the cosiness of a real fire without the cleanup and it heats t... Zobacz więcej
Delivery was on time and the fire looked good. Unfortunately the smell from the fuel caused a migraine so it had to be returned, but the company was very understanding and arranged collection and refu... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
At ImaginFires we exclusively design and manufacture stylish Bio Ethanol fireplaces. Whether you require a contemporary or more traditional style fireplace, we have the solution for you. Our fireplaces are all compliant with the European Standard EN/BS 16647 and come with a one year warranty and free delivery as standard.
Dane kontaktowe
20-22 Wenlock Rd, N1 7GU, London, Zjednoczone Królestwo
- 01443 203994
- support@imaginfires.com
- www.imaginfires.co.uk
4,7
Doskonała
3 tys. recenzji
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ordered beginning of August and still…
ordered beginning of August and still not received my fire, have emailed and phoned and left my number and yet no contact.
22 sierpnia 2026
Opinia niezależna
Odpowiedź od Imaginfires
Apologies if you did not notice, but when you placed your order the Burford was on a pre order for delivery in September. We are on track for delivery middle of September.
Odpowiedź od Imaginfires
Thrilled to hear our team took good care of you and your order arrived quickly.
Odpowiedź od Imaginfires
Thank you for your review. So happy to hear the Stow fire is working well in your new home.
Delivery was ok but the Driver didn't…
Delivery was ok but the Driver didn't ring the door bell I didn't have to sign for it he just left a £700 fire on my doorstep for anyone to steel. It was only by chance i had not long been home and noticed a package outside the door . Hopefully I won't have the same problem when my logs get delivered when I order them.Apart from that I love the fire.
13 lipca 2026
Odpowiedź od Imaginfires
Apologies for the poor service you have received from the couriers. I have passed your comments to them. Glad you are loving your Hampton fire.
Odpowiedź od Imaginfires
Thank you for the 5 star. Enjoy your Globus fire.
Fast delivery and good quality product
Fast delivery and good quality product. Thank you 😊
1 lipca 2026
Odpowiedź od Imaginfires
Love hearing your delivery was quick and you are happy with your flue.
Odpowiedź od Imaginfires
Happy to hear you are enjoying the Eton fire and you found ordering was easy.
First class service quick delivery and…
First class service quick delivery and the fire is excellent and warms thee house quickly,
22 czerwca 2026
Odpowiedź od Imaginfires
Thank you for the 5 star.
Odpowiedź od Imaginfires
Love hearing the delivery was quick and you are enjoying your Hampton fire.
Excellent Company
As always an easy transaction..Also the best customer service ever..
Thank you.
15 czerwca 2026
Odpowiedź od Imaginfires
Thank you for your lovely review.
Absolutely delighted
Absolutely delighted, fast delivery and well packaged. Looking forward to cosy winter nights. Thank you.
26 czerwca 2026
Opinia niezależna
Odpowiedź od Imaginfires
Happy to hear you were delighted with our service. Thank you for the 5 star.
Very good customer experience
Very good customer experience. I had initially contacted them to ask a couple of questions prior to committing to purchase a bioethanol fire and my queries were answered quickly and fully. I then placed an order for my chosen fire; it was delivered quickly, much quicker than I was expecting and it has exceeded my expectations in quality, build and function. The flame it produces is impressive and the heat output is reflected in this.
20 czerwca 2026
Opinia niezależna
Odpowiedź od Imaginfires
Thank you so much for the wonderful review! We are thrilled that our team answered your questions quickly and that your new bioethanol fire has exceeded your expectations in delivery, quality, and heat output. Enjoy the warmth, and thank you for choosing us!
Great service and lovely product!
26 maja 2026
Odpowiedź od Imaginfires
Happy to hear your are loving your Burford fire and our service.
Just want we needed when we needed it.
We were let down by a company so needed a replacment fire. We found exactly what we wanted. Very well priced and delivered early. Thank you
20 maja 2026
Odpowiedź od Imaginfires
Love that we could save the day and get the Howarth white to you ahead of schedule. Thank you for choosing us and for the lovely review.
Bio fuel
Bio fuel , brilliant service delivery as always on time very polite delivery man , brought my fire from this company 100% reliable
20 kwietnia 2026
Odpowiedź od Imaginfires
Thank you for the 5-star review! We are glad to hear you’re happy with your bio-fuel and that our team delivered on time as usual. We appreciate your continued support and look forward to serving you again soon.
Love the fireplace really sets up my…
Love the fireplace really sets up my front room now !
2 listopada 2025
Odpowiedź od Imaginfires
We love hearing the Pembrey fire is a perfect addition to your home. Thank you again for the feedback and for choosing us to help complete your front room!"
Excellent product
Excellent product, fantastic customer service, prompt delivery. Highly recommended.
22 sierpnia 2025
Odpowiedź od Imaginfires
Thanks for the 5-star review! We’re glad we could deliver quickly and meet your expectations. We appreciate your support.
The fire is amazing
The fire is amazing, it looks so cosy in the evenings and it fits perfectly in the space. The deliver was on time and I’m so happy with my purchase!
13 kwietnia 2026
Odpowiedź od Imaginfires
Hi Emma happy to hear the Stow fire is keeping you cosy in the evenings and the delivery was quick.
Absolutely thrilled with our purchase
Absolutely thrilled with our purchase. This is our second fireplace from Imagine fires. Would highly recommend. Delivery was very quick and delivery driver placed the box in the fireplace for me due to the boxes size and weight. Heats our living room really well.
7 kwietnia 2026
Odpowiedź od Imaginfires
We are absolutely thrilled to hear that this is your second purchase from Imagine Fires—there is no better compliment than a returning customer. It’s great to know our delivery driver went the extra mile to help with the placement and that you're enjoying a warm, cosy living room. We truly appreciate the recommendation!"
Bioethanol freestanding fire
The box arrived absolutely scruffy and battered! Fortunately, the inner packaging was intact and the fire was ok. Online ordering was easy.
7 kwietnia 2026
Odpowiedź od Imaginfires
"Thank you for your feedback! We’re glad the ordering process was easy and your fire arrived safely, though we’re sorry to hear about the state of the outer box. We’ll be sure to pass this on to our courier.
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